The Westin Portland Harborview

Hotels
Westin
8.5 (700 reviews)
157 High Street , Portland , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfy beds and pillows
Great view from the room
Cons:
Understaffed in some areas
Limited food options during stay

Categories

Cleanliness
8.31
Overall clean environment, but some areas lacked attention to detail.
Service
8.98
Friendly and quick service from staff, though some could use additional training.
Location
9.32
Great location close to downtown and harbor with nice views.
Room Quality
8.77
Comfortable rooms with decent amenities; some lighting and comfort issues noted.
Amenities
7.8
Amenities available but some facilities closed or poorly stocked.
Value for Money
8.26
Competitive pricing, but some felt overcharged based on service provided.
Food and Beverage
7.81
Bar quality variable; restaurant closed on certain days which is unusual for a full-service hotel.
Overall Experience
8.78
Generally positive experience, with specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:29

Property Description

Central Location in the Arts and Shopping District
Located in the heart of Portland's arts and shopping district, The Westin Portland Harborview offers a prime location within minutes of the city's top attractions. Explore the nearby Portland Museum of Art and Congress Square, all just a stone's throw away from the hotel.

Luxurious Amenities for a Comfortable Stay
Indulge in the comfort of well-equipped rooms featuring a cable TV, coffee machine, refrigerator, and en suite bathroom. Stay connected with complimentary wireless internet in public areas or choose to have Wi-Fi access in your room for a small fee.

Dining and Entertainment Options
Savor regional New England cuisine at Congress Squared for breakfast, lunch, and dinner. Then, head to the rooftop bar, Top of the East Lounge, for a nightcap and breathtaking city views. Experience a perfect blend of culinary delights and relaxation during your stay.

Experience the best of Portland at The Westin Portland Harborview. Book your stay now for an unforgettable getaway.

Important information:

Dogs are allowed on request.

Please note, valet parking is USD 38 per night and self parking is USD 30 per day.

Please note that a 1.5% destination fee will be applicable for bookings made from January 1st all the way through June 30th, 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 38 per day.

Location

Guest Reviews

8.5
Based on 700 reviews
Cleanliness: 8.31
Service: 8.98
Location: 9.32
Room Quality: 8.77
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.78
S
Steve family_with_children us
8
Winter getaway 2025
Pros:

The view was nice. Everyone, including housekeeping and security staff were engaging and friendly

Cons:

No one answered the intercom when we arrived from the parking garage. The temperature was in the single digits and the wind was strong. It took several minutes; luckily an employee happened to be going into the building and let us in. The front desk staff was friendly, but not very informative. We are used to the desk staff giving us general information regarding dining times, internet info, etc. Other than that, our stay was very enjoyable.

2026-02-11 via Nuitee
C
Cindy couple us
10
2026-02-11 via Nuitee
A
Adam81980 Couples Windham, Maine
10
Conveniently located downtown Portland. Solid modern and clean hotel.
Pros:

I am a local, but I had a broken hot water pipe so my girlfriend and I took advantage of already low winter rates and then booked one of those Hotwire secret deals and got a king room for three nights for $80 per night at 40% off the nightly rate.

That’s a pretty good deal! So we had a little local staycation for a few nights. Tried a few new eating places, saw a comedy show and some music.

This is a classic Portland hotel that’s probably been around at least 100 years. In my forty something year lifespan it has been the Sonesta, the Eastland Park, the Radisson, and then Westin bought it and renovated it about a decade ago.

Pretty nice hotel right in the center of Portland. Very walkable to anything downtown . An old hotel, but updated and very clean and modern, although rooms are a bit generic. But clean and comfortable, nonetheless.

The rooftop bar at Top of the East” has excellent 270° views of the Portland skyline and on a clear day you can see all the way over to Mount Washington, New Hampshire.

Valet parking is $40 per night. Self parking I think was $30, but if you’re local like I am, you know you can go a block or two to the east, south, or west and there is plenty of free on street parking in the residential neighborhoods adjacent to the hotel. Just be aware that these days there’s a lot of homeless, junkies, vagrants and crazies wandering the streets, so I can’t guarantee your car might not get broken into if you want to park on the streets nearby. I did and had no problems, and I also lived a block away for a few years and also never had the misfortune of having my car messed with, but it does happen in Portland with the influx of the homeless and druggies that have taken over Portland.

Interesting historical fact about this hotel… in the late 70s or very early 1980s Ozzy Osbourne was in Portland for a show. They used to have a small rooftop pool and he was escorted out of the city by police after throwing the pool furniture from the roof to the streets below about 20 stories below!

