Staybridge Suites-Knoxville Oak Ridge by IHG

Hotels
•
Staybridge Suites
8.1 (51 reviews)
420 South Illinois Avenue , Oak Ridge , US
+1 865-298-0050

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Pool operational (cold)
Decent food
Easy parking
Cons:
Strong synthetic/fake-lavender odor
Foul, slightly acrid smell in room and linens
Replacement room smelled of old wet dog
Stopped requesting further room changes due to recurring odors

Categories

Cleanliness
6.5
Multiple rooms had strong synthetic/fake-lavender and other foul, slightly acrid odors that permeated linens and surfaces, negatively affecting perceived cleanliness.
Service
9
Staff were friendly.
Location
8.7
Standard quality for this hotel tier
Room Quality
7
Room quality was compromised by persistent odors (first room strongly scented to mask odors; replacement smelled of old wet dog).
Amenities
8.3
Pool was operational though cold; parking was easy.
Value for Money
9
Standard quality for this hotel tier
Food and Beverage
8.5
Food was described as decent.
Overall Experience
7.8
So many awful odors but otherwise good — mixed overall impression driven down by persistent smells.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location
Located just 30 minutes from Knoxville city centre, Staybridge Suites Knoxville Oak Ridge offers a central base for your stay. Explore nearby attractions such as the American Museum of Science and Energy and the Museum of Appalachia, all within easy reach.

Comfortable Accommodations
Enjoy the convenience of a kitchenette in every room, complete with a microwave, refrigerator, and dishwasher. Stay connected with free Wi-Fi and unwind with cable TV. Plus, start your day right with a complimentary daily breakfast.

On-Site Amenities
Take advantage of the indoor pool and fitness centre during your stay. Need to catch up on work? Visit the business centre, or freshen up your wardrobe at the on-site launderette.

Book your stay at Staybridge Suites Knoxville Oak Ridge now for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYS

Location

Guest Reviews

8.1
Based on 51 reviews
Cleanliness: 6.5
Service: 9
Location: 8.7
Room Quality: 7
Amenities: 8.3
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 7.8
B
Bostian • family_with_children • us
8
2026-10-20 • via Nuitee
J
Joel • extended_group • us
10
2026-09-08 • via Nuitee
B
Brandon • family_with_children • us
4
So many awful odors. Otherwise good.
Pros:

Staff were friendly. Pool was cold but operational. Food was decent. Parking was easy.

Cons:

Our first room smelled strongly of fake lavender or some other synthetic scent, ineffectively attempting to cover up a stronger, fouler, slightly acrid odor that permeated the room and linens. The replacement room had a tamer smell, a whiff of old wet dog. After that, we stopped asking for new rooms.

2026-06-24 • via Nuitee
T
Thomas • solo_traveller • us
10
Pros:

Staff was extremely friendly and helpful

2026-04-13 • via Nuitee
T
Tammy • couple • us
7
2026-01-19 • via Nuitee
H
Helen • family_with_children • gb
10
Great value for money
Pros:

All good , staff so friendly and the kitchen lady at breakfast was lovely .

Cons:

Nothing , all good

2025-10-18 • via Nuitee
R
Richard • family
10
Pros:

Very friendly staff; the breakfast was great! The room was the perfect size!

2025-10-02 • via Nuitee
J
Jillian • couple • us
9
2025-08-18 • via Nuitee
L
LowWaterLogan • NONE • Berryville, Virginia
10
Pros:

Only stayed one night at Staybridge Suites in Oak Ridge, but it was solid from start to finish. The room was super clean, the bed felt like a cloud (the good kind, not the thunderstorm kind), and the water pressure in the shower could probably power-wash a truck, which I respect.

Staff were friendly without being fake, and check-in took less time than it takes me to remember my Netflix password. I didn’t get to fully test-drive all the amenities, but what I did see was impressive, especially for a quick stay.

Would definitely stay again next time I’m passing through. Might even book two nights just to test out that complimentary breakfast like a proper grown-up.

2025-07-23 • via Tripadvisor
R
Redmon • extended_group • us
10
2025-07-21 • via Nuitee
Y
Y1905BFpb • Family
8
Surprised in a positive way
Pros:

We were prepared to dislike this hotel. It is tucked away on Inn Ln., a poorly marked side street off of S. Illinois Ave., behind a McDonalds and next door to a strip mall on life support. However, the suite had plenty of space, two TVs, and they didn’t scrimp on kitchen utensils or pots and pans for the kitchen. We slept quite well here. It is convenient to grocery stores, a park and the Manhattan Project National Park sites.

We did not use the breakfast or happy hour since we travel with our own food. The fitness center has the standard equipment. The 10 lb. dumbbells we’re missing from the weight set. Our only complaint is that they need to clean and vacuum the stairwells.

2025-04-17 • via Tripadvisor
J
Jodi • young couple • us
3
Dirty
Pros:

Location

Cons:

The first room we were given smelled like cigarette smoke

2025-03-17 • via Nuitee
K
Karen • friends
10
Pros:

Room was a great size. The people at the desk were so friendly. BEST breakfast in town. They informed me right away that something of value was left in the room!

2024-12-09 • via Nuitee
B
Bryan • family with young children • us
9
Superb
2024-11-10 • via Nuitee
R
Robert
2
Pros:

There was no stay. It was cancelled

2024-10-20 • via Nuitee
G
Gary
10
Pros:

Excellent staff

2024-10-07 • via Nuitee
D
Deanna • young couple • us
8
Very good
2024-09-25 • via Nuitee
S
Stacey • review category business travellers • us
10
Exceptional
2024-09-25 • via Nuitee
M
Marie • young couple • us
10
Staybridge is our favorite and we stay there whenever possible.
Pros:

Great variety, well laid out, CLEAN. Loved it.

Cons:

Can't think of a thing.

2024-08-26 • via Nuitee
J
Jim
10
Pros:

Very conveient for my meeting at the Y12 facility.

2024-05-29 • via Nuitee