Sonesta ES Suites San Francisco Airport Oyster Point Waterfront

Hotels
•
Sonesta Hotels
7.8 (730 reviews)
1350 Veterans Boulevard , South San Francisco , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Cons:
Poor cleanliness
Service issues

Categories

Cleanliness
7.26
There were reports of dirty towels and sticky surfaces in the kitchen.
Service
7.73
Mixed experiences with staff, particularly at the front desk.
Location
8.77
Close to the city and near the water, making it convenient for travelers.
Room Quality
8.72
Spacious suites with nice views, though some rooms felt outdated.
Amenities
6.75
The kitchen was poorly stocked and the jacuzzi was out of service.
Value for Money
7.21
Guests felt that the experience was not worth the price paid.
Food and Beverage
7.26
Breakfast options were poor, contributing to a negative experience.
Overall Experience
8.73
Generally a nice stay, but marred by service issues and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:21

Property Description

Waterfront Location on San Francisco Bay

Fully Equipped Kitchens and Shuttle Service

Experience the convenience of fully equipped kitchens and a complimentary area shuttle service at Sonesta ES Suites San Francisco Airport Waterfront. Each suite boasts a microwave, coffee maker, free Wi-Fi, and cable TV for a comfortable stay.

Delicious Breakfast Buffet and Fitness Options

Start your day right with a daily breakfast buffet and freshly brewed coffee. Stay active at the gym or unwind by the outdoor pool. Need a snack? Visit the 24-hour market for a quick bite. Plus, take advantage of the grocery shopping service for added convenience.

Nearby Parks and Airport Accessibility

Explore the nearby Oyster Point Park or venture to San Bruno Mountain State Park just 2 miles away. With a prime location only 4 miles from San Francisco International Airport, Sonesta ES Suites offers both leisure and business travelers a perfect stay.

Book now for a memorable waterfront experience at Sonesta ES Suites San Francisco Airport Waterfront.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note that an extra charge of $75 for stays up to 7 nights; $150 for all longer stays applies. A maximum of 2 dogs per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 17.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Room Max Guests Number: 5
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.8
Based on 730 reviews
Cleanliness: 7.26
Service: 7.73
Location: 8.77
Room Quality: 8.72
Amenities: 6.75
Value for Money: 7.21
Food and Beverage: 7.26
Overall Experience: 8.73
K
Krisztina • solo_traveller • us
6
Pros:

Clean

Cons:

Lack of housekeeping

2026-02-09 • via Nuitee
L
Lainy • couple • us
10
2026-01-31 • via Nuitee
S
shingo • family_with_children • jp
7
2026-01-31 • via Nuitee
H
Higgins • couple • us
10
2026-01-30 • via Nuitee
J
John • solo_traveller • us
10
The best experience
Pros:

Everything

Cons:

N/A

2026-01-28 • via Nuitee
A
Aileen • family_with_children • us
10
2026-01-25 • via Nuitee
N
Nicole • couple • us
10
2026-01-17 • via Nuitee
C
Courtenay • couple • ca
2
Beautiful room, terrible service, terrible location
Pros:

Great room

Cons:

Front desk staff not well empowered, not helpful with any solutions. My luggage was lost , they didn’t even have a toothbrush for me. Location is in the middle of nowhere so no restaurant or any food, no shops to buy basic toiletries.

I paid extra for a bay view and got a view of the parking lot.

I arrived very early at 11:30am and they wouldn’t let me check in until 4pm. Since the hotel is in the middle of nowhere, I had no place to go and wait and had to wait in their lobby for 4.5 hours. They informed if I wanted to get the room before 4pm I had to pay an additional $50.

2026-01-17 • via Nuitee
R
Roman • solo_traveller • us
10
Pros:

Breakfast and cleaningness

2026-01-09 • via Nuitee
C
CraigTPE • Solo travel • Siem Reap, Siem Reap Province
10
Excellent Extended Stay Hotel Near Biotech Businesses
Pros:

Perspective and expectations. It's a 3* extended stay hotel, not a 5* full service property.

