Extended Stay America Suites - Lancaster County

Hotels
Extended Stay America Suites
8 (326 reviews)
314 Primrose Lane , Mountville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.75
Several reviews mentioned cleanliness issues, such as stale odors and unclean areas.
Service
9.25
Numerous reviews praised the friendly and helpful staff.
Location
8.75
Convenient location near shopping and events was highlighted positively.
Room Quality
7.75
Mixed sentiments; some rooms were outdated and had uncomfortable beds.
Amenities
7.25
The hotel offered limited breakfast and lacked kitchen utensils.
Value for Money
8.25
Generally considered affordable for the stay, though amenities were limited.
Food and Beverage
6.75
Breakfast options were lacking and not satisfying according to multiple guests.
Overall Experience
8.25
Overall, guests found their stay satisfactory with some highlighted positives and concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:26

Property Description

Convenient Location and Nearby Attractions

The MainStay Suites of Lancaster County hotel is strategically situated off Route 30, offering easy access to popular entertainment venues like Dutch Apple Dinner Theatre and Hersheypark. Explore the vibrant local scene with ease.

Well-Equipped Suites and Amenities

Indulge in the comfort of fully equipped kitchens, free continental breakfast, and complimentary high-speed Internet access. Enjoy the convenience of weekly housekeeping service and free local calls, making your stay hassle-free.

Business Center and Meeting Facilities

Take advantage of the 24-hour business center for your professional needs, including copy and fax services. Host successful meetings in the on-site meeting room, ensuring productivity during your stay.

Experience a seamless blend of comfort and convenience at MainStay Suites of Lancaster County. Book now for an unforgettable stay!

Important information:

Housekeeping service is offered every 14 days.

Weekly cleaning service is only offered for stays of 14 nights or longer.

Please note that a valid credit card is required at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 326 reviews
Cleanliness: 7.75
Service: 9.25
Location: 8.75
Room Quality: 7.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 6.75
Overall Experience: 8.25
J
Jessica family_with_children us
3
2026-02-10 via Nuitee
F
Fetrow family_with_children us
10
2026-01-26 via Nuitee
B
Breston couple us
1
2026-01-25 via Nuitee
S
Saleicha couple us
9
Pros:

Clean

Cons:

It was nice

2026-01-23 via Nuitee
A
Alize couple us
10
2026-01-19 via Nuitee
C
Catherine extended_group us
9
My friend and I stayed for two nights and absolutely enjoyed our stay! Sean was wonderful and very helpful, we loved tal
2026-01-19 via Nuitee
K
Katie family_with_children us
6
Pros:

It was convention to spooky nook where we had to be for a tournament.

Cons:

Pull out couch was super uncomfortable and could feel the springs. Queen bed dipped in the middle and was uncomfortable. Very few choices for breakfast. Outdated and not very clean.

2026-01-19 via Nuitee
J
Jimmy family_with_children us
9
Great experience! We will return if we are in the area!
Pros:

We had a great experience! Clean rooms, excellent customer service! Sean who works the front desk was amazing & very helpful!! He was always nice and greeted us as soon as we arrived. Pool was nice, our room was big with separate living area, kitchen & jacuzzi in the separate bedroom! Lobby always had hot coffee! It’s also close to Spooky Nook! I would definitely recommend this place for your stay!

Cons:

Only thing that was not very good was the breakfast. Wish they served an actual hot breakfast. They only had fruit bars, cereal, bagels and some other small stuff.

2026-01-19 via Nuitee
J
Jared family_with_children us
10
Great hotel for basketball tournament accommodations. Front desk attendants were very helpful.
Pros:

Breakfast was adequate. Hot options would be great but otherwise good.

Cons:

Nothing

2026-01-19 via Nuitee
G
Godeberthe couple us
10
2026-01-19 via Nuitee
R
Richard couple us
10
Pros:

The gentleman that checked us in was kind and answered all our questions.

Cons:

Everything was great

2026-01-19 via Nuitee
J
Jade couple us
8
Two nights of good sleep and kind staff
Pros:

The room was nice, tidy, plenty of space. Working appliances. The staff were friendly and helpful checking us in even though we arrived late at night. Bedroom being separated with good curtains was a nice touch for someone who needs darkness to sleep.

Cons:

The breakfast was a lil lacking, but offering anything in my eyes is better than nothing.

2026-01-19 via Nuitee
D
Darius Venson family_with_children us
10
Best stay across the way.
Pros:

Everything!!! Location!!! Staff!!! The room!!! Everything waa perfect!!!

Cons:

I cant find anything I didnt like. Everything was AMAZING!!!!!!!

2026-01-13 via Nuitee
J
Jillian family_with_children us
10
2026-01-08 via Nuitee
C
Chadawn couple us
9
2026-01-01 via Nuitee
S
Sherry solo_traveller us
3
We needed somewhere for the night after Holiday shopping.
Pros:

Not too far from the Tanger Outlet. Very quiet. Staff was friendly. Permitted an early check in. Cleaning issue was quickly corrected.

Cons:

Hotel is very outdated. Could have been cleaner. Breakfast was coffee, grain bars and bagels.

2025-12-29 via Nuitee
R
Renee couple us
5
It was OK like I said the bed was small. It wasn’t a queen in the hotel room was a little outdated.
Pros:

It was close to my son’s school

Cons:

The room was a little outdated. I thought I was getting a queen size I went up getting a full-size bed was uncomfortable.

2025-12-19 via Nuitee
A
Anna D solo_traveller us
10
Great!
Pros:

Wonderful staff

Cons:

N/A

2025-12-16 via Nuitee
S
Sherry family_with_children us
7
Not bad for the price
Pros:

Staff was very nice and the room was a nice size.

Cons:

The smell of the room, the room had a stale order to it. and the hallway smelled like weed.

2025-12-08 via Nuitee
C
cathleen couple us
10
Comfort and inexpensive n very clean !
Pros:

Just very comfortable !!! Quiet ! Room lil small but EXACTLY what I needed. Perfect place at low cost !! Staff exceptional ! Very nice people that work here !

2025-12-07 via Nuitee