Fairfield Inn & Suites by Marriott Lombard

Hotels
Fairfield Inn
8.8 (167 reviews)
645 W North Ave, Lombard, Illinois, 60148 , Lombard , US

Facilities

Free breakfast
Fitness facilities
Express check-out
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
Swimming pool
24-hour front desk
Express check-in/check-out
Continental breakfast
See all facilities

Review Highlights

Pros:
Friendly staff
Comfy beds
Clean hotel areas
Good breakfast
Convenient location
Cons:
Dirty carpets
Bugs in room
Hot tub issues
Construction noise

Categories

Cleanliness
7.53
Multiple mentions of dirty carpets, bugs, and overall comments indicating the facility needs improvement.
Service
9.5
Positive comments on staff being helpful and friendly, although there was one negative mention.
Location
8.54
Convenient but noted as being far from O'Hare, impacting accessibility.
Room Quality
8.49
Treats mentioned like comfy beds and spacious rooms but also issues like ventilation and spider sighting.
Amenities
9.02
Good amenities available like the gym and complimentary breakfast, though there were issues with hot tub and construction.
Value for Money
8.98
Overall decent for the price, especially with the complimentary breakfast.
Food and Beverage
9.03
Breakfast received positive feedback but some issues noted with the hot tub chemicals.
Overall Experience
9.3
Overall good experience with some caveats, and they appreciated the stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:18

Property Description

Recreation Opportunities and Amenities
Enjoy access to a fitness center and complimentary wireless internet. Indulge in a buffet breakfast and snacks from the on-site deli.

Convenient Business Services
Benefit from a 24-hour business center, express check-in/out, and event space for conferences and meetings.

Comfortable Accommodations
Relax in rooms with Smart TVs, free Wi-Fi, and modern amenities. Explore nearby attractions including Wheaton College and Oakbrook Center Mall.

Immerse yourself in a blend of comfort and convenience at Fairfield Inn & Suites by Marriott Lombard. Book your stay now for a seamless business or leisure trip.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

See all policies

Location

Guest Reviews

8.8
Based on 167 reviews
Cleanliness: 7.53
Service: 9.5
Location: 8.54
Room Quality: 8.49
Amenities: 9.02
Value for Money: 8.98
Food and Beverage: 9.03
Overall Experience: 9.3
C
Chasidy
8
Pros:

Their breakfast needs to be over at a later time. Many people come right at 9:00 or a little later. They should in their breakfast at 9: 30am at least...

2025-10-12 via Nuitee
A
April family
4
Pros:

Executive suite does not have a double pull out couch. Only a single. Be careful when booking to ensure it fits your needs. Stains on lamp shades

2025-10-12 via Nuitee
C
Chuck family
6
Pros:

There was a fire alarm one morning at around 8:30, which appropriately summoned the fire department. When they allowed us back in after clearing the building, it was just before 9 AM which is the cutoff time for the breakfast. As we got back in the kitchen staff was asking the food away, and I asked if we could get a few extra minutes because of the evacuation order, and she said "no, over at 9AM". She was not fluent in english, and I'm assuming she thought she must totally follow her instructions to close, but perhaps the management could do more instruction on customer service and how to deal with an uncommon situation.
Also, the premade breakfast sandwiches were barely edible. Everything else during our stay was pretty good!

2025-10-08 via Nuitee
L
Lynn family
10
Pros:

Loved our stay here. Very quiet and conveniently located close to family we visited.

2025-10-05 via Nuitee
C
Christi
6
Pros:

Just ok accommodations. Stains on couch and lamp shades. Whole building fire alarm set off by bacon - staff didn’t react, probably happens often. Wouldn’t stay there again.

2025-09-26 via Nuitee
D
Dawn
10
Great place to stay
Pros:

Hotel was clean. Breakfast was good. Staff was super nice. Hot tub was not working and there is no roof top garden or bar

2025-09-20 via Nuitee
B
Byron family
6
Pros:

Decent stay and Decent prices.

2025-09-15 via Nuitee
M
Mohamadayubkhan
10
Pros:

Seems work was being done so wallpaper were falling off the wall

2025-09-06 via Nuitee
C
Charanjeet family
10
Pros:

Good Staff at the reception, very helpful

2025-09-05 via Nuitee
V
Verified traveler
4
Under heavy renovation, far from O'Hare
Pros:

Hotel under construction renovation so very loud with workers and equipment starting 7:30 am, right next door to us and all along same floor. Hotel was otherwise pretty empty. Staff new and unaware of surrounding amenities, didn't know about how to use door dash or calling out to get food, etc (no dining room). Also 19 miles from O'Hare, so $85 taxi to get there (not 8.5 miles as noted on Hotels.com site).

2025-09-04 via Nuitee
T
Teresa
10
Pros:

Wish i could have stayed longer beds were so comfy

2025-08-29 via Nuitee
M
Mary family
6
Pros:

The hotel was close and convenient to my son's apartment. We had to change our reservation to a different date, and we did have some trouble with the manager after we checked out. She wasn't very kind to me on the phone. Expedia took care of the issue for us, and I am very grateful for that.

2025-08-27 via Nuitee
K
Kathleen
10
Pros:

Pretty quiet, not too crowded. Not much walking distance but I loved the gym amenity! Will be back for my next Chicago stay

2025-08-26 via Nuitee
P
PETER partner
4
Pros:

Carpet was filthy, bugs were flying all around and were present in the air conditioner, bathtub was slippery and dirty, internet was spotty.
I won’t stay there again

2025-08-24 via Nuitee
Y
Yishagerew family_with_children
10
Pros:

The room needs a bit ventilation and feel stuffed but other than that, it’s was a great stay

2025-08-23 via Nuitee
M
MARYBEL
10
Pros:

Staff was friendly we really felt very comfortable and there breakfast was great as well

2025-08-22 via Nuitee
V
Verified traveler
10
Pros:

Clean rooms, good breakfast, pool and hot tub facility, all day tea, coffee and enough parking....things to improve: insulation between rooms, freezer compartment in fridge...overall excellent in this price

2025-08-22 via Nuitee
P
Peter
6
Pros:

The place is just tired/old. Everything was simply ok. AC was nearly impossible to adjust. My wife was freaked out by a huge spider that crawled into the bed.

2025-08-17 via Nuitee
T
Terri family
10
Pros:

I appreciated my 8 day stay. The beds were comfortable and it was safe, quiet and clean.

2025-08-15 via Nuitee
R
Rafael
10
Pros:

The front desk ladies were very helpful and nice. The man who cleans the lobby had it sp

2025-08-02 via Nuitee