The Aqua Pacific Hotel

Hotels
8.4 (1078 reviews)
330 Ocean Street , Santa Cruz , us
+1 831-425-3722

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good amenities
Convenient location
Cons:
Dirty linens
Noisy rooms
Limited amenities
Check-in delays

Categories

Cleanliness
7.8
Several reviews highlighted cleanliness as a concern, including dirty linens and general lack of cleanliness.
Service
9.3
The staff was noted as friendly and helpful, though some guests experienced long check-in times.
Location
8.8
Generally described as convenient, though some concerns about safety due to nearby homeless presence.
Room Quality
7.8
Mixed sentiments on room comfort, including issues with bed quality and insufficient amenities.
Amenities
8.8
Positive mentions of the pool and hot tub, contributing to good overall amenity experience.
Value for Money
7.3
Feedback indicated that while pricing was lower, the experience did not meet expectations for some guests.
Food and Beverage
8.7
Not mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
8.7
Mixed experiences but overall still positive, with some guests likely to return despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:54

Property Description

Luxurious Accommodation

Experience luxury at its finest at The Aqua Pacific Hotel in Santa Cruz. Indulge in our 4-star accommodation with top-notch amenities and personalized service. Each room is equipped with modern conveniences such as air conditioning, a fridge, and a coffee machine, ensuring a comfortable stay.

Relaxing Indoor Pool

Unwind and rejuvenate at our indoor pool, perfect for a refreshing swim or lounging by the water. Whether you're looking to start your day with a few laps or simply relax after a day of exploring Santa Cruz, our pool provides the ideal setting for relaxation.

Convenient Location

Located just a stone's throw away from Santa Cruz Beach and other popular attractions, The Aqua Pacific Hotel offers the perfect blend of convenience and luxury. Explore the nearby beaches or visit the Santa Cruz Beach Boardwalk, all within easy reach from our hotel.

Book your stay at The Aqua Pacific Hotel now and elevate your Santa Cruz experience to new heights.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

8.4
Based on 1078 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.8
Room Quality: 7.8
Amenities: 8.8
Value for Money: 7.3
Food and Beverage: 8.7
Overall Experience: 8.7
S
Shiming • extended_group • cn
10
2026-08-08 • via Nuitee
G
Gary • couple • nz
8
Handy & comfortable place to stay in Santa Cruz at a good price
Pros:

Location, pricing

Cons:

Rooms are quite dark with only a small window

2026-08-08 • via Nuitee
A
Anna • family_with_children • gb
4
Was only there to lay my head and go straight away as soon as I woke up
Pros:

Close to Santa Monica pier

Cons:

Very very outdated decor.

2026-08-08 • via Nuitee
S
Sylvain • couple • ca
9
Très bien
Pros:

Près d’un endroit où marcher

Cons:

Rien pour dire vrai

2026-08-05 • via Nuitee
E
Eric • couple • us
10
2026-08-05 • via Nuitee
L
Laurie • couple • us
10
2026-08-04 • via Nuitee
G
Guinevere • couple • us
6
Gross
Pros:

The desk clerk was nice

Cons:

Pool was cold, even though the sign advertised a “heated pool” and the room was dirty. The bathtub had mold, they were out of soap, the jets were broken, and the coffee maker didn’t have the right coffee.

2026-08-03 • via Nuitee
B
Bethany • couple • us
8
2026-07-25 • via Nuitee
A
Adele • solo_traveller • gb
7
Pros:

Ok for our one night stay. Didn't have the warmest of welcome. It was pretty clean and a good sized TV, coffee machine, fridge and microwave. The room just felt very dark and I don't like how open the rooms are. Didn't feel overly safe.

2026-07-23 • via Nuitee
K
Karen • solo_traveller • us
7
Good deal for a comfortable bed
Pros:

Couldn't beat the price for the location. TV. Pool and spa. Microwave and fridge. A comfortable bed. The staff was professional and accommodating. Outside sitting area for smokers.

Cons:

As an older property it has some flaws. Florescent lighting in the room. Toilet could use some new internal works as we had to open the tank to reset the flap. Vanity sink water turned on could be heard in the next room. Trim work throughout could use a refreshing and floor needed a good cleaning - it is a beach town. Our room faced the next door property overly filled trash bins and scavengers began their quest for aluminum cans at 7 am which shouldn't reflect upon the hotel but the City does need to handle the trash issue.

2026-07-20 • via Nuitee
L
Lexi • extended_group • us
3
A very noisy stay with mold.
Pros:

Good location, walking distance to the Boardwalk and a good Mexican restaurant near by.

Cons:

We has mold around our "spa" tub. The main door did not seal properly letting a lot of light and noise into the room. Also the air conditioner was so loud we had to turn it off to be able to sleep.

2026-07-20 • via Nuitee
S
Susanne • couple • us
9
Perfect for our needs and a wonderful staff.
Pros:

The room was spacious. The staff were the friendliest and best people. It was clean, the flat screen TV was one of the best in any motel. The air conditioner, microwave, mini fridge all worked well. Shower was fine.

Cons:

The ONLY thing that I would’ve changed was better water pressure in the shower. But it was acceptable.
Everything else was great and worked very well for us.
We have a dog and he loved it there, too.

2026-07-20 • via Nuitee
T
Thomas • solo_traveller • us
4
Pros:

That l was able to check-in at 2am

Cons:

That l was not able to check-in at 11am like before COVID-19 and that there was no bathroom towels hand towels or washclothes

2026-07-20 • via Nuitee
C
Chloe • couple • gb
7
2026-07-19 • via Nuitee
A
Alejandra • couple • us
8
Pros:

Me gustó como se ve de afuera el hotel-motel.

Cons:

La cafetera falló a la segunda vez que quise inutilizarla

2026-07-19 • via Nuitee
L
Long • family_with_children • us
5
All in all, the room was clean, but when we return to visit, we will be choosing a different hotel.
Pros:

Pros: The staff were very friendly and helpful. The building itself is super cute and in a great location; walking distance to the boardwalk. The pool area was neat. Bed was comfortable, the room was very clean. The “spa” shower was spacious, the water pressure was fantastic and the temp got HOT. Great if you like scalding hot showers like me! The furniture and amenities were updated & modern.

Cons:

We booked the king suite - which was very small and cramped. There is no breakfast, but not even a vending machine is available. There’s a tiny coffeemaker but there were no cups, so we couldn’t use it. The microwave was placed on the extremely tiny minifridge, which was placed on a rolling platform, so it wasn’t very sturdy or nice looking. The AC unit worked - but it was really loud and made a racket, which honestly, made it hard to sleep. There is an icemaker right in the hallway which people were using at all hours of the night.

2026-07-13 • via Nuitee
C
Calbreath • couple • us
8
Nice place for the price
Pros:

The location was good, just a short drive to the Boardwalk.

Cons:

Limited parking

2026-07-12 • via Nuitee
S
Shelly • couple • us
10
Had a great time
Pros:

Parking available, friendly staff, good location , good price

2026-07-12 • via Nuitee
V
Victor • couple • us
7
1 night and comfortable with a lot of night noise from maybe the ac.
Pros:

I liked how the parking felt private since it was more in the back away from everything instead of in the front of the rooms and sticking out.

Cons:

I didn’t like the gravel part of the parking but other than that I only really ever went in my room and to the lobby so not much to complain about.

2026-07-12 • via Nuitee
T
TJ • solo_traveller • us
8
Pros:

Staff was very helpful and the room was comfortable

Cons:

Neighborhood was worse than expected

2026-07-08 • via Nuitee