Candlewood Suites Frederick by IHG

Hotels
•
Candlewood Suites
7.1 (63 reviews)
7310 Executive Way , Frederick , US
+1 301-668-4600

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Clean rooms
Friendly, accommodating staff
Great/convenient location
In-room kitchenette / spacious rooms
Pet friendly
24/7 free coffee and stocked bathroom amenities
Cons:
Loud elevator noise and guest noise late at night
Beds small or uncomfortable
Crumbs on pull-out bed and reports of gnats
Maintenance issues (broken elevator, closet door not opening, A/C leak/water on floor)
No breakfast / limited food options
TV connectivity issues
Limited parking and short pool hours
Some rooms reported as hot or having very bright lights

Categories

Cleanliness
7.4
Multiple guests praised that rooms were very clean and well stocked, though a few reported crumbs on a pull-out bed and occasional gnats.
Service
8.8
Service repeatedly described as friendly and accommodating, with staff praised for helpfulness and late check-out availability.
Location
8.6
Frequently noted as a great and convenient location by multiple reviewers.
Room Quality
6
Rooms were often described as spacious with kitchenettes, but there were recurring complaints about small/hard beds, loud elevator noise, stove operation issues, closet door problems, and guest noise late at night.
Amenities
7.2
Good in-room amenities (kitchenette, stocked bath products, black-out shades, 24/7 coffee) but guests mentioned lack of breakfast, limited pool hours, and parking constraints.
Value for Money
6.4
Mixed perceptions: some found pricing reasonable while at least one guest explicitly said it wasn't worth the price given maintenance and comfort issues.
Food and Beverage
5.3
Limited F&B offerings noted (no breakfast), though free coffee was available; few amenities beyond basics and some connectivity issues with in-room TV.
Overall Experience
7.1
Overall positive impressions for location, friendly staff, and clean rooms, tempered by noise, occasional maintenance issues, and some comfort/cleanliness nuisances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location and Nearby Attractions
The MainStay Suites hotel, located near major cities and historical sites, offers easy access to shopping centers and national parks.

Amenities and Features
Guests can enjoy fully equipped kitchens, free breakfast, premium cable TV, high-speed internet, and pet-friendly rooms with an indoor pool and exercise room.

Business-Friendly Services
The hotel provides business travelers with essential amenities like voicemail, fax, copy services, and spacious suites with kitchen facilities.

Experience comfort, convenience, and excellent service at MainStay Suites. Book now for a memorable stay.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.1
Based on 63 reviews
Cleanliness: 7.4
Service: 8.8
Location: 8.6
Room Quality: 6
Amenities: 7.2
Value for Money: 6.4
Food and Beverage: 5.3
Overall Experience: 7.1
S
Sofia • couple • us
3
Pros:

Room was very clean, and had a nice setup fridge, new bathroom, sitting area

Cons:

-loud elevator noise when in use
-shower cap over smoke detector in hallway
-guest screaming/ fighting for extended timeframe after midnight

2026-10-29 • via Nuitee
K
Karan • solo_traveller • ca
10
2026-10-26 • via Nuitee
K
Kaitlyn • couple • us
10
2026-10-19 • via Nuitee
T
Teresa • couple • us
10
Room was clean and comfortable. Staff was accommodating and very friendly. Would highly recommend.
Pros:

Clean, friendly and accommodating staff

2026-10-19 • via Nuitee
B
Brian • family_with_children • us
5
Was just ok but not worth the price
Pros:

Convenience

Cons:

Elevator was broke, water on floor from a/c unit

2026-10-16 • via Nuitee
R
Ronald • couple • us
9
2026-10-08 • via Nuitee
S
Sarah • solo_traveller • us
8
Pros:

Friendly staff, decent location, comfortable and spacious, reasonably priced.

Cons:

No breakfast, and our room had gnats and I'm not sure if they were coming in through the vents or what but it was kind of a nuisance. Also, the pull out bed was full of crumbs and didn't have bedding.

2026-10-08 • via Nuitee
T
Terence • solo_traveller • us
10
Pros:

Location

2026-09-11 • via Nuitee
A
Angela • couple • us
9
Great for traveling with a pet and would stay here again
Pros:

Great location, friendly staff and pet friendly

Cons:

Bed and pillows could have been more comfortable, but that is just personal preference

2026-09-07 • via Nuitee
J
Jalisa • couple • us
7
Enjoyed the amenities
Pros:

Loved the size of the room and the little featured kitchen.

Cons:

The closet door did not open in our room. Tv did not connect to our phones but still worked fine.

2026-08-25 • via Nuitee
F
Frank • extended_group • us
10
2026-08-18 • via Nuitee
B
Brittney • couple • us
7
2026-08-11 • via Nuitee
M
Mcgrawlover • solo_traveller • us
10
Great place to stay
Pros:

Great location, clean room, black out shades in room, kitchenette had everything, bathroom were stocked with shampoo, conditioner and body wash, shower was amazing, 24/7 free coffee

Cons:

Needed more parking spaces, lights in room were too bright, longer pool hours,

2026-07-22 • via Nuitee
R
Richard Eddie • solo_traveller • gh
9
Nice location and friendly staff
Pros:

Late check out

Cons:

Location of the room.

2026-07-13 • via Nuitee
R
Romero • solo_traveller • us
10
2026-07-10 • via Nuitee
M
Margaret • couple • us
5
Cons:

Room was hot

2026-07-05 • via Nuitee
C
Christopher • couple • us
10
2026-06-24 • via Nuitee
R
Radha • couple • us
10
2026-06-23 • via Nuitee
T
Tammi • couple • us
10
I slept well and I felt safe thank you
Pros:

I was there to sleep and then next morning. Left. Bed was comfortable. I slept well

2026-05-30 • via Nuitee
M
Margie • solo_traveller • us
8
2026-05-25 • via Nuitee