Clarion Suites Gateway

Hotels
Clarion
8.8 (6787 reviews)
1 William Street , Melbourne , au

Children allowed

Facilities

Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly helpful staff
Great location
Delicious food
Cons:
Noisy from traffic and train tracks
Car park charges were higher than advertised
Some rooms outdated

Categories

Cleanliness
8.73
Clean and comfortable with great views of the river. Noted for being very clean.
Service
9.2
Staff were amazing and friendly, very attentive when needed.
Location
9.24
Great location, close to CBD and tram stops, with a beautiful view of the Yarra.
Room Quality
8.69
Spacious rooms with great views, but some rooms noted as outdated.
Amenities
8.22
Good amenities but noted some areas might benefit from refurbishment.
Value for Money
8.68
Good value for money especially with included breakfast.
Food and Beverage
8.73
Delicious meals at both breakfast and dinner; good variety.
Overall Experience
8.9
Very pleasant stay with exceeding expectations overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:18

Property Description

Luxurious Self-Catering Suites and Studios
Experience the epitome of comfort and convenience at Clarion Suites Gateway. Our spacious self-catering studios and suites provide the perfect retreat in the heart of Melbourne CBD.

Prime Riverside Location
Nestled along the picturesque banks of the Yarra River, our hotel offers unparalleled views and easy access to the city's top attractions. Explore Melbourne's vibrant entertainment scene at Crown Entertainment Complex and Southbank, just a stone's throw away.

Modern Amenities and Free WiFi
Enjoy the seamless blend of modern amenities and warm hospitality during your stay. Stay connected with complimentary WiFi and indulge in the best of Melbourne right at your doorstep.

Ready to elevate your Melbourne experience? Book your stay at Clarion Suites Gateway now!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card. Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 2.5% charge when you pay with an American Express or Diners Club credit card. When booking for groups, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 30 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for AUD 25 per person per stay when using an existing bed.
    Children from 13 years old to 17 years old stay for AUD 75 per person per night when using an existing bed.
    Children up to and including 11 years old stay for AUD 25 per person per night when using an available extra bed.
    People 12 years old and over stay for AUD 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 6787 reviews
Cleanliness: 8.73
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.9
A
Adrian solo_traveller au
10
2026-04-11 via Nuitee
H
Heidi couple au
9
Love the City Lights at the Clarion
Pros:

I have stayed 11 times and love the riverview apartments, facilities and friendly staff. On my most recent visit I was given a complimentary upgrade to a Deluxe Suite.

2026-04-11 via Nuitee
R
RK AU couple au
10
2026-04-11 via Nuitee
A
Adrian solo_traveller au
10
2026-04-11 via Nuitee
A
Angela couple au
9
Enjoyable stay in a clean & comfortable quiet suite
Pros:

Welcoming staff, good location close to trains & trams, good facilities in a terrific apartment size suite

2026-04-10 via Nuitee
F
Felicity couple au
8
2026-04-10 via Nuitee
L
Lyndsay couple au
8
2026-04-10 via Nuitee
G
Giovanni couple au
9
2026-04-10 via Nuitee
family_with_children au
10
2026-04-10 via Nuitee
K
Kristoffer family_with_children au
9
Short stay
Pros:

Everything is great, we nearly always stay here when we come to Melbourne.

Cons:

Getting more expensive .

2026-04-09 via Nuitee
M
Man family_with_children au
9
2026-04-09 via Nuitee
M
Maria couple au
9
2026-04-08 via Nuitee
P
Paul solo_traveller au
8
2026-04-08 via Nuitee
M
mohsin couple au
10
Overall, I had a comfortable stay and really enjoyed the beautiful view
Pros:

I really like the apartment. It’s comfortable and the view is very beautiful.

Cons:

just wanted to let you know that the toilet sometimes gets blocked and drains very slowly. It happens occasionally and might need to be checked properly.

Everything else in the apartment is good, no issues. Just this one needs attention.

2026-04-08 via Nuitee
D
Daniel couple au
8
Lovely overnight stay
Pros:

Location, staff

Cons:

Expected a little more for price

2026-04-08 via Nuitee
L
Leon couple au
8
Good time
Pros:

Staff great

Cons:

Car park

2026-04-07 via Nuitee
F
Franks family_with_children au
10
2026-04-07 via Nuitee
C
Carly couple au
7
Pros:

Location and staff so nice

Cons:

Noise from the trains one after another at one stage sounded like an earthquake and didn’t think we were going to be able to sleep but at midnight it stopped.

2026-04-07 via Nuitee
O
Olivia couple au
9
2026-04-07 via Nuitee
P
PHIL family_with_children au
10
prime stay
Pros:

one of the better places in melb i have stayed at , huge big suite complete with everything . Close to casino , Flinders and Spencer Street stations. Loved it . Bargain price at Easter time, not sure on value any other time tho.

Cons:

dishwasher but no tablets , washing machine but no laundry powder .

2026-04-06 via Nuitee