Clarion Suites Gateway

Hotels
•
Clarion
8.8 (6628 reviews)
1 William Street , Melbourne , au

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Children allowed

Facilities

Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly helpful staff
Great location
Delicious food
Cons:
Noisy from traffic and train tracks
Car park charges were higher than advertised
Some rooms outdated

Categories

Cleanliness
8.73
Clean and comfortable with great views of the river. Noted for being very clean.
Service
9.2
Staff were amazing and friendly, very attentive when needed.
Location
9.24
Great location, close to CBD and tram stops, with a beautiful view of the Yarra.
Room Quality
8.69
Spacious rooms with great views, but some rooms noted as outdated.
Amenities
8.22
Good amenities but noted some areas might benefit from refurbishment.
Value for Money
8.68
Good value for money especially with included breakfast.
Food and Beverage
8.73
Delicious meals at both breakfast and dinner; good variety.
Overall Experience
8.9
Very pleasant stay with exceeding expectations overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:18

Property Description

Luxurious Self-Catering Suites and Studios
Experience the epitome of comfort and convenience at Clarion Suites Gateway. Our spacious self-catering studios and suites provide the perfect retreat in the heart of Melbourne CBD.

Prime Riverside Location
Nestled along the picturesque banks of the Yarra River, our hotel offers unparalleled views and easy access to the city's top attractions. Explore Melbourne's vibrant entertainment scene at Crown Entertainment Complex and Southbank, just a stone's throw away.

Modern Amenities and Free WiFi
Enjoy the seamless blend of modern amenities and warm hospitality during your stay. Stay connected with complimentary WiFi and indulge in the best of Melbourne right at your doorstep.

Ready to elevate your Melbourne experience? Book your stay at Clarion Suites Gateway now!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card. Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 2.5% charge when you pay with an American Express or Diners Club credit card. When booking for groups, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 30 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for AUD 25 per person per stay when using an existing bed.
    Children from 13 years old to 17 years old stay for AUD 75 per person per night when using an existing bed.
    Children up to and including 11 years old stay for AUD 25 per person per night when using an available extra bed.
    People 12 years old and over stay for AUD 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 6628 reviews
Cleanliness: 8.73
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.9
A
Amber • couple • au
10
2026-02-14 • via Nuitee
A
Anke • extended_group • de
10
2026-02-14 • via Nuitee
J
Janine • couple • au
9
Excellent choice for your stay in Melbourne.
Pros:

We have stayed before and I thought the hotel was excellent. Very comfortable, parking available for our car and in an excellent location. Our room was excellent.

Cons:

Nothing. It was all good.

2026-02-13 • via Nuitee
A
Alessandro • couple • br
9
Boa estadia
Pros:

Localização bem central e próximo das principais atrações, quarto excelente e espaçoso com cozinha completa, funcionários atenciosos

Cons:

Café da manhã limitado

2026-02-13 • via Nuitee
A
Angus • solo_traveller • au
9
2026-02-13 • via Nuitee
J
Juergen • couple • de
10
Gerne wieder
Pros:

Freundlichkeit

2026-02-12 • via Nuitee
B
Belinda • couple • au
8
Great place to stay for a CBD stopovers
Pros:

Location was great, room was spacious & comfortable

Cons:

The bath shower

2026-02-12 • via Nuitee
J
Julie • couple • au
9
Spacious, well appointed apartments in handy central location in Melbourne
Pros:

Spacious, well appointed apartments with good kitchen facilities, comfy beds, good location near trams

Cons:

Bathroom was a bit cramped, no place to keep toiletries, makeup around basin

2026-02-11 • via Nuitee
R
Rodrigo • couple • mx
6
Ok
Pros:

The view from the room.

Cons:

Accessing the parking.

2026-02-11 • via Nuitee
L
Leah • couple • au
10
Amazing fun and enjoyable
Pros:

Everything it was a great stay especially the location and the upgrade thank you

Cons:

Nothing it was all great

2026-02-11 • via Nuitee
S
Slavomir N • family_with_children • cz
9
Pros:

Báječný výhled na řeku, slabší wifi a přes ulici jsou slyšet vlaky, ale výhled a poloha byly top:-)

2026-02-10 • via Nuitee
P
PATrycja • solo_traveller • gb
10
2026-02-10 • via Nuitee
J
Judy Bright • family_with_children • au
9
Great location and stay.
Pros:

Staff were friendly and helpful. A great location.

Cons:

Rooms are looking a little dated now.

2026-02-10 • via Nuitee
H
Heidi • couple • nz
7
Pros:

Great location and lovely staff

2026-02-09 • via Nuitee
W
Wanphen • family_with_children • th
10
2026-02-08 • via Nuitee
C
Camilleri • family_with_children • au
10
Pros:

Great view, affordable, everything was walking distance, pretty quiet, friendly staff

2026-02-08 • via Nuitee
A
Abby • family_with_children • au
9
2026-02-08 • via Nuitee
S
Sriranjan Chaudhuri • family_with_children • in
10
Awesome place with friendly staff
Pros:

The location is spot on in the middle of CBD and all the action it has to offer. Trams are available right in front and many places one can go walking. The staff are a credit to the establishment, and most of them helped with a smile. The suite was comfortable and had a super view over the Yarra river.

2026-02-08 • via Nuitee
A
Amy • solo_traveller • au
10
Great stay yet again, will definitely be back!!
Pros:

Absolutely love this place, ticks all the boxes for me! Great location, rooms are lovely, bed is comfy, staff are awesome! Great for singles, couples or family’s! Room sizes to accommodate everyone! Highly recommended

2026-01-31 • via Nuitee
A
Angela • family_with_children • br
9
Pros:

Acomodação

2026-01-31 • via Nuitee