The Aqua Pacific Hotel

Hotels
8.4 (982 reviews)
330 Ocean Street , Santa Cruz , us

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good amenities
Convenient location
Cons:
Dirty linens
Noisy rooms
Limited amenities
Check-in delays

Categories

Cleanliness
7.8
Several reviews highlighted cleanliness as a concern, including dirty linens and general lack of cleanliness.
Service
9.3
The staff was noted as friendly and helpful, though some guests experienced long check-in times.
Location
8.8
Generally described as convenient, though some concerns about safety due to nearby homeless presence.
Room Quality
7.8
Mixed sentiments on room comfort, including issues with bed quality and insufficient amenities.
Amenities
8.8
Positive mentions of the pool and hot tub, contributing to good overall amenity experience.
Value for Money
7.3
Feedback indicated that while pricing was lower, the experience did not meet expectations for some guests.
Food and Beverage
8.7
Not mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
8.7
Mixed experiences but overall still positive, with some guests likely to return despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:54

Property Description

Luxurious Accommodation

Experience luxury at its finest at The Aqua Pacific Hotel in Santa Cruz. Indulge in our 4-star accommodation with top-notch amenities and personalized service. Each room is equipped with modern conveniences such as air conditioning, a fridge, and a coffee machine, ensuring a comfortable stay.

Relaxing Indoor Pool

Unwind and rejuvenate at our indoor pool, perfect for a refreshing swim or lounging by the water. Whether you're looking to start your day with a few laps or simply relax after a day of exploring Santa Cruz, our pool provides the ideal setting for relaxation.

Convenient Location

Located just a stone's throw away from Santa Cruz Beach and other popular attractions, The Aqua Pacific Hotel offers the perfect blend of convenience and luxury. Explore the nearby beaches or visit the Santa Cruz Beach Boardwalk, all within easy reach from our hotel.

Book your stay at The Aqua Pacific Hotel now and elevate your Santa Cruz experience to new heights.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: SFO

Location

Guest Reviews

8.4
Based on 982 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.8
Room Quality: 7.8
Amenities: 8.8
Value for Money: 7.3
Food and Beverage: 8.7
Overall Experience: 8.7
L
Laurie • solo_traveller • us
10
My stay was as good as it could be everyone was so nice
Pros:

It was very clean and the staff was very friendly and helpful!!!

Cons:

Nothing

2026-05-07 • via Nuitee
E
Elias • couple • us
9
2026-05-05 • via Nuitee
H
HENRIQUEZ ORELLANA • solo_traveller • us
10
Pros:

Very clean

2026-05-05 • via Nuitee
S
Stephen • solo_traveller • us
8
Aqua is good
Pros:

Hottub

Cons:

Location

2026-05-01 • via Nuitee
E
Emerson • solo_traveller • us
7
2026-04-28 • via Nuitee
S
Samantha • couple • us
9
Very comfortable stay with a great, central location
Pros:

It was an extremely comfortable room, and bed

Cons:

The shower was very violent, and it was sometimes hard to reach a staff member

2026-04-28 • via Nuitee
J
Judy • couple • us
6
The bed was comfortable
Pros:

Good location to the Boardwalk

Cons:

Needed repair

2026-04-28 • via Nuitee
M
Melissa • solo_traveller • us
4
2026-04-27 • via Nuitee
A
AJBaxter • solo_traveller • us
10
Pros:

Good size room with sink/makeup area separate from toilet/shower, loved the lighted mirror. Bedding was nice and comfortable bed with several pillows. Pool and hot tub weren't heated as they were waiting on a part but it is nice .

2026-04-26 • via Nuitee
C
Catherine Claire • couple • ph
7
2026-04-25 • via Nuitee
M
mason • couple • us
1
Canceled my stay 2 hours before my check in, hung up on me multiple times
2026-04-22 • via Nuitee
A
aldhahri • solo_traveller • us
3
2026-04-22 • via Nuitee
L
liliana • solo_traveller • us
8
2026-04-20 • via Nuitee
J
Jason • couple • us
5
Adequate
Pros:

The price

Cons:

The room was noisy and not maintained

2026-04-20 • via Nuitee
S
Scarlett • couple • us
5
2026-04-16 • via Nuitee
D
Dara • couple • us
6
2026-04-14 • via Nuitee
S
Scott • couple • us
9
Pros:

Friendly check-in, comfortable bed, great shower, nice location, easy parking.

2026-04-14 • via Nuitee
J
Jacqueline • couple • us
6
2026-04-14 • via Nuitee
D
Daniela • couple • us
5
Pros:

Price

Cons:

Loud and not super clean

2026-04-13 • via Nuitee
S
Sanchez • family_with_children • us
8
2026-04-13 • via Nuitee