Best Western Port Huron Blue Water Bridge

Hotels
•
Best Western
7.2 (508 reviews)
2282 Water Street , Port Huron , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very helpful and attentive staff (Veronica, Ron, desk clerks)
Comfortable beds and multiple pillow choices
Good/hot breakfast
On-site laundry and spacious rooms
Accessible and accommodating service for seniors/disabled
Cons:
Significant cleanliness issues (mold, mildew smell, hair, carpenter ants)
Rooms and carpets are worn, outdated and in need of renovation
Gym unusable; shower head malfunctioning; pool water hazard on main floor/elevator
Common areas and breakfast tables reported sticky/unclean
At least one guest found price to be a concern

Categories

Cleanliness
3.5
Multiple reviews report mold/mildew odor, hair in bed, carpenter ants, food and sticky surfaces in common areas — housekeeping described as inconsistent and problematic.
Service
10
Numerous mentions of very helpful staff (Veronica, Ron and desk clerks): attentive, accommodating reservation changes, early check-in and good guest assistance.
Location
7.2
Location is not a focal point in reviews; one mention of staff helping with road construction navigation — otherwise no strong positives or negatives.
Room Quality
6
Mixed: beds and pillows praised as comfortable, but rooms described as old, worn, tired carpeting and in at least one case a moldy-smelling room and cleanliness issues.
Amenities
6.5
Laundry on-site and breakfast available are positives; complaints include a pulsing shower head, pool water tracking into elevator and an unusable gym.
Value for Money
8.5
Several guests called it good value and appreciated helpful service; one guest complained about price — overall perceived as fair to good given service.
Food and Beverage
8.5
Breakfast repeatedly described as good/excellent, though at least one guest avoided it due to room/hotel cleanliness concerns.
Overall Experience
7.4
Mixed overall: outstanding, attentive service often offsets dated facilities and cleanliness problems for some guests; others would not recommend due to hygiene and condition issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Riverfront Location and Modern Amenities

Situated along the Black River, Best Western Port Huron/Hospitality Inn offers a picturesque setting just 3 km from Lakeside Beach. Guests can enjoy free WiFi and unwind in the indoor pool during their stay.

Comfortable Accommodations and Convenient Facilities

The spacious guestrooms are equipped with satellite TV, a microwave, refrigerator, and work desk. The hotel also features a fitness centre, garden, and 24-hour front desk, with meeting facilities for up to 50 people.

Delicious Breakfast and Nearby Attractions

Start your day with a complimentary full breakfast featuring a variety of items. Explore nearby attractions like McMorran Place Arena, Central Port Huron, and Birchwood Mall, all just a short drive away.

Ready to experience a relaxing stay by the river? Book your room at Best Western Port Huron/Hospitality Inn now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 508 reviews
Cleanliness: 3.5
Service: 10
Location: 7.2
Room Quality: 6
Amenities: 6.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 7.4
C
Cathlin • couple • us
10
Very pleasant staff
Pros:

Veronica

Cons:

Veronica made our stay very pleasant
She is attentive to detail and pays close attention to her visitors

2026-10-31 • via Nuitee
J
Jodi • solo_traveller • us
2
Would never recommend.
Pros:

The 2 women I talked to were both pleasant. They had laundry on-site so we were able to wash our clothes halfway through our trip. The laundry did take quarters and the hotel didnt have many so you would want to bring your own. They let us check in a bit early also. The room was very large and spacious.

Cons:

When we first got there, we were early, they went to check the room and she said she wiped the cobwebs quick. OK maybe it hadn't been used in awhile. Then she said a air conditioner had tipped over in the room next to it and she had heaters going to dry it out and that is why it might smell like wet carpet....the room smelled like pure mold and mildew. We should have requested to change rooms but we were exhausted from traveling and I am uncomfortable with bringing up issues. I actually bought air fresheners to try and help. There was hair in the bed, food in the fridge and misc items in the bedside table.

