Quality Inn & Suites at Dollywood Lane

Hotels
Quality Inn
8.3 (1303 reviews)
3756 Parkway , Pigeon Forge , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Roaches in rooms
Noise at night
Poor water pressure

Categories

Cleanliness
6.8
Roaches were reported in rooms, indicating poor cleanliness.
Service
9.3
Staff were helpful and friendly in addressing issues.
Location
9.3
Close to Dollywood and convenient for dining options.
Room Quality
7.8
Rooms reported as quiet and convenient, but some issues with water pressure and maintenance.
Amenities
8.3
Breakfast was good, but some items were lacking quality.
Value for Money
8.8
Generally worth the money for a stay, especially for families.
Food and Beverage
7.3
Breakfast options were decent but could be improved.
Overall Experience
8.8
Overall a mixed experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:23

Property Description

Convenient Location
Located just across from Dolly Parton's Stampede, the Quality Inn & Suites at Dollywood Lane offers easy access to popular attractions like Dollywood and the Great Smoky Mountains National Park.

Family-Friendly Amenities
Guests can enjoy a variety of amenities including a large heated outdoor pool, kiddie pool, hot tub, and splash pad. The free hot breakfast and proximity to restaurants make dining convenient for families.

Comfortable Accommodations
Each spacious guest room is equipped with modern conveniences like microwaves, refrigerators, and cable TV. Suites go a step further with fireplaces, whirlpool tubs, and queen sofa sleepers for added comfort.

Book your stay at the Quality Inn & Suites at Dollywood Lane for a convenient and comfortable experience in Pigeon Forge, TN.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Sat, May 22, 2027
Swimming pool: Closed from Fri, Oct 1, 2027 until Sat, May 20, 2028
Swimming pool: Closed from Sun, Oct 1, 2028 until Sat, May 19, 2029
Hot tub/jacuzzi is closed from 2027-05-22 until 2026-10-01
Hot tub/jacuzzi is closed from 2028-05-20 until 2027-10-01
Hot tub/jacuzzi is closed from 2029-05-19 until 2028-10-01
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1303 reviews
Cleanliness: 6.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 7.3
Overall Experience: 8.8
R
Richard solo_traveller us
10
Cons:

Pillows where a little uncomfortable but not to bad

2026-08-28 via Nuitee
S
Sherrika solo_traveller us
10
2026-08-27 via Nuitee
C
Cheryl solo_traveller us
10
Pros:

Cleanliness, good location, good breakfast, friendly staff.

2026-08-24 via Nuitee
W
Weber family_with_children us
10
It's a very nice hotel with great prices. I would definitely stay there again.
Pros:

Breakfast was very good, with protein choices, like eggs and sausage. Excellent location, clean room. Friendly stuff.

Cons:

Everything was very nice

2026-08-24 via Nuitee
B
Bushra extended_group kw
7
Pros:

الموقع

Cons:

الاثاث غير نظيف
يوجد فقط مصعد واحد للفندق كله موقعه في الجهه القريبه من الاستقبال وبعيد عن الغرف الغرف في نهايه الممر

2026-08-24 via Nuitee
L
Lauren couple us
9
2026-08-21 via Nuitee
T
terry family_with_children ca
7
Pros:

lIKED THE ROOMS WERE CLEANED EVERYDAY AND STOCKED ACCORDINGLY, COMFORTABLE BEDS AND AIR QUALITY

Cons:

ROOMS COULD HAVE HAD A SAFE
BREAKFAST COULD HAVE USED A BIT MORE VARIETY
WATER PRESSURE WAS VERY POOR

2026-08-21 via Nuitee
K
Kim couple us
7
2026-08-17 via Nuitee
J
Jack couple us
9
2026-08-17 via Nuitee
J
Jeffrey couple us
8
A solid choice for those on a budget!
Pros:

Location was great. The property is located in the middle of all the activity on the strip. There are restaurants and attractions galore within walking distance. There is a trolley system that is affordable and convenient. I recommend downloading the Pigeon Forge transportation sysem app, and purchase the day pass. The trolley shuttles from Patriot Park (which is close by) to Dollywood every 20 minutes, although the route to Splash Country has been suspended. To get to Splash Country you just take the trolley to Dollywood and transfer to another trolley that goes to Splash Country. The day parking rate at Dollywood is 30.00 I believe, so this is a convenient way to save a few bucks without any sacrifice. Check in was fast and easy. Front desk staff were helpful and pleasant. Breakfast was good. Rooms were clean. Overall, the property met our needs, and the price was good when compared to some of the other hotels/resorts. We would not hesitate to stay at this property again.

Cons:

The pillows were not very comfortable. My wife commented on this as well. We probably should have brought the pillows from home that we are used to. The ice machines were struggling to produce ice. The designated smoking area directly outside my room offered a consistent and unpleasant smell of cigarette smoke that not only lingered, but also spread into my room. So many properties are completely smoke free now that it is not a big deal anymore, and I would encourage this brand to consider going smoke free throughout the property. It really is a nasty and disgusting smell to have to endure first thing in the morning. Pay attention to the rate quoted on booking.com. I could have sworn that our rate was the same for the entire 3 night stay, but when we checked in, I noticed that the rate changed (increased) for Friday and Saturday night. Just something to be aware of.

This is not related to the stay at this property, but it should be noted that tourist pricing is everywhere, especially at the restaurants. We were spending on average about 80 dollars (tip included) on dinner for two. We are water drinkers, so these prices were not including drinks or alcohol. Also, be aware, there is a place called Wood Grill Buffet that we dined at one night. The place has no air conditioning, and apparently this has been the case for several months. We were hesitant but decided to take a chance on it. Would not do that again, and would not recommend it. It wasn't that it was too hot, although it was noticeably warm inside, but rather, the food was not that great. The decor was very dated, and it was obvious that nothing had been updated for years.

Traffic along the main road was pretty much a nightmare situation. Just expect a slow go of it and plan accordingly.

2026-08-17 via Nuitee
S
Sherman couple us
10
2026-08-16 via Nuitee
L
Leonardo family_with_children us
2
🫠
Pros:

Very May service and attention from the people at the reception.. I do not know if these receptionists have a lot of money, but

Cons:

Attention

2026-08-15 via Nuitee
M
Mike family_with_children us
9
2026-08-15 via Nuitee
K
Karen solo_traveller us
10
Pros:

The property was very clean, rooms were very clean, location was perfect. I will definitely stay again. 🙂

2026-08-10 via Nuitee
H
Horton couple us
10
2026-08-10 via Nuitee
B
Billy solo_traveller us
10
2026-08-07 via Nuitee
B
Bernardo couple us
10
It was a nice getaway and very friendly for 18 years olds looking to book a hotel in pigeon forge.
Pros:

The rooms were very nice modern and clean and the room service was amazing.Also the breakfast was amazing10/10.

Cons:

Not staying longer 😂

2026-08-05 via Nuitee
T
Trevor couple us
10
2026-08-05 via Nuitee
H
Holly family_with_children us
8
Pros:

Convenient location

Cons:

Pool was green, ice machines weren’t working, breakfast was the same things everyday

2026-08-04 via Nuitee
M
Makayla family_with_children us
4
It wasn’t a horrible stay, however some things could definitely be worked on..
Pros:

Loved the pool area and the location was great

Cons:

Room keys would randomly stop working so went 4-5 times to have them reset.
The staff were very rude.
They charged me more than what I should have paid through booking…
Ac didn’t work in my mother in laws room.

2026-08-03 via Nuitee