Best Western Plus Eau Claire Conference Center

Hotels
•
Best Western Plus
9 (302 reviews)
3340 Mondovi Road , Eau Claire , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Room cleanliness
Maintenance issues

Categories

Cleanliness
7.71
Visible dirt in the corners and mattress pad stained; needs deep cleaning.
Service
9.68
Front desk personnel were welcoming and friendly.
Location
9.72
The hotel is in a nice location and has nice amenities.
Room Quality
8.67
Rooms had issues like little black hairs on the bed and uncomfortable furniture.
Amenities
8.7
Good breakfast selection, but hot tub jets were not working.
Value for Money
9.16
Pleasant stay, some amenities but room needs upkeep.
Food and Beverage
9.71
Breakfast was very good with nice options.
Overall Experience
8.68
Nice enough, but several maintenance issues detracted from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:45

Property Description

Modern Rooms with Convenient Amenities
Experience comfort and convenience at the Best Western Plus Trail Lodge Hotel & Suites in Wisconsin. Each room is equipped with a microwave, refrigerator, seating area, and free WiFi, ensuring a pleasant stay with modern bedding and stylish furnishings.

Relaxation and Entertainment Options
Unwind in the indoor pool, rejuvenate in the hot tub, or enjoy a refreshing drink at the Black Bear Bar & Grill on-site. Whether you're here for leisure or business, there are ample opportunities to relax and have a good time.

Nearby Attractions for All Ages
Conveniently located within a 5-minute drive of the University Wisconsin at Eau Claire and Action City, this hotel is perfect for families. Don't forget to visit the nearby Leinenkugel’s Brewery for a fun day out. Book your stay now for a memorable experience!

Important information:

Please note that the property does not accept reservations from local residents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EAU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 302 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.72
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 9.71
Overall Experience: 8.68
L
Laura • family_with_children • us
8
2025-12-08 • via Nuitee
T
Tom • couple • us
9
2025-12-06 • via Nuitee
R
Rita • family_with_children • us
9
2025-11-08 • via Nuitee
S
STANLEY • solo_traveller • us
8
2025-10-30 • via Nuitee
A
Angela • family_with_children • us
8
Pros:

I like the option of a larger room and multiple beds.

Cons:

The sofa sleeper is very uncomfortable and the key cards had to be recorded several times. I've stayed here twice now and both times the shower supplies were not refilled - no conditioner or no body wash. It would be nice to have complimentary make up remover wipes as well.

2025-10-28 • via Nuitee
E
Elizabeth • family_with_children • us
10
2025-10-23 • via Nuitee
P
Patricia • couple • us
10
Wedding
Cons:

The TV went to only 4 channels and we couldn't get it back to any more channels

2025-10-23 • via Nuitee
P
PMarie • solo_traveller • us
5
2025-10-14 • via Nuitee
K
Kvam • couple • us
8
2025-10-13 • via Nuitee
J
Jeffrey
10
Pros:

The property is clean, quiet and the staff was very nice. Pool was a hit with our kids!

2025-10-10 • via Nuitee
A
Alicia • family_with_children
2
Pros:

Our bed had little black hairs all over it. Our keys weren’t working. Just an annoying experience.

2025-10-07 • via Nuitee
M
Monica • partner
6
Pros:

Check in was fine, friendly enough fellow at the desk. Overall the facility could use some updating and a deep cleaning. There was visible dirt in the corners of the elevator and our mattress pad was also visibly stained. Additionally the refrigerator ran loudly all night waking us both up. Finally the ceiling appeared to have water damage and was breaking apart in one spot.

2025-10-05 • via Nuitee
M
Mike • partner
10
Pros:

Nice staff and very quiet rooms

2025-10-05 • via Nuitee
S
Seberg • couple • us
10
2025-10-05 • via Nuitee
D
Di Prizio • solo_traveller • us
10
2025-09-30 • via Nuitee
J
Jeff • partner
10
Pros:

Quiet, breakfast was ok.

2025-09-29 • via Nuitee
B
Bonnie • partner
8
Pros:

I don’t know why but they gave us a handicap room. Dim lighting. Room didn’t feel fresh, a bit run down.

2025-09-19 • via Nuitee
R
Ronald • partner
10
Pros:

Quiet and comfortable, easy access to 94. Fantastic breakfast options and staff!

2025-09-16 • via Nuitee
S
sheryl • partner
10
Pros:

Nice Hotel, room was great, pool was excellent!

2025-09-15 • via Nuitee
S
Sujay
4
Pros:

Smoke smell in the rooms.

2025-09-14 • via Nuitee