Best Western Plus Boomtown Casino Hotel

Hotels
•
Best Western Plus
7.6 (829 reviews)
2100 Garson Road , Reno , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good food options
Cons:
Hard mattresses
Cigarette smell
Booking issues

Categories

Cleanliness
6.8
Some reviews mentioned cleanliness positively, although a cigarette smell was noted.
Service
7.77
Staff were generally described as friendly and helpful.
Location
7.81
The location is convenient for various outings, though some rooms are far from the elevators.
Room Quality
7.76
Room quality is noted as nice, with some reviews highlighting cleanliness and comfort.
Amenities
8.28
Good amenities available on-site, including a casino and dining options.
Value for Money
6.75
Some guests felt that the value was less due to issues like the mattress quality.
Food and Beverage
8.29
Food quality, especially at Mel's, received positive mentions.
Overall Experience
7.36
Overall a good experience despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:34

Property Description

Convenient Location:
Situated just 8 miles from downtown Reno off Interstate 80, Boomtown Casino & Hotel offers easy access to city attractions.

Diverse Dining Options:
Indulge in a variety of dining experiences with Mel's Diner, Market Fresh Deli, Peet's Coffee, and Boomtown Steakhouse all conveniently located on-site.

Relaxation and Recreation:
Enjoy the indoor pool and 2 fitness centers for ultimate relaxation during your stay.

Book now to experience the perfect blend of comfort and entertainment at Boomtown Casino & Hotel!

Important information:

Please note, the property shares the same parking lot as Cabela's Sporting.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 5 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 829 reviews
Cleanliness: 6.8
Service: 7.77
Location: 7.81
Room Quality: 7.76
Amenities: 8.28
Value for Money: 6.75
Food and Beverage: 8.29
Overall Experience: 7.36
T
Tony • solo_traveller • us
8
2026-05-02 • via Nuitee
D
Debra • couple • us
8
2026-05-02 • via Nuitee
M
Mason • family_with_children • us
10
Overall it’s well worth the money and the drive
Pros:

How kid friendly they are and the security placement of the pool area

Cons:

The rooms and restrooms are quite small

2026-05-01 • via Nuitee
W
William • family_with_children • us
5
Cool place decent price everything in one spot. Rooms need better cleaners
Pros:

Awesome place lots to do great location for family stays and kids. There is a video game arcade place with some small rides for the kids. Food was pretty good.

Cons:

Smelled like cigarettes but that's a casino. Restaurant was expensive but once again that's a casino. They didn't clean the room very well because there was dog food on the floor.

2026-04-30 • via Nuitee
L
Laney • couple • us
10
It was great
Pros:

Easily to get to

Cons:

Nothing

2026-04-29 • via Nuitee
H
Hammel • couple • us
5
2026-04-28 • via Nuitee
D
David • family_with_children • us
10
Pros:

Friendly staff.

Cons:

One of the elevators was not working. I'm sure they are going to get it fixed.

2026-04-28 • via Nuitee
C
Christopher • couple • us
10
2026-04-27 • via Nuitee
D
David • couple • us
6
Boomtown serves it's purpose
Pros:

The rooms are very nice. But the smoke at Boomtown lingers. It's built into the walls in the halls at this point. Place served our purpose just fine, but my lungs felt like I'd been to an old casino from back in the day.

Cons:

Smokey conditions

2026-04-26 • via Nuitee
M
Martha • couple • us
7
Huge room with not view to talk about.
Pros:

The room was huge. It was facing the trash and on the other side the highway.

Cons:

The location of the room and noise of the highway.

2026-04-26 • via Nuitee
J
Jacqueline • couple • us
10
Pros:

Clean, quiet rooms.

2026-04-25 • via Nuitee
C
Carrie • solo_traveller • us
10
2026-04-25 • via Nuitee
D
Donald • solo_traveller • us
5
2026-04-25 • via Nuitee
P
Penny • couple • us
7
It was good stop for the last stretch trip home.
Pros:

Location with restaurants and gambling, things to do all in one place. The bed was comfortable.

Cons:

The room above us had children and they ran and jumped to late in the night. Was right next to swimming pool that had lights that stayed on all night couldn’t black that out.

2026-04-25 • via Nuitee
A
Andre • family_with_children • us
10
Pros:

Restaurant open late was awesome

Cons:

n/a

2026-04-24 • via Nuitee
A
Alejandra • couple • us
8
2026-04-23 • via Nuitee
F
Fanny • family_with_children • fr
8
2026-04-22 • via Nuitee
K
Kristin • solo_traveller • us
9
Nice and good value
Pros:

Best restaurant (Mel’s)

Cons:

A little loud upstairs from our room

2026-04-22 • via Nuitee
K
Kevin • couple • us
3
Won’t be back.
Cons:

The front staff was rather rude and not welcoming during my time there. They also provided a room to me that was supposed to be “out of order”
Due to plumbing issues, and wasn’t comped for it.

2026-04-22 • via Nuitee
L
Lyanna • family_with_children • us
6
Pros:

Arcade space for kids

Cons:

Laundry room not in hotel

2026-04-21 • via Nuitee