Burnett Riverside Hotel

Hotels
8.1 (1312 reviews)
7 Quay Street , Bundaberg , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cleanliness
Cons:
Room cleanliness issues
Dated room decor
High prices

Categories

Cleanliness
7.56
Some reviews mentioned rooms needing updates and being dirty.
Service
8.53
Guests appreciated the friendly staff and excellent service.
Location
9.07
Great location with proximity to amenities and riverside views.
Room Quality
7.52
Some rooms described as dated or soft beds, but generally comfortable.
Amenities
8.05
Good amenities but some guests mentioned wanting better options.
Value for Money
7.01
Some guests feel the price does not match the quality.
Food and Beverage
8.56
Delicious meals at the restaurant and positive dining experiences.
Overall Experience
8.53
Overall positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:35

Property Description

Riverfront Location
Enjoy stunning views of the Burnett River from your room at Riverside Hotel. Perfect for a relaxing getaway, the hotel offers a serene atmosphere away from the hustle and bustle.

Modern Rooms with Spa Baths
Indulge in luxury with our modern rooms equipped with spa baths and private balconies. Unwind after a day of exploring Bundaberg in the comfort of your own space.

Local Dining Experience
Treat your taste buds at H2O Restaurant & Bar, where you can savor delicious dishes made from local produce while taking in picturesque river views. A perfect dining experience awaits you at Riverside Hotel.

Book now to experience a perfect blend of comfort, luxury, and local charm at Riverside Hotel in Bundaberg.

Important information:

Please note that a 1.3% charge applies for payments made with a credit card.

Please note that if your reservation includes a complimentary breakfast, it is a continental breakfast. A cooked breakfast is available for an additional charge.

Burnett Riverside Hotel requires a $50 Pre-Authorized hold for all check-ins. This is completed using a credit card and must be done via chip and pin. This Pre-Authorized amount is released at checkout subject to mini-bar and room service usage.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BDB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for AUD 20 per person per night when using an existing bed.
    People 2 years old and over stay for AUD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1312 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 7.01
Food and Beverage: 8.56
Overall Experience: 8.53
J
Juha couple au
9
Hotel is cozy and neat
Pros:

Good location, easy to travel where needed from there

Cons:

Only issue is the mattress was too hard

2026-03-13 via Nuitee
M
Martin solo_traveller au
9
2026-03-12 via Nuitee
P
Polly couple au
10
Wonderful location and super clean and tidy
Pros:

Amazing location on the river, great restaurant attached and wonderful staff all around.

2026-03-11 via Nuitee
A
Amanda-Jane couple au
3
A disappointing property for Bundaberg.
Pros:

The location.

Cons:

There were signs everywhere in the room threatening to fine guests for not keeping the bathroom door closed in case steam set off the fire alarms, smoking or vaping also. The TV had the most basic and difficult to navigate TV options. No streaming or pay TV availability. Free to air only. There was no breakfast service available. The rooms were reasonably clean but very outdated. This was an emergency stay due to flooding and I am a local, and was given no discount. This is a disappointing property for Bundaberg being the only one on the river. Over priced stay for no real value.

2026-03-10 via Nuitee
D
Deborah family_with_children au
8
2026-03-09 via Nuitee
S
Sierra couple au
10
2026-03-08 via Nuitee
G
Genevieve couple au
9
Pros:

The view and the bed were both great. The staff were great.

Cons:

Restaurant was pricey and not open for breakfast

2026-03-07 via Nuitee
A
Amanda family_with_children au
8
Cons:

Bathroom not private

2026-03-07 via Nuitee
E
Ewan couple au
8
2026-03-06 via Nuitee
B
Brackin family_with_children au
10
2026-03-06 via Nuitee
T
TRENT family_with_children au
10
2026-03-04 via Nuitee
T
Tania couple au
6
Relaxing but limited
Pros:

The location and the staff are amazing

Cons:

Attention to detail when cleaning would improve the appearance also could do with an upgrade to furnishing

2026-03-01 via Nuitee
C
Cathy B family_with_children au
10
Pros:

Location

Cons:

Lifts very slow

2026-03-01 via Nuitee
C
Chris couple au
10
2026-03-01 via Nuitee
L
Lisa family_with_children au
5
Nice big room but the bed ruined it overall
Cons:

The bed was so so bad.

2026-03-01 via Nuitee
C
Clayton couple au
1
2026-02-28 via Nuitee
T
Thomas solo_traveller au
1
Disappointing & refund expected for price difference between the two accomodations.
Pros:

Nothing.

Cons:

Nothing. Booked the Riverside Hotel and due to them overbooking we were moved to the international motel which the Burnett Hotel regarded as ‘like for like accomodation’. It is in no way comparable and much cheaper than what was actually booked - very disappointing.

2026-02-26 via Nuitee
K
Krista family_with_children au
10
2026-02-24 via Nuitee
L
Lynette solo_traveller au
8
2026-02-24 via Nuitee
N
Nelleke couple nl
7
Pros:

Prima ligging, mooie ruime kamer

Cons:

Airco boven het bed, waardoor koude lucht over je hoofd.

2026-02-23 via Nuitee