Quality Inn & Suites On The River

Hotels
•
Quality Inn
7.2 (625 reviews)
2650 Gilstrap Court , Glenwood Springs , US
+1 970-230-3949

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location near river, restaurants and gas
Comfortable beds
Some rooms clean, modern and quiet with river views
Easy check-in for several guests
Cons:
Unhelpful or deceptive management / booking cancellations
Cleanliness issues: bathrooms not clean, cigarette smell, smeary windows
Noise (train, kitchen) for some rooms
Hot tub out of service and limited/basic breakfast with small seating area

Categories

Cleanliness
5.8
Mixed reports: several guests reported unclean bathrooms, cigarette smells and smeary windows; a few reviews specifically said rooms were clean.
Service
6.6
Mixed service: multiple complaints about unhelpful or deceptive management (canceled bookings, refusal to resolve issues), while some guests described friendly staff.
Location
9.6
Consistently praised: excellent location near the river, restaurants and gas; a few noted proximity to a train causing noise for some rooms.
Room Quality
7.5
Mixed room quality: beds were frequently described as comfortable and some rooms had great river views, but others were dated (patched walls), had odd smells or smoky odors.
Amenities
6.8
Limited/variable: hot tub was reported out of service, breakfast area small with limited seating and slow waffle service; otherwise standard for the property.
Value for Money
6.4
Mixed perceptions of value: some guests felt price did not match quality (compared to a budget motel), while others thought the price was fair for location and features.
Food and Beverage
6.8
Inconsistent breakfast: several guests found the breakfast basic/limited and slow (waffles), though some guests reported a good selection and satisfactory breakfasts.
Overall Experience
8.1
Varied overall: many guests reported very positive stays (quiet river-view rooms, comfortable beds, friendly encounters), offsetting a number of strong negative reports about management, cleanliness and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Riverfront Location
Experience the beauty of the Colorado River right at your doorstep, with easy access to downtown Glenwood Springs and Hot Springs Pool.

Comfortable Accommodations
Relax in well-equipped guest rooms featuring modern amenities like hot tubs, kitchenettes, and wet bars, ensuring a comfortable stay for all guests.

Convenient Amenities
Enjoy a range of complimentary amenities including a heated pool, hot tub, free breakfast buffet, and high-speed internet, making your stay both relaxing and convenient.

Book now to experience a perfect blend of comfort and convenience at our Glenwood Springs hotel.

Important information:

Construction work of the property will be carried until March 1st, 2025. During this period, the lobby will be shut down.

Any guest under the age of 21 requires a parent or guardian to check in with them.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GJT

Location

Guest Reviews

7.2
Based on 625 reviews
Cleanliness: 5.8
Service: 6.6
Location: 9.6
Room Quality: 7.5
Amenities: 6.8
Value for Money: 6.4
Food and Beverage: 6.8
Overall Experience: 8.1
A
Amanda • family_with_children • us
8
2026-10-31 • via Nuitee
M
Mark • couple • us
8
Pros:

The room was nice and breakfast was ok.

Cons:

The hot tub was down for maintenance

2026-10-30 • via Nuitee
R
Ryan • family_with_children • us
8
Pros:

The beds are always confu

Cons:

The wreck it was to get a Expedia reservation went bad refunded

2026-10-29 • via Nuitee
D
Duangrat • family_with_children • th
7
Pros:

room

2026-10-29 • via Nuitee
J
Jennifer • couple • us
9
2026-10-28 • via Nuitee
S
SHEILA • couple • us
4
Cons:

It's right next to the train .....
Bathroom not clean
Room had a weird smell

2026-10-25 • via Nuitee
J
Jacob • couple • us
1
Will not return and will not recommend to anyone. Was like paying $220/night for Motel 6
Pros:

Very little to like with this experience, but the bed was comfortable.

Cons:

The staff were unhelpful. Placed in a handicap room next to the kitchen and was woken up at 6am each morning due to the very loud adjacent kitchen noise. No accommodations to move rooms due to "booked through a third party" even though rooms were available. Bathroom was dated with unpainted patched holes in the walls. Overall very poor experience.

2026-10-22 • via Nuitee
E
Elizabeth • solo_traveller • us
10
Nice place to stay
Pros:

Clean, modern, friendly staff. Easy in and out. Great location!

Cons:

The breakfast room was very small and it took long for waffles. Maybe 2 waffle makers would help.

2026-10-21 • via Nuitee
D
Dulce • family_with_children • us
10
2026-10-19 • via Nuitee
J
Joseph • family_with_children • us
7
2026-10-18 • via Nuitee
P
Phi • couple • us
9
Well worth for the scene. and price very well!
Pros:

So close to the river. I really enjoyed it. The back of the Inn is beautiful and there's park too. It's really nice!!

Cons:

Breakfast food was limited, but for the price it was fine. Hard to find space to sit to have breakfast.

2026-10-17 • via Nuitee
S
Suzanne • family_with_children • us
4
2026-10-11 • via Nuitee
L
Laurie • family_with_children • us
3
Beware.
Cons:

Manager (“Michael”) lied about the rates, and because I politely protested his “bait and switch” tactics, he cancelled my booking without telling me. When we attempted to check in, his assistant manager at first plead ignorance, and after much frustration, finally admitted his manager cancelled our reservation without informing us. Contemptible management at Quality Inn on the River.

2026-10-08 • via Nuitee
H
Hannah • couple • us
6
Very adequate
Pros:

Location

Cons:

Very noisy inefficient air conditioning

2026-09-18 • via Nuitee
P
Phillips • solo_traveller • us
8
2026-09-15 • via Nuitee
K
Kelly • family_with_children • gb
3
Good location but that’s about it. All of the 3rd floor smelt of cigarettes, even though non smoking, but our room was s
Pros:

Good location near everything we needed.

Cons:

Our room smelt of cigarettes for the 2 days that we were there. We couldn’t see the view of the river as the windows were smeary. The breakfast was very basic, the worst we had throughout our 10 days travelling. When these points were brought up with the manager, he refused to admit that our room smelt once he had been up there (we probably weakened the smell by getting ready and spraying ourselves and the room) and therefore refused to give us a discount. He also claimed that the breakfast was a standard breakfast, however the other quality inn we stayed in was 10 times better.

2026-09-06 • via Nuitee
J
Jodi • family_with_children • us
10
2026-09-03 • via Nuitee
L
Lorraine • couple • us
10
Peaceful, friendly, Clean and more!
Pros:

Everything!

Cons:

By the river.

2026-08-31 • via Nuitee
S
shonya • extended_group • us
5
2026-08-25 • via Nuitee
L
Luís Augusto • family_with_children • mx
8
Pros:

Location, big bedroom.

Cons:

Breakfast could be better.

2026-08-20 • via Nuitee