The Peninsula Manila

Hotels
•
The Peninsula Hotels
9 (1195 reviews)
Corner of Ayala and Makati Avenues, 1226 , Manila , ph

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Well-decorated rooms
Awesome amenities like gym and sauna
Cons:
Food quality issues
Service problems reported in dining
Concerns about cleanliness in food areas
Inflated prices for room service

Categories

Cleanliness
8.46
Some issues reported with cleanliness in restaurant services and breakfast quality.
Service
9.43
Generally positive sentiment, with some helpful staff experiences mentioned.
Location
9.97
Multiple mentions of a fantastic location near shopping and dining.
Room Quality
9.42
Rooms were described as very nice and well-decorated.
Amenities
8.95
Gym and sauna received praise, though some amenities were noted to be lacking.
Value for Money
8.41
Some concerns about pricing for food and services in relation to quality.
Food and Beverage
7.96
Substantial complaints about food quality and variety, especially breakfast.
Overall Experience
9.43
Overall, guests expressed a strong positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:01

Property Description

Luxurious Accommodations
The Peninsula Manila, located in the heart of Makati, offers elegantly designed rooms with modern amenities and stunning city views. Each room is equipped with everything you need for a comfortable stay, from air conditioning to a flat-screen TV and a safety deposit box. Some rooms even feature a separate living and dining area for added space and luxury.

Gourmet Dining Options
Indulge in a culinary journey at The Peninsula Manila with its array of dining choices. From international buffets at Escolta to Asian cuisine at Spices, and fine dining at Old Manila, there is something to satisfy every palate. Don't miss out on the delightful afternoon tea at The Lobby or signature cocktails at Salon de Ning and The Bar.

Relaxation and Recreation
Unwind and rejuvenate at The Peninsula Spa, offering a range of treatments inspired by various cultural practices. Stay active at the gym, unwind in the sauna, or lounge by the outdoor swimming pool. With additional facilities like a kid's club, gift shop, and attentive concierge services, your stay at The Peninsula Manila will be nothing short of extraordinary.

Book your urban oasis at The Peninsula Manila now and experience luxury at its finest.

Important information:

Please note that prepayment before arrival is required. The property will contact you with instructions after booking. Reservation may be canceled if the prepayment has not been made within the indicated days after booking.

Individuals of all ages may check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1195 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 9.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 9.43
G
Gidget • solo_traveller • ph
10
2026-02-13 • via Nuitee
C
Canio • extended_group • it
8
2026-02-12 • via Nuitee
D
Dr.Peter • family_with_children • de
9
2026-02-12 • via Nuitee
A
Anya • solo_traveller • us
10
A True Classic--A Must in Manila
Pros:

Staff was impeccable, especially concierge and valets. The Peninsula is just an elegant, amazing place no matter how you cut it. Well worth any extra currency spent.

Cons:

Nothing. Would stay again in a heartbeat. Tremendous service in everyway.

2026-02-11 • via Nuitee
M
Miriam • couple • gb
10
Fantastic hotel in a great location
Pros:

Absolutely loved staying at the Manila Peninsula it was the best. The lobby was unreal. So beautiful. The breakfast was fantastic!

Cons:

Nothing. It was perfect.

2026-02-11 • via Nuitee
R
Rina • family_with_children • jp
10
2026-02-11 • via Nuitee
R
Raisa • couple • de
6
There are better hotels in the area
Pros:

Hotel looks good, breakfast was great

Cons:

We experienced issues with our room not being available upon check-in, despite arriving at around 4:00 p.m., well past standard check-in time. We were tired and it was raining, which made the situation more frustrating. Rather than being proactive or empathetic, the staff member handling our check-in showed little concern and simply asked whether we would be willing to accept a smaller room, as the room category we had booked was apparently unavailable. Offering a downgrade to an already inconvenienced guest at a purported five-star hotel is frankly unacceptable.

