Burnett Riverside Hotel

Hotels
8.1 (1367 reviews)
7 Quay Street , Bundaberg , au

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cleanliness
Cons:
Room cleanliness issues
Dated room decor
High prices

Categories

Cleanliness
7.56
Some reviews mentioned rooms needing updates and being dirty.
Service
8.53
Guests appreciated the friendly staff and excellent service.
Location
9.07
Great location with proximity to amenities and riverside views.
Room Quality
7.52
Some rooms described as dated or soft beds, but generally comfortable.
Amenities
8.05
Good amenities but some guests mentioned wanting better options.
Value for Money
7.01
Some guests feel the price does not match the quality.
Food and Beverage
8.56
Delicious meals at the restaurant and positive dining experiences.
Overall Experience
8.53
Overall positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:35

Property Description

Riverfront Location
Enjoy stunning views of the Burnett River from your room at Riverside Hotel. Perfect for a relaxing getaway, the hotel offers a serene atmosphere away from the hustle and bustle.

Modern Rooms with Spa Baths
Indulge in luxury with our modern rooms equipped with spa baths and private balconies. Unwind after a day of exploring Bundaberg in the comfort of your own space.

Local Dining Experience
Treat your taste buds at H2O Restaurant & Bar, where you can savor delicious dishes made from local produce while taking in picturesque river views. A perfect dining experience awaits you at Riverside Hotel.

Book now to experience a perfect blend of comfort, luxury, and local charm at Riverside Hotel in Bundaberg.

Important information:

Please note that a 1.3% charge applies for payments made with a credit card.

Please note that if your reservation includes a complimentary breakfast, it is a continental breakfast. A cooked breakfast is available for an additional charge.

Burnett Riverside Hotel requires a $50 Pre-Authorized hold for all check-ins. This is completed using a credit card and must be done via chip and pin. This Pre-Authorized amount is released at checkout subject to mini-bar and room service usage.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BDB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for AUD 20 per person per night when using an existing bed.
    People 2 years old and over stay for AUD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1367 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 7.01
Food and Beverage: 8.56
Overall Experience: 8.53
N
Nguyen • family_with_children • au
10
Pros:

River view,

Cons:

Nothing

2026-04-27 • via Nuitee
S
Sian • extended_group • gb
10
Great little find. Helpful staff and easy parking
Pros:

Great little find , with helpful receptionist

Cons:

N/A

2026-04-27 • via Nuitee
L
Lindsey • family_with_children • au
10
Pros:

Location, helpful staff.

Cons:

Nothing

2026-04-24 • via Nuitee
S
Shem • solo_traveller • au
5
Overpriced and underwhelmed
Pros:

Location was decent. Bed was comfortable. Room was large.

Cons:

Very old and tired. Rooms not clean in high touch areas - needs a deep clean. Room layout and furniture is awkward.

2026-04-24 • via Nuitee
N
Nigel • couple • au
6
Comfortable beds although room was not clean very well. Staff were all very friendly and helpful.
Pros:

Good location, friendly staff and great food and cocktails at restaurant.

Cons:

Rooms were not cleaned very well. Benches dirty and side table had rubbish on it.

2026-04-22 • via Nuitee
B
Brad • solo_traveller • au
8
2026-04-20 • via Nuitee
M
Mel • couple • au
10
Retuning stay for us love it
Pros:

Location ease of booking

Cons:

Nothing

2026-04-18 • via Nuitee
E
Eden • solo_traveller • au
10
2026-04-18 • via Nuitee
K
Kylie • family_with_children • au
7
2026-04-16 • via Nuitee
C
Carol • solo_traveller • au
9
A lovely Riverview hotel with great facilities and lovely welcoming staff.
2026-04-16 • via Nuitee
T
Toni • solo_traveller • au
9
Pros:

Clean, comfortable, great central location

2026-04-13 • via Nuitee
J
Jo-Ann • couple • au
3
Pros:

Location

Cons:

Old, worn

2026-04-12 • via Nuitee
N
Newland • couple • au
6
Pros:

The location was great and being able to see the river was stunning. Surprisingly quite for the area and had very friendly staff.

Cons:

When leaving the underground car park right at the gate is a decent lip. If not careful of the angle you take you will scrap and feel like you've hit something especially if you're in a small car.
Rooms could be cleaner, wine glasses and wine bottle plus all furniture had a layer of visible dust

2026-04-11 • via Nuitee
E
Emma • solo_traveller • au
7
2026-04-10 • via Nuitee
C
Chantel • couple • au
8
Location was great.Close to everything.
Cons:

Size of the bathroom/toilet was quite small.

2026-04-09 • via Nuitee
M
Margaret • solo_traveller • au
10
2026-04-08 • via Nuitee
M
Melissa • family_with_children • au
9
Pros:

Great location, water view, staff were friendly, the restaurant was lovely, good food and ambience

Cons:

Nothing

2026-04-07 • via Nuitee
T
Thomas • solo_traveller • dk
8
Pros:

Very friendly and basic room

Cons:

A bit too little compared to price

2026-04-06 • via Nuitee
J
Jessica • family_with_children • au
7
2026-04-06 • via Nuitee
M
Matthew • family_with_children • gb
10
Great place to stay in Bundaberg
Pros:

Great room and location.

Cons:

Slightly wiffy bathroom

2026-04-03 • via Nuitee