Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Fun activities for kids
Cons:
Dirty areas
Dated facilities
High prices

Categories

Cleanliness
6.44
Multiple mentions of dirtiness and maintenance needed.
Service
8.91
Staff were praised as friendly and helpful.
Location
8.45
Location received positive feedback, though some mentioned it was far from transport.
Room Quality
6.9
Rooms described as dated, with issues noted by guests.
Amenities
7.93
Amenities noted but also mentioned as needing improvement, especially the pool.
Value for Money
7.39
Some feedback indicated that prices were high for the quality received.
Food and Beverage
7.94
Food quality was decent but expensive and could use more options.
Overall Experience
8.41
Overall many enjoyed their stay despite various issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 22:54

Property Description

Luxurious Accommodations with Stunning Views
Fairmont Resort & Spa Blue Mountains MGallery offers spacious rooms and suites with panoramic views of the valley, fairway, pool, or gardens. Each room features modern amenities for a comfortable stay.

Abundance of Leisure Activities
Guests can enjoy a variety of free leisure activities at the resort, including 2 swimming pools, a fitness centre, a day spa, and a tennis court. Explore the extensive grounds and gardens, relax in the hot tub, or let the kids have fun in the children’s games rooms.

Diverse Dining Options and Relaxation
Indulge in culinary delights at the resort's 5 dining venues, catering to every mood and taste. From high tea at Sublime Lounge to modern cuisine at Misty's Restaurant, there's something for everyone. Unwind at Ubika Day Spa with its 16 treatment rooms and Vichy shower for ultimate relaxation.

Book your stay at Fairmont Resort & Spa Blue Mountains MGallery for a luxurious and unforgettable experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that pet rooms are subject to availability. Please inform the hotel in advance if you wish to bring pets, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 4060 reviews
Cleanliness: 6.44
Service: 8.91
Location: 8.45
Room Quality: 6.9
Amenities: 7.93
Value for Money: 7.39
Food and Beverage: 7.94
Overall Experience: 8.41
D
Dean • family_with_children • au
9
Loved our stay and will be back for more. Thank you.
Pros:

Beautiful resort with many great facilities for kids. Character filled and very welcoming. Love the fireplaces in the main foyer. Breakfast buffet was a favourite. The grounds are beautiful. Loved our stay!

Cons:

I say this as constructive criticism as we really did enjoy our stay. I had issues with my bathroom sink which kept blocking up for no reason, this meant I couldn’t wash things properly and made it feel unclean. They had to unblock it twice during my three night stay. The pipes made a lot of noise those first two nights also so maybe there was a bigger plumbing issue.

I noticed small pieces of rubbish around the place that weren’t cleaned up by house cleaning - rubbish behind the couch in the room from previous customers, and also in the carpet in the kids play areas I noticed over a few days which meant they must not have vacuumed for a few days.

2026-06-27 • via Nuitee
A
Ashleigh • family_with_children • au
10
Excellent! We loved our stay at the Fairmont and will definitely be back
Pros:

Staff went above and beyond to make our stay amazing!

2026-06-27 • via Nuitee
R
Ramone • couple • au
8
Overall everything was good except a couple of activities for kids and toddlers on a weekday in bad weather.
Pros:

Beautifully presented, helpful kind staff, lots of. dining to choose from

Cons:

Not enough activities for children on a weekday . Most of the facilities or activities are mainly on a weekend stay. Water pressure in showers was not good.

2026-06-27 • via Nuitee
B
Ben • couple • au
6
I’ve been coming to the Fairmont for the last 25 years and whilst it’s of a reasonable standard, the property, including
Pros:

The staff were cheerful and helpful and made us feel very welcome. The meal we had in Embers was also very tasty and well presented.

Cons:

It’s overpriced for what it is, kind of trapped in the early 2000’s and hasn’t improved very much since then.

2026-06-27 • via Nuitee
J
Jessica • family_with_children • au
8
Cosy beautiful surroundings with warm staff
Pros:

Fantastic location with beautiful surroundings it was clean and comfy. Staff were very accommodating.

Cons:

They have so many extras for the families and children and they were all closed during the week this was super disappointing as there were so many children there whilst we were there.

2026-06-27 • via Nuitee
T
Tayla • solo_traveller • au
10
Great experience
Pros:

Staff were very friendly and helpful, the room was clean and comfortable and located in a beautiful area in the blue mountains close to multiple hikes and lookouts.

2026-06-27 • via Nuitee
K
Katarzyna • solo_traveller • au
5
2026-06-26 • via Nuitee
S
Sandra • couple • au
7
Provides a good experience and is central for activities but is dated
Pros:

The staff are really good, great customer service and very friendly. Reception was particularly helpful.

Cons:

The property is looking worn and tired, especially in the public areas. Requires an investment in serious maintenance or a major overhaul

2026-06-26 • via Nuitee
S
Shanu • family_with_children • au
8
2026-06-26 • via Nuitee
Y
Yana Filipp • solo_traveller • au
7
2026-06-26 • via Nuitee
M
Mehwish • family_with_children • au
8
Will definitely come back for location and family escape
Pros:

Mountains, facilities, escape away from city noise everything.

Cons:

Ice skating. So there is no supervisor for ice skating support. My kid can do herself but still there are new kids and my younger one wanted some support but unfortunately it’s all at your own risk. With such a big facility, I would highly appreciate and expect to have official attendants ready to help on ice in case of accidents juts like we have pool safety guards. It was a big drawback.

2026-06-26 • via Nuitee
E
Eun Shim • couple • au
8
A relaxing stay with great facilities for couples, families, and friends.
Pros:

The resort had great facilities, including a pool, golf course, restaurants, and a bar. It was easy to relax without leaving the resort. Although the building is older, it was clean, warm in winter, and very comfortable.

Cons:

I could hear the water pipes when the room next door used water, which was a little distracting. It would also be nice if the facilities stayed open later than 8 PM.

2026-06-26 • via Nuitee
L
Louise • extended_group • au
6
2026-06-26 • via Nuitee
M
Michala • couple • au
8
2026-06-25 • via Nuitee
D
Daniela Alejandra • family_with_children • au
10
2026-06-25 • via Nuitee
S
SIKANDAR • family_with_children • pk
7
Not so value for money
Pros:

Old architecture centrally located, peaceful and scenic attached with golf course

Cons:

Not very well maintained, requires renovation and upkeep, current state is kind of run down and very crowded

2026-06-24 • via Nuitee
X
Xinyi • solo_traveller • au
7
2026-06-24 • via Nuitee
J
Jenny • family_with_children • au
8
2026-06-23 • via Nuitee
T
Troy • family_with_children • au
8
Pros:

Lots of activities to keep the kids entertained

Cons:

Lots to do.

2026-06-22 • via Nuitee
V
Violet • extended_group • au
5
Beautiful surrounds. May need more work on the rooms.
Pros:

Main areas were well maintained

Cons:

There was no entertainment for adults. More spaces for children. The rooms on level 1 had poor ventilation. Would recommend only courtyard and rooms with balcony. There was a carpet smell I. The corridors on level 1. Cushions on couches in rooms were old n’ dirty. There is shower over tub in rooms. Water not draining properly. Had water up to my ankles when showering.

2026-06-22 • via Nuitee