The Muse New York

Hotels
8.8 (4726 reviews)
130 West 46th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Good amenities
Cons:
Limited breakfast options
Housekeeping issues

Categories

Cleanliness
8.38
Mixed sentiment; some rooms were noted as clean, but issues with housekeeping were reported.
Service
9.85
Highly praised; staff described as amazing and professional.
Location
9.39
Excellent location near major attractions like Times Square.
Room Quality
8.34
Rooms reported as spacious and modern, but some issues with light and maintenance.
Amenities
8.87
Decent amenities; some guests appreciated hygiene items, though some found the breakfast lacking.
Value for Money
8.83
Generally perceived as good, but some felt the hotel was pricey for the services offered.
Food and Beverage
7.88
Breakfast options were criticized as limited.
Overall Experience
8.85
Overall positive; a few concerns but many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:42

Property Description

Luxurious Eco-Friendly Boutique Hotel in Manhattan's Theater District

State-of-the-Art Fitness Centre: Stay active during your stay at our hotel with our modern fitness facilities, ensuring you can keep up with your workout routine even while traveling.

Convenient Location: With Central Park, Radio City Music Hall, and Times Square just a stone's throw away, our hotel puts you right in the heart of all the action and entertainment that Manhattan has to offer.

Comfortable Rooms with Modern Amenities: Unwind in our rooms featuring a 37-inch flat-screen TV and a work desk, providing you with both entertainment and functionality during your stay.

Experience the perfect blend of luxury and sustainability at The Muse New York - Book your stay now!

Important information:

When traveling with pets, please note that an extra charge of $150 per stay. Please contact the property to find out more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 70 per day.

Location

Property Accessibility

Total Disability Score: 57.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 150
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 4726 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
L
Louis couple ca
9
2026-08-08 via Nuitee
F
Frédéric family_with_children fr
8
Établissement très bien placé, bartenders très pro
Cons:

La rue devant l’hôtel était très sale (de nombreuses poubelles au sol), l’entrée de l’hôtel qui ne sent vraiment pas bon.

2026-08-08 via Nuitee
S
Sebas solo_traveller ar
10
Excelencia
Pros:

Todo

2026-08-08 via Nuitee
K
Katarina extended_group si
9
Excellent stay.
Pros:

Perfect location, big rooms, comfortable beds and friendly staff.

Cons:

Nothing.

2026-08-08 via Nuitee
C
Caroline couple za
8
Perfect location, very central , clean rooms and helpful friendly staff
Pros:

Perfect location and very friendly and helpful staff

Cons:

Air condition very noisy

2026-08-07 via Nuitee
C
CARLOS couple us
10
2026-08-07 via Nuitee
C
CARLOS extended_group us
10
My new FAVORITE HOTEL near Times Square!
Pros:

For sure, The Muse Hotel in Times Square is my new favorite place to stay (and I have tried many!) near Times Square. It's far enough away from the noise, yet a short walk to the heart of Times Square, so great for going to see a Broadway Play or a short walk to Rockefeller Center, 5th Avenue Shopping Area, and many other mid-town sites. So that checks off the LOCATION box.
The hotel is modern, updated, clean, and comfortable.
The hotel staff is very kind, helpful, and professional. Thank you, Barbara and Waku, for taking care of my guests!
Now, the room was an unexpected delight! Very clean and modern elegance in its decor. The room I booked had 2 queen sized beds, and two sinks in the bathroom! What a time saver that is so you can have your own sink. Side-by-side teeth brushing (no having to wait my turn).
The other unexpected feature that exceeded our expectations was the SHOWER! What an amazing shower!!! Rain Shower Head and a hand-held shower head that you can use simultaneously and have enough water pressure to pin you to the wall (the shower pressure is the best ever!) The water does not have any smell or issues, like other old hotels have. Something good must have been done with the water in this hotel, because they also have carafes in the room where you can fill them with filtered water (they also have a bottle filler in the lobby). The only downside is these water filler stations are on every other floor and not every floor.
The room included a small fridge and a safe and good space for luggage. As I work when I am on vacation, it also had a nice desk with easy plug access for my laptop, so I could do a little work while vacationing in NYC.
I also enjoyed the continental breakfast (way better than other hotels), and the bar area.
A hotel that is a fun, exceptional place that I will book again and again! Outstanding Job, MUSE!

