The Muse New York

Hotels
8.8 (4868 reviews)
130 West 46th Street , New York , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Good amenities
Cons:
Limited breakfast options
Housekeeping issues

Categories

Cleanliness
8.38
Mixed sentiment; some rooms were noted as clean, but issues with housekeeping were reported.
Service
9.85
Highly praised; staff described as amazing and professional.
Location
9.39
Excellent location near major attractions like Times Square.
Room Quality
8.34
Rooms reported as spacious and modern, but some issues with light and maintenance.
Amenities
8.87
Decent amenities; some guests appreciated hygiene items, though some found the breakfast lacking.
Value for Money
8.83
Generally perceived as good, but some felt the hotel was pricey for the services offered.
Food and Beverage
7.88
Breakfast options were criticized as limited.
Overall Experience
8.85
Overall positive; a few concerns but many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:42

Property Description

Luxurious Eco-Friendly Boutique Hotel in Manhattan's Theater District

State-of-the-Art Fitness Centre: Stay active during your stay at our hotel with our modern fitness facilities, ensuring you can keep up with your workout routine even while traveling.

Convenient Location: With Central Park, Radio City Music Hall, and Times Square just a stone's throw away, our hotel puts you right in the heart of all the action and entertainment that Manhattan has to offer.

Comfortable Rooms with Modern Amenities: Unwind in our rooms featuring a 37-inch flat-screen TV and a work desk, providing you with both entertainment and functionality during your stay.

Experience the perfect blend of luxury and sustainability at The Muse New York - Book your stay now!

Important information:

When traveling with pets, please note that an extra charge of $150 per stay. Please contact the property to find out more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Location

Property Accessibility

Total Disability Score: 57.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 150
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 4868 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
P
Paola • solo_traveller • mx
10
Pros:

Ubicación

Cons:

Todo me gustó

2026-10-14 • via Nuitee
S
SOHEIB • family_with_children • ca
6
Not a great place to be
Pros:

Location

Cons:

Too small rooms - extremely conjusted

2026-10-13 • via Nuitee
H
Hert • solo_traveller • ch
10
Pros:

Die Zimmer sind sehr gross. Ebenso das Badezimmer. Die Betten sind bequem.

Cons:

Die Geräusche vom Lift waren etwas laut in der Nacht.

2026-10-12 • via Nuitee
D
Diogo • extended_group • pt
6
Overall a nice stay, with a great location near Times Square
Pros:

Location

Cons:

Ar conditioner made a LOT of noise. Overall cleanliness of the bedroom. Outlets in the room and bedroom didn’t work. For a 4* hotel, we had higher hopes and expectations

2026-10-11 • via Nuitee
D
Domenica • solo_traveller • pe
8
2026-10-11 • via Nuitee
B
BrunoB01 • family_with_children • ar
9
Estadía perfecta en familia para el Mundial. Volveríamos!
Pros:

El hotel esta perfectamente ubicado, Times Square a media cuadra, servicios y transportes cerca, un Deli a 20 metros, McDonalds, Donuts, desayunos y restaurantes muy cerca. Atracciones super cerca o muy bien conectadas mediante subte. El personal del hotel muy amable y atento. Las habitaciones (doble con 2 camas dobles con vista a la calle) muy cómoda y confortable, el baño funciono de manera perfecta y reparadora.
En relación calidad-precio, un 10.
Volveríamos sin dudarlo.

Cons:

La gente comiendo en el hall del hotel, ya sea pizzas, shawarmas, o cualquier tipo de comida, parecia un día de camping, esto sucedió en varias ocasiones. El personal del hotel no debería permitirlo, o al menos, redirigirlos a alguna zona mas acorde.

2026-10-10 • via Nuitee
R
Roi • solo_traveller • il
9
2026-10-10 • via Nuitee
S
Scott • solo_traveller • us
8
Cons:

Too expensive for this property.

2026-10-09 • via Nuitee
T
Tanner • couple • us
10
Overall, great hotel, very clean.
Pros:

The staff was super nice and the balcony was HUGE.

Cons:

The breakfast that you pay in advance to be a “breakfast included” was horrible. Just pastries that weren’t the best. I was expecting actual breakfast food.

2026-10-09 • via Nuitee
L
Lenka • couple • sk
10
2026-10-08 • via Nuitee
S
Shira • family_with_children • il
9
Great Location, perfect room, Staff should be more flexible and nice
Pros:

The room was very large, and well organized, the location was excellent. Overall, the hotel itself was very nice and comfortable.

Cons:

The main downside was the lack of flexibility from the staff. They were unable to accommodate our request for a small birthday surprise or early check-in after a night flight. We also requested extra towels, but they were never provided.

2026-10-08 • via Nuitee
D
Denis • couple • us
10
Pros:

Everything was excellent. Perfect location, friendly staff. The room size was perfect. Valet parking was good.

2026-10-08 • via Nuitee
J
Joey • couple • nl
7
Top
Pros:

Super hotel en met een paar stappen op time square!

Service van hotel was super vond alleen het ontbijt beetje beperkt. Maar om de hoek kan je lekker ontbijten.

Zeker een prijstechnisch praktisch hotel en zal zeker terug komen

Cons:

Ontbijt kan veel beter

2026-10-07 • via Nuitee
J
Julie • solo_traveller • ca
9
2026-10-07 • via Nuitee
V
Veronika • solo_traveller • mk
10
all in all i would go back and recommend
Pros:

everything

Cons:

maybe the neighbouring buildings that are currently under construction

2026-10-07 • via Nuitee
A
ALFRED • couple • au
8
Great location, very friendly staff and a comfy bed!
Pros:

Great location. Very friendly and helpful staff. I liked the designated elevator for higher floors - little to no waiting. Comfy bed👍

2026-10-07 • via Nuitee
R
rossen • solo_traveller • pl
1
extremely poor
Pros:

first floor room without a window(s)

2026-10-07 • via Nuitee
R
ramidach • solo_traveller • il
10
Great stay
Pros:

Great location
Big room comparing to new york rooms
Great staff
Thx to daniel Mitchell for his help he really upgraded our stay

2026-10-07 • via Nuitee
E
emanuela • couple • it
8
2026-09-17 • via Nuitee
N
Nicole • solo_traveller • de
10
Pros:

Super Lage direkt am Times Square. Trotzdem relativ ruhig. Freundlicher Service.

2026-09-16 • via Nuitee