The Muse New York

Hotels
8.8 (4099 reviews)
130 West 46th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Good amenities
Cons:
Limited breakfast options
Housekeeping issues

Categories

Cleanliness
8.38
Mixed sentiment; some rooms were noted as clean, but issues with housekeeping were reported.
Service
9.85
Highly praised; staff described as amazing and professional.
Location
9.39
Excellent location near major attractions like Times Square.
Room Quality
8.34
Rooms reported as spacious and modern, but some issues with light and maintenance.
Amenities
8.87
Decent amenities; some guests appreciated hygiene items, though some found the breakfast lacking.
Value for Money
8.83
Generally perceived as good, but some felt the hotel was pricey for the services offered.
Food and Beverage
7.88
Breakfast options were criticized as limited.
Overall Experience
8.85
Overall positive; a few concerns but many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:42

Property Description

Luxurious Eco-Friendly Boutique Hotel in Manhattan's Theater District

State-of-the-Art Fitness Centre: Stay active during your stay at our hotel with our modern fitness facilities, ensuring you can keep up with your workout routine even while traveling.

Convenient Location: With Central Park, Radio City Music Hall, and Times Square just a stone's throw away, our hotel puts you right in the heart of all the action and entertainment that Manhattan has to offer.

Comfortable Rooms with Modern Amenities: Unwind in our rooms featuring a 37-inch flat-screen TV and a work desk, providing you with both entertainment and functionality during your stay.

Experience the perfect blend of luxury and sustainability at The Muse New York - Book your stay now!

Important information:

When traveling with pets, please note that an extra charge of $150 per stay. Please contact the property to find out more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 70 per day.

Location

Property Accessibility

Total Disability Score: 57.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 150
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 4099 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
A
Atiye extended_group at
7
2026-03-14 via Nuitee
A
Amy couple us
8
Appropriate for one night in New York to go see a play And catch the ocean liner Queen Mary too the next day. But I cons
Pros:

It was a great location for the Broadway play we went to see and the restaurants, friendly staff

Cons:

No coffee maker in the bedroom so you had to go all the way downstairs and out somewhere I mean it was just inconvenient

2026-03-14 via Nuitee
U
U4860EVbriant Family
10
Wonderful
Pros:

The Muse is wonderful. The staff are amazingly friendly and accommodating. They remember your name the moment you check in.

The rooms are spacious and perfect for a family.

The food is excellent and the service is friendly and helpful.

And the location is perfect for anywhere you want to go, but especially Broadway and the park.

Will definitely stay here again.

2026-03-13 via Tripadvisor
M
mudraj2026 Friends getaway
10
It is worth every penny!
Pros:

Daniel Mitchell was amazing! He took care of it all. He gave us an upgrade and made our night. Super clean, bring water bottles because there are water fountains. Loved the room and hotel. Definitely coming back!

2026-03-13 via Tripadvisor
R
Rangsiya extended_group th
10
2026-03-13 via Nuitee
A
Adina couple il
8
Great location and nice rooms with minimal extras
Pros:

Room was a nice size. Good shower. Comfortable bed.

Cons:

No counter space in bathroom. It looked like room was stripped of coffee maker or kettle. There was a space for it and tea/coffee pods and there was none. In the winter it would have been nice to have easy access to hot drink.

2026-03-13 via Nuitee
M
Maximino Juan solo_traveller mx
10
Great
Pros:

It was good, near to the event I went

2026-03-13 via Nuitee
A
Andy couple au
9
2026-03-13 via Nuitee
G
Gaetano Ayrton extended_group it
9
Ottima posizione, super centrale, pulito e dotato di comfort.
Pros:

Posizione ottima, stanza grande e pulita

Cons:

Poca visuale, e poca illuminazione in stanza

2026-03-13 via Nuitee
D
darrylg842 Couples
10
Great experience
Pros:

Well done upgraded hotel. Great location and small size keeps it easy to check in and out. All rooms are good size. Director of operations Alyssa Beck is very accommodating if a problem were to arise. Definitely recommend.

2026-03-12 via Tripadvisor
F
Fabiola family_with_children it
8
Esperienza piacevole. Tornerei prenotandomuna stanza con balcone.
Pros:

Tutto stanze pulite nuove doccia favolosa

Cons:

La finestra che non si poteva aprire

2026-03-12 via Nuitee
R
Rahsan solo_traveller tr
8
2026-03-11 via Nuitee
S
Stefano family_with_children it
8
2026-03-11 via Nuitee
J
Joyce extended_group ph
9
very comfortable and the location is great
Pros:

The location is great

Cons:

The breakfast

2026-03-11 via Nuitee
M
Maria Noel extended_group us
9
Beautiful property with comfortable rooms in theatre district
Pros:

Bedroom with a king bed was arranged so there was plenty of room to walk around the bed. Plenty of space in bathroom to store two people's toiletries. Offered a variety of breakfast items. Close to theatres.

Cons:

Would have preferred a heavier blanket on bed, but I slept very peacefully!

2026-03-10 via Nuitee
I
ilan couple il
9
2026-03-10 via Nuitee
R
Robbie family_with_children au
10
Pros:

Very nice hotel great location

Cons:

The lighting in the room and bathroom could be better makeup light did not work and I was there for Fashion week and lighting was not good for makeup ambience nice getting ready to go out not good

2026-03-09 via Nuitee
T
Tim couple nl
8
Pros:

Mooie ruime kamer op een perfecte plek in de stad.

Cons:

De airco maakt erg veel lawaai.

2026-03-09 via Nuitee
S
Simone solo_traveller it
10
2026-03-09 via Nuitee
B
Beth couple us
10
It was perfect for our short trip!
Pros:

Clean, beautiful, amazing location!

Cons:

Nothing

2026-03-09 via Nuitee