Mercure Ballarat Hotel & Convention Centre

Hotels
Mercure
8 (1865 reviews)
613 Main Road , Ballarat , au

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Beautiful location
Comfortable beds
Good amenities
Cons:
Dirty bathrooms
Limited breakfast choices
Aging facilities

Categories

Cleanliness
6.33
Multiple mentions of dirty bathrooms and cleaning issues.
Service
8.8
Staff were polite and friendly, though check-in experience was mixed.
Location
9.34
Beautiful lake setting and spacious grounds.
Room Quality
7.29
Rooms are clean and comfortable but showing signs of age.
Amenities
8.82
Good access to new release movies and breakfast provided.
Value for Money
7.28
Cost of breakfast and limited food choices felt overpriced.
Food and Beverage
7.83
Breakfast options were disappointing and could be improved.
Overall Experience
8.3
Overall adequate stay but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:36

Property Description

Manicured Gardens and Ornamental Lake
Set on 3 hectares of manicured gardens with an ornamental lake, Mercure Ballarat Hotel & Convention Centre offers a picturesque retreat for guests to unwind and relax amidst nature.

Convenient Location
Located opposite the award-winning Sovereign Hill and just a short drive from Ballarat's historic center, Mercure Ballarat provides easy access to explore the city's attractions and landmarks.

Relaxation and Dining Options
With an outdoor swimming pool, fitness center, day spa, bistro, and lounge bar, guests can indulge in leisure activities and culinary delights during their stay at Mercure Ballarat Hotel & Convention Centre.

Book your stay at Mercure Ballarat Hotel & Convention Centre now to experience a perfect blend of comfort and convenience.

Important information:

Please note, there is a 1.1 % credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for AUD 25 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1865 reviews
Cleanliness: 6.33
Service: 8.8
Location: 9.34
Room Quality: 7.29
Amenities: 8.82
Value for Money: 7.28
Food and Beverage: 7.83
Overall Experience: 8.3
E
Eloise couple au
7
2026-04-17 via Nuitee
D
Denice couple au
9
Would definitely stay again
Pros:

Very happy with everything. Room well presented, bed very comfy, pillows very nice. Would not hesitate to stay here again. Golden Point pub right next door, so if you wanted to have a few drinks there is no need to drive just a few minutes walk and you’re there, they have lovely meals too. The Mercure property is very nice to just walk around as well, gardens were lovely.

Cons:

Nothing, everything was very nice. Only thing I would suggest to management is… as they cater for functions and other events, it would be nice to have a full length mirror in the room.

2026-04-17 via Nuitee
G
Gerhard solo_traveller at
10
Alles ok
Pros:

Sehr gut

Cons:

Nichts

2026-04-16 via Nuitee
N
Neal solo_traveller au
10
Great value for money
Pros:

The property was maintained to an exceptional level. the restaurant was great and the staff were friendly and helpful.

2026-04-15 via Nuitee
R
Rebecca solo_traveller au
8
2026-04-14 via Nuitee
P
paul couple au
7
2026-04-14 via Nuitee
A
Andreas solo_traveller ch
9
2026-04-13 via Nuitee
I
Ian couple au
8
Pros:

Location, the room was nice and was clean .

Cons:

We asked for the rooms to be together and they weren’t.
The shower head was dripping .
Not being able to park your car at the front of your room is a pain .

2026-04-13 via Nuitee
D
Daniel couple au
8
2026-04-10 via Nuitee
L
Lauren couple au
5
2026-04-09 via Nuitee
K
Kim couple au
7
Fantastic place to stay and location. The rooms need updating
Pros:

The location

Cons:

The shower in the bath .
Very slippery and dangerous.
The shower head leaked

2026-04-09 via Nuitee
C
Claire family_with_children au
10
Pros:

Staff went above and beyond to accommodate us at the last minute after we were let down by another provider, lovely room, grounds, good breakfast. All around a great experience.

Cons:

Bins were tiny, could have done with a tea towel in the kitchen, but overall we had everything we needed

2026-04-07 via Nuitee
R
Renee couple au
6
Fair value for money. The room was quite cheap which I was surprised at the cost when I booked looking at the pictures o
Pros:

Beautiful grounds! Great location.

Cons:

Our room had a bathroom fan that sounded like a helicopter taking off! Tiles were coming off the walls. A couple of the rooms we walked past appeared to be undergoing upgrade so maybe an upgrade is happening?

2026-04-07 via Nuitee
M
Mike family_with_children gb
9
Great value
Pros:

Excellent

2026-04-07 via Nuitee
A
Avarjana family_with_children au
10
Convenient and nice
Pros:

The room was tidy and spacious. There's also a really nice garden area for a good morning walk. Plus, there's undercover parking available for our room. It's only a 5-minute drive to Sovereign Hill, which is a must-see in Ballarat!

Cons:

Didn't have a coffee machine but had an electric kettle to make tea/coffee.

2026-04-07 via Nuitee
J
Jingquan family_with_children au
8
2026-04-07 via Nuitee
S
Scott solo_traveller au
6
Cons:

Power was out when we arrived. It would have been nice to have been notified in advance and given the option of free cancellation to find another place given we were arriving late after a long day of driving a

2026-04-07 via Nuitee
J
Jane couple au
2
2026-04-06 via Nuitee
L
Lucinda solo_traveller au
6
Pleasant but needs refurbishment
Pros:

A beautiful little lake and outdoor area. Quiet. Friendly staff.

Cons:

The room was old and tired and in dire need of refurbishment. There was mould in various parts of the bathroom. Not good value for money at all. The breakfast was expensive and not particularly good quality, the bacon especially was hard and rubbery.

2026-04-06 via Nuitee
J
Janelle family_with_children au
7
2026-04-06 via Nuitee