Santiago Marriott Hotel

Hotels
•
Marriott Hotels & Resorts
8.8 (1227 reviews)
Av. Kennedy, 5741 , Santiago , cl

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Old furniture
High prices

Categories

Cleanliness
8.09
Some reviews noted issues like odors in the rooms and lack of thorough cleaning.
Service
9.56
Multiple reviews highlighted friendly and attentive service from the staff.
Location
9.6
The location was consistently praised as excellent for shopping and accessibility.
Room Quality
8.05
Some reviews mentioned old furnishings and a need for refurbishment.
Amenities
8.58
Amenities were described as generally good but with some areas needing improvement.
Value for Money
7.54
Reviews pointed out that some guests felt the hotel was overpriced for the offerings.
Food and Beverage
9.59
Breakfast was highlighted as varied and fresh, with excellent feedback.
Overall Experience
9.36
Overall experience was favorable, with a mix of positive and negative aspects discussed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:43

Property Description

Luxurious Accommodation
Indulge in 5-star rooms at Santiago Marriott Chile, boasting LCD TVs and scenic mountain views. Each room is elegantly furnished with modern amenities like cable TV, dual phones, and a minibar with a coffee machine.

Gourmet Dining Experience
Savor the best of Chilean cuisine and wines at the hotel's three restaurants. Whether you prefer formal dining at the Latin Grill, casual bites at Aku Lounge & Bar, or a hearty breakfast at Cafe Med, culinary delights await.

Relaxation and Recreation
Unwind by the outdoor pool or explore the nearby Parque Arauco Mall and Los Leones Golf Club. Located in the bustling Las Condes business district, Santiago Marriott offers both convenience and leisure for a memorable stay.

Book your stay now at Santiago Marriott Chile for a truly unforgettable experience!

Important information:

When traveling with pets, please note that an extra charge of USD 30 per pet, per stay applies. Please note that only 2 pets with a maximum weight of 10 kg are allowed per room.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14 per 24 hours.

Location

Guest Reviews

8.8
Based on 1227 reviews
Cleanliness: 8.09
Service: 9.56
Location: 9.6
Room Quality: 8.05
Amenities: 8.58
Value for Money: 7.54
Food and Beverage: 9.59
Overall Experience: 9.36
M
Marcelo • solo_traveller • cl
10
2026-05-21 • via Nuitee
J
Jairo Alberto • solo_traveller • co
8
2026-05-17 • via Nuitee
C
Carlos • solo_traveller • co
10
2026-05-17 • via Nuitee
C
Carolina Arosteguy • family_with_children • cl
7
Ubicación excelente
Pros:

Ubicación y desayuno exquisito

Cons:

Con equipamiento antiguo , no funcionaba bien la TV, ducha antigua , aire acondicionado ruidoso

2026-05-16 • via Nuitee
P
Paulo Cesar • couple • br
10
Ótima localização e pessoal bem treinado
Pros:

Localização e serviços

Cons:

Apenas uma noite

2026-05-15 • via Nuitee
A
agnes • couple • us
10
Pros:

Everything

Cons:

Nothing

2026-05-11 • via Nuitee
Z
ZEME • solo_traveller • ar
8
2026-05-08 • via Nuitee
S
Salvatore • solo_traveller • fr
7
Not as clean and functioning as a Marriott would be expected to, and it's overpriced.
Pros:

Good breakfast, comfy beds.

Cons:

Run-down furniture, toilet that didn't flush or flushed forever, hair in the shower - not Marriott level for a capital city at this price point.

Plus, not a place to sit in the lounge as it's a bar/restaurant and not a lounge and the staff seems annoyed you don't order anything once you've already paid in the thousands to stay in the room and need a moment to sit while waiting for a ride.

2026-05-08 • via Nuitee
J
jose • couple • ar
3
Pros:

ubicacion

Cons:

las ventanas de la habitacion no se abren , no entiendo como hacen para ventilar las habitaciones

2026-05-04 • via Nuitee
A
Arcaya • couple • cl
10
2026-05-04 • via Nuitee
C
Claudia • couple • be
6
Pros:

De bedden waren aangenaam. Uitzicht van de kamer.

Cons:

Kamers verouderd. Het zwembad vond ik niet proper. De zonnenbedden zagen er versleten uit. Door een veronderstelling van het personeel hebben ze meegedeeld dat het ontbijt niet was inbegrepen. Ze hebben uitleg gegeven rond de opties tegen betaling. We dachten dus elders een ontbijt te nemen. Bij nazicht hadden we eigenlijk toegang tot een verdieping met uitzicht voor het ontbijt inbegrepen en dit hebben we gemist. Als compensatie mochten we naar het buffet, maar dit was natuurlijk gehaast en geen fijne ervaring.

2026-05-04 • via Nuitee
I
Irma • couple • pa
9
Hotel en zona accesible, personal amable
Pros:

Nuestro vuelo llegó muy temprano y por un buen precio pudimos hacer check in desde las 7am.

Cons:

Que en la tiendita del hotel no venden nada de medicamentos básicos.

2026-05-04 • via Nuitee
J
Jorge • extended_group • cl
8
Pros:

Comodidad, limpieza, dimensiones de recintos, ubicación.

Cons:

Desayuno sin adecuadas alternativas para restricciones almientarias. A pesar de aviso previo de pasajero con intolerancia a gluten, las alternativas ofrecidas son escasas y no cumplen espectativa.

2026-04-30 • via Nuitee
A
Alberto • couple • cl
10
2026-04-27 • via Nuitee
E
Enzo • extended_group • cl
9
2026-04-26 • via Nuitee
G
giuseppe • family_with_children • cl
4
diria negativa respeto a estaida en los anos pasados , el nivle del hotel bajo muchissimo
Pros:

no mucho , demassiado basico por el precio

Cons:

Abitacion super ruidosa , restorantes cerrados , restorante en lobby super caro , cub serrado o inibido por presuto execso de uespedes . Late check out negado .

2026-04-21 • via Nuitee
A
ALEJANDRO • solo_traveller • cl
10
2026-04-20 • via Nuitee
D
diana • solo_traveller • co
9
Hotel muy bien ubicado con cuartos amplios
Pros:

Muy bien localizado. Lo cuartos son amplios. El desayuno es excelente. El staff muy amable

Cons:

Los cuartos son un poco viejos

2026-04-19 • via Nuitee
L
Luiz • couple • br
7
Pros:

Localização

Cons:

Hotel velho e banheiro ruim com banheira .

2026-04-18 • via Nuitee
P
Patricio • solo_traveller • pe
10
2026-04-18 • via Nuitee