The recent renovation is obvious. My room was immaculate, like brand new. The dishes and cutlery were a little random, but it's not like I'm planning dinner parties. The breakfast was basic but better than most similar properties I've been to. Every staff member I encountered has been friendly and helpful.

Only stays 7 nights or longer get housekeeping, but linens and other items can be requested. Other extended stay properties I've stayed at provided it every 3rd day. Not a big deal.

I booked and was assigned a bay view room, but it's on the ground floor. Not a fabulous view and I'm not comfortable leaving the windows open. It feels like a safe area, but never know. I would have preferred not to be on the ground floor, but it was all they had.

Tip: if you get a ground floor room, check to make sure all the windows are latched, top and bottom.

2026-01-05 • via Tripadvisor
L
Leoni • family_with_children • us
5
Decent but not worth the money
Pros:

Close to the city, oven in the room, views from the room were pretty

Cons:

Outdated, room was extremely far from any entrance, poor breakfast options, queen beds were more like full beds, had a party next door to us and when I finally complained at midnight it took the hotel three times before they kicked them out. Kitchen was not stocked with enough utensils or pots and pans to make a meal. Definitely not worth the price I paid. And the pool/jacuzzi was “out of service for the season”

2025-12-27 • via Nuitee
B
Bella • couple • us
10
2025-12-24 • via Nuitee
W
Ward • family_with_children • us
8
2025-12-16 • via Nuitee
E
esther • family_with_children • nl
8
Prima verblijf net buiten de drukte van san francisco centrum
Pros:

Behulpzaam personeel
Goede prijs-kwaliteit verhouding
Mooie familie suite met uitzicht over een baai

Cons:

Vloerbedekking in de gangen

2025-12-12 • via Nuitee
I
Israel • couple • us
9
2025-12-10 • via Nuitee
R
Rafael • extended_group • de
7
Pros:

Große Zimmer, Frühstück vollkommen ausreichend, viele Parkplätze

Cons:

Das Personal an der Rezeption war nicht sehr kooperativ. Haben drei verschiedene Mastercard zur Zahlung vor Ort ausprobiert, das Gerät wollte keine akzeptieren, erst bei der vierten Karte (Visa) war eine Zahlung möglich. Das Personal sah das Problem nicht an ihrem Gerät, sondern an den Kreditkarten.
Küchenausstattung sehr sporadisch, klebrige Oberflächen in der Küche und dreckige Handtücher im Badezimmer (voll mit Haaren).
Vorhandener Backofen, der leider nicht funktioniert.

2025-12-07 • via Nuitee
B
Brandi • family_with_children • us
10
2025-12-03 • via Nuitee
B
Butler • couple • us
3
2025-11-23 • via Nuitee
M
Marie • family_with_children • us
4
Pros:

Near the water. Clean. Spacious suites.

Cons:

Raul, the front desk person was rude and treated me poorly when compared to another couple. I was about to check in when a couple started talking to him about WiFi. Rather than Raul telling them to wait because I was next to be assisted, he spoke with them first. When he did check me in, he had me pay a $250 deposit which was not previously told to me. I had stayed at this hotel twice a year for the past 5 years and had paid at most $100 per visit. He said it was because they recently remodeled and I knew they hadn’t. He spoke to me like I was lying. He threatened multiple times to cancel my reservation that I had already paid for. He mumbled something derogatory under his breath in Tagalog, which is a language I speak. I told him I heard and understood him. He denied saying anything. The worst thing he said was, “I’m not profiling you”. Before that point I didn’t even think that he was discriminating against me in any way. Since we’re both Filipino, I started thinking maybe it was because I was a woman or he thought I was younger than my real age. I asked him if it was because an African American friend came in asking what was happening. He insisted he wasn’t profiling me. But why would he say it if he wasn’t?
I do like the hotel because it is a nice place with a normally nice staff. The 2 bedroom 2 bathroom suites are roomy and convenient for me, my daughter, and a couple of friends. Too bad I had that horrible incident.

2025-11-10 • via Nuitee
R
Richard • family_with_children • us
9
2025-11-09 • via Nuitee