Residence Inn by Marriott Hartford Downtown

Hotels
Residence Inn
8.2 (227 reviews)
942 Main Street , Hartford , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Spacious accommodations
Cons:
Outdated decor
Limited dining options
Safety concerns with parking

Categories

Cleanliness
8.95
Positive comments about room cleanliness.
Service
9.45
Great staff and helpful service.
Location
7.95
Indications of safety concerns and outdated surroundings.
Room Quality
7.95
Rooms considered underwhelming and outdated.
Amenities
7.45
Limited dining options and outdated decor.
Value for Money
8.45
General sentiment of reasonable value given the overall experience.
Food and Beverage
6.95
Breakfast options reported as insufficient.
Overall Experience
8.45
Mixed experiences with memorable staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:13

Property Description

Luxurious Suites with Full Kitchens
Experience the comfort and convenience of our spacious suites at Residence Inn Hartford Downtown. Each suite features separate seating and dining areas, along with fully equipped kitchens, perfect for an extended stay.

Convenient Dining Options
Indulge in delicious meals at City Steam Brewery Café, located right at the hotel. For more dining choices, explore the nearby restaurants offering a variety of cuisines to satisfy your cravings.

Prime Location near Hartford Attractions
Stay at the heart of Hartford and be close to popular attractions like Bushnell Park and the Bushnell Center for the Performing Arts. With the Connecticut Convention Center just minutes away, our hotel is the ideal choice for both business and leisure travelers.

Book your stay at Residence Inn Hartford Downtown for a memorable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 17 per day.

Location

Guest Reviews

8.2
Based on 227 reviews
Cleanliness: 8.95
Service: 9.45
Location: 7.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 6.95
Overall Experience: 8.45
C
Coppedge family_with_children us
10
2026-03-04 via Nuitee
C
Carman couple us
6
It was good for just the night we were there but if we stayed longer calls would need to be made
Pros:

The staff are the highlight of the stay they’re super nice!

Cons:

My room was on the third floor and it smelt like trash on the way to my room from the elevator and it was SO SO SO hot in our room it’s was terribly uncomfortable and the thermostat didn’t work.

2026-03-01 via Nuitee
R
Rojacast family_with_children us
7
Nice on the inside.
Pros:

Nice big well-appointed clean room. Excellent breakfast.

Cons:

TV guide had multiple channels listed that weren't actually available. No place to drop off bags when checking in. Street people were high or drunk and unnerving.

2026-02-22 via Nuitee
M
manuel solo_traveller cl
6
Sobre expectativa
Pros:

Ubicación

Cons:

Desayuno

2026-02-14 via Nuitee
S
Shamia couple us
10
2026-01-20 via Nuitee
C
Colon couple us
10
2026-01-16 via Nuitee
W
William couple us
10
Very comfortable with beautiful room
Pros:

Location

Cons:

No dining other than breakfast

2025-12-15 via Nuitee
K
katelynn couple us
10
2025-12-09 via Nuitee
L
Lyons couple us
10
2025-10-27 via Nuitee
S
Sherry
8
Pros:

Staff was nice and helpful. Room was very large and was clean. The area was not that nice.

2025-10-11 via Nuitee
A
Alexis extended_group us
10
2025-10-10 via Nuitee
E
Earl
10
Pros:

great place

2025-09-30 via Nuitee
E
Earl
10
Pros:

great service

2025-09-30 via Nuitee
W
william
6
Pros:

Hotel shows its age. Decor colors are outdated and drab.

2025-09-28 via Nuitee
B
Brandy partner
10
Pros:

Great staff. Clean room

2025-09-18 via Nuitee
A
Andres solo_traveller us
8
2025-09-12 via Nuitee
D
Dania couple us
10
Unforgettable night
Pros:

It was super clean and just amazing i loved it

Cons:

Everything

2025-09-11 via Nuitee
R
Robert
10
Pros:

Great place very spacious

2025-09-06 via Nuitee
A
Alexander
10
Pros:

Emily at the front desk was super helpful. The room was spacious and very well kept. The eggs for breakfast were a bit dry but the spread was amazing

2025-08-31 via Nuitee
S
Sheila
10
Pros:

10/10

2025-08-26 via Nuitee