The bathroom was gross and at night carpenter ants crawled out of the sink. If I had kids I would have forgot about the money and left and got a different hotel 💯. They did have a hot breakfast but after seeing the condition of the hotel and our room we didn't feel comfortable eating it and went elsewhere.

2026-09-16 • via Nuitee
K
Kiersten • extended_group • us
8
2026-09-15 • via Nuitee
B
Brady • couple • us
8
2026-09-14 • via Nuitee
E
Edith • solo_traveller • us
10
Pros:

We needed to book an additional night prior to our original dates at the last minute. I called the hotel and Ron was so helpful in getting us in quickly and accommodating our needs for a handicap accessible room as we both are disabled. It is so nice to find someone like Ron, the staff and a hotel that treat seniors with so much respect! Great job! Thank you so much!

Cons:

Nothing!

2026-09-09 • via Nuitee
K
Kraemer • solo_traveller • fr
7
2026-09-02 • via Nuitee
T
Thomas • couple • us
7
Pros:

As we checked in we were tired and hungry. The clerk helped us with restaurant choices. He also helped us navigate through the road construction. Thank you,sir!

2026-09-01 • via Nuitee
H
Heather • couple • ca
9
Great customer service, good value and overall fairly decent place to stay.
Pros:

We had a great experience with the GM Veronica! I made an error when booking online, wrong week and she happily changed the reservation and gave us a recently renovated room. She was very friendly and happy to help fix what could have been a disaster for us. The hotel is older and does need additional renovations as it is tired and outdated. Our room was very clean, but some attention to the common areas like the hallways would have been nice as they weren't as clean as they could have been. Overall a fairly good experience, would likely return if in the area again.

Cons:

Some of the common areas of the hotel could have been cleaner. The hallways needed to be vacuumed and the tables in the breakfast area needed a good deep cleaning as they were sticky.

2026-08-31 • via Nuitee
R
Rebecca • solo_traveller • us
10
Pros:

Felt safe, breakfast was good, beds comfortable

Cons:

The price

2026-08-30 • via Nuitee
J
Jeffrey • couple • us
7
2026-08-30 • via Nuitee
W
Wettstein • solo_traveller • us
10
Pros:

Comfortable bed and pillows, excellent breakfast.

Cons:

It was great.

2026-08-21 • via Nuitee
S
steve sitarski • couple • us
8
2026-08-07 • via Nuitee
K
Kacey • couple • us
6
2026-08-05 • via Nuitee
G
Gabriele • solo_traveller • de
4
Pros:

Die Zimmer waren sehr alt und verwohnt. Die Teppiche hatten die besten Jahre bereits hinter sich. Das frühstück war sehr einfach, da habe ich schon viel besser Best Western Hotels gehabt

Cons:

Die Zimmer, Betten etc waren sehr abgewohnt

2026-07-14 • via Nuitee
N
Null • couple • us
5
The breakfast bar was good.
Pros:

Good

Cons:

The bed, we booked a king suit closest to elevator and we got a 2 queen at the end of the hall. There was a lot of water from the pool on the main floor and into the elevator. You had to be very careful not to fall

2026-07-14 • via Nuitee
D
DawnS • solo_traveller • us
9
Pros:

Nice room, comfortable beds

2026-07-13 • via Nuitee
A
A • couple • us
2
2026-07-06 • via Nuitee
D
Dressel • family_with_children • us
8
2026-07-05 • via Nuitee
G
Getaroom • solo_traveller • us
8
Pros:

multiple choices of pillows . Beds great ,staff great

Cons:

Shower head stuck on high pulsating,

2026-06-29 • via Nuitee
M
Michael • couple • de
5
So nicht wieder
Pros:

Frühstück war okay und das Personal freundlich

Cons:

Ausstattung stark renovierungsbedürftigt, Gym nicht nutzbar,

2026-06-24 • via Nuitee