Residence Inn New Rochelle

Hotels
Residence Inn
8.3 (367 reviews)
35 LeCount Place , New Rochelle , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Safety deposit box
Non-smoking throughout
Grocery deliveries
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Poor cleanliness
Unpleasant room conditions

Categories

Cleanliness
6.2
Numerous reviews noted the rooms were dirty with hair and stains, indicating poor housekeeping.
Service
8.7
Mixed feedback on service; some staff were pleasant while others were unhelpful and rude.
Location
10
Multiple reviews appreciated the convenient location close to various attractions.
Room Quality
7.2
Some rooms were spacious but had issues like broken furniture and unpleasant odors.
Amenities
8.7
Amenities were basic but sufficient; breakfast could be better with more variety.
Value for Money
8.2
Given the price range, some guests felt the quality didn’t meet expectations due to cleanliness issues.
Food and Beverage
7.7
Breakfast options were limited and not consistently replenished, leading to dissatisfaction.
Overall Experience
9.7
Despite significant issues, some guests enjoyed their stay and the location; however, many expressed hesitance about returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:12

Property Description

Convenient Location
Located near New Roc City Entertainment Complex and a short drive from the Bronx Zoo, Residence Inn New Rochelle offers a prime location for entertainment and exploration.

Comfortable Suites with Kitchen
Enjoy spacious suites with free Wi-Fi, a kitchen equipped with modern appliances, and a cozy living area with a sofabed and cable TV.

Great Amenities
Take advantage of the outdoor pool, fitness centre, business centre, and barbeque area during your stay. Additionally, benefit from laundry services, a delicious continental breakfast, and easy access to popular NYC attractions.

Experience comfort and convenience at Residence Inn New Rochelle. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

8.3
Based on 367 reviews
Cleanliness: 6.2
Service: 8.7
Location: 10
Room Quality: 7.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 9.7
K
Kareen couple us
9
2026-05-14 via Nuitee
N
Noboru couple us
6
2026-05-12 via Nuitee
I
Ilse solo_traveller de
6
Ein guter Anfang, Luft nach oben!
Pros:

Das Hotel befand sich an der für mich perfekten Position - nah am Bahnhof. Nach einem langen Flug war ich froh über ein gemütliches Bett. Das Personal war super freundlich!

Cons:

Die Ausstattung ist ziemlich in die Jahre gekommen… Das Frühstück aus Einweggeschirr und Fertigprodukten entspricht nicht den aus Europa gewöhnten Standards!

2026-05-01 via Nuitee
S
Shavonette couple bs
9
Awesome short stay
Pros:

The convince to Monroe University

2026-04-28 via Nuitee
couple us
10
2026-04-28 via Nuitee
A
alvina couple us
7
Pros:

The breakfasts could of been much better for the price and coming out of town

Cons:

Could’ve been protein

2026-04-22 via Nuitee
K
Kerstin couple ca
10
Pros:

Great location and very comfortable room (and bedding!)

Shout out to Koby at the front desk for being lovely and welcoming after I had a long day

Cons:

N/a

2026-04-22 via Nuitee
L
Lisa extended_group us
7
2026-04-19 via Nuitee
H
Harris solo_traveller us
8
Pros:

Clean

Cons:

Toilet kept making that noise after you flush...we had to jingle the handle frequently for it to stop...

2026-04-17 via Nuitee
H
henriquez family_with_children us
10
2026-04-04 via Nuitee
M
Michael couple us
8
2026-04-01 via Nuitee
C
Clark extended_group us
7
Pros:

the view from the communal breakfast floor is nice. The staff at the front desk were engaging and helpful! It's a simple walk to area restaurants and the train station so the location is good for not having to rely on car services.

Cons:

the hotel is very large, but even so sound travels through it quite easily, . I could hear televisions and conversations from adjacent rooms from my room and hallways. Lot's of plumbing noise when a person adjacent on or the floor above used toilet or shower. Furniture is serviceable but dated and lumpy.

2026-03-21 via Nuitee
Q
Quintin couple us
9
I'd been planning this excursion for two months and a week before this my mother died so me and my fiancé decided to
Pros:

The fact that you had parking was a plus and getting back home was a breeze.

2026-03-14 via Nuitee
E
Erica family_with_children us
5
2026-02-22 via Nuitee
D
Donna couple us
9
2026-02-12 via Nuitee
A
Alexander solo_traveller us
9
2026-01-24 via Nuitee
G
gregory couple us
7
2026-01-20 via Nuitee
D
Diane extended_group us
9
2026-01-19 via Nuitee
I
Isabelle extended_group us
8
Pros:

We only stayed here for one night. Our suite was spacious and comfortable -- the water pressure in the shower was especially nice. Staff were courteous. Breakfast was fine.

2026-01-19 via Nuitee
A
Allysia couple us
2
One of the dirtiest places I have stayed in this price range
Pros:

Location

Cons:

Dirty, broken furniture, bad food, bad attitude at the desk (night), day person was nice. My duvet cover was dirty. Pull out couch in the suite was very uncomfortable and cheap.

2026-01-01 via Nuitee