Bridgewater Apartments

Hotels
Independent
8.2 (134 reviews)
55 Baildon Street, Kangaroo Point, Queensland, 4169 , Kangaroo Point , AU

Facilities

Fitness facilities
Health or beauty spa nearby
Free WiFi
Garden
Luggage storage
Sauna
Concierge service
Wheelchair accessible
Outdoor furniture
Picnic area
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Nice amenities
Cons:
Cleanliness issues
Some rooms dated
Check-in could be improved

Categories

Cleanliness
6.69
Several reviews mentioned unclean conditions, including mould and dust.
Service
9.16
Guests noted helpful staff that addressed issues well.
Location
9.2
Many reviews praised the location as excellent and convenient.
Room Quality
7.65
Some rooms were dated but generally clean, although a few had significant issues.
Amenities
7.68
Amenities like the pool and spa were appreciated, despite some cleanliness concerns.
Value for Money
8.14
Considered good value for the size and location, though some issues noted.
Food and Beverage
8.39
Not mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
8.66
Overall positive with some significant issues that impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:21

Property Description

Discover the perfect retreat at Bridgewater Apartments, where comfort meets convenience in the heart of Brisbane.

Recreational Amenities
Unwind in our stunning outdoor pool, indulge in our rejuvenating hot tub, or relax in the sauna. Bridgewater Apartments offers a range of leisure options designed to refresh and rejuvenate.

Comfortable Stay
Our 30 individually decorated guestrooms are a home away from home, featuring kitchens equipped with refrigerators and ovens, along with private balconies for breathtaking views.

Convenient Location
Enjoy easy access to local attractions, including Story Bridge and Kangaroo Point Cliffs, all within a short stroll. Benefit from our complimentary ferry terminal shuttle to explore the vibrant surroundings effortlessly.

Don’t miss out on an unforgettable experience—book your stay at Bridgewater Apartments today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

8.2
Based on 134 reviews
Cleanliness: 6.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.39
Overall Experience: 8.66
G
Glennis family
8
Pros:

Great location near to city, transport, and dinning options. Only issue I had was I booked for 3 ppl...2 adults and 15yr old, studio is not big enough for 3 to be comfortable. Hotel states child is free but you have to pay for a roll away bed, so in essence child is not free and that should change in their booking facility

2025-10-06 via Nuitee
M
Matt partner
10
Pros:

The management team are so lovely and looked after us over our stay. Very appreciative and the location is just magic

2025-09-22 via Nuitee
K
Kim
10
Pros:

Excellent location, Restaurants and convenience stores nearby and an easy walk to the city center about 1.5km via the pedestrian bridge The unit was a bit dated and well used but it was well maintained and clean with the exception of the washing machine that had not been cleaned and was mouldy around the door.

2025-09-22 via Nuitee
D
David family
10
Pros:

The view was spectacular and close to downtown via walking bridge . 20 min walk to Queen st mall. 2 bdrm s bathrooms, fuĺl kitchen with cutlery and utensils. Deck overlooking Story Bridge and downtown. Never tried the pool 2 flat screen tvssecure underground parking 15.00/night. Several restaurants 5min or less away.

2025-09-08 via Nuitee
G
G J
8
Great location and views from higher floors
Pros:

Location is great for walking along river and leafy streets. local cafes and shops nearby.Easy access to CBD by new walk bridge or Holman St ferry. Ferry fares are 50c.
Had some initial issue with booking as we had paid higher price for River view room but was put in a 1st unit overlooking road. Raised the issue with staff and we moved the following day to a much better quality high level unit with balcony city/river views. Staff were helpful in accepting and fixing issue.

2025-09-07 via Nuitee
A
Allen partner
4
Pros:

The people on reception are non-communicative and not friendly.
The apartment was in poor condition. The toilet needs to be scrubbed.

