Hotel Zaza Houston Museum District

Hotels
9 (827 reviews)
5701 Main Street , Houston , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Great food quality
Convenient location
Nice amenities
Cons:
Room cleanliness issues
High pricing for the value
Outdated room decor

Categories

Cleanliness
8.16
Room was very run down, indicating a lack of cleanliness.
Service
10
Many reviews praised the service, particularly highlighting staff like Milton and Ms. Mel.
Location
9.63
Location is excellent, with ease of getting around as mentioned.
Room Quality
7.67
Some rooms were described as outdated, not worth the cost.
Amenities
9.62
Complimentary services provided by the hotel enhanced the stay.
Value for Money
7.65
High pricing compared to offered services and room quality.
Food and Beverage
9.61
Food quality was consistently mentioned as good, especially breakfast and holiday meals.
Overall Experience
9.66
Despite some issues, many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:39

Property Description

Luxurious Amenities and Services
Hotel Zaza Houston Museum District offers an array of upscale amenities including an outdoor pool, terrace, and poolside bar. Indulge in relaxation at the spa center and sauna, or savor a meal at the onsite restaurant.

Elegant Room Features
Each air-conditioned room is well-appointed with modern conveniences such as a flat-screen TV, refrigerator, and minibar. Enjoy the comfort of hardwood floors, climate control, and blackout drapery. Some rooms even boast additional luxuries like a kitchenette, washer, and dryer.

Convenient Location and Transportation
Located just 5 km from NRG Stadium, this hotel provides easy access to nearby attractions. Take advantage of the free shuttle service (available on Friday and Saturday), complimentary bicycle use, and car hire options for seamless exploration.

Experience luxury and convenience at Hotel Zaza Houston Museum District. Book your stay now for a memorable getaway.

Important information:

Reservations of five or more rooms, or reservations with a duration of five or more consecutive nights require further processing by the property. Dependent upon occupancy, season or special event, five or more reservations or reservations with a duration of five or more nights will be required a deposit ranging from 10% to 100% of the total price.

Inability to contact customer or invalid credit card for deposit will result in cancelation of all reservations.

Due to the coronavirus (COVID-19), reservation is required for using the Pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 59 per day.

Location

Guest Reviews

9
Based on 827 reviews
Cleanliness: 8.16
Service: 10
Location: 9.63
Room Quality: 7.67
Amenities: 9.62
Value for Money: 7.65
Food and Beverage: 9.61
Overall Experience: 9.66
T
T2149VDamandad • Friends getaway
10
Top Tier Experience
Pros:

My stay this weekend was nothing less than GREAT. From the excellent service at the ZaSpa to the wonderful Valet Team (Especially Moe). I am grateful for the overall experience and kindness of all the staff!

2026-02-08 • via Tripadvisor
S
shevellef • Friends getaway
10
Fist time stay, but DEFINITELY not the last!
Pros:

Our stay was nothing short of AMAZING, had a few hiccups with our first room, but once guest service was made aware, the situation was rectified IMMEDIATELY! While everyone demonstrated a spirit of excellence, the valet team was definitely a cut above. We had several interactions with Mo, because we traveled in our motor home, and to accommodate a 53-ft home-on-wheel, is not always an easy task, but he made it happen. Just an overall GREAT group of people, that were kind, welcoming, and expedient! We will most definitely stay again!

2026-02-08 • via Tripadvisor
D
dpsmith336 • Family • Lexington, North Carolina
10
Milton is a great server.
Pros:

Milton went above and beyond to ensure we had a great breakfast. The food was good and the mimosas were nice. We'll keep this restaurant in mind for the next time we're in Houston.

2026-02-07 • via Tripadvisor
3
312camryns • Family
10
Lovely experience, delicious food. Austin was the bees knees. :)
Pros:

Austin C. was absolutely incredible!!
Wonderful service from all of the waitstaff. :)

2026-02-05 • via Tripadvisor
A
ambereens2023 • Family
10
Beautiful And Quiet Weekday Breakfast Spot
Pros:

I am wild about a lovely cozy breakfast at Monarch! Having gone in for a breakfast expecting the usual American fare - I was delighted to find they had soup on the breakfast menu.