2026-01-30 via Tripadvisor
K
Kathleen couple us
9
2026-01-28 via Nuitee
N
Nicole couple us
7
I had a decent stay. Staff was nice and it seemed clean but I slept terrible
Pros:

Downtown location and the spa

Cons:

The bed and pillows were terrible

2026-01-26 via Nuitee
T
Tom couple us
8
2026-01-20 via Nuitee
M
Melody couple us
10
Wonderful , clean, peaceful stay
2026-01-19 via Nuitee
K
Kalista family_with_children us
3
Wouldn’t stay again.
Cons:

The staff at this hotel were not only unhelpful but also surprisingly rude. My friend and I—two young women traveling alone—arrived and asked the valet if he could park our car. Instead of a straightforward answer, he shrugged and said, “I don’t know, did you pay for valet?” We hadn’t even stepped inside the hotel yet and were left to park in the garage next door, which charged us a steep fee before we’d even checked in.

At the front desk, we were given keycards that were supposed to work for in-and-out garage access. They didn’t. When we went back to ask about it, the woman at the front desk dismissively told us that yes, parking in the garage would cost even more—with zero courtesy in her tone. It genuinely felt like we were being treated differently because we were young women, especially compared to how we saw other guests being helped.

On top of that, we couldn’t access the rooftop during our stay, and our room had no view of the city whatsoever. Overall, this was a disappointing and uncomfortable experience, and we left feeling unwelcome.

2026-01-19 via Nuitee
J
Jean couple us
10
Wonderful-would stay there again!
Pros:

Loved the location and the ability to use the hotel’s transportation services. We also loved that it was half a block from the beautiful Portland art museum. Breakfast was a little expensive but very good.

Cons:

More help to get luggage to your room when you arrive and depart. We requested it when we arrived because we were older and pretty tired ant that point but handled it ourselves when we left.

2026-01-19 via Nuitee
D
DOUGLAS S couple us
8
Nice rooms with a great view of the City
Pros:

The character of the building and it's decor was very clean and well appointed. Rooms were of a good size with no complaints.

Cons:

Nothing to do with the hotel or the chain. The homeless and the open air drug use which is a local government controlled issue really turned me off to the location. Unfortunately I'll use another outlet outside of the city.

2026-01-19 via Nuitee
D
Dawn and Chuck couple us
9
Great location, helpful staff
Pros:

The staff were very helpful and the location was very convenient. Food in the restaurant was also very good.

Cons:

The body wash in the shower was empty, the shampoo was almost empty, we had one robe that was very small (I am a plus size woman). I would have appreciated more amenities for the price.

2026-01-19 via Nuitee
J
Josie family_with_children au
6
Cons:

The flier we stayed on smelled very strongly of bleach, almost like we were in a swimming pool.

2026-01-19 via Nuitee
M
Michael extended_group us
9
A pleasant hassle free stay and experience with excellent staff and a nice facility
Pros:

Our rooms were ready early so no wait to check in. The bell staff was very helpful with our luggage and valeting our car promptly each day as well as providing shuttle ride when requested. The breakfast staff was also very pleasant and accommodating.

Cons:

Just wished your location was a little closer to Commercial St where we ate each evening. But walking or using the shuttle basically accommodated our needs

2026-01-19 via Nuitee
L
Linda couple us
8
Always lovely with helpful staff.
Pros:

It’s a beautiful hotel-we originally stayed there when it was the Eastland and on its last legs and we loved it even then.

Cons:

My husband is handicapped and I asked for handicapped equipped room.The last time I did that the shower had a handicap rail in it, this time it didn’t.

2026-01-19 via Nuitee
S
Sharon couple us
10
2026-01-16 via Nuitee
P
Pathrep Business Milton, Catskill Region, New York
10
Great stay
Pros:

Always a pleasure. Super clean room. Thank you Silvania

2026-01-13 via Tripadvisor
C
Carmen extended_group us
10
2026-01-12 via Nuitee
M
michele family_with_children us
8
Pros:

Easy check in and valet parking.

Cons:

The room i stayed in had water damage and peeling paint on the ceiling. Though the room was very comfortable and clean.

2026-01-12 via Nuitee
R
Robyn family_with_children us
10
It was nice. Nothing exceptional. We went for a wedding.
Pros:

Very clean

Cons:

One of the elevators was not working so getting up to your rooms with all your stuff took forever

2026-01-07 via Nuitee
A
Amanda Davis couple us
10
The property was amazing, and great location next to the State theater
2026-01-07 via Nuitee