Best Western Plus Boomtown Casino Hotel

Hotels
•
Best Western Plus
7.6 (929 reviews)
2100 Garson Road , Verdi , us
+1 775-345-6000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good food options
Cons:
Hard mattresses
Cigarette smell
Booking issues

Categories

Cleanliness
6.8
Some reviews mentioned cleanliness positively, although a cigarette smell was noted.
Service
7.77
Staff were generally described as friendly and helpful.
Location
7.81
The location is convenient for various outings, though some rooms are far from the elevators.
Room Quality
7.76
Room quality is noted as nice, with some reviews highlighting cleanliness and comfort.
Amenities
8.28
Good amenities available on-site, including a casino and dining options.
Value for Money
6.75
Some guests felt that the value was less due to issues like the mattress quality.
Food and Beverage
8.29
Food quality, especially at Mel's, received positive mentions.
Overall Experience
7.36
Overall a good experience despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:34

Property Description

Convenient Location:
Situated just 8 miles from downtown Reno off Interstate 80, Boomtown Casino & Hotel offers easy access to city attractions.

Diverse Dining Options:
Indulge in a variety of dining experiences with Mel's Diner, Market Fresh Deli, Peet's Coffee, and Boomtown Steakhouse all conveniently located on-site.

Relaxation and Recreation:
Enjoy the indoor pool and 2 fitness centers for ultimate relaxation during your stay.

Book now to experience the perfect blend of comfort and entertainment at Boomtown Casino & Hotel!

Important information:

Please note, the property shares the same parking lot as Cabela's Sporting.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.6
Based on 929 reviews
Cleanliness: 6.8
Service: 7.77
Location: 7.81
Room Quality: 7.76
Amenities: 8.28
Value for Money: 6.75
Food and Beverage: 8.29
Overall Experience: 7.36
K
Kenneth • solo_traveller • us
8
2026-08-29 • via Nuitee
E
Elaine • couple • us
10
2026-08-24 • via Nuitee
C
Christopher • family_with_children • us
7
Stay was good, this was the second time on property. I would stay again.
Cons:

Wifi was not the best

2026-08-19 • via Nuitee
S
Sarah • family_with_children • us
10
2026-08-18 • via Nuitee
N
Nancy • solo_traveller • us
9
Pros:

Convenient stop on our trip

Cons:

Only one choice for breakfast. Would be better to have another one early (6:00) to choose from

2026-08-17 • via Nuitee
J
Jamal • family_with_children • us
8
2026-08-13 • via Nuitee
G
Greg • solo_traveller • us
10
had a good time
Pros:

the room was great the stake house was very good had two dinners there Mels dinner was good staff was great parking was good staff took care of everything i asked for bars were good had a great time will be back

Cons:

no complaints except need room service daily

2026-08-12 • via Nuitee
B
Betty • family_with_children • us
8
great some poo from carpet as we left but thats a customers problem not picking it up
Pros:

disabled room great, spread out as disabled person a bit hard

2026-08-11 • via Nuitee
L
Laura meyers • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-08-11 • via Nuitee
J
Joel Dean • couple • us
9
We would stay again. Rooms are comfortable and quiet
Pros:

All the staff were super helpful and friendly. We also enjoyed the steakhouse on premises

Cons:

The elevators smelled of cigarette smoke

2026-08-07 • via Nuitee
K
Karen • solo_traveller • us
10
2026-08-06 • via Nuitee
A
Amelia • solo_traveller • us
1
Pros:

Nothing they took 200.00 of my money and did not return it they asked for a 200.00 deposit a 100.00 on each room I rented 2 and then they told me they returned my money and didn't I'm traveling back to Texas from verdi Nevada and I'm upset.

Cons:

Everything the room smelled like piss. The staff was shitty and they stole my money

2026-08-06 • via Nuitee
K
Karen • solo_traveller • us
10
2026-07-25 • via Nuitee
T
Tom • couple • us
10
Nice rooms
Pros:

Nice room

Cons:

Pricy and a long walk to room. This is a casino so you have to walk through casino to get to rooms.

2026-07-24 • via Nuitee
C
Clinton • couple • us
9
2026-07-20 • via Nuitee
C
Cheryl • couple • us
1
okay
Cons:

the hotel just felt old and understaffed and the restaurant Mels definitely was for sure

2026-07-20 • via Nuitee
S
Steve • solo_traveller • us
4
I stayed there over 3 weeks and found that their service was much worse as time went by.
Pros:

I think Mel's is overpriced!!!

2026-07-19 • via Nuitee
W
Wendy • family_with_children • us
7
2026-07-18 • via Nuitee
S
Sarah • family_with_children • us
10
2026-07-18 • via Nuitee
T
Tamara • solo_traveller • us
7
2026-07-18 • via Nuitee