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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Non-smoking throughout
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Private parking
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Accessible parking
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Parking garage
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Special diet menus - on request
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ATM/cash machine on site
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Vending machine - drinks
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Vending machine - snacks
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Coffee Shop on site
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Pet bowls
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Spa/wellness center services
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Beauty Services
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Fitness/spa locker rooms
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Manicure
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Pedicure
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Hair Salon Services
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Central Location in the Arts and Shopping District
Located in the heart of Portland's arts and shopping district, The Westin Portland Harborview offers a prime location within minutes of the city's top attractions. Explore the nearby Portland Museum of Art and Congress Square, all just a stone's throw away from the hotel.
Luxurious Amenities for a Comfortable Stay
Indulge in the comfort of well-equipped rooms featuring a cable TV, coffee machine, refrigerator, and en suite bathroom. Stay connected with complimentary wireless internet in public areas or choose to have Wi-Fi access in your room for a small fee.
Dining and Entertainment Options
Savor regional New England cuisine at Congress Squared for breakfast, lunch, and dinner. Then, head to the rooftop bar, Top of the East Lounge, for a nightcap and breathtaking city views. Experience a perfect blend of culinary delights and relaxation during your stay.
Experience the best of Portland at The Westin Portland Harborview. Book your stay now for an unforgettable getaway.
Dogs are allowed on request.
Please note, valet parking is USD 47 per night and self parking is USD 30 per day.
Please note that a 1.5% destination fee will be applicable for bookings made from January 1st all the way through June 30th, 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible at a location nearby (reservation is not needed) and costs USD 38 per day.
Location
Guest Reviews
Large rooms, good water pressure in shower, fabulous bar in the top floor of hotel!
Everything was fine!
Stayed for a night. It's a good location that's walkable to everything. Staff was friendly and the room was clean.
Interior of facilities.
Exterior, location, and price, parking.
The staff is very nice. The rooftop bar is definitely a must do.
The main restaurant was closed for dinner, however, we had an amazing breakfast there. highly recommend the pancakes and extra crispy bacon.
Breakfast was fresh (highly recommend the corned beef hash and eggs!), served piping hot, and with bottomless coffee!
I was a bit taken aback to see there was no exhaust fan in the bathroom. Other than that, the stay was wonderful! Comfortable bed, sufficient pillows, a well ventilated room, and some lovely staff members made for an outstanding experience.
The location is convenient for exploring Portland and the Old Port area on foot. The beds were comfortable and the breakfast quality was good. The hotel served as a practical base for our family weekend in Portland.
The room was noticeably older and more worn than the photographs displayed on Booking.com and did not reflect the quality level expected for a property charging approximately $500 per night. We also experienced unnecessary complications regarding breakfast, which was included in our reservation but initially provided only for the adults. The issue should have been resolved easily, yet both reception and breakfast staff repeatedly questioned what was covered, creating an experience that felt unnecessarily transactional and not consistent with the service level expected from a Westin.
Very clean & comfortable.
Staff at reception were not particularly competent nor helpful. Took four different credit cards being declined before the receptionist took our advice & suggested it was not our issue but a technical one - he moved to next terminal & surprise the card went through.
The bar on the top floor , the agent that booked us in
No hot water on the final morning and the attitude when it was mentioned on booking out , no suggestion of getting washed in another room or some reduction in price ....very poor
The staff really made this place memorable. From the front desk, shuttle drivers, and bell captains to the restaurant staff on the top floor and in the breakfast room, every person we interacted with was fabulous! They were kind, friendly, fun and helpful.
Windows were a bit small and were dirty. We were told they just hadn’t yet been cleaned for spring.
We've stayed at the Westin Portland Harborview previously, back in 2018, so we were excited to be back for another vacation in Portland. However we were surprised to find that 8 years later the hotel has seemingly had nothing renovated or updated. The room felt trapped in time and desperately needs to be revamped. The wallpaper was peeling and TV didn't have any smart features to use our streaming apps during our stay (I feel like that's the standard at most big hotel chains of this caliber). The room wasn't very clean as there were smudges on the mirrors and the tile floor near the entryway had very visible mop streaks all over. The "harborview" we paid extra for was pretty mediocre. 3 of the 4 pillows were really uncomfortable for sleeping (the loft insanely high making them perfect for a wrecked neck in the morning) and we didn't have any extra pillows in our closet. The hotel also lost power for several hours during our first night-morning which woke us up. Was difficult to get back to sleep as we had no AC in the room.
We opted to bring our dog on this trip and she was anxious the entire stay because they put us in the room directly across from the linen storage. Why you would do this knowing someone is staying with their dog is beyond me (I had pre-booked the room 2mos. in advance with additional pet fee added during booking). Our girl would hear the staff going in and out of the storage room thinking they were entering our own room and would start barking. This was a big inconvenience for us and I'm sure other guests in rooms nearby weren't thrilled about it either.
One feature of the hotel that we previously enjoyed was the penthouse bar for it's fantastic view of the harbor at night - and this was something that influenced our decision to book our stay here again. However our cocktails were just okay, nothing to write home about and pricey, and we wished there were a few more options for apps. I was looking to order a cheese board but it didn't include any meats, so it didn't warrant the high price tag.
One last notable disappointment was that their Wifi wasn't great as I couldn't use my VPN on any devices and we also couldn't connect our portable ring camera to keep an eye on our pup while we grabbed a quick drink at the bar. We've used it on other trips without issue, so that impacted our willingness to stay at the bar a little bit longer.
Overall we left feeling disappointed and will likely try a different hotel during our next stay in Portland that offers more modern amenities and updated rooms.
Great location and well appointed. Also, good gym.
The breakfast was very average.
The rooftop bar was great for overlooking Portland and watching the sunset. Room was spacious. They held our bags for us after checkout to go to the museum.
It was a longer distance to get to old port. This is go away eventually, but is something to keep in mind when booking, the construction around the cross walks did make things more difficult to get around.
Loved the rooftop restaurant; it was perfect place to unwind after a long day of traveling on a very rainy evening.
Such an enormous upgrade from the Eastland Hotel. Super clean and friendly!!! The shower was amazing!!!!!!
The room was great… but I couldn’t get the temperature below 70 on the thermostat, so I was a little hot in the middle of the night.
The atmosphere
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