Hotel Des Arts

Hotels
7 (344 reviews)
447 Bush Street , San Francisco , us

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Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Location
Helpful staff
Cons:
Bed bugs
Cramped room

Categories

Cleanliness
4.64
Multiple reviews mentioned bed bugs and cleanliness issues.
Service
7.61
Service was described variably; some helpful staff but issues noted.
Location
9.65
The location received consistent praise for convenience and accessibility.
Room Quality
5.6
Complaints about cramped conditions and overall room quality.
Amenities
6.63
Limited amenities mentioned, but some guests appreciated certain features.
Value for Money
7.59
Expectations meeting price point; adequate for the budget traveler.
Food and Beverage
7.64
Food options not discussed; defaulted to standard hotel offerings.
Overall Experience
6.61
Overall sentiment mixed, primarily due to bed bug concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:37

Property Description

Unique Artistic Design
Indulge in the creative ambiance of guestrooms designed by local artists, making your stay a truly unique experience.

Prime Location
Explore the vibrant surroundings of San Francisco's French Quarter, with Chinatown and Union Square just steps away, offering endless entertainment and dining options.

Thoughtful Amenities
Start your day with complimentary coffee, immerse yourself in the hotel's art gallery, and stay connected with free Wi-Fi. Treat yourself to exquisite French cuisine at Le Central for a complete experience.

Book your stay at Hotel des Arts now for an unforgettable blend of art, culture, and comfort.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7
Based on 344 reviews
Cleanliness: 4.64
Service: 7.61
Location: 9.65
Room Quality: 5.6
Amenities: 6.63
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 6.61
M
marta • solo_traveller • us
5
2026-04-10 • via Nuitee
E
Elizabeth • family_with_children • co
7
Pros:

Ubicación

Cons:

Para el precio está bien

2026-04-07 • via Nuitee
J
Jonathan • family_with_children • fr
5
2026-04-07 • via Nuitee
I
ivan • family_with_children • co
7
Estadia en San Francisco.
Pros:

Me gustò la atenciòn al telefono, fuè eficiente y me dieron indicaciones muy claras para ingresar al hotel y a la habitación.

Cons:

No me gustò para nada que la habitación, en primer lugar no tenìa luz , estaba muy muy oscura. Además, tenia una decoración con unos lasos bastante extraños e incomodos que iban de pared a pared. No sè para que los pusieron!

2026-04-06 • via Nuitee
W
walmirf2014 • Business • Sao Paulo, State of Sao Paulo
6
Clean and Noisy
Pros:

I was aware the this is an "alternative" style of hotel on SFO. It matches the review and description. Therefore it was no surprise.

The Pros - Convenient location, clean room, daily room cleaning, comfortable sheets and towels.

The Cons - VERY tight restroom where you can barely move, VERY noisy room - you can hear everything on Bush St and from your neighbour room, including when the guest is having nightmares and dropping his stuff.

During RSAC there is not much options and as I was late on my registration. It is close to Moscone Center but make sure that you don´t leave it to the last minute , so you may have better options.

2026-03-27 • via Tripadvisor
K
Kai • couple • us
10
Me, my fiancé have booked this trip about five times. We only stay at this place because it gives us old nostalgic feeli
Pros:

I like that I give me older SF vibes back when I was a child early teens.I grew up in this area so I always will have a place in my heart.

Cons:

I honestly can’t find anything. it’s clean, welcoming and the art is always a plus.

2026-03-20 • via Nuitee
J
Jorge • solo_traveller • co
10
Excelente ubicación e instalaciones
Pros:

Hacen aseo todos los días el personal muy amable

Cons:

Únicamente la llave se asigna por SMS lo que obliga a tener roaming en el celular

2026-03-14 • via Nuitee
M
Michael L • solo_traveller • us
8
2026-03-05 • via Nuitee
S
S2446FGjustinc • Business
2
You get what you pay for
Pros:

I checked in at 8pm with two bags, one oversized. The guy at the front desk stared at me with a smile on his face while I struggled to open the door and get my bags in. Then when I asked for a place to grab a quick bite to eat he said there was no good food in SF and that I should do DoorDash.

