Hotel Des Arts

Hotels
7 (344 reviews)
447 Bush Street , San Francisco , us

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Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Location
Helpful staff
Cons:
Bed bugs
Cramped room

Categories

Cleanliness
4.64
Multiple reviews mentioned bed bugs and cleanliness issues.
Service
7.61
Service was described variably; some helpful staff but issues noted.
Location
9.65
The location received consistent praise for convenience and accessibility.
Room Quality
5.6
Complaints about cramped conditions and overall room quality.
Amenities
6.63
Limited amenities mentioned, but some guests appreciated certain features.
Value for Money
7.59
Expectations meeting price point; adequate for the budget traveler.
Food and Beverage
7.64
Food options not discussed; defaulted to standard hotel offerings.
Overall Experience
6.61
Overall sentiment mixed, primarily due to bed bug concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:37

Property Description

Unique Artistic Design
Indulge in the creative ambiance of guestrooms designed by local artists, making your stay a truly unique experience.

Prime Location
Explore the vibrant surroundings of San Francisco's French Quarter, with Chinatown and Union Square just steps away, offering endless entertainment and dining options.

Thoughtful Amenities
Start your day with complimentary coffee, immerse yourself in the hotel's art gallery, and stay connected with free Wi-Fi. Treat yourself to exquisite French cuisine at Le Central for a complete experience.

Book your stay at Hotel des Arts now for an unforgettable blend of art, culture, and comfort.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7
Based on 344 reviews
Cleanliness: 4.64
Service: 7.61
Location: 9.65
Room Quality: 5.6
Amenities: 6.63
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 6.61
A
Antonio • couple • de
10
2026-02-14 • via Nuitee
C
Crosby • couple • us
8
2026-01-31 • via Nuitee
J
Julio • couple • us
3
2026-01-26 • via Nuitee
D
Dirk • couple • be
9
We liked our stay at Hotel Des Arts
Pros:

Clean, friendly staff and nice neighborhood with coffee shop and Irish pub right around the corner

2026-01-21 • via Nuitee
D
Dylan • family_with_children • cn
9
2026-01-21 • via Nuitee
M
marucia • family_with_children • br
7
Pros:

Localização.

Cons:

Quarti muito pequeno

2026-01-20 • via Nuitee
J
Joy • solo_traveller • it
4
Cons:

Not clean and super noisy

2026-01-20 • via Nuitee
M
Marilyne • couple • us
10
It was a 10/10 stay. like i said it felt like we were right in the middle of it all.
Pros:

it seemed to be right in the middle of everything! pier39 wasn’t too far from where we stayed nor were was alamo park everything felt very nicely close by

Cons:

was not complicated to get into our room at all. everyone was respectful and mindful

2026-01-19 • via Nuitee
A
Anna • solo_traveller • us
1
Cons:

Roaches, no workers, safety concerns with door locks

2026-01-19 • via Nuitee
A
Angelo • solo_traveller • it
10
2026-01-19 • via Nuitee
K
Kalyan • extended_group • us
2
2026-01-19 • via Nuitee
M
Milad • solo_traveller • us
4
Pros:

Just location

Cons:

I want to share that I am not satisfied with this hotel. The room was very hot, and there was no cooler, AC, refrigerator, or microwave.
The worst problem was the room door. When I arrived at the hotel, the openkey didn’t work, and I had to stay outside for around 2 hours.
I would like a refund.

2026-01-19 • via Nuitee
L
Levi • solo_traveller • us
5
2026-01-19 • via Nuitee
N
Nathan • couple • us
1
Dont stay here
Pros:

Not much. The wall art was fun

Cons:

BED BUGS, DANGEROUS STAIRS & ZERO ACCOUNTABILITY — WORST STAY OF MY LIFE
Let’s start with the bed bugs. I woke up covered in bites (I’m allergic, so it was very obvious) and when I called the front desk, their response was basically: “Bed bugs are normal, what do you want me to say?”
From there, it was a downhill slide into “is this a prank?” territory:
• Keyless entry? More like “good luck entry” — the old door lock barely opened at all.
• No A/C, no heat — just you and your regrets.
• Broken blinds tied in place so you can enjoy an unwanted beam of light to the face at sunrise.
• Windows that won’t stay open, or barely open at all.
• Hot water that takes 20+ minutes to show up, then yo-yos between ice bath and lava burn.
• Outside noise until 4 a.m., so who needs sleep anyway?
• Stairs that are so steep and narrow you’d better have good insurance — without the handrails, you’d be a human slinky.
This isn’t just bad. It’s unsafe. It’s unsanitary. And judging by management’s attitude, it’s not getting better anytime soon.

2026-01-19 • via Nuitee
I
Inna • solo_traveller • fr
1
Horrible hotel - don’t go there
Pros:

Location

Cons:

No heating in January
No blankets
No hot water in the sink AND in the shower
No luggage keeping
No invoice available

2026-01-18 • via Nuitee
T
Tiago • solo_traveller • br
9
2026-01-15 • via Nuitee
J
Julie • couple • fr
7
Bon sejour
Pros:

Très bien placé, personnel sympathique, chambre agréable

Cons:

Les murs ne sont pas du tout insonorisés, on entend les voisins bruyants.

2026-01-15 • via Nuitee
R
Roxanne • family_with_children • us
9
Hotel Des Arts is worth checking out out!
Pros:

We loved the Hotel Des Arts. It was fun and funky with all the different artist's work. Our room was clean and spacious with a king size bed (very comfy) and a futon couch. We used the tv to watch a movie on Netflix. The location was excellent, close to BART and all the public transit. It felt safe and it was very quiet. We traveled with 2 teenagers and they absolutely loved it. The front desk staff was there in the mornings and afternoons and was very friendly. Keyless entry worked perfectly. We will definitely stay here again.

Cons:

The hot water was very minimal on our first 2 days and then was perfectly hot on our 3rd. Otherwise, no complaints!

2026-01-12 • via Nuitee
J
JOHNNA • family_with_children • us
10
I would stay again and reccomend you to my friends
Pros:

We liked the art work and location.

Cons:

Had some difficulty getting into our room

2026-01-10 • via Nuitee
P
Pioneer22417165491 • Solo travel
2
Bed Bug in the room. I had to see the doctor Christmas Day
Pros:

Stayed in Hotel Des Arts 12/24/25. I woke up in the middle of the night with bed bugs bites on my hands, arms, neck and left eye swollen. I went to the doctor in the afternoon of 12/25/25 and it was decided that the bites are bed bug bite. I will never stay here or recommend this hotel to anyone, and I'm also going to call San Francisco Health department.

2025-12-27 • via Tripadvisor