BEST WESTERN PLUS Poconos

Hotels
Best Western Plus
7.8 (899 reviews)
2647 Route 715 , Tannersville , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Room condition problems
Power outages

Categories

Cleanliness
6.69
Multiple reviews indicated cleanliness issues, including dirty bathrooms and carpets.
Service
8.66
Friendly staff noted in several reviews, especially the breakfast crew.
Location
8.7
Convenient location cited as a pro in multiple reviews.
Room Quality
7.15
Various issues with room conditions, including dated decor and layout problems.
Amenities
7.68
Some positive mentions of amenities, but with concerns about maintenance.
Value for Money
8.14
Budget-friendly highlighted, though some guests had mixed feelings about overall satisfaction.
Food and Beverage
7.69
Good breakfast options were appreciated, although some issues with food quality were reported.
Overall Experience
7.66
Mixed feelings about experience due to several mentioned issues, yet some components were enjoyed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:34

Property Description

Luxurious Indoor Pool and Fitness Centre

Best Western Plus Poconos offers a relaxing stay with its indoor pool and fully-equipped fitness centre. Whether you want to take a refreshing swim or keep up with your workout routine, this hotel has you covered.

Comfortable Rooms with Modern Amenities

Each room at Best Western Plus Poconos is designed for your comfort and convenience. From the cozy bedding to the in-room microwave and refrigerator, every detail is carefully curated to make your stay enjoyable and hassle-free.

Convenient 24-Hour Front Desk and Free Parking

Enjoy peace of mind knowing that the hotel's 24-hour front desk is always available to assist you. Additionally, take advantage of the free parking to explore the area with ease.

Experience a perfect blend of comfort and convenience at Best Western Plus Poconos. Book your stay now for a memorable getaway.

Important information:

Please note for rooms that contain a fireplace: the fireplace only operates between October through March.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 899 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 7.66
A
Ashby family_with_children us
8
2026-04-27 via Nuitee
S
Sharon couple us
6
2026-04-26 via Nuitee
L
Lawrence family_with_children us
7
Pros:

I like the staff, location,breakfast and cleaniliness.

Cons:

There was a blackout for over an hour. And no body updated us or comp us for the inconvience.

2026-04-24 via Nuitee
D
Doris family_with_children us
10
Pros:

I like that this property was clean breakfast included and most of all close to everything of my interest and visit

2026-04-17 via Nuitee
A
Alejandra couple us
10
2026-04-17 via Nuitee
C
Cook couple us
7
2026-04-16 via Nuitee
M
Marija family_with_children us
3
Pros:

Closenest to Camelback resort

Cons:

Long wait for the room, room quality, it was too hot also, breakfast etc.

2026-04-13 via Nuitee
D
Donna family_with_children us
9
2026-04-12 via Nuitee
Y
YEE YEE family_with_children us
10
2026-04-12 via Nuitee
M
Melissa couple cr
8
Pros:

It was perfect for my quick stay. The staff were friendly and helpful.

2026-04-11 via Nuitee
T
Tyneshia family_with_children us
3
We enjoyed our stay because all the attractions are close bye.
Pros:

Breakfast was decent

Cons:

There is no washer/dryer hook up. We went to the pool and had to AIR dry our swim suits. My 3 year old seen a roach in the restroom near the pool ! It was his first time ever seeing a roach… They didn’t have cups near the coffee machine at the lobby. When I asked a house keeper for one SHE didn’t even have any. Front desk man said something about it being on Back Order.

2026-04-10 via Nuitee
T
Tanya couple us
10
Wonderful place to stay
Pros:

Always clean and polite people

Cons:

Nothing

2026-04-07 via Nuitee
B
Banegas family_with_children us
10
Pros:

Ubicación

2026-04-06 via Nuitee
C
Carlos family_with_children us
8
2026-04-06 via Nuitee
J
Jeff family_with_children us
4
Gross
Pros:

Convenient location to Camelback where we bought day passes

Cons:

The "clean" towels smelled like cigarettes. When I presented this to the gentleman at the counter, he said he was out of towels (WTF?) and he literally said, nonchalantly, "I don't know what to say about that." How about talking to your staff about hygiene, especially when cleaning linens?! The pool had weird brown things on the bottom (I know, I'm pretending it's not what you're thinking) and my kids refused to swim in there. My kids are part fish, and they wouldn't go in the pool! The bathroom is tiny. If you're planning on eating in the room, I hope you like standing and holding your plates because otherwise, you have like a 4 inch section of table to share. The staff is obviously overwhelmed and they have one poor lady running the tiny breakfast area. I thought she was going to explode. I left a nice tip in the jar for her because it's unacceptable to have one person running a breakfast for umpteen guests every morning. I am appalled and will never return to this Best Western. I have stayed at other BW hotels because the price is fair, they have pools, they offer hot breakfasts, and they have always been clean. This one was not up to standards. I felt gross the whole time I was there.

2026-04-06 via Nuitee
V
Valentina couple us
9
2026-04-05 via Nuitee
P
Paula extended_group us
6
2026-04-03 via Nuitee
J
Jessica family_with_children us
7
2026-04-02 via Nuitee
C
Cheryl family_with_children us
10
2026-04-01 via Nuitee
J
Jaden solo_traveller us
8
2026-03-29 via Nuitee