Children allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Comfortable beds
Great location
Friendly staff
Cons:
Service delays
Room not ready on arrival
Air conditioning issues

Categories

Cleanliness
8.5
Some reviews mentioned a cleanliness issue with the air conditioning and room temperature.
Service
10
Staff are friendly and attentive, providing a warm welcome.
Location
10
The hotel is well-situated, close to major transport hubs.
Room Quality
8.5
Several reviews noted generous and comfortable rooms.
Amenities
8.5
Amenities were generally good, but some issues noted with restaurant service.
Value for Money
8.5
The price should include breakfast for better value.
Food and Beverage
8.5
Quality of food is good, but breakfast options are lacking for the price.
Overall Experience
9.5
Overall a comfortable and enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:44

Property Description

Central Location
The 4-star Pullman St Pancras is a stone's throw away from major transportation hubs and iconic London attractions.

Luxurious Amenities
Enjoy the convenience of free Wi-Fi, a fitness centre, and 24-hour room service at Pullman St Pancras.

GA KingsX - Bar & Kitchen
Indulge in exquisite dining at the on-site GA KingsX - Bar & Kitchen, adding a touch of luxury to your stay.

Experience the best of London with Pullman St Pancras - book your stay now for a memorable and comfortable visit.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. The third person named by the parents must present their written authorization with a certified signature.

Parking is available to guests of the Pullman London St Pancras at the nearby Ibis Euston/St. Pancras hotel for an additional charge.

Please present the same credit card used to guarantee your booking when checking in.

A credit card deposit is required upon check in for all reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Video

Guest Reviews

9
Based on 4257 reviews
Cleanliness: 8.5
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
J
Julien solo_traveller fr
10
2026-04-04 via Nuitee
R
RickyWKChan couple hk
9
2026-04-04 via Nuitee
I
Iman couple gb
7
2026-04-04 via Nuitee
J
Jamie solo_traveller gb
9
2026-04-03 via Nuitee
D
DILRAJ couple gb
7
2026-04-03 via Nuitee
W
Wendy couple gb
9
Perfect venue for a nights stay to see Shows
Pros:

Great location to King’s Cross and St Pancras station
Very friendly and helpful staff. Nice rooms. Great view from escalators over London skyline.

Cons:

It’s a little on expensive side but as they say you get what you pay for.

2026-04-03 via Nuitee
A
Alison couple gb
10
Cool hotel - great location.
Pros:

Liked the lobby decor. The room was a good size, bathroom compact but perfectly nice. Staff very helpful. The location was great for travelling in and out of Kings Cross and it’s convenient to walk to restaurants in Coal Drops Yard.

Cons:

Nothing.

2026-04-03 via Nuitee
S
Sara couple ch
9
2026-04-03 via Nuitee
L
Louise family_with_children us
9
great location for access to Tube/Trains/Eurostar & anywhere in central london with/in 20mins!
Pros:

location to tube and train stations. the breakfast which we paid extra for to have included in our stay, was very good and consistent. lots of good options for that meal.

Cons:

Management was VERY responsive to our concern about the HEAT /temp in room - extremely hot in the room and moved us to a different room on 1st floor which was very good. the TV in the room wasnt working and never worked for the entire stay. But management was responsive, and couldnt change out the small TV by the couch. The room did have one working TV in the room.

2026-04-03 via Nuitee
J
jill solo_traveller us
10
First time in London and was very pleased with the hotel .
Pros:

The cool vibe of the hotel and central location . Rooms were comfortable size and very clean rooms .

Cons:

Central location and comfortable beds

2026-04-02 via Nuitee
S
Salla family_with_children fi
9
Hyvä sijainti ja siisti hotelli
Pros:

Hyvä sijainti

2026-04-02 via Nuitee
G
Gerry couple gb
9
Excellent location and modern hotel with great staff!
Pros:

Modern & Jazzy & Chic decor. Great, great staff - attentive & caring. All of them!

Cons:

No luggage ramp to reception. Tiny detail.

2026-04-02 via Nuitee
L
Lawrence couple gb
8
We would go back
Pros:

Clean
well located
All good quality

2026-04-02 via Nuitee
N
Norbert couple gb
10
2026-04-02 via Nuitee
R
Robert couple gb
8
Good hotel - shame aircon not on
Pros:

Property is nice and well located - good rooms and nice restaurant. Booked last minute but was able to check in around 12:00

Cons:

Room was good but aircon was not on so if was unbearably hot. Asked reception staff and told aircon not on as on “winter settings”. Normally an open window would solve but with room overlooking a busy and noisy Euston Road this is not possible!! Should be flexible on use on aircon!!

2026-04-02 via Nuitee
S
Shinya solo_traveller be
7
2026-04-01 via Nuitee
K
Keisha extended_group us
9
This is a good place to stay especially if you need better access to the train station or airport.
Pros:

There is a lot that is offered for breakfast. The staff is friendly and accommodating. The room was quiet. The location was okay although you can see there have been some issues in the area in the past.

Cons:

The frosted bathroom door is a complete no for me. When you are not staying with your spouse or something like that, that door is a problem. You can still see through it.

2026-04-01 via Nuitee
C
Clemence couple be
8
2026-04-01 via Nuitee
J
Jason couple gb
9
2026-04-01 via Nuitee
C
Chun On couple hk
7
2026-04-01 via Nuitee