Candlewood Suites Frederick by IHG

Hotels
•
Main Stay Suites
6.1 (142 reviews)
7310 Executive Way , Frederick , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Fax/photocopying
Heated pool
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Maintenance of amenities

Categories

Cleanliness
3.56
Several reviews mentioned dirtiness and issues with cleanliness.
Service
7.03
Staff were described as friendly, although there were issues with their response time.
Location
6.57
The location was acceptable and suitable for the guests' needs.
Room Quality
6.52
Rooms were mentioned as spacious and generally comfortable.
Amenities
6.05
Amenities such as the pool were noted, but there were some maintenance issues.
Value for Money
8.01
Guests felt they received good value considering the price they paid.
Food and Beverage
5.56
There were mentions of dirty dishes indicating issues with food service.
Overall Experience
5.53
Mixed experiences with cleanliness impacting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:30

Property Description

Convenient Location and Nearby Attractions
The MainStay Suites hotel, located near major cities and historical sites, offers easy access to shopping centers and national parks.

Amenities and Features
Guests can enjoy fully equipped kitchens, free breakfast, premium cable TV, high-speed internet, and pet-friendly rooms with an indoor pool and exercise room.

Business-Friendly Services
The hotel provides business travelers with essential amenities like voicemail, fax, copy services, and spacious suites with kitchen facilities.

Experience comfort, convenience, and excellent service at MainStay Suites. Book now for a memorable stay.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.1
Based on 142 reviews
Cleanliness: 3.56
Service: 7.03
Location: 6.57
Room Quality: 6.52
Amenities: 6.05
Value for Money: 8.01
Food and Beverage: 5.56
Overall Experience: 5.53
A
Ashley • couple • us
10
2026-01-29 • via Nuitee
J
Joel • couple • us
7
2026-01-19 • via Nuitee
B
Brandon • couple • us
10
2026-01-15 • via Nuitee
H
Hatsue • solo_traveller • us
8
2025-12-31 • via Nuitee
H
Hatsue • solo_traveller • us
8
Cons:

I reclined to comment for this because I had terrible experiences at this hotel with other customers.

2025-12-31 • via Nuitee
Y
Yanta • family_with_children • us
3
Needs more staff
Pros:

Everything was dirty. One of the rooms smelt really bad because there was old food that was left. The floors felt nasty, I literallyh ad to clean them. Staff just left the trash outside my door the whole weekend! There was no bedding for the pullout. I had to go all the way back downstairs to get them myself and it took a while after I called the front asking for bedding.

Cons:

The place was dirty. All the dishes literally had old food on them. Some of the towels had stains. I thought this place was new.

2025-12-22 • via Nuitee
J
Jo’Nesha • family_with_children • us
10
2025-12-08 • via Nuitee
L
Lakeda • couple • us
10
2025-11-30 • via Nuitee
M
Melisa • solo_traveller • us
7
Had an ok stay
Pros:

Location and room

Cons:

Outside was ran down. Could smell sewage

2025-11-24 • via Nuitee
A
Angel • couple • us
8
2025-11-23 • via Nuitee
C
Christopher • couple • us
8
Overall, I was satisfied for the price.
Pros:

The pool was nice and everything was clean.

Cons:

The bed wasn’t very comfortable and the internet was incredibly slow.

2025-11-21 • via Nuitee
A
Anderson • couple • us
10
2025-11-11 • via Nuitee
T
Talisha • couple • us
4
Cons:

Bugs and roaches

2025-10-19 • via Nuitee
K
Ken
10
Pros:

Staff was great...room and bathroom a little smaller than I expected, but clean.

2025-10-11 • via Nuitee
B
Blaine
4
Pros:

Room very new and nice. Tiny bathroom for a big spacious room and no safety handles for tub & toilet.
Orbitz and Website said Indoor pool and continental breakfast and pics showed big breakfast display.
However at check-in...NO CONTINENTAL Breakfast, You must pay for Anything! And Pool CLOSED "for maintenance" (ALL WEEKEND!). Two main reasons I had selected this hotel -Pool & Breakfast. WILL NOT STAY HERE AGAIN. THEY ALSO TRIED TO CHARGE ME AFTER I HAD ALREADY PAID ON ORBITZ. THIS WAS ALSO THE FIRST TIME IN 20 YEARS I PAID MORE ON ORBITZ THAN WHAT THEY TRIED TO CHARGE ME A SECOND TIME. (Their website said there was NO VACANCY, so I had booked on Orbitz)
**BEWARE** Very shifty and deceptive marketing and hostile employee when I expressed my discontent.

2025-10-01 • via Nuitee
J
Jessica
6
Review
Pros:

Room was clean but shower had spots on the wall. AC was excellent, room was spacious, bed was very comfortable. Bottom floor/accessible room was very noisy as it was close to the check in desk, ice machine and smokers patio directly outside the window.

2025-09-28 • via Nuitee
W
William
8
Pros:

Great hotel for the money, slightly further from the highways than the Marriott compound in town but worth the drive for the value. The rooms are very large, with a full kitchen including a cooktop. Our King room had a recliner as well. The bed was firm; the water pressure was great; the floors were clean hard surfaces so no mystery stains! On the other hand, the pool was out of order.

2025-09-21 • via Nuitee
T
Tonya
10
Pros:

I am working in Frederick for the next few months and am loving my stay at Candlewood! My suite is nice, comfortable, and perfect for my needs! I have had ZERO issues. As a female staying alone, I feel 100% safe here. The staff are all extremely friendly, welcoming, professional and very accommodating. So far the other guests I have encountered have been kind and quiet. The hotel is in the process of being updated, but if you didn't know work was being done, you'd have no idea. There have been no inconveniences or disturbances from the work going on. This hotel and the people there make having to work far away from home much more tolerable.

2025-09-13 • via Nuitee
K
Katherine • family_with_children
8
Pros:

Our room was new they had just renovated.

2025-05-27 • via Nuitee
P
Peggy
6
Pros:

Property was under construction.
I wish I had known that before booking!
They didn't even offer me a renovated room!
I will never stay here again!

2025-05-13 • via Nuitee