Mercure Ballarat Hotel & Convention Centre

Hotels
•
Mercure
8 (1959 reviews)
613 Main Road , Ballarat , au

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Beautiful location
Comfortable beds
Good amenities
Cons:
Dirty bathrooms
Limited breakfast choices
Aging facilities

Categories

Cleanliness
6.33
Multiple mentions of dirty bathrooms and cleaning issues.
Service
8.8
Staff were polite and friendly, though check-in experience was mixed.
Location
9.34
Beautiful lake setting and spacious grounds.
Room Quality
7.29
Rooms are clean and comfortable but showing signs of age.
Amenities
8.82
Good access to new release movies and breakfast provided.
Value for Money
7.28
Cost of breakfast and limited food choices felt overpriced.
Food and Beverage
7.83
Breakfast options were disappointing and could be improved.
Overall Experience
8.3
Overall adequate stay but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:36

Property Description

Manicured Gardens and Ornamental Lake
Set on 3 hectares of manicured gardens with an ornamental lake, Mercure Ballarat Hotel & Convention Centre offers a picturesque retreat for guests to unwind and relax amidst nature.

Convenient Location
Located opposite the award-winning Sovereign Hill and just a short drive from Ballarat's historic center, Mercure Ballarat provides easy access to explore the city's attractions and landmarks.

Relaxation and Dining Options
With an outdoor swimming pool, fitness center, day spa, bistro, and lounge bar, guests can indulge in leisure activities and culinary delights during their stay at Mercure Ballarat Hotel & Convention Centre.

Book your stay at Mercure Ballarat Hotel & Convention Centre now to experience a perfect blend of comfort and convenience.

Important information:

Please note, there is a 1.1 % credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for AUD 25 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1959 reviews
Cleanliness: 6.33
Service: 8.8
Location: 9.34
Room Quality: 7.29
Amenities: 8.82
Value for Money: 7.28
Food and Beverage: 7.83
Overall Experience: 8.3
P
Peter • couple • au
9
Very good and satisfying.
Pros:

Very nice gardens and surroundings

Cons:

Rooms tended to be old fashioned and dark during the daytime

2026-05-16 • via Nuitee
G
Glenn • couple • au
7
2026-05-16 • via Nuitee
M
Melissa • couple • au
7
2026-05-15 • via Nuitee
J
Joan • solo_traveller • au
6
I and my Mum have stayed in many motel’s including Mercure motels across Australia and this was one that I was surprised
Pros:

It was a nice location

Cons:

The bar fridge was the smallest I’ve ever seen and there was no microwave or toaster. There was enough room to put a couch. The spa was only available to use as a bath.

2026-05-13 • via Nuitee
T
Tom • solo_traveller • ie
8
2026-05-12 • via Nuitee
S
Sooula Amelina • couple • au
10
We will be back and stay longer. We thoroughly enjoyed our stay.
Pros:

The units we’ll looked after

Cons:

Maybe a table for the kettle and coffee and tea would be nice

2026-05-11 • via Nuitee
T
Tony • couple • au
9
We love staying here and will be back on our next visit to Ballarat
Pros:

have had breakfast here before which was very poor, but on this occasion breakfast was quite good.

Cons:

Bathroom hilite internal window needs a blind. Very bright in the night when visiting the bathroom.

2026-05-11 • via Nuitee
L
Lyn • couple • au
9
2026-05-11 • via Nuitee
S
Smiley • solo_traveller • au
4
Brrrr
Pros:

Great location and modern rooms, plenty of parking and well maintained gardens.

Cons:

Lack of warm or hot water so showers were freezing.

2026-05-10 • via Nuitee
K
Kate M 78 • family_with_children • au
8
Great value when heavily discounted, but some maintenance overlooked
Pros:

Room, bed, setting,

Cons:

Shampoo bottle didn't work. No carpark for Room #1 and other people in hostel rooms took all the carparks.

2026-05-06 • via Nuitee
Y
Yaron • couple • au
8
Pros:

Room looked nice and was clean bed was comfortable

Cons:

The fridge didn’t work

2026-05-06 • via Nuitee
A
Anette • couple • au
5
Won’t be staying there agar.
Pros:

The gardens and setting were absolutely beautiful.

Cons:

The rooms for a 41/2 stars were disappointing,
The food for breakfast was cold and for $$30 a head was embarrassing.

2026-05-05 • via Nuitee
A
Ashleigh • family_with_children • au
6
2026-05-02 • via Nuitee
T
Trevor • couple • au
1
Overall disappointing.
Pros:

The Bed was fine as was the shower.

Cons:

Unmaintained car parks caused damage to our vehicle within the first five minutes of arrival, which was a very poor start to the stay. The bathroom exhaust fan ran continuously 24/7, making it extremely difficult to sleep. On top of that, an external air-conditioning compressor cycled on and off throughout the night and was loud enough to repeatedly wake us.

The room itself was lacking in basic functionality, with no drawer space available to store clothing. Cleanliness and attention to detail were also below expectations, with a visible spider web above the bedhead. The layout was odd as well — a picture was used as a bedhead, positioned directly opposite a television, which felt impractical and poorly thought out.

Overall, the experience was disappointing and did not meet basic comfort or maintenance standards.

Overall, the stay was disappointing and significantly overpriced, costing around $400 more than a full serviced apartment in Melbourne despite only being a single room.

2026-04-30 • via Nuitee
W
Wrigley • family_with_children • au
9
Pros:

Large bed, renovated bathrooms, great location to the city, peaceful location

Cons:

Car parking wasn't always easy to find close by to room.

2026-04-27 • via Nuitee
G
Grant • couple • au
7
2026-04-26 • via Nuitee
• extended_group • au
7
2026-04-26 • via Nuitee
J
Jason • couple • au
8
2026-04-26 • via Nuitee
M
Maddison • solo_traveller • au
9
2026-04-26 • via Nuitee
M
Mathew • couple • au
10
2026-04-26 • via Nuitee