Holiday Inn Express & Suites Bloomington - MPLS Arpt Area W by IHG

Hotels
•
Holiday Inn Express
8.4 (185 reviews)
7770 Johnson Ave South, Bloomington, Minnesota, 55435 , Bloomington , US
1-952-893-9999

listing image 1
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Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Continental breakfast
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room quality needs improvement

Categories

Cleanliness
7.73
Comments about dirty carpets and strange smells indicate cleanliness issues.
Service
9.2
Many reviews highlighted friendly and helpful staff.
Location
8.74
Good location noted in several reviews.
Room Quality
7.69
Old fittings and remodeling needed suggest room quality is below expectations.
Amenities
8.22
Breakfast was often praised; however, issues with pool and iron board were mentioned.
Value for Money
8.18
General comments suggest decent value but with notable shortcomings.
Food and Beverage
9.23
Consistently great reviews for breakfast and food quality.
Overall Experience
8.2
Overall experience is rated okay, balancing positive and negative sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:45

Property Description

Recreational Amenities
Enjoy an indoor pool and a fitness center for a relaxing stay.

Complimentary Breakfast and Featured Amenities
Start your day with a complimentary continental breakfast.
Featured amenities include a 24-hour business center and express check-out.

Convenient Location
When you stay at Holiday Inn Express & Suites Bloomington - MPLS Arpt Area W, you'll be in a shopping district, near attractions like Mall of America and Nickelodeon Universe.
Come experience comfort and convenience at your doorstep. Book now!

Important information:

  • Pool access available from 7:00 AM to midnight.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

8.4
Based on 185 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 7.69
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 9.23
Overall Experience: 8.2
K
Kyle • family
10
Pros:

Great location and super fun pool for the kids.

2025-10-10 • via Nuitee
M
MELANIE
10
Clean and quiet
Pros:

Great front desk staff! Breakfast spread was awesome!Very tasty! Super friendly kitchen staff!

2025-10-10 • via Nuitee
K
kathleen
10
Pros:

Great app

2025-10-09 • via Nuitee
B
Brian
8
Pros:

Room was very comfortable and quiet, sadly one of two elevators decided to take a nap. But all in all good location (likely better when all the highway construction is done) good value for the price.

2025-10-08 • via Nuitee
A
Aaric • family
6
Pros:

There was something sticky on the carpet in our room, right in the middle of the walkway.

2025-10-06 • via Nuitee
J
Jamie • family
8
Pros:

The breakfast was aweaome with lots of options. The pool photo online makea the awim area appear much bigger. The pool area was a mess, more chairs amd tables, more towels more mats since theres standing water on the floor.

2025-10-06 • via Nuitee
C
Christy • family
6
Pros:

The checkin was long, the desk clerk wasn’t helpful and the airport shuttle driver was late. Also, the desk clerk failed to mention that we would be stopping at another hotel on the way to pick up more passengers. If we had taken the shuttle at 6am as the desk clerk recommended we would have missed our flight

2025-10-05 • via Nuitee
C
Carlos
2
Pros:

The front desk made me pay again since their system didnt read that i had payed online with affirm and the property inside and out smelled like Marijuana

2025-10-05 • via Nuitee
R
Rita
6
Pros:

love

2025-09-30 • via Nuitee
N
Nicole
10
Pros:

Wow! What a great place to stay! Our room was very c

2025-09-29 • via Nuitee
T
Thomas
8
Pros:

Check in was great. The place was older. The sheets and pillows were worn. Leaving in the AM we saw a 1 inch worm/insect crossing hall on 3rd floor.

2025-09-25 • via Nuitee
H
Herman
10
Pros:

Ok

2025-09-24 • via Nuitee
E
Evett
10
Pros:

Amazing thanks

2025-09-22 • via Nuitee
M
Morgan
4
Pros:

Staff was very nice, but hotel was personally motel worthy.

2025-09-22 • via Nuitee
M
Megan
6
Great breakfast, clean stay, fix the little things
Pros:

It definitely wasn't a Hilton. Room had a weird smell, like a wet hamburger. The carpets had dark spots on them, almost as if they hadn't been vacuumed in the corners of the rooms or those areas didn't get as much foot traffic. It was odd. The doors were beat up and I had to pull the door to shut all the way, otherwise it would have remained cracked open. There's no cover for the peep hole, so someone could look into your room from outside. I filled it with a tissue. The carpet always felt damp. The sprinklers were rusty. Breakfast was excellent. I got locked out of my room when my room key stopped working. Apparently they were having electrical issues at the same time, some sort of alarms were going off and they had personnel working on it. Housekeeping promptly escorted me up to my room to get me back in.

2025-09-19 • via Nuitee
L
LOKESHWAR PRASAD • family_with_children
6
Pros:

old bathroom fittings.. door locks not working correctly.
Iron board very old. Iron box not good.. Basically needs lot of remodeling..
Staff and food was excellent..

2025-09-16 • via Nuitee
K
Kittery • family_with_children
10
Pros:

10/10 would recommend. We will return! Very clean and had comfortable beds. We stayed in a room with two queens and a pull out bed and everything was great!

2025-09-14 • via Nuitee
J
Josey
10
Pros:

Nice customer service, good breakfast

2025-09-14 • via Nuitee
R
Rebecca • partner
8
Pros:

The breakfast was very good. The staff was friendly

2025-09-14 • via Nuitee
I
Israel • partner
10
Pros:

The staff was outstanding especially the Receptionist. She was friendly, thorough and fast.

2025-09-13 • via Nuitee