The soup was a delightful mushroom broth with mozzarella - intensely savory but balanced.

Our server Austin went above and beyond in unobstrusively showing us our way around the menu. He just got it right away, and knew with ease the differences between vegan, vegetarian which can be such a bore to explain. He got my partner in crime - my six year old kiddo - a customized order. Wasn’t expecting much from basic fare like toast, but I had to borrow from my kids flavorful plate.

Our server had a fantastic manner, enjoyable conversation at Monarch that always makes our trips down to the Museum District worthwhile.

The views are excellent, and the patio toasty yet with a light breeze filtering through the openings in their picturesque clear patio paneling.

Austin gave us great tips about the area, and we are certainly encouraged to come back with the family.

2026-02-05 • via Tripadvisor
2
266charless • Couples
10
Sensational Service
Pros:

The ambience and cuisine are a hit. Milton C made sure we had a great time. My wife and I dropped in for breakfast and had the Egg & Cheese Biscuit and the Shrimp and Grits…YUM! Love this place!

2026-02-03 • via Tripadvisor
E
esmerelday2026 • Couples
10
Anniversary
Pros:

Let me start off with my husband and I were celebrating our 20th anniversary. John P. out server was amazing. John was very attentive and friendly. John made our experience even better by taking pictures for me and my husband. Awesome atmosphere and environment!

2026-02-02 • via Tripadvisor
B
B3215GTgs • Family
10
Sunday Brunch
Pros:

We live nearby and frequently come for brunch or dinner. Milton our server was outstanding. Professional and helpful.
Food was perfect

2026-02-01 • via Tripadvisor
M
Marcela • solo_traveller • us
10
Excellent
Pros:

Excellent location

Cons:

Hotel decor, very vintage like

2026-01-29 • via Nuitee
K
katecR3955IA • Business
10
Top-Notch Service
Pros:

My corporate booking tool messed up my reservation, and Jessica went above and beyond to help secure a room for me. I arrived to the hotel tired after a long day of flight delays, and the fact that Jessica sensed that and took care of me immediately made me feel welcome. The hotel decor is quirky and funky in a good way, and the room was well-appointed and comfortable. I had a great stay and appreciate the great service.

2026-01-28 • via Tripadvisor
J
JULIANNE • family_with_children • us
8
High priced hotel - couldn't afford a long stay but nice for a couple days
Pros:

The bed and bedding were great. The wait staff in the restaurant was excellent. Jose was great! Liked the balcony even though it was too cold to use it. Liked the 3 mile radius shuttle service. All the guys were really nice and accomodating. Really appreciated the tip of having Daniel do our airport transportation. It was like having a friend pick you up even though we had never met before.

Cons:

Would have appreciated a later check out than 1pm with the situation I was in due to delayed flights due to weather. I was told I was NOT an American Express customer so 1pm was the latest I could have. Guy was curt and unpleasant. The Hotel was NOT full and for the price paid it is hard to believe I couldn't have another hour or two.

2026-01-27 • via Nuitee
S
Steve • couple • us
10
Wonderful facilities
Pros:

Everything!

2026-01-25 • via Nuitee
Z
Z9534IWjennas • Couples
10
Milton C. is Awesome
Pros:

Wonderful Stay. Milton C. was a fabulous server in the restaurant!

2026-01-24 • via Tripadvisor
S
Sperber • family_with_children • us
5
Unique property, difficult access
Pros:

Did not eat at hotel

Cons:

Lighting throughout hotel was much too dim

2026-01-23 • via Nuitee
C
Cornelia • extended_group • us
10
2026-01-20 • via Nuitee
T
Tre • solo_traveller • us
6
2026-01-20 • via Nuitee
C
Curtis • couple • us
6
Pros:

The view nice staff did a great job very professiona

2026-01-19 • via Nuitee
Z
Zachary • couple • us
10
2026-01-19 • via Nuitee
W
Wayne • couple • us
10
2026-01-19 • via Nuitee
K
Kirk • couple • us
10
2026-01-19 • via Nuitee