Cons:

Nothing

2026-08-07 via Nuitee
T
Thomas family_with_children de
10
Es ist das optimale Hotel für ein lautes und chaotisches NYC
Pros:

Sehr freundlich und hilfsbereit. Lage ist perfekt für NYC.

Cons:

Klimaanlage nicht abstellbar (laut).
Frühstücksregelung ist merkwürdig (max. drei Teile/Person; Bsp.: 1x Kaffe, 1x Joghurt, 1X Muffin)) und sehr spartanisch

2026-08-07 via Nuitee
D
Delphine family_with_children be
9
Top! À recommander
Pros:

La localisation incroyable, la taille de la chambre assez grande, le confort

2026-08-06 via Nuitee
E
Erez family_with_children il
10
2026-08-06 via Nuitee
G
GUSTAVO REIS solo_traveller br
10
Excelent Hotel
Pros:

Excellent hotel, and the best part is the staff, friendly and always willing to help. See you soon.

2026-08-06 via Nuitee
E
Emanuel solo_traveller it
8
Pros:

Posizione centralissima ma camere silenzionse.

Cons:

Il cassonetto dei rifiuti vicino all'ingresso. Ma non dipende da loro.

2026-08-05 via Nuitee
J
Jacqueline family_with_children au
10
2026-08-05 via Nuitee
K
Krzysztof family_with_children ae
10
Amazing family stay in New York, just a step away from Times Square.
Pros:

Amazing location, clean, great staff.

Cons:

Nothing

2026-08-05 via Nuitee
V
victoriacC1825GQ Family Cincinnati, Ohio
10
Excellent place to Stay in NY if visiting Times Square and/or Theaters!
Pros:

This is an excellent hotel in a location that cannot be beat! We were one block from Times Square but far enough removed that we didn't hear noise on the 14th floor. We were able to walk to all Broadway shows/theaters we wanted to. The subway lines were very nearby. There were plenty of delicious restaurants close enough to enjoy. Every single staff member we encountered was friendly and courteous and went out of their way to make us feel welcome. The hotel was clean and well maintained. The room size was more than comfortable for 3 people in a 2 Queen Executive Room. The bathroom was huge with a Jack and Jill sink which was handy. The shower's water pressure was excellent (there were two options for water - a rain shower head and a hand held nozzle). The water temperature was easy to maintain. The breakfast was delicious and the person behind the counter was also super friendly, creating a nice, welcoming atmosphere. The overall value was exceptional, and I will definitely be making this my hotel of choice when visiting NYC.

2026-08-04 via Tripadvisor
M
M8002QOga Family
10
My go to hotel for NYC
Pros:

3rd time staying here and never any issues. Rooms are spacious and clean. Staff is always friendly as well. It can sometimes be noisy at night but it’s NYC so I expect it, nothing to do with the hotel

2026-08-04 via Tripadvisor
M
MARTIN extended_group gb
8
Great place to stay in centre of New York
Pros:

Location is superb near Times Square

Cons:

It’s clean and staff are lovely

2026-08-04 via Nuitee
D
Dieter couple de
9
2026-08-04 via Nuitee
N
Nivi Zeevi solo_traveller il
9
2026-08-04 via Nuitee
A
Angelina family_with_children id
9
Pros:

The location is amazing, walking distance to a lot of attractions and broadway musical, many foods even late midnight still open in the area. All the staffs also very friendly as well as the bell boy that took care of our luggage. Recommended to stay here while in NY.

2026-08-03 via Nuitee