Burnett Riverside Hotel

Hotels
8.1 (1481 reviews)
7 Quay Street , Bundaberg , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cleanliness
Cons:
Room cleanliness issues
Dated room decor
High prices

Categories

Cleanliness
7.56
Some reviews mentioned rooms needing updates and being dirty.
Service
8.53
Guests appreciated the friendly staff and excellent service.
Location
9.07
Great location with proximity to amenities and riverside views.
Room Quality
7.52
Some rooms described as dated or soft beds, but generally comfortable.
Amenities
8.05
Good amenities but some guests mentioned wanting better options.
Value for Money
7.01
Some guests feel the price does not match the quality.
Food and Beverage
8.56
Delicious meals at the restaurant and positive dining experiences.
Overall Experience
8.53
Overall positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:35

Property Description

Riverfront Location
Enjoy stunning views of the Burnett River from your room at Riverside Hotel. Perfect for a relaxing getaway, the hotel offers a serene atmosphere away from the hustle and bustle.

Modern Rooms with Spa Baths
Indulge in luxury with our modern rooms equipped with spa baths and private balconies. Unwind after a day of exploring Bundaberg in the comfort of your own space.

Local Dining Experience
Treat your taste buds at H2O Restaurant & Bar, where you can savor delicious dishes made from local produce while taking in picturesque river views. A perfect dining experience awaits you at Riverside Hotel.

Book now to experience a perfect blend of comfort, luxury, and local charm at Riverside Hotel in Bundaberg.

Important information:

Please note that a 1.3% charge applies for payments made with a credit card.

Please note that if your reservation includes a complimentary breakfast, it is a continental breakfast. A cooked breakfast is available for an additional charge.

Burnett Riverside Hotel requires a $50 Pre-Authorized hold for all check-ins. This is completed using a credit card and must be done via chip and pin. This Pre-Authorized amount is released at checkout subject to mini-bar and room service usage.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BDB

Location

Guest Reviews

8.1
Based on 1481 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 7.01
Food and Beverage: 8.56
Overall Experience: 8.53
S
Shardai solo_traveller au
10
2026-08-21 via Nuitee
S
Stella solo_traveller au
10
2026-08-20 via Nuitee
T
Tammy couple au
8
Good property, clean & comfortable
Pros:

Spacious rooms, comfortable beds

Cons:

Lift was a bit intermittent

2026-08-18 via Nuitee
A
Adrian solo_traveller gb
7
Excellent location, comfortable and friendly staff.
Pros:

Room very big and great view of the river.

Cons:

Your AI reception is not the best felt very artificial and has large pauses when responding.

2026-08-18 via Nuitee
N
Naomi couple au
10
2026-08-15 via Nuitee
R
Rowena solo_traveller au
10
Relaxed and quiet especially after a full days driving
Pros:

It was tidy only one customer, maybe a little to much to drink
Good to have under cover lock up
Parking as a women travelling on my own

Cons:

It was all good

2026-08-13 via Nuitee
T
Tace couple au
4
2026-08-12 via Nuitee
M
Morika family_with_children au
7
Pros:

The view from the small balcony, the beds, size of the room, and friendly service.

Cons:

The stress of possibly triggering the fire alarm and getting a $1500 fine for just showering, and no furniture to enjoy the river view.

2026-08-11 via Nuitee
S
SAMUEL couple au
10
Excellent
Pros:

The Bed was very comfortable and relaxing.

Cons:

Everything was great. Excellent location and proximity to city centre, shopping centre, cafe and Distillary.

2026-08-11 via Nuitee
S
Steve solo_traveller au
1
Appalling
Pros:

Nothing

Cons:

No room!!! Rolled up and no room ready at 6pm!. Thought someone was still staying it! They sent me to another hotel and gave me 2 beers for one night. Wanted me to come back the second night. Got to be kidding all that for a 2 night stay. Now I have a full charge on my credit card!

2026-08-11 via Nuitee
W
Wendy couple au
8
Good place to stay
Pros:

Clean room with a view

Cons:

Could not get Netflix to work on TV

2026-08-10 via Nuitee
S
Sarah family_with_children au
7
2026-08-09 via Nuitee
B
Brian couple au
9
2026-08-06 via Nuitee
E
Emanuel couple au
8
2026-08-06 via Nuitee
C
Chris couple au
8
Overall enjoyable, in spite of no dinner on Sunday night.
Cons:

Location on side-road that we could not find entrance to in the dark. Lighting in the area very poor as well.

2026-08-04 via Nuitee
J
Jodie Springer couple au
10
2026-08-03 via Nuitee
R
Renee couple au
7
Great location!!!
Pros:

Beautiful reception by staff,
Great location 👌
Took a King spa room, with balcony and view of river both ways... restaurant wasn't open, although there is a great RSL 500 metres up :)

Cons:

Balcony rails not good 😐
When on balcony you can see straight into next bedroom and full balcony, no privacy which was unexpected 😅

2026-08-03 via Nuitee
J
Jennifer couple au
10
It was very comfortable. The rooms were large and it felt homely. We enjoyed our stay very much.
2026-08-03 via Nuitee
J
Jodie Springer couple au
9
2026-08-03 via Nuitee
S
Samuel solo_traveller au
9
Pros:

Views

2026-08-03 via Nuitee