London Marriott Hotel Maida Vale

Hotels
Marriott Hotels & Resorts
8.6 (156 reviews)
Plaza Parade, Maida Vale, London, England, NW6 5RP , London , GB

Facilities

Fitness facilities
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Annual carbon offsets
Long-term parking (surcharge)
See all facilities

Review Highlights

Pros:
Great service
Comfortable rooms
Good value
Cons:
Hygiene issues
Location may be inconvenient for some

Categories

Cleanliness
7.29
The hotel staff and managers have a very reckless attitude towards the hygienic standard of the guest room and the bathroom.
Service
9.26
The manager was incredibly kind and friendly, going above and beyond to help guests.
Location
8.3
The hotel is close to Kilburn Park station, making it convenient for transportation, although some found it a bit far from central attractions.
Room Quality
8.75
The rooms are comfortable, clean, and well-maintained.
Amenities
8.78
Rooms have plenty of amenities, sockets, and mirrors, with a good breakfast included.
Value for Money
9.24
The hotel is a very good value, especially considering its amenities and overall experience.
Food and Beverage
8.29
Breakfast was plentiful and of amazing quality, with nice food options available.
Overall Experience
8.86
Overall, a wonderful stay with great service, comfortable rooms, and many positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:23

Property Description

Discover an exquisite blend of luxury and comfort at the London Marriott Hotel Maida Vale, perfectly situated in the heart of Camden.

Recreational Amenities
Indulge in our top-notch recreational facilities, including a relaxing sauna and a state-of-the-art fitness center, ensuring you unwind and recharge during your stay.

Dining Excellence
Savor delightful culinary experiences at our renowned restaurant, Carluccio's, or enjoy the convenience of 24-hour room service to indulge in delicious meals, all within the comfort of your room.

Modern Conveniences
Stay connected with complimentary wireless internet and enjoy our comprehensive business center. With 4 stylish meeting rooms and convenient express check-in and check-out options, we cater to both leisure and business travelers alike.

Embrace the allure of London and book your stay at the London Marriott Hotel Maida Vale today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

See all policies

Location

Guest Reviews

8.6
Based on 156 reviews
Cleanliness: 7.29
Service: 9.26
Location: 8.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 9.24
Food and Beverage: 8.29
Overall Experience: 8.86
D
Dr Dave - prof couple ca
9
2026-05-15 via Nuitee
P
Pedro Amaro family_with_children pt
8
2026-05-14 via Nuitee
N
Nikostz solo_traveller gb
6
Not satisfied for what you pay
Cons:

We stayed at the Marriott Maida Vale for one night and unfortunately left quite disappointed with the overall experience, especially considering the Marriott name and the price point, which led us to expect a more luxurious standard.

The room itself did not feel properly maintained. The bedroom floor had visible stains and felt dirty enough that we were uncomfortable walking barefoot, yet no slippers were provided. The pillows were also extremely lumpy, making it difficult to get comfortable or sleep well.

The bathroom had several issues too. The shower leaked badly from the side, leaving the floor soaked after use. Water pressure was poor, and the temperature fluctuated constantly between very hot and cold. While there were L’Occitane toiletries provided, the body lotion bottle had clearly already been used and was nearly empty, which felt unhygienic and careless. Surprisingly, there was also no toilet brush in the bathroom.

We also had issues connecting to the WiFi, as the login details did not match the booker’s name, meaning we were unable to access it during our stay.

The service overall felt lacking. On arrival, the receptionist was not particularly helpful when we asked about massage availability at the spa. I eventually had to insist that she calls the spa directly, only to find out there was no way availability could be provided over the phone and that we had to walk there ourselves anyway, so we were effectively not really taken care of. During check out we wanted to address our complaints in person, but the lobby was full of people checking in, while only one member of staff was behind the desk.

In addition, Carluccio’s diner was fairly underwhelming and did not meet expectations. Definitely not value for money and I wouldn't recommend it.

Overall, the experience felt far below what we associate with Marriott.

2026-05-14 via Nuitee
K
Karin family_with_children se
6
Ok hotell med bra läge.
Pros:

Bra läge i norra London.
Vatten flaskor på rummet.
Sköna sängar och fräscht badrum.

Cons:

De reserverar pengar för boendet vilket inte är släppt nu 2 v efter…
Inte städat så bra. Hyllorna var dammiga. Vi hittade en tidigare gästs strumpor bakom sängen.
Poolen ligger i huset bredvid och är ganska fin men omklädningsrummen är rent utsagt äckliga.

2026-05-14 via Nuitee
A
Arzu extended_group fr
8
2026-05-13 via Nuitee
B
Ben couple gb
10
2026-05-12 via Nuitee
N
Nassor solo_traveller gb
8
Pros:

Everything

2026-05-12 via Nuitee
E
Eshaan extended_group in
10
2026-05-12 via Nuitee
R
Rumana extended_group gb
7
Good
Pros:

Big fridge and complimentary water cans

Cons:

Spa was offsite

2026-05-11 via Nuitee
J
Juliette couple gb
8
2026-05-11 via Nuitee
דורון Doron מרכוס Marcus solo_traveller il
9
2026-05-10 via Nuitee
G
Gonzalez family_with_children es
10
2026-05-10 via Nuitee
T
Tami extended_group us
10
Pros:

Lovely hotel, clean, great staff.

2026-05-10 via Nuitee
P
Patricia couple us
10
Clean, fresh beautiful and comfy!
Pros:

It was beautiful. Rooms and beds were so incredibly comfortable and after a day walking all over town it was great!

Cons:

Nothing

2026-05-10 via Nuitee
M
Maria Rosa solo_traveller es
9
Cubrió mis expectativas muy buen Hotel
Pros:

Limpieza, servicio, instalaciones, desayuno.

Cons:

Me cobraron 50 euros por día de fianza que no venía especificado en mi reserva y que aún no me han devuelto. Tampoco viene reflejado en la factura que me dieron.

2026-05-10 via Nuitee
P
Piotr extended_group pl
7
2026-05-09 via Nuitee
C
Chloe solo_traveller gb
10
Fab stay! We had a brownie left in the room for my daughter’s birthday which was a lovely touch! It was our second stay
Pros:

Great location, friendly staff, clean and comfortable beds. Really lovely breakfast!

Cons:

Shower needed a little tlc if I was to be picky but otherwise a great stay!

2026-05-08 via Nuitee
M
Magda solo_traveller pl
10
2026-05-08 via Nuitee
B
Bernard solo_traveller za
10
2026-05-08 via Nuitee
C
chiara family_with_children it
9
2026-05-08 via Nuitee