The Muse New York

Hotels
8.8 (4726 reviews)
130 West 46th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Good amenities
Cons:
Limited breakfast options
Housekeeping issues

Categories

Cleanliness
8.38
Mixed sentiment; some rooms were noted as clean, but issues with housekeeping were reported.
Service
9.85
Highly praised; staff described as amazing and professional.
Location
9.39
Excellent location near major attractions like Times Square.
Room Quality
8.34
Rooms reported as spacious and modern, but some issues with light and maintenance.
Amenities
8.87
Decent amenities; some guests appreciated hygiene items, though some found the breakfast lacking.
Value for Money
8.83
Generally perceived as good, but some felt the hotel was pricey for the services offered.
Food and Beverage
7.88
Breakfast options were criticized as limited.
Overall Experience
8.85
Overall positive; a few concerns but many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:42

Property Description

Luxurious Eco-Friendly Boutique Hotel in Manhattan's Theater District

State-of-the-Art Fitness Centre: Stay active during your stay at our hotel with our modern fitness facilities, ensuring you can keep up with your workout routine even while traveling.

Convenient Location: With Central Park, Radio City Music Hall, and Times Square just a stone's throw away, our hotel puts you right in the heart of all the action and entertainment that Manhattan has to offer.

Comfortable Rooms with Modern Amenities: Unwind in our rooms featuring a 37-inch flat-screen TV and a work desk, providing you with both entertainment and functionality during your stay.

Experience the perfect blend of luxury and sustainability at The Muse New York - Book your stay now!

Important information:

When traveling with pets, please note that an extra charge of $150 per stay. Please contact the property to find out more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 70 per day.

Location

Property Accessibility

Total Disability Score: 57.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 150
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 4726 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
L
LIMOR solo_traveller il
9
Pros:

מלון מצוין

2026-07-11 via Nuitee
L
LIMOR solo_traveller il
9
Pros:

מיקום מעולה - צמוד לטיים סקוור
חדרים גדולים, נעימים ומרווחים מאד!!!
ארוחת בוקר כוללת 3 פריטים מהמבחר (מאפים, קפה, מוזלי וכו) הכל טרי וטעים מאד - מי שמעדיף ביצים וכו' ניתן בתוספת תשלום אבל לגמרי לא חובה.
הקפה מעולה

Cons:

אין "נוף"

2026-07-11 via Nuitee
O
Oren family_with_children cy
8
Amazing staying in the heart of NYC with comfy rooms, will def recomm.
Pros:

amazing location
great staff
comfy rooms

Cons:

-

2026-07-10 via Nuitee
J
Jonathan solo_traveller ph
10
Pros:

Amongst the trips we made to new york, and experienced staying at different hotels. This i can say that THE MUSE was the best in terms of staff, location, cleanliness, beds etc....

Cons:

There is nothing to complain about.

2026-07-10 via Nuitee
K
Karolina extended_group pl
8
Great, friendly hotel in the center of NYC!
Pros:

- amazing, friendly staff - especially Barbara stole our hearts! Thanks a lot for helping and solving our problems!
- location if you want to be very close to the Times Square- for us Times Square was overwhelming, but luckily we couldn't hear any noise from the streets
- all was clean, very comfy beds so no complaints here

Cons:

- unfortunately our AC was broken - but the hotel reacted nicely to our complain - thanks a lot for that!

2026-07-10 via Nuitee
Y
yosi solo_traveller il
9
Pros:

מיקום.איכות המלון

Cons:

אינטרנט לא יציב
נדרש פקדון של 150 דולר ללילה.בניגוד לנאמר בהזמנה פקדון 500 דולר לכל השהות

2026-07-10 via Nuitee
F
Fetyan family_with_children us
9
Pros:

Is was a great experience, the staff is amazing and super helpful, all was good just the windows wasn’t a isolated! So you can hear everything going on outside,

2026-07-10 via Nuitee
K
Kim family_with_children us
10
Pros:

Great staff. Daniel even remembered my name and helped us with a lot of planning on how to see the World Cup games

2026-07-09 via Nuitee
L
luiz eduardo couple br
9
Foi ótima .
Pros:

Limpeza, banho, cama e banheiros ótimos

Cons:

Nada em especial

2026-07-09 via Nuitee
A
ASHRAF couple qa
10
2026-07-09 via Nuitee
C
Corda family_with_children de
10
2026-07-09 via Nuitee
Z
Zainab family_with_children gb
7
Overall great experience - staff especially Daniel at the front desk was amazing! But will definitely choose a different
Pros:

Location was spot on - 2 minutes to Times square!

Cons:

The proximity to Times Square meant it was really hard to get any sleep. All night long there was banging, honking, police cars and the doors/walls were super thin.

2026-07-08 via Nuitee
M
Michael extended_group au
9
2026-07-07 via Nuitee
M
Maria del Carmen solo_traveller es
8
2026-07-07 via Nuitee
M
MAJED extended_group sa
5
2026-07-07 via Nuitee
M
Manasi couple us
9
2026-07-07 via Nuitee
J
Joshua family_with_children jp
9
2026-07-06 via Nuitee
A
Andres solo_traveller es
9
Pros:

Localización, personal muy atento.

Cons:

Nuestra habitación, ventana interna, planta 9, algo ruidosa por máquinas de aire.

2026-07-06 via Nuitee
T
Todd couple us
9
Super friendly Staff and spotless room! In the heart of Times Square and all things NYC! Will absolutely come back!
Pros:

Wonderful Times Square location. Spotless room with a huge balcony! Love it!!

2026-07-06 via Nuitee
R
ron solo_traveller il
9
2026-07-06 via Nuitee