The Aqua Pacific Hotel

Hotels
8.4 (1007 reviews)
330 Ocean Street , Santa Cruz , us

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good amenities
Convenient location
Cons:
Dirty linens
Noisy rooms
Limited amenities
Check-in delays

Categories

Cleanliness
7.8
Several reviews highlighted cleanliness as a concern, including dirty linens and general lack of cleanliness.
Service
9.3
The staff was noted as friendly and helpful, though some guests experienced long check-in times.
Location
8.8
Generally described as convenient, though some concerns about safety due to nearby homeless presence.
Room Quality
7.8
Mixed sentiments on room comfort, including issues with bed quality and insufficient amenities.
Amenities
8.8
Positive mentions of the pool and hot tub, contributing to good overall amenity experience.
Value for Money
7.3
Feedback indicated that while pricing was lower, the experience did not meet expectations for some guests.
Food and Beverage
8.7
Not mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
8.7
Mixed experiences but overall still positive, with some guests likely to return despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:54

Property Description

Luxurious Accommodation

Experience luxury at its finest at The Aqua Pacific Hotel in Santa Cruz. Indulge in our 4-star accommodation with top-notch amenities and personalized service. Each room is equipped with modern conveniences such as air conditioning, a fridge, and a coffee machine, ensuring a comfortable stay.

Relaxing Indoor Pool

Unwind and rejuvenate at our indoor pool, perfect for a refreshing swim or lounging by the water. Whether you're looking to start your day with a few laps or simply relax after a day of exploring Santa Cruz, our pool provides the ideal setting for relaxation.

Convenient Location

Located just a stone's throw away from Santa Cruz Beach and other popular attractions, The Aqua Pacific Hotel offers the perfect blend of convenience and luxury. Explore the nearby beaches or visit the Santa Cruz Beach Boardwalk, all within easy reach from our hotel.

Book your stay at The Aqua Pacific Hotel now and elevate your Santa Cruz experience to new heights.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: SFO

Location

Guest Reviews

8.4
Based on 1007 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.8
Room Quality: 7.8
Amenities: 8.8
Value for Money: 7.3
Food and Beverage: 8.7
Overall Experience: 8.7
B
Brady • couple • us
1
Amazing 1 day experience to know what its like in a crack den, would not recommend.
Pros:

Nothing

Cons:

Someone else got the same keycard and went into our room while we were inside. There were crackheads yelling outside at 1 am and tissue paper stuck into the key hole. This was a crack den.

2026-05-27 • via Nuitee
S
Sara • couple • us
6
I’m not sure I would stay here again, but the price was right comparatively.
Pros:

Friendly staff, only $25 pet fee, and a comfortable bed.

Cons:

Tiny parking spaces, in a loud neighborhood, and some walls were painted lavender.

2026-05-26 • via Nuitee
B
Bryan • couple • us
10
2026-05-26 • via Nuitee
B
Brenda • solo_traveller • us
10
Pros:

The staff is very friendly and accommodating

2026-05-26 • via Nuitee
D
debi • couple • us
7
2026-05-26 • via Nuitee
S
Serena • solo_traveller • us
10
Pros:

The hot tub

2026-05-20 • via Nuitee
S
Sabine • solo_traveller • es
7
2026-05-19 • via Nuitee
S
Stacy • family_with_children • us
7
I look forward to this trip every year.\n It was a bummer, not having the Jacuzzi in the pool. But o
Pros:

The location was wonderful and the price.

Cons:

I was told the pool and the Jacuzzi was broken. That was not true. They just didn't have it heated😲

2026-05-19 • via Nuitee
J
Juan • couple • us
9
2026-05-18 • via Nuitee
E
Elias • couple • us
10
2026-05-18 • via Nuitee
E
Ernesto • couple • us
8
2026-05-18 • via Nuitee
A
AMAYA • solo_traveller • us
10
Pros:

Ubicación , limpieza

2026-05-18 • via Nuitee
N
Nanna • couple • dk
6
Pros:

Kun tyve minutters gå afstand fra stranden.

2026-05-18 • via Nuitee
S
Sharif • solo_traveller • us
10
top up!
Pros:

comfy and easy access to many parts of santa cruz. Can walk to everything.

Cons:

parking spots a bit small

2026-05-17 • via Nuitee
M
Maximilian • solo_traveller • de
10
2026-05-16 • via Nuitee
A
Alicia • solo_traveller • us
7
2026-05-15 • via Nuitee
E
Emerson • solo_traveller • us
9
2026-05-13 • via Nuitee
S
Seth • solo_traveller • us
7
2026-05-12 • via Nuitee
Y
Young • solo_traveller • us
8
Perfect for what I needed
Pros:

Didn't have it

Cons:

Location

2026-05-11 • via Nuitee
A
Andrew • couple • us
8
2026-05-10 • via Nuitee