2025-09-04 via Nuitee
J
JOEL partner
2
Pros:

Previous tenants trash was full in the kitchen bin along with dead fruit flys stuck to a container. Both airconditioning units were mouldy on the inside and had stickers from a service stating that the next service was due December of 2022. The overhead ceiling fan was caked with dust that can only accumulate over a period of many years. Found these issues late at night and management was only open to refund $50 and our extra $15 parking fee the next day. Judging by the ratings this place gets i am sure this room was an outlier but apparently this is a new owner/management team and they have been taken for a ride by the current cleaning manager because short term sloppy work like trash not taken out is one thing but long term hygiene issues is inexcusable as it takes years to happen and neglect. Having a score above 8 sounds pretty good for this place so i would assume most rooms are shipshape but this was certainly a surprise and something to look out for.

2025-09-02 via Nuitee
K
Kathleen
8
Pros:

Great location. Appartment was bigger than I expected. It was dated and in need of a refurb but very clean and comfortable. It had everything you need to self cater if you don’t want to eat out. I thought it was great value for money. Just check which floor you are on when you collect your keys. Your room no is not a good indication. We had trouble finding our room because I hadn’t paid attention.

2025-08-29 via Nuitee
A
Andrew family_with_children
10
Pros:

Staff were great.
Pool and spa are wonderful

2025-08-29 via Nuitee
G
Georgina partner
6
Pros:

Location is great . Late check ins need to be done better . Nice big apartment Could do with a deep clean .. windows,sills,blinds etc

2025-08-28 via Nuitee
B
Benjamin
10
Pros:

Best studio apartment ive stayed in with plenty of space and everything i needed inside. Will definitely recommend Bridgewater. Also walking distance to city.

2025-08-24 via Nuitee
Z
Zen
10
Pros:

The atmosphere is great I stayed in a one bedroom apartment and the balcony was awesome definitely request to be on a high floor only thing I didn’t like was the 2 apartments sharing that first security door and thin walls

2025-08-12 via Nuitee
V
Verified traveler
2
Awfully unclean, dingy, mouldy and falling apart
Pros:

The entire place was falling to bits. The room had plastic covering the bathroom finishings, black mould in the room and bathroom, the 'balcony' was so dingey and the air conditioning unit was unusable due to the loud rattling it caused in the room.

My partner forced us to book another place at midnight just so we could use a shower that didn't look like it would give us tinea.

2025-08-12 via Nuitee
E
Eleanor
8
Pros:

Great location, unit very knocked around, 2x leather sofas that are ready for the dump

2025-08-10 via Nuitee
R
Ritesh
6
Pros:

Hi I love coming to this apartment, but at the same time the property needs a renovation and updating of all key areas. Bathroom and kitchen being the key.

2025-08-08 via Nuitee
R
Rishikesh Suresh
10
Most picturesque place in Brisbane.
Pros:

The stay at this property was amazing. It situated at the most beautiful part of Brisbane, just next to the majestic Story Bridge and riverfront close by. Easy access to multiple restaurants, artisan French bakery, bus stop for city, riverboats. Ask for bridge facing higher floor to live like you are in dream seeing cityscape and the story bridge in front. The place feels expensive but book in advance to get competitive rates. Staff is kind and helpful.

2025-08-06 via Nuitee
V
Verified traveler
6
Dated Apartment and Disorganized Management
Pros:

Had to call for after hours check-in, but they waited until I was standing outside in the cold with 7 people waiting to ask for a copy of ID and credit card instead of the first time I called. Pictures showed water views, but we got a view of the street and buildings, so bait and switch. Decor is dated and the tile grout was dirty in the bathroom. Street was noisy at night.

2025-07-14 via Nuitee
M
Mark
10
Pros:

Excellent location and service

2025-07-13 via Nuitee
J
John partner
6
Pros:

The property was close to public transport and tourist attractions.
The wifi was not working when we checked in. On request, it was connected on the 3rd day, but no connection to the television for the duration of the stay.
Apartment was not cleaned except on request on the 5th and 12th days.
The receptionist spent a lot of time on a on a phone call while checking us in. We thought it was unprofessional and rude.

2025-07-06 via Nuitee
N
Natalie
6
Pros:

Good location, close to key sights and transport.
Staff were polite and check-in was easy.
Studio apartment was a good size and had the essentials.
Photos looked more modern than the actual room – could use a refurb to match expectations, some furnishings felt worn or dated.

2025-07-02 via Nuitee