Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Fun activities for kids
Cons:
Dirty areas
Dated facilities
High prices

Categories

Cleanliness
6.44
Multiple mentions of dirtiness and maintenance needed.
Service
8.91
Staff were praised as friendly and helpful.
Location
8.45
Location received positive feedback, though some mentioned it was far from transport.
Room Quality
6.9
Rooms described as dated, with issues noted by guests.
Amenities
7.93
Amenities noted but also mentioned as needing improvement, especially the pool.
Value for Money
7.39
Some feedback indicated that prices were high for the quality received.
Food and Beverage
7.94
Food quality was decent but expensive and could use more options.
Overall Experience
8.41
Overall many enjoyed their stay despite various issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 22:54

Property Description

Luxurious Accommodations with Stunning Views
Fairmont Resort & Spa Blue Mountains MGallery offers spacious rooms and suites with panoramic views of the valley, fairway, pool, or gardens. Each room features modern amenities for a comfortable stay.

Abundance of Leisure Activities
Guests can enjoy a variety of free leisure activities at the resort, including 2 swimming pools, a fitness centre, a day spa, and a tennis court. Explore the extensive grounds and gardens, relax in the hot tub, or let the kids have fun in the children’s games rooms.

Diverse Dining Options and Relaxation
Indulge in culinary delights at the resort's 5 dining venues, catering to every mood and taste. From high tea at Sublime Lounge to modern cuisine at Misty's Restaurant, there's something for everyone. Unwind at Ubika Day Spa with its 16 treatment rooms and Vichy shower for ultimate relaxation.

Book your stay at Fairmont Resort & Spa Blue Mountains MGallery for a luxurious and unforgettable experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that pet rooms are subject to availability. Please inform the hotel in advance if you wish to bring pets, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 3642 reviews
Cleanliness: 6.44
Service: 8.91
Location: 8.45
Room Quality: 6.9
Amenities: 7.93
Value for Money: 7.39
Food and Beverage: 7.94
Overall Experience: 8.41
D
Daniel • family_with_children • au
9
2026-02-14 • via Nuitee
D
Daniel • family_with_children • au
4
Disappointed 😞
Pros:

We visit regular and in this occasion to celebrate our wedding anniversary, we like the location and we usually enjoy the amenities.

Cons:

Room had a large wine stain on the floor, bar closed at 8pm on a Wednesday night and 9pm on Thursday, the whiskey bar also closed early, dinner in the Embers restaurant was woeful and expensive for what was served up. My chicken maryland was pre cooked and not reheated properly, when I pointed this out to the waitress she informed me she would let the Chef know! No offer of compensation of any kind.

2026-02-13 • via Nuitee
M
Martijn • family_with_children • au
9
2026-02-13 • via Nuitee
K
Kylie • family_with_children • au
4
Too expensive for what it is.
Pros:

Activities for kids were great

Cons:

Beds uncomfortable, especially the fold outs. Food was expensive and average. Pool and spa run down.

2026-02-12 • via Nuitee
W
Wouter • couple • au
5
The resort has great potential, but it falls short of its promises.
Pros:

I enjoyed the property’s location. The room was clean and the bed was comfortable. The breakfast was delicious and the views were great.

Cons:

The heated pool was freezing, the sauna only reached 60 degrees, and the jacuzzi (spa) was cold. There was an unpleasant, pungent smell throughout the hotel. The food at the restaurants was mediocre, except for the waffle chips and breakfast. The hotel staff was unresponsive when I called them.

2026-02-11 • via Nuitee
J
Jacqueline • extended_group • gb
10
Fantastic
Pros:

Excellent for the kids

Cons:

Not applicable

2026-02-11 • via Nuitee
C
Carole • couple • au
4
Disappointing to see such a lovely property so run down. The staff should be commended for their commitment to customer
Pros:

Location & staff so helpful.

Cons:

Run down, needs painting, pool looked dirty & maintenance overall of property obviously not happened. Holes in room curtains, paint peeling on all surfaces outside. One gate to pool had hoses running across it which dangerous. Signage to facilitates inadequate. Food almost inedible from room service, ambience in Embers restaurant lacking.

2026-02-11 • via Nuitee
A
Alyssa • couple • au
10
2026-02-10 • via Nuitee
M
Margaret • couple • au
6
Was very disappointed. If you have young children it may be different,
Pros:

Their cafe area was lovely, The staff were lovely. Always got a great coffee here,
The steak restaurant downstairs was superb. The food and staff were exceptional.

Cons:

Our room. The outdoor courtyard was dirty and uninviting. We had no idea it was a pet friendly hotel and were confronted with dogs walking around inside and barking when left unattended in rooms. I have two dogs myself but found this not very appealing.
Our room was very dated. Room cleaning on day 2 was non-existent. Clearly catering for families of young children ad not enough attention given to anyone else.l

2026-02-09 • via Nuitee
M
Maryam • solo_traveller • ae
8
2026-02-09 • via Nuitee
M
Morgan • family_with_children • au
8
2026-02-08 • via Nuitee
S
Swapnil • family_with_children • au
8
2026-02-08 • via Nuitee
T
Travis • family_with_children • au
8
2026-02-08 • via Nuitee
S
sherelydf • Family
10
Luxury family friendly resort with the best GM
Pros:

Stayed here over a busy school holiday weekend. Pouring rain outside but many things to do inside in a full house hotel. Free cinema, arcades, indoor pool, ice skating rink and games room with billiards.
Stayed here before but totally different now under new Management. More lively, all restaurants opened, staff seems happy working here and love the atmosphere.
What more if its sunny outside, can enjoh more with their outdoor activities. Next time.

2026-02-02 • via Tripadvisor
M
Manfred • couple • at
7
2026-01-31 • via Nuitee
E
Emma • family_with_children • au
5
2026-01-31 • via Nuitee
D
Debbie • couple • au
8
Overall, great place and friendly staff. Would recommend to others!
Pros:

Location was outstanding!

Cons:

Maintenance in room was lacking - blocked drains, faulty air conditioner

2026-01-31 • via Nuitee
A
Anthony • family_with_children • au
10
2026-01-30 • via Nuitee
G
Grady • solo_traveller • au
3
As a return customer the stay was very disappointing.
Pros:

Location

Cons:

Check in was late because the room was not ready. Floor had litter on it, no garbage bin liner, toilet was leaking, only 1 coffee mug and wine glass, indoor pool was cold, spa was cold and most users were under the regulated age of 14yrs, no hydration in the gym, one barmen thought he was John Cleese from Fawlty Towers.

2026-01-30 • via Nuitee
R
Ruth • family_with_children • au
10
2026-01-30 • via Nuitee