Mercure Ballarat Hotel & Convention Centre

Hotels
•
Mercure
8 (2015 reviews)
613 Main Road , Ballarat , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Beautiful location
Comfortable beds
Good amenities
Cons:
Dirty bathrooms
Limited breakfast choices
Aging facilities

Categories

Cleanliness
6.33
Multiple mentions of dirty bathrooms and cleaning issues.
Service
8.8
Staff were polite and friendly, though check-in experience was mixed.
Location
9.34
Beautiful lake setting and spacious grounds.
Room Quality
7.29
Rooms are clean and comfortable but showing signs of age.
Amenities
8.82
Good access to new release movies and breakfast provided.
Value for Money
7.28
Cost of breakfast and limited food choices felt overpriced.
Food and Beverage
7.83
Breakfast options were disappointing and could be improved.
Overall Experience
8.3
Overall adequate stay but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:36

Property Description

Manicured Gardens and Ornamental Lake
Set on 3 hectares of manicured gardens with an ornamental lake, Mercure Ballarat Hotel & Convention Centre offers a picturesque retreat for guests to unwind and relax amidst nature.

Convenient Location
Located opposite the award-winning Sovereign Hill and just a short drive from Ballarat's historic center, Mercure Ballarat provides easy access to explore the city's attractions and landmarks.

Relaxation and Dining Options
With an outdoor swimming pool, fitness center, day spa, bistro, and lounge bar, guests can indulge in leisure activities and culinary delights during their stay at Mercure Ballarat Hotel & Convention Centre.

Book your stay at Mercure Ballarat Hotel & Convention Centre now to experience a perfect blend of comfort and convenience.

Important information:

Please note, there is a 1.1 % credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for AUD 25 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2015 reviews
Cleanliness: 6.33
Service: 8.8
Location: 9.34
Room Quality: 7.29
Amenities: 8.82
Value for Money: 7.28
Food and Beverage: 7.83
Overall Experience: 8.3
S
SABA • solo_traveller • au
4
average
Pros:

I travel for work bed is very comfortable

Cons:

when I checked in first they gave me a room in corner near the bin and it was very noisy, people chatting outside, I arrived night time and the room location was very dark for a not suitable for female room 40 not recommended to anyone. I requested to be moved to another room which is better but the bath tap was dirty and I requsted to be cleaned and when i get back after work still the same, lots of stain.

2026-06-27 • via Nuitee
A
Anne • extended_group • au
9
Highly recommended for families 😀
Pros:

Perfect location for us to attend the debutante ball which was held in the convention centre. We were upgraded to the Cottage and the spacious cottage enabled us to enjoy time with family and friends.

Cons:

The shower temperature was inconsistent 😟

2026-06-27 • via Nuitee
M
MelindaE19 • Couples • Perth, Greater Perth, Western Australia
10
Very comfortable stay in refurbished room. Friendly staff. Delicious breakfast. Recommend.
Pros:

We had a very comfortable 2 night stay. Upgraded with our Accor membership to Superior room with King bed. Newly refurbished room. Highly recommend. Spacious, clean, fresh, ample storage space, very good bathroom. Lots of room, heating, bathroom products great quality. Tea & coffee facilities very good. Fresh, good quality linen. Staff very friendly & helpful. We really enjoyed our breakfast. Great variety. Fresh. Evening drinks in bar was a lovely setting. Well stocked bar. Beautiful fire & comfortable setting for winter. No in house restaurant with the Mercure for dinner or cafe serving however a new Sicilian Restaurant not affiliated with the Mercure has recently opened in the last few weeks. We ate there on first night. It was very nice, upmarket. Not suitable for children. For families is the Golden Point Family Bistro & Sports Bar which caters for everyone & only a 5 minute walk if that. Thank you.

2026-06-24 • via Tripadvisor
D
Dale • solo_traveller • au
6
as above in place is showing its age, needs a good clean which would help.
Pros:

I have stay on the property quiet a few time over the last 10 years, As you will be aware the place is showing its age and really needs a though clean.

Cons:

position

2026-06-23 • via Nuitee
M
Megan • solo_traveller • au
9
2026-06-22 • via Nuitee
A
Anne • couple • au
9
2026-06-22 • via Nuitee
S
Stacey • couple • au
5
It was ok
Pros:

It had 24 hour reception

Cons:

We chose a room that was extra to have a buffet breakfast but they chose not to have it on that morning because not many people were staying. They took an order and brought a small plate of food. We would have gone elsewhere if we had known in advance

2026-06-19 • via Nuitee
L
Leanne • couple • au
8
2026-06-18 • via Nuitee
J
Jackie • couple • au
8
2026-06-15 • via Nuitee
A
Angela • family_with_children • au
10
Nice accommodation, very central and easy access to towncentre.
Pros:

The check in staff were lovely. Didn't eat at the property. The Room was spotlessly clean and the beds were really really comfortable. Great sized room.

Cons:

N/A

2026-06-15 • via Nuitee
M
Manon • family_with_children • au
4
Staff were courteous and friendly but the room was very disappointing for the price.
Pros:

The hotel grounds were pleasant with attractive brick buildings, greenery, water features and a spa.

Cons:

The interior of the room was very disappointing, small, with ugly old furniture and a very tired, dated bathroom.

2026-06-12 • via Nuitee
R
Ruwan • couple • au
8
Pros:

good location clean and orderly

Cons:

inside roads were pot holes

2026-06-12 • via Nuitee
J
Jessica • family_with_children • au
6
Pros:

The grounds of the property were lovely, great location

Cons:

Bed was absolutely atrocious!
Rooms were freezing cold - being Ballarat and winter I would have expected electric blankets - even basic motels that I've stayed in have electric blankets.
On multiple occasions I had tried to call reception but no one answers.
When we arrived there were functions on, so no carparking available to check in, I had to circle multiple times until someone had moved out of the tiny 2minute bay.
The rooms are very old & definitely not worth the money that we paid for 2 nights.

2026-06-11 • via Nuitee
D
Deb Chambers • solo_traveller • au
10
Pros:

The friendly, welcoming staff, the lovely gardens, comfortable bed.

Cons:

Nothing

2026-06-11 • via Nuitee
M
Martha • family_with_children • au
9
2026-06-09 • via Nuitee
S
stuart • solo_traveller • au
8
excellent value
Pros:

great breakfast, big room

2026-06-09 • via Nuitee
D
David • couple • au
8
2026-06-09 • via Nuitee
B
Bird Electrics • couple • au
7
2026-06-09 • via Nuitee
M
Marika • couple • au
7
A good stay but expensive rates for a long weekend.
Pros:

The property is centrally located to Ballarat and the two bedroom is a good size for families b

Cons:

Some parts of the apartment are clearly showing their age - timber window trim rotting, which in a Ballarat winter lets plenty of cold air in, and cupboards not hanging on hinges evenly.

2026-06-09 • via Nuitee
M
Monica • family_with_children • au
9
Pros:

Very private and clean.

Cons:

The price was a bit high for what it was in Ballarat

2026-06-09 • via Nuitee