The Aqua Pacific Hotel

Hotels
8.4 (1049 reviews)
330 Ocean Street , Santa Cruz , us

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good amenities
Convenient location
Cons:
Dirty linens
Noisy rooms
Limited amenities
Check-in delays

Categories

Cleanliness
7.8
Several reviews highlighted cleanliness as a concern, including dirty linens and general lack of cleanliness.
Service
9.3
The staff was noted as friendly and helpful, though some guests experienced long check-in times.
Location
8.8
Generally described as convenient, though some concerns about safety due to nearby homeless presence.
Room Quality
7.8
Mixed sentiments on room comfort, including issues with bed quality and insufficient amenities.
Amenities
8.8
Positive mentions of the pool and hot tub, contributing to good overall amenity experience.
Value for Money
7.3
Feedback indicated that while pricing was lower, the experience did not meet expectations for some guests.
Food and Beverage
8.7
Not mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
8.7
Mixed experiences but overall still positive, with some guests likely to return despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:54

Property Description

Luxurious Accommodation

Experience luxury at its finest at The Aqua Pacific Hotel in Santa Cruz. Indulge in our 4-star accommodation with top-notch amenities and personalized service. Each room is equipped with modern conveniences such as air conditioning, a fridge, and a coffee machine, ensuring a comfortable stay.

Relaxing Indoor Pool

Unwind and rejuvenate at our indoor pool, perfect for a refreshing swim or lounging by the water. Whether you're looking to start your day with a few laps or simply relax after a day of exploring Santa Cruz, our pool provides the ideal setting for relaxation.

Convenient Location

Located just a stone's throw away from Santa Cruz Beach and other popular attractions, The Aqua Pacific Hotel offers the perfect blend of convenience and luxury. Explore the nearby beaches or visit the Santa Cruz Beach Boardwalk, all within easy reach from our hotel.

Book your stay at The Aqua Pacific Hotel now and elevate your Santa Cruz experience to new heights.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: SFO

Location

Guest Reviews

8.4
Based on 1049 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.8
Room Quality: 7.8
Amenities: 8.8
Value for Money: 7.3
Food and Beverage: 8.7
Overall Experience: 8.7
L
Long • family_with_children • us
5
All in all, the room was clean, but when we return to visit, we will be choosing a different hotel.
Pros:

Pros: The staff were very friendly and helpful. The building itself is super cute and in a great location; walking distance to the boardwalk. The pool area was neat. Bed was comfortable, the room was very clean. The “spa” shower was spacious, the water pressure was fantastic and the temp got HOT. Great if you like scalding hot showers like me! The furniture and amenities were updated & modern.

Cons:

We booked the king suite - which was very small and cramped. There is no breakfast, but not even a vending machine is available. There’s a tiny coffeemaker but there were no cups, so we couldn’t use it. The microwave was placed on the extremely tiny minifridge, which was placed on a rolling platform, so it wasn’t very sturdy or nice looking. The AC unit worked - but it was really loud and made a racket, which honestly, made it hard to sleep. There is an icemaker right in the hallway which people were using at all hours of the night.

2026-07-13 • via Nuitee
V
Victor • couple • us
7
1 night and comfortable with a lot of night noise from maybe the ac.
Pros:

I liked how the parking felt private since it was more in the back away from everything instead of in the front of the rooms and sticking out.

Cons:

I didn’t like the gravel part of the parking but other than that I only really ever went in my room and to the lobby so not much to complain about.

2026-07-12 • via Nuitee
S
Shelly • couple • us
10
Had a great time
Pros:

Parking available, friendly staff, good location , good price

2026-07-12 • via Nuitee
C
Calbreath • couple • us
8
Nice place for the price
Pros:

The location was good, just a short drive to the Boardwalk.

Cons:

Limited parking

2026-07-12 • via Nuitee
T
TJ • solo_traveller • us
8
Pros:

Staff was very helpful and the room was comfortable

Cons:

Neighborhood was worse than expected

2026-07-08 • via Nuitee
D
Debra • family_with_children • us
3
Would only stay there again in desperation.
Pros:

The only place we could find for a one night stay as we were on our way to Arcata.

Cons:

This ia a 2 star place. Room smelled like chemicals - probably due to the overwhelming smell of the chlorinated pool right underneath our room. Dinghy bathroom that had paint that is peeling in the corners. Towels the size of postage stamps and thin thin thin. Have stayed in many hotels in Santa Cruz - the Hyatt, Paradox, Pacific Blue, Scotts Valley Hyatt, Inn at Pasitiempo ..off season they are all near 150/night - so to pay 220 for a night at a place like this...no thanks.

2026-07-06 • via Nuitee
R
Rodrigo • couple • us
10
It was a very convenient place to stay out on our stay we save so much money on parking by just being in this area. Ever
Pros:

The man at the front desk was a good man

Cons:

N/a

2026-07-06 • via Nuitee
R
Ruiz • solo_traveller • us
10
Pros:

Clean, comfortable. It's about a 20 minute walk in either direction to downtown or the boardwalk.

Cons:

No complaints.

2026-07-06 • via Nuitee
J
jusuf • couple • us
3
2026-07-06 • via Nuitee
C
Claire • solo_traveller • fr
6
Cons:

Beaucoup trop bruyant ,aucune isolation entre les chambres. La piscine est découverte au milieu du bâtiment ,bruyante également .

2026-07-05 • via Nuitee
F
francisco Javier • solo_traveller • es
7
2026-07-05 • via Nuitee
G
Gabby • couple • us
8
2026-07-04 • via Nuitee
K
kristina • couple • us
7
2026-07-03 • via Nuitee
R
Robin • couple • us
1
Don’t stay here unless it’s an emergency. And if you do request to be as far as you can from the lobby. Because they are
Pros:

The location is ok. Minus the fact that the apartments across the parking lot can see right in to the rooms. Very little privacy. And the people who live in the apartments were violent and aggressive.

Cons:

Everything. The bathroom was filthy. There was mold in the bathroom. Bodily hairs in the shower. Hairs on the towels. We felt so uncomfortable we could t even shower there. The one time we tied to contact the staff they never came to the lobby even after we rang the bell. Someone checked in past midnight and they were so incredibly loud. The door shutting are like slamming everytime. You can hear everything. The refrigerator in there was making weird “popping” sounds all night, we had to unplug it just for some peace.

2026-07-01 • via Nuitee
L
Lucas • solo_traveller • us
10
Pros:

Staff went above and beyond

Cons:

Loved it

2026-07-01 • via Nuitee
K
Kathleen • solo_traveller • us
5
Pros:

Cheap

Cons:

Room was very small. Too noisy.
Had to wait over an hour past check in time for room to be ready.

2026-06-28 • via Nuitee
S
sonneborn • solo_traveller • us
1
Cons:

Terrible Television!

2026-06-27 • via Nuitee
S
sincity66 • couple • fr
8
Petite ville bien agreable, touristique.
Pros:

Hotel calme spacieux bien equiper. Acceuil sympatique. Petite ville bien agreable, touristique.

Cons:

La Californie en 2026 tres cher par rapport au reste des USA

2026-06-26 • via Nuitee
L
Lilah • couple • us
2
bad.
Pros:

location

Cons:

rooms were dirty, humid, there were stains on the sheets and there was no hot water

2026-06-25 • via Nuitee
S
Sherell • solo_traveller • us
9
2026-06-25 • via Nuitee