Hotel Zaza Houston Museum District

Hotels
9 (855 reviews)
5701 Main Street , Houston , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Great food quality
Convenient location
Nice amenities
Cons:
Room cleanliness issues
High pricing for the value
Outdated room decor

Categories

Cleanliness
8.16
Room was very run down, indicating a lack of cleanliness.
Service
10
Many reviews praised the service, particularly highlighting staff like Milton and Ms. Mel.
Location
9.63
Location is excellent, with ease of getting around as mentioned.
Room Quality
7.67
Some rooms were described as outdated, not worth the cost.
Amenities
9.62
Complimentary services provided by the hotel enhanced the stay.
Value for Money
7.65
High pricing compared to offered services and room quality.
Food and Beverage
9.61
Food quality was consistently mentioned as good, especially breakfast and holiday meals.
Overall Experience
9.66
Despite some issues, many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:39

Property Description

Luxurious Amenities and Services
Hotel Zaza Houston Museum District offers an array of upscale amenities including an outdoor pool, terrace, and poolside bar. Indulge in relaxation at the spa center and sauna, or savor a meal at the onsite restaurant.

Elegant Room Features
Each air-conditioned room is well-appointed with modern conveniences such as a flat-screen TV, refrigerator, and minibar. Enjoy the comfort of hardwood floors, climate control, and blackout drapery. Some rooms even boast additional luxuries like a kitchenette, washer, and dryer.

Convenient Location and Transportation
Located just 5 km from NRG Stadium, this hotel provides easy access to nearby attractions. Take advantage of the free shuttle service (available on Friday and Saturday), complimentary bicycle use, and car hire options for seamless exploration.

Experience luxury and convenience at Hotel Zaza Houston Museum District. Book your stay now for a memorable getaway.

Important information:

Reservations of five or more rooms, or reservations with a duration of five or more consecutive nights require further processing by the property. Dependent upon occupancy, season or special event, five or more reservations or reservations with a duration of five or more nights will be required a deposit ranging from 10% to 100% of the total price.

Inability to contact customer or invalid credit card for deposit will result in cancelation of all reservations.

Due to the coronavirus (COVID-19), reservation is required for using the Pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 59 per day.

Location

Guest Reviews

9
Based on 855 reviews
Cleanliness: 8.16
Service: 10
Location: 9.63
Room Quality: 7.67
Amenities: 9.62
Value for Money: 7.65
Food and Beverage: 9.61
Overall Experience: 9.66
C
corey solo_traveller us
10
Highly recommended.
Pros:

The ambiance the photography the delicious food in the restaurants the genuine kindness of the employees unlike I've never seen anywhere else.

Cons:

Nothing comes to mind one of the greatest places I've ever stayed.

2026-04-15 via Nuitee
L
Latosha solo_traveller us
10
Pros:

The hotel itself.

Cons:

I didn't like i had to pay $60 for parking because they don't have free parking after paying all that money for the Hotel room 😒

2026-04-15 via Nuitee
A
Austin solo_traveller us
10
2026-04-13 via Nuitee
D
David solo_traveller us
9
2026-04-09 via Nuitee
D
Danielle solo_traveller us
10
2026-04-08 via Nuitee
C
Charles family_with_children us
10
We will be back soon
Pros:

Loved the coffee bar on our floor. The comfort of the room.

2026-04-07 via Nuitee
C
CHRISTOPHER family_with_children gb
6
Pros:

Walkable location close to many attractions, several great restaurants and the tram plus likeable staff.

Cons:

Washbasin pop-up sink plug was clogged with previous Customers hair - I removed the plug and cleaned myself, front door patch is broken with unprofessional temporary repair leaving a door gap, the TV is a smart TV so your mobile phone couldn't be connected to play music. All finishes need updating.

2026-04-04 via Nuitee
M
Mireille couple be
8
Pros:

Location

Cons:

Sraff not too helpfull

2026-04-02 via Nuitee
A
ayday family_with_children tr
9
2026-03-30 via Nuitee
B
Betsy couple us
10
2026-03-30 via Nuitee
J
Juan family_with_children gt
3
2026-03-28 via Nuitee
A
Amanda couple us
10
2026-03-26 via Nuitee
J
Jasper family_with_children nl
9
Pros:

The hotel has a great vibe, amazing hotel gym, pool area, restaurant and very friendly people. The beds are very comfortable and the room was very spacious with a good shower. Bathrobes are provided in case you want to use the pool (which looks great). There is free transportation provided in case you want to go downtown or visit any other area within a 3-mile radius. The nearby park is definitely a good suggestions to do a run.

Cons:

Nothing.

2026-03-25 via Nuitee
A
Allen couple us
10
2026-03-20 via Nuitee
G
Guilherme solo_traveller us
9
2026-03-20 via Nuitee
J
Judith couple us
8
Nice hotel, could use a little refreshing.
Pros:

Easy booking, nice front desk staff

Cons:

Maid knocking on door at 8 am and waking us up.

2026-03-19 via Nuitee
M
Mario couple us
8
2026-03-12 via Nuitee
J
Johanna couple us
10
2026-03-12 via Nuitee
S
Seth couple us
10
2026-03-05 via Nuitee
F
Francesca couple us
10
2026-03-03 via Nuitee