Ramada Plaza by Wyndham Gatineau/Manoir du Casino

Hotels
Ramada
7.1 (2120 reviews)
75 rue d'Edmonton , Gatineau , ca

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Comfortable beds
Cons:
Poor service from staff
Noise issues
Limited amenities due to renovations

Categories

Cleanliness
7.03
Some reviews mention cleanliness positively, but a few noted maintenance issues.
Service
7.5
Mixed reviews on service, some found it friendly while others had issues with responsiveness.
Location
8.04
Location was frequently praised for being close to attractions like the casino.
Room Quality
7.19
Rooms were described as comfortable, but some faced issues with temperature control and noise.
Amenities
6.52
Some amenities were lacking or closed due to renovations, impacting guest experience.
Value for Money
7.48
Value for money perceived as reasonable but affected by unmentioned extra fees.
Food and Beverage
6.03
Food service faced negative reviews, particularly about responsiveness at the restaurant and bar.
Overall Experience
7
Overall experience was mixed, with positive remarks balanced by significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:37

Property Description

Luxurious Amenities and Convenient Location

Relaxing Spa and Gourmet Dining

Indulge in a tranquil spa experience and savor delectable Italian cuisine at Ramada Plaza by Wyndham Gatineau/Manoir du Casino. Unwind in jetted tubs, cozy up by electric fireplaces, and enjoy the convenience of an in-room work desk.

Leisure and Business Facilities

Take a dip in the indoor pool, stay active in the fitness center, or attend to work matters in the business center. Pamper yourself with a rejuvenating massage or a stylish makeover at the on-site salon. Benefit from complimentary hotel-wide WiFi and explore the gift shop for souvenirs.

Complimentary Breakfast and Parking

Start your day with a hearty breakfast and relish hot and cold options at Risotto Pasta & Grill. With free parking available, your stay at this hotel promises both relaxation and convenience. Book now for a memorable experience at Ramada Plaza by Wyndham Gatineau/Manoir du Casino.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that there is an extra charge for breakfast for children. Please contact Ramada Plaza Manoir du Casino directly for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Jan 29, 2026 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for CAD 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.1
Based on 2120 reviews
Cleanliness: 7.03
Service: 7.5
Location: 8.04
Room Quality: 7.19
Amenities: 6.52
Value for Money: 7.48
Food and Beverage: 6.03
Overall Experience: 7
S
St-denis couple ca
8
De belles rénovations.
Pros:

Les rénovations c’est très bien et beau.

Cons:

Les ascenseurs ne fonctionnait pas et le restaurant m’a beaucoup déçu c’est seulement de la cuisine indienne $$$$ et les déjeuners n'étaient t’ils pas supposé être inclus ?

2026-03-02 via Nuitee
S
Suzanne family_with_children ca
6
Pros:

Confort de la chambre, emplacement, propreté, le personnel courtois

Cons:

La piscine était hors service, le déjeuner était moyen. Les aliments étaient au réchaud depuis trop longtemps,et étaient secs. Il y aurait avantage à en faire des plus petites quantités mais plus souvent.

2026-02-28 via Nuitee
B
Byoungwook couple ca
8
2026-02-27 via Nuitee
A
Annabel couple ca
1
Médiocre.
Pros:

Tout sauf le vacarme nous avons zéro profité de notre soirée. Il y avait tellement de bruit de vas et viens, au point que certains morceaux du plafonds tombaient parce que ça marchait fort et course dans les corridors.

2026-02-26 via Nuitee
R
Rachel family_with_children ca
3
Problématique de propreté
Pros:

Personnel gentil

Cons:

Draps sales et douche sans eau chaude à mon arrivée.
Malgré chambre dans section rénovée: porte de salle de bain avec trous, tâches aux plafonds, porte de douche qui ferme mal.
Hôtel très bruyant .

2026-02-26 via Nuitee
M
Mary Ann couple ca
7
2026-02-26 via Nuitee
A
Arden solo_traveller ca
7
2026-02-24 via Nuitee
D
Damien family_with_children ca
9
2026-02-23 via Nuitee
B
Brandon couple mx
10
Pros:

Fantastic friendly staff, trying to help, provide advice and great recommendation!!!

2026-02-12 via Nuitee
J
Jean-François family_with_children ca
6
Pros:

L'emplacement

Cons:

Rénovation un dimanche matin à 8h, la piscine était fermée aucun accès à des breuvages

2026-02-12 via Nuitee
J
julie family_with_children ca
8
Un beau week-end en famille
Pros:

Notre chambre était super, elle était sur deux étages parfaite pour notre famille de 5 avec un bébé. Le petit déjeuner était complet et très bon. Très bel emplacement.

Cons:

Nous avons trouvé ordinaire de ce faire réveiller à 7 h00 am samedi matin par des travaux de rénovation dans les chambres voisines. Le contracteur parlait tellement fort dans le corridor à ses employés. Dimanche matin 8h30 am le contracteur est rentré dans notre chambre sans avoir cognée à la porte.

2026-02-09 via Nuitee
C
chantal couple ca
8
Bien
Pros:

Tout était ok

Cons:

Je trouve que l’avance de 150$ est long à être remis

2026-02-08 via Nuitee
D
David family_with_children gb
8
2026-01-31 via Nuitee
V
Vincent couple ca
3
2026-01-28 via Nuitee
P
Pat family_with_children ca
7
2026-01-28 via Nuitee
L
Lyne couple ca
9
Agréable et facile
Pros:

Ma chambre et le déjeuner

Cons:

Rénovation mais je sais qu ils doivent le faire

2026-01-28 via Nuitee
R
Renee family_with_children ca
1
Fausse représentation
Cons:

J ai loué une suite avec bain tourbillon et peignoir ...Ben déçue car rien n y étaient..fausse représentation et le gérant qui rejetait la faute sur booking.com qui ne mettais pas les informations a jour et qu il m a dit que j aurais dû appeler a l hotel directement !
J ai payé pour une suite avec extra et
J ai eu une chambre normale.
Je demande qu il y ait un remboursement pour le service en manque versus une suite et une chambre
J ai payée 250$ en ligne sur votre application et j attends une réponse de votre part.
Jai l intention d écrire une plainte a windham corporation car ca n a pas de bon sens

2026-01-24 via Nuitee
T
Thomas family_with_children ca
8
2026-01-23 via Nuitee
A
Andres family_with_children ca
9
2026-01-23 via Nuitee
Y
Yves family_with_children ca
10
2026-01-22 via Nuitee