There was no meaningful attempt to compensate for the inconvenience, no initiative to ease the situation, and only a perfunctory apology. The overall attitude made it feel as though we were the inconvenience, rather than guests dealing with a service failure. The check-in process dragged on for nearly 20 minutes, during which we tried to find a table at one of the hotel’s restaurants while waiting for the room to be prepared. All venues were full, and no assistance or suggestions were offered by the front desk. We eventually had to leave the hotel in the rain to find somewhere to eat.

Only after I personally emailed the front desk manager was a late check-out offered, which we appreciated and accepted. However, this resolution came solely because I escalated the issue; it was not proactively addressed by the check-in staff.

Aside from the check-in experience, while the lobby is undeniably iconic, during peak periods it becomes extremely crowded, with little sense of calm or discretion. It felt more like a busy marketplace than a luxury hotel lobby.

The in-room toiletries were also very minimal compared to other hotels in the same category, and the location is not particularly convenient if your priority is proximity to major shopping areas.

2026-01-31 • via Nuitee
A
Alison • family_with_children • gb
9
2026-01-31 • via Nuitee
R
Raymund Dominic • family_with_children • au
10
Excellent service. Nice toiletries. Laundry bag was nice.
2026-01-30 • via Nuitee
A
aliaa • extended_group • kw
8
Cons:

The piano was soo loud wich made the reception area noisy

2026-01-30 • via Nuitee
K
Kinza • extended_group • fr
9
2026-01-29 • via Nuitee
S
spondoolix • family_with_children • gb
9
High standards maintained
Pros:

Wonderfully friendly staff who go out of their way to make your stay comfortable and convenient.

Cons:

All things were good.

2026-01-29 • via Nuitee
J
Julie Ann • couple • au
10
Probably the best hotel in Manila in my opinion in terms of service, attention to detail and overall experience. The pla
Pros:

Lobby is super grand with live musicians playing.
Staff servicing the rooms, they go above and beyond!
The best buffet in town
Great restaurants on site (like Spices)
All the staff are amazingly well trained and polished!
The toiletries are impeccable and the best quality I have ever seen!
Bed is prepared for you before you sleep, where they change your sheets and prep everything including mats and slippers next to the bed. Absolute luxury

Cons:

The rooms showing age, carpets are old.
Not enough toilet paper during the 3 day stay

2026-01-28 • via Nuitee
M
Manuel • solo_traveller • ph
10
Pros:

I like the hotel its my top favorite and the service excellent👍Most of all the steam sauna area it like you are in greece the tiles are majestic ...love the Pen😍 well done team keep it up

Cons:

Food are so generous i even booked my brother from US he was so amazed and he love pinoy foods fantastic guys .love the lobby music so entertaining ..Pen You rock !

2026-01-28 • via Nuitee
T
Tezza • solo_traveller • us
10
2026-01-28 • via Nuitee
K
Kelly • couple • us
10
Classic hotel with a great lobby vibe
Pros:

The Peninsula is a classic, and good value in Manila. Afternoon tea and music is a staple for decades and creates a great vibe. The breakfast buffet is amazing. It's not the newest and shiniest hotel in the area but the atmosphere and facilities are great. Try the bar for a late night cocktail. We enjoyed the pool as well.

Cons:

pool service could have been a little more attentive.

2026-01-27 • via Nuitee
L
LAMBERTO • extended_group • us
10
Pros:

great atmosphere, convenient, great breakfast buffet, friendly staff

2026-01-27 • via Nuitee
C
Christian • solo_traveller • de
9
2026-01-26 • via Nuitee
L
luca • solo_traveller • it
7
2026-01-25 • via Nuitee
S
spondoolix • family_with_children • gb
10
A pleasurable stay.
Pros:

Excellent food selection and quality

Cons:

While the Escolta Restaurant was closed, the breakfast buffet was served in the lobby lounge. Understandably, this did not go as efficiently as usual!

2026-01-24 • via Nuitee