Residence Inn Phoenix Chandler/Fashion Center

Hotels
Residence Inn
8.9 (172 reviews)
200 North Federal Street , Chandler , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Clean rooms
Cons:
Parking fees
Noisy rooms
Inadequate cleaning

Categories

Cleanliness
8.48
Some reviews noted that cleaning was not performed properly.
Service
9.95
Multiple guests praised the staff, particularly for their friendliness and helpfulness.
Location
9.49
Many reviews highlighted the hotel's excellent location near shopping and dining options.
Room Quality
8.44
While some appreciated the cleanliness, others noted issues like noise and aging facilities.
Amenities
8.47
The amenities were adequate, though breakfast options received mixed reviews.
Value for Money
8.93
Considering the location and service, guests felt the value was reasonable, despite parking fees.
Food and Beverage
8.48
Breakfast had limited variety and quality, with some guests expressing dissatisfaction.
Overall Experience
8.95
Overall experiences were mixed, with many positive comments overshadowed by a few negative incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:42

Property Description

Convenient Location
Situated across from the Chandler Fashion Center, our Arizona hotel offers fully equipped kitchens in every suite for your comfort and convenience.

Amenities Galore
Enjoy our outdoor heated pool, dining and living areas in each suite, along with free Wi-Fi and cable TV. Our pet-friendly hotel also boasts a gym, grocery shopping service, and dry cleaning.

Delightful Extras
Indulge in our complimentary buffet breakfast and evening reception during your stay. With Downtown Phoenix just 20 miles away, and the airport a quick 30-minute drive, the Residence Inn Chandler/Fashion Center is the ideal choice for your next visit.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 172 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.49
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 8.95
J
JENIFER solo_traveller us
10
Very quick trip for me but the stay here was very comfortable.
Pros:

Friendly, helpful staff. Clean, comfortable room. Breakfast and coffee were a nice touch.

Cons:

Can't think of anything.

2026-01-19 via Nuitee
P
PHUONG family_with_children us
10
2026-01-19 via Nuitee
R
Richard E couple us
10
2026-01-12 via Nuitee
S
Susan solo_traveller us
9
2025-12-16 via Nuitee
L
Lyneah couple us
8
lady in the front was soo helpful, room was nice for the two of us.
Pros:

Was just close to the mall, a lot of food options near by.

Cons:

really don’t have a answer for this bc everything was wonderful.

2025-12-14 via Nuitee
K
Karen family_with_children us
10
Pros:

The hotel was clean, staff was friendly and helpful. We enjoyed ourselves. Great location for things to do.

Cons:

Charging for parking, I get it when a hotel is downtown and parking is very limited, but there is plenty of parking around the hotel. So that feels like a scam.

2025-11-10 via Nuitee
M
Mohammed
8
Pros:

Average

2025-09-22 via Nuitee
C
Cheryl
8
Pros:

The staff was excellent. The property is old and worn. The shower floor was cracked and everything had an old feel to it. Very loud AC as well.

2025-09-20 via Nuitee
K
Kristin family_with_children us
6
Yearly visit
Pros:

Cheryl at the front desk was amazing. She really tried to make everything right for us. Like the kitchenettes and full sized fridge. Rooms where clean. Close to mall.

Cons:

Breakfast was okay, pretty much the same thing everyday and it seemed like it was heated up and served. News channel plays during breakfast, got to hear all about the latest tragedies and murders. Shower didn't drain, toilets had hard time flushing.

2025-09-19 via Nuitee
A
Alina
10
Pros:

It was amazing love our room!

2025-09-14 via Nuitee
C
Chad
10
Pros:

Clean rooms

2025-09-10 via Nuitee
J
Jeffrey family_with_children
8
Pros:

Super location...near--everything!...

2025-09-02 via Nuitee
K
Kami
2
Deserved a refund no response from manager
Pros:

Should have been offered a refund. A/c was not working. Extremely load sounds with no available resources or accommodations available to help was unable to sleep or rest the entire trip because of the conditions

2025-08-06 via Nuitee
W
william family
10
Pros:

It's a nice hotel with friendly staff.

2025-08-03 via Nuitee
T
Travis
10
Pros:

Perfect for a family

2025-08-02 via Nuitee
G
gregg family_with_children us
10
My son was here on leave from the military and we needed room for everyone for one night before going to the house this
Pros:

The room was up to date and very clean

Cons:

Small elevator but liked the location

2025-07-31 via Nuitee
J
Jason
2
Pros:

Awful

2025-07-31 via Nuitee
N
Navneet family
4
Pros:

Room was too noisy and when i complained about it they said we cannot do anything. Cleaning did not happened properly and fire alarm was ringing many times. It was really annoying and too much disturbing.
Overall my stay was too bad and i wouldn’t recommend it for anyone.

2025-07-26 via Nuitee
J
Jason
2
Pros:

Never again.

2025-07-21 via Nuitee
J
jolene
10
Wonderful
Pros:

It was nice

2025-07-20 via Nuitee