Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Fun activities for kids
Cons:
Dirty areas
Dated facilities
High prices

Categories

Cleanliness
6.44
Multiple mentions of dirtiness and maintenance needed.
Service
8.91
Staff were praised as friendly and helpful.
Location
8.45
Location received positive feedback, though some mentioned it was far from transport.
Room Quality
6.9
Rooms described as dated, with issues noted by guests.
Amenities
7.93
Amenities noted but also mentioned as needing improvement, especially the pool.
Value for Money
7.39
Some feedback indicated that prices were high for the quality received.
Food and Beverage
7.94
Food quality was decent but expensive and could use more options.
Overall Experience
8.41
Overall many enjoyed their stay despite various issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 22:54

Property Description

Luxurious Accommodations with Stunning Views
Fairmont Resort & Spa Blue Mountains MGallery offers spacious rooms and suites with panoramic views of the valley, fairway, pool, or gardens. Each room features modern amenities for a comfortable stay.

Abundance of Leisure Activities
Guests can enjoy a variety of free leisure activities at the resort, including 2 swimming pools, a fitness centre, a day spa, and a tennis court. Explore the extensive grounds and gardens, relax in the hot tub, or let the kids have fun in the children’s games rooms.

Diverse Dining Options and Relaxation
Indulge in culinary delights at the resort's 5 dining venues, catering to every mood and taste. From high tea at Sublime Lounge to modern cuisine at Misty's Restaurant, there's something for everyone. Unwind at Ubika Day Spa with its 16 treatment rooms and Vichy shower for ultimate relaxation.

Book your stay at Fairmont Resort & Spa Blue Mountains MGallery for a luxurious and unforgettable experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that pet rooms are subject to availability. Please inform the hotel in advance if you wish to bring pets, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

7.8
Based on 4210 reviews
Cleanliness: 6.44
Service: 8.91
Location: 8.45
Room Quality: 6.9
Amenities: 7.93
Value for Money: 7.39
Food and Beverage: 7.94
Overall Experience: 8.41
M
Mark • solo_traveller • au
10
2026-08-29 • via Nuitee
C
Claudio • couple • gb
5
Very old style needs updating
Pros:

Staff were friendly

Cons:

Had its time need refurbished

2026-08-29 • via Nuitee
G
Gordon • solo_traveller • au
8
Pros:

The spacious room

Cons:

The films are not available thursday. Italian restaurant and whisky nar not available thursday

2026-08-28 • via Nuitee
L
Linda • couple • au
8
Pros:

Location

Cons:

No lounging chairs in the room to watch tv. And there was only 1 desk chair for a room with 2 beds. We asked another and it was provided but it seems that the room should accommodate the numbers inhabiting it

2026-08-27 • via Nuitee
R
Rebecca • couple • au
2
2026-08-27 • via Nuitee
G
Georgia • couple • au
7
2026-08-27 • via Nuitee
N
Nicole • extended_group • au
4
Overpriced and rude
Pros:

NOT MUCH, the physical hotel was nice and great views but overpriced for the level of service. Great location, lovely walks but not much else.

Cons:

Staff are terrible, there were far too few of them, and they were not the least bit helpful. Overpriced for what it is. My room wasn't cleaned properly from room service, the same was true for other people. They knew they had 2 big groups booked for the weekend but had so few staff.

2026-08-27 • via Nuitee
L
Leanne • family_with_children • au
9
2026-08-26 • via Nuitee
A
Aleksandr • family_with_children • au
9
2026-08-26 • via Nuitee
I
ibrahim • family_with_children • au
4
2026-08-26 • via Nuitee
E
Elizabeta • couple • au
10
“An amazing stay at a beautiful hotel with excellent service, friendly staff, and a wonderful pool and spa.”
Pros:

really loved this property! The hotel was beautiful, clean, and very well maintained. The pool and spa area were especially nice and made the stay even more enjoyable. The staff were very friendly, welcoming, and helpful.

I also really appreciated the service with the luggage. They took our bags when we arrived and also helped us with them when we were leaving, which was a very nice and convenient touch.

Overall, I had a wonderful experience and really enjoyed my stay. I would definitely recommend this hotel!

2026-08-26 • via Nuitee
P
Peach • couple • au
10
2026-08-26 • via Nuitee
D
David • couple • au
9
Some time away from Sydney in the fresh mountain air
Pros:

Plenty of good facilities

Cons:

Pool area needs painting and some TLC

2026-08-25 • via Nuitee
D
daniel • solo_traveller • au
9
2026-08-25 • via Nuitee
N
noemie • family_with_children • fr
10
Excellent
2026-08-24 • via Nuitee
J
Joanne • solo_traveller • au
3
Pros:

The location and the pool area were really nice. We loved spending time in the indoor pool. The property and location is always so beautiful. Concierge was very helpful !

Cons:

The room we paid for was advertised as a family suite with a lounge to sit on and a small coffee table,, however when we checked into our room, there was only an armchair and no table. When I booked, I booked for 2 adults and 3 children. I would not call the room a family suite. There was no where for my children to sit. We had promised them room service and could not get room service because there would have been no place to eat other than the small office desk and the outdoor seating which is not ideal on a winters night. The outdoor set was also dirty so we did not use that.
When I brought this up with reception, they stated I should have requested a lounge or "additional seating". Why would I need to request this if this is what is advertised. For the price of the room, I expected more value for money, considering I spent almost $900 on a room for 1 night. The rooms were so outdated and have not been upgraded in many years. We visited 9 years ago (and a few times in between), the rooms remain the same but the price has increased by a large amount. The room and amenities are rundown and outdated including the maze garden, the mirror maze and childrens play space. The website advertised that all children receive a plush duck at check in, however I didnt receive it. I had to ask for it after my children saw other children with the plush toy.
While we love the Fairmont and have stayed there many times before, this was our last time as it os no longer value for money or a prestige resort to stay at, despite the price tag.

2026-08-24 • via Nuitee
D
David • couple • au
5
Slept well
Pros:

Staff

Cons:

Not clean

2026-08-24 • via Nuitee
G
Galia • solo_traveller • au
9
Fabulous blue mountains getsway
Pros:

Lovely public spaces,
Large comfortable rooms
Very friendly staff

Cons:

Bar area closed early

2026-08-24 • via Nuitee
M
Miss charlotte • family_with_children • au
8
2026-08-24 • via Nuitee
J
Judilyn • family_with_children • au
6
2026-08-24 • via Nuitee