This is such a bare bones hotel it’s barely worth it. The bathroom was so small you couldn’t open the door and access the sink. I only found one outlet in the room. I couldn’t find any temperature control besides turning off the radiator, which was set at full blast despite it being in the 60s.

Good location, though.

2026-02-15 • via Tripadvisor
A
Antonio • couple • de
10
2026-02-14 • via Nuitee
C
Crosby • couple • us
8
2026-01-31 • via Nuitee
M
M3552TPkatiec • Business
2
Bed bugs and faulty fire alarms
Pros:

The fire alarm went off in my room each night (all after 10:30pm). The first 2 nights someone was there to turn it off. However the 3rd night it took 30 mins for it to turned off (11:30pm). They knew this was an issue because on the 2nd night someone was sent up to warn me it would go off. There didn’t seem to be any action towards actually fixing the issue. I was offered a 20% discount.
Over the first few days I noticed a few itchy lumps but dismissed it. However after eventually getting to sleep after the fire alarm going off, I woke at 4am covered in bites…then I discovered huge beg bugs.
At this point I’d had enough and booked another hotel.
Whilst the customer service was prompt and apologetic they didn’t try to fix any of the issues.
The staff working at the reception were very good, although only there for 2 days. I did get a refund for the third night and the remaining sightings.
The whole thing was so stressful I ended up with gastritis. I’ve since had to see the Doctor for treatment for the bites as well.
Avoid!!!

2026-01-27 • via Tripadvisor
J
Julio • couple • us
3
2026-01-26 • via Nuitee
D
Dirk • couple • be
9
We liked our stay at Hotel Des Arts
Pros:

Clean, friendly staff and nice neighborhood with coffee shop and Irish pub right around the corner

2026-01-21 • via Nuitee
D
Dylan • family_with_children • cn
9
2026-01-21 • via Nuitee
M
marucia • family_with_children • br
7
Pros:

Localização.

Cons:

Quarti muito pequeno

2026-01-20 • via Nuitee
J
Joy • solo_traveller • it
4
Cons:

Not clean and super noisy

2026-01-20 • via Nuitee
N
Nathan • couple • us
1
Dont stay here
Pros:

Not much. The wall art was fun

Cons:

BED BUGS, DANGEROUS STAIRS & ZERO ACCOUNTABILITY — WORST STAY OF MY LIFE
Let’s start with the bed bugs. I woke up covered in bites (I’m allergic, so it was very obvious) and when I called the front desk, their response was basically: “Bed bugs are normal, what do you want me to say?”
From there, it was a downhill slide into “is this a prank?” territory:
• Keyless entry? More like “good luck entry” — the old door lock barely opened at all.
• No A/C, no heat — just you and your regrets.
• Broken blinds tied in place so you can enjoy an unwanted beam of light to the face at sunrise.
• Windows that won’t stay open, or barely open at all.
• Hot water that takes 20+ minutes to show up, then yo-yos between ice bath and lava burn.
• Outside noise until 4 a.m., so who needs sleep anyway?
• Stairs that are so steep and narrow you’d better have good insurance — without the handrails, you’d be a human slinky.
This isn’t just bad. It’s unsafe. It’s unsanitary. And judging by management’s attitude, it’s not getting better anytime soon.

2026-01-19 • via Nuitee
M
Marilyne • couple • us
10
It was a 10/10 stay. like i said it felt like we were right in the middle of it all.
Pros:

it seemed to be right in the middle of everything! pier39 wasn’t too far from where we stayed nor were was alamo park everything felt very nicely close by

Cons:

was not complicated to get into our room at all. everyone was respectful and mindful

2026-01-19 • via Nuitee
A
Anna • solo_traveller • us
1
Cons:

Roaches, no workers, safety concerns with door locks

2026-01-19 • via Nuitee