Santiago Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.8 (1173 reviews)
Av. Kennedy, 5741 , Santiago , cl

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Old furniture
High prices

Categories

Cleanliness
8.09
Some reviews noted issues like odors in the rooms and lack of thorough cleaning.
Service
9.56
Multiple reviews highlighted friendly and attentive service from the staff.
Location
9.6
The location was consistently praised as excellent for shopping and accessibility.
Room Quality
8.05
Some reviews mentioned old furnishings and a need for refurbishment.
Amenities
8.58
Amenities were described as generally good but with some areas needing improvement.
Value for Money
7.54
Reviews pointed out that some guests felt the hotel was overpriced for the offerings.
Food and Beverage
9.59
Breakfast was highlighted as varied and fresh, with excellent feedback.
Overall Experience
9.36
Overall experience was favorable, with a mix of positive and negative aspects discussed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:43

Property Description

Luxurious Accommodation
Indulge in 5-star rooms at Santiago Marriott Chile, boasting LCD TVs and scenic mountain views. Each room is elegantly furnished with modern amenities like cable TV, dual phones, and a minibar with a coffee machine.

Gourmet Dining Experience
Savor the best of Chilean cuisine and wines at the hotel's three restaurants. Whether you prefer formal dining at the Latin Grill, casual bites at Aku Lounge & Bar, or a hearty breakfast at Cafe Med, culinary delights await.

Relaxation and Recreation
Unwind by the outdoor pool or explore the nearby Parque Arauco Mall and Los Leones Golf Club. Located in the bustling Las Condes business district, Santiago Marriott offers both convenience and leisure for a memorable stay.

Book your stay now at Santiago Marriott Chile for a truly unforgettable experience!

Important information:

When traveling with pets, please note that an extra charge of USD 30 per pet, per stay applies. Please note that only 2 pets with a maximum weight of 10 kg are allowed per room.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14 per 24 hours.

Location

Guest Reviews

8.8
Based on 1173 reviews
Cleanliness: 8.09
Service: 9.56
Location: 9.6
Room Quality: 8.05
Amenities: 8.58
Value for Money: 7.54
Food and Beverage: 9.59
Overall Experience: 9.36
P
patricia family_with_children ar
10
Una ubicación segura y un servicio excelente
Pros:

La ubicación excelente!!! Al lado de el mejor mall. El servicio al cuarto, comida impecable y la gente muy atenta y servicial. Felicitaciones!!!!

2026-04-09 via Nuitee
V
Vazquez couple ar
9
Pros:

Muy bueno

2026-04-09 via Nuitee
M
Monica couple ar
8
2026-04-06 via Nuitee
I
ILIANA couple pe
8
Pros:

Ubicación, instalaciones cómodas.
Habitación amplia y las camas y almohadas muy cómodas

Cons:

La piscina podría ser más atractiva, falta atención.

2026-04-06 via Nuitee
N
Nadiuska couple uy
10
Pros:

Ubicación e instalaciones. Amabilidad del personal

Cons:

Sin comentarios

2026-04-06 via Nuitee
K
Kadri couple de
8
2026-04-05 via Nuitee
I
Ivana family_with_children ar
10
2026-04-05 via Nuitee
C
Carlos couple ar
7
Visita a Santiago
Pros:

La ubicación …. Muy buena

Cons:

Está viejo , le falta vida , el Bar es muy feo … casi sin opciones gastronómicas , el mobiliario está deteriorado.

2026-04-05 via Nuitee
P
Patricia solo_traveller co
9
2026-04-05 via Nuitee
C
Claudio family_with_children cl
10
Pros:

Piscina y desayuno

2026-04-05 via Nuitee
C
Camila couple ar
4
Muy viejo el hotel y precio/calidad caro
Pros:

La propiedad es muy antigua y mal mantenida

Cons:

No me salio agua caliente en la estadia

2026-04-03 via Nuitee
N
Nicolas family_with_children cl
8
2026-04-02 via Nuitee
N
Natalie family_with_children ch
5
Pros:

L'emplacement.
Le lit très confortable.

Cons:

Il fait très vieux, sur tout dans la salle de bain. dans la chambre on entendait tous les bruits extérieurs car sous la porte il y avait un écart d'au moins 4cm entre le sol et la porte. Le parking est cher. Et le petit déjeuner aussi est cher pour ce qui est.

2026-04-01 via Nuitee
A
A Carter couple us
8
Good hotel location and easy to get to.
Pros:

Very helpful staff. Nice lobby and garden. Good view from the room. Convenient to shopping and dining at the mall.

Cons:

The furniture was showing its age. The bathroom sink was cracked but did not leak. Breakfast buffet was not ready at the opening time, so waited 30 minutes for the 2nd morning. The food was good once it was full open.

2026-04-01 via Nuitee
J
Jon couple us
9
2026-03-31 via Nuitee
C
Claudio family_with_children cl
5
Pros:

Ubicacion

Cons:

Instalaciones antiguas, poca mantención. Mal olor en dormitorios.

2026-03-31 via Nuitee
C
carlos couple cl
9
Pros:

Ubicación

Cons:

Sin frigobar

2026-03-31 via Nuitee
M
Magdalena family_with_children cl
10
Pros:

El trato fue super amable y relación precio calidad es excelente

2026-03-20 via Nuitee
M
Maria Victoria couple cl
10
Recibimos un update de cortesía y el mejor desayuno que hemos probado
Pros:

Excelente Hotel. Muy bien ubicado. Nivel superior, desayuno maravilloso. Piscina pequeña. Gym abierto 24/7. Lo recomiendo totalmente!

2026-03-20 via Nuitee
P
Patricio couple cl
10
Volveria sin dudar para slguna ocacion especial en un futuro
Pros:

Me gusto la amabilidad de su personal , la limpieza de sus instalaciones , un Jacussi al aire libre bueno , un excelente desayuno y gimnasio muy bien equipado

Cons:

La piscina no temperada solamente

2026-03-19 via Nuitee