Best Western Plus Boomtown Casino Hotel

Hotels
•
Best Western Plus
7.6 (763 reviews)
2100 Garson Road , Reno , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good food options
Cons:
Hard mattresses
Cigarette smell
Booking issues

Categories

Cleanliness
6.8
Some reviews mentioned cleanliness positively, although a cigarette smell was noted.
Service
7.77
Staff were generally described as friendly and helpful.
Location
7.81
The location is convenient for various outings, though some rooms are far from the elevators.
Room Quality
7.76
Room quality is noted as nice, with some reviews highlighting cleanliness and comfort.
Amenities
8.28
Good amenities available on-site, including a casino and dining options.
Value for Money
6.75
Some guests felt that the value was less due to issues like the mattress quality.
Food and Beverage
8.29
Food quality, especially at Mel's, received positive mentions.
Overall Experience
7.36
Overall a good experience despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:34

Property Description

Convenient Location:
Situated just 8 miles from downtown Reno off Interstate 80, Boomtown Casino & Hotel offers easy access to city attractions.

Diverse Dining Options:
Indulge in a variety of dining experiences with Mel's Diner, Market Fresh Deli, Peet's Coffee, and Boomtown Steakhouse all conveniently located on-site.

Relaxation and Recreation:
Enjoy the indoor pool and 2 fitness centers for ultimate relaxation during your stay.

Book now to experience the perfect blend of comfort and entertainment at Boomtown Casino & Hotel!

Important information:

Please note, the property shares the same parking lot as Cabela's Sporting.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 5 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 763 reviews
Cleanliness: 6.8
Service: 7.77
Location: 7.81
Room Quality: 7.76
Amenities: 8.28
Value for Money: 6.75
Food and Beverage: 8.29
Overall Experience: 7.36
C
Carmen • couple • us
7
Pros:

Isolated , not around too many attractions.

Cons:

No jacuzzi, got a bit boring.

2026-04-10 • via Nuitee
L
Lopez • family_with_children • us
8
I might rebook with a different view. The pool view was lame.
Pros:

The facility was clean.

Cons:

The room had no natural light and inside the room didn’t have good lighting.

2026-04-07 • via Nuitee
C
christine • family_with_children • us
3
SMOKING should be prohibited especially if there are children. Not somewhere I'd recommend.
Pros:

clean room

Cons:

The smell of SMOKE. People were smoking in nonsmoking rooms. Woke up with breathing issues. Very smelly.

2026-04-07 • via Nuitee
B
Brooks • family_with_children • us
8
2026-04-06 • via Nuitee
J
Jason • solo_traveller • us
7
Bed sucked
2026-04-04 • via Nuitee
P
Pierre • couple • us
7
Pros:

Very affordable.

Cons:

Room's only window is to the indoor pool. The pool is really loud during the day.

2026-04-04 • via Nuitee
B
Braven • family_with_children • us
7
Okay
Pros:

I like that it was peaceful and quiet

Cons:

I didn't like the fact there was know smoking rooms I'm used to going to places that have smoking rooms

2026-04-03 • via Nuitee
A
areli • family_with_children • us
10
Pros:

Everything

2026-04-03 • via Nuitee
B
Brian • solo_traveller • us
7
Pros:

They allow pets

Cons:

Kinda smallish rooms

2026-04-02 • via Nuitee
L
Lillian • couple • us
8
2026-03-31 • via Nuitee
D
Diego • couple • us
10
2026-03-30 • via Nuitee
E
Eduardo • family_with_children • us
10
had a great stay staff was great
Pros:

room was spacious clean and quite was really convenient too the coffee shop the room had all of the stuff we needed extra pillows and towels it was nice

Cons:

their was nothing to complain about

2026-03-30 • via Nuitee
B
Brian • solo_traveller • us
7
Pros:

Staff was extremely helpful

Cons:

Kinda far from front desk to elevators with luggage

2026-03-30 • via Nuitee
E
Eduardo • couple • us
10
Pros:

the room extremely clean and spacious had everything to accommodate us good food cold drinks it was very nice

2026-03-26 • via Nuitee
S
Sabrina • family_with_children • us
4
Pros:

Room was big

Cons:

I really booked the room for the jacuzzi bathtub because I have an autoimmune disease called lupus and my body desperately needed the jets. Well the jets didn't work, but 2 and had not enough pressure. .when I mentioned it at check out, there was nothing offered . I would of loved another room. With a working jacuzzi comp. Also the coffee maker didn't work. I would love to keep this as my getaway every 2 months if I get a proper tub.

2026-03-25 • via Nuitee
C
Cathy • couple • us
10
Lovely
Pros:

The upgrades. The no smoking. The hotel was fresh and lovely we’ve been going there for years. This was the best it’s ever been

Cons:

It’s all good

2026-03-24 • via Nuitee
C
Cynthia • solo_traveller • us
7
I needed to get away and that was good. Some good and not good things with the hotel.
Pros:

Room was by the pool. I didn’t like the way no curtain to darken the room didn’t appreciate the noise from the pool the bathroom was very small. I wasn’t sure if the bathroom was finished being cleaned. One towel wasn’t hung and the trash can was sitting on the toliet when I arrived to the room
Mels diner was good food and excellent service.

Cons:

It’s above likes and dislikes of the place

2026-03-23 • via Nuitee
K
Karen • family_with_children • us
10
Pros:

Room was clean and very nice loved the location and eating close by and the price was good for what we got.

Cons:

The bathroom could be bigger. The door was right there had to shut to get out of shower and move around.

2026-03-23 • via Nuitee
T
ted • couple • us
10
It was nice
Cons:

Sorry the bed was to hard

2026-03-22 • via Nuitee
S
Satterlee • family_with_children • us
2
2026-03-21 • via Nuitee