Quality Inn & Suites at Dollywood Lane

Hotels
Quality Inn
8.3 (1139 reviews)
3756 Parkway , Pigeon Forge , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Roaches in rooms
Noise at night
Poor water pressure

Categories

Cleanliness
6.8
Roaches were reported in rooms, indicating poor cleanliness.
Service
9.3
Staff were helpful and friendly in addressing issues.
Location
9.3
Close to Dollywood and convenient for dining options.
Room Quality
7.8
Rooms reported as quiet and convenient, but some issues with water pressure and maintenance.
Amenities
8.3
Breakfast was good, but some items were lacking quality.
Value for Money
8.8
Generally worth the money for a stay, especially for families.
Food and Beverage
7.3
Breakfast options were decent but could be improved.
Overall Experience
8.8
Overall a mixed experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:23

Property Description

Convenient Location
Located just across from Dolly Parton's Stampede, the Quality Inn & Suites at Dollywood Lane offers easy access to popular attractions like Dollywood and the Great Smoky Mountains National Park.

Family-Friendly Amenities
Guests can enjoy a variety of amenities including a large heated outdoor pool, kiddie pool, hot tub, and splash pad. The free hot breakfast and proximity to restaurants make dining convenient for families.

Comfortable Accommodations
Each spacious guest room is equipped with modern conveniences like microwaves, refrigerators, and cable TV. Suites go a step further with fireplaces, whirlpool tubs, and queen sofa sleepers for added comfort.

Book your stay at the Quality Inn & Suites at Dollywood Lane for a convenient and comfortable experience in Pigeon Forge, TN.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Nov 19, 2025 until Sat, May 23, 2026
Swimming pool: Closed from Thu, Oct 1, 2026 until Sat, May 22, 2027
Swimming pool: Closed from Fri, Oct 1, 2027 until Sat, May 20, 2028
Swimming pool: Closed from Sun, Oct 1, 2028 until Sat, May 19, 2029
Hot tub/jacuzzi is closed from 2026-05-23 until 2025-11-19
Hot tub/jacuzzi is closed from 2027-05-22 until 2026-10-01
Hot tub/jacuzzi is closed from 2028-05-20 until 2027-10-01
Hot tub/jacuzzi is closed from 2029-05-19 until 2028-10-01

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1139 reviews
Cleanliness: 6.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 7.3
Overall Experience: 8.8
B
Burton family_with_children us
8
Pros:

I loved the convenience to everything and how clean the facility was. The staff was super nice and helpful.

Cons:

The only thing we didn't care for was how many people were smoking pot in the parking lot and on the balcony. Our truck reeked inside from it by the time we left.

2026-04-04 via Nuitee
C
Christopher couple us
8
2026-04-03 via Nuitee
A
Ashley family_with_children us
9
Really enjoyed our stay and will definitely stay again
Pros:

Very Clean

Cons:

The dining area for breakfast was way over crowded.

2026-04-03 via Nuitee
R
Richard couple us
10
2026-04-01 via Nuitee
E
Elizabeth family_with_children us
8
Pros:

The location

Cons:

My jewelry got stolen

2026-03-31 via Nuitee
G
Gill family_with_children us
10
Best value for your money on a clean family suite.
Pros:

Our room couldn't have been better. It was perfectly cleaned, had plenty of room for us and our 3 little boys in the family suite and is located central to everything.

Cons:

Nothing, we loved everything about it.

2026-03-31 via Nuitee
K
Kiersten family_with_children us
9
Great rooms and staff, good free breakfast, and very accommodating.
Pros:

Very nice property. I love that there was a two-bedroom suite for our family, so we could all stay together.

Cons:

It’s right on the main drag in Pigeon Forge, and the traffic was really loud.

2026-03-30 via Nuitee
B
Brooklyn couple us
7
2026-03-27 via Nuitee
L
Linda solo_traveller us
9
Pros:

Convenient and clean

2026-03-27 via Nuitee
H
Hunter family_with_children us
8
Pros:

Clean

2026-03-24 via Nuitee
A
Amanda extended_group us
10
2026-03-23 via Nuitee
T
Travis family_with_children us
8
2026-03-22 via Nuitee
H
Hollie extended_group us
10
Very clean and very nice people, would stay here again.
Pros:

Everything, very clean, smelled good and
Nice people

2026-03-22 via Nuitee
H
Houston extended_group us
8
Pros:

Location

Cons:

Desk personnel having to get off cell to help you

2026-03-16 via Nuitee
K
Kellie family_with_children us
8
2026-03-16 via Nuitee
D
Drayton family_with_children us
8
2026-03-11 via Nuitee
T
Tony extended_group us
10
Fine
Pros:

Fine

Cons:

Fine

2026-03-08 via Nuitee
A
Anthony couple us
7
Overall very good. Met the rating expectations
Pros:

Shower, bed comfort, room size,sofa, fireplace, hvac cycled on/off without running constantly

Cons:

Fireplace runs about 10 minutes and shuts off. Noisey trucks outside door early am.

2026-03-06 via Nuitee
R
REGINA couple us
1
Very filthy room.
Pros:

Location was good

Cons:

The room was nasty , we got in around 11pm we both had work to do on our laptops so we only used the restroom sink when we came in My husband notices the tub was so dirty and full of dried up soap. But it was late so we decided just to clean it because we always bring cleaning items. Around 12:30 we pulled the covers back and OMG the bed smelled like sweat it was so nasty. Then my husband went to use the restroom and there was feces on the toilet. So we went to the front desk she didn’t offer us another room she just checked us out. So at 1:30 am we had to go find another room. The hotel refused a refund when booking .com contacted them. This is not OK that they expect someone to sleep in this filthy room.

2026-03-03 via Nuitee
M
Megan couple us
10
Loved it
Pros:

It was great very clean and comfortable staff is great as well

2026-03-02 via Nuitee