Quality Suites Albuquerque Airport

I arrived the day I had booked to have the front desk tell me my reservation had been canceled. They had not contacted me or given me a refund. Terrible customer service.

Was a rehab not a hotel

This place is not a rehab place and didnt find out till I was there. Expedia needs to remove this hotel from their available listings.

Que me canselaron y no me notificaron

This property needs to be removed from every travel webpage. It nonlonger operates and is a rehab place. We had to scramble to find lodging last minute. There should be a legal case to get this scammer op closed down. No idea why they can still male a booking for something that is closed down.

We never stayed there. When we arrived the doors were locked and there was no one to let us in even though we had a reservation. We waited half an hour, called multiple times and finally went to a different hotel.

It’s a convenient spot to get to the airport. A good option for rest, if driving to other places.

This hotel had so many things wrong with it, apart from the horrible service the room we were given wasnt the one we booked and we had to pay more money per night for a room similar to what we had already booked, we couldnt pay with card because their card reader didnt work, they didnt want to give us extra towels and decent room service, the pool was horrendously green, there was chemicals floating in the hot tub and after my kid got out of the hot tub his skin started icthing horribly, the coffee machine didnt work, the outlets didnt work, the wifi didnt work, the ironing table was broken, and the iron didnt work either. These are just some of the many horrible things that happened during our stay. I dont recommend this hotel in the slightest. If you need a hotel go literally anywhere else.

I do not recommend this hotel. Very run down and common area was dirty. No food or drinking water available.

I have had a family emergency and couldn’t make it , and they couldn’t do anything for me .

Property should be audited. That’s all we need to say.

I walked In the room and found a pipe for smoking meth or crack . It smelled funny and was a slum hotel

Very dirty room with under maintenance bathroom. Looked like it had water damage on the floor and wall. Shower faucet was dripping all night. Did not feel like to put my feet in the tub. I had to wear shoes while in the room, carpet was so old and dirty. There were 2 TVs in the unit, neither of them worked. Hall way carpet was stained and dirty. Random people from the street were joining the breakfast. Gentleman brought his dog for the breakfast table, did not see any service vest on the dog. Coffee was good.

The property was extremely dirty. They charged a $100 damage deposit that I wasn’t expecting. When I checked in the front desk clerk said they do not accept credit cards only cash for the pet charge luckily I had $50 on me. The first room the front desk clerk gave me had blood stains on the bedspread. The second room she gave me looked like it hadn’t been clean because the floor was dirty. The hotel carpets were filthy dirty and stained. I do not recommend this hotel. 😡

Some of these pictures are either outdated or of another location. The room described is not what we got. The pullout couch was like sleeping on springs and there are burn holes in the blankets. The pool is green and smells horrible. The breakfast you see in the pictures is not what is offered. We thought, hey at least the breakfast looks good before we get back on the road, but there is no buffet. I would never stay here again.

Good hotel

Nobody answering phones when we arrived at the airport in order to get the shuttle transportation. Upon arriving in the taxi we payed for the Woman evening manager was incredibly rude. Threatened to kick us out/cancel our booking because we complained about lack of shuttle. In the morning, no one was at the front to get us the shuttle again, so we had to Uber back to the airport. Breakfast was not good either. Would not stay here again, would not ever recommend it to others.

If planning on staying here for Balloon fiesta? Don’t we booked rooms in Nov for Oct following year, told we called them directly and canceled . That NEVER happened since I booked with third party I would have called them first. The company I booked through did not have a cancelation on record from hotel or me. PRICE GOUGING

Thank you for the stay at this suite!! I had surgery and the stay there was amazing and comfortable. Bed was excellent!! Thanks

The rooms are dated and can use some remodeling. Especially the bathtub we had, it was corroded with mildew from years of use. The lock needs replaced. But it was a quite stay and over all it was clean.