Residence Inn New Rochelle

Hotels
•
Residence Inn
8.3 (352 reviews)
35 LeCount Place , New Rochelle , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Safety deposit box
Non-smoking throughout
Grocery deliveries
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Poor cleanliness
Unpleasant room conditions

Categories

Cleanliness
6.2
Numerous reviews noted the rooms were dirty with hair and stains, indicating poor housekeeping.
Service
8.7
Mixed feedback on service; some staff were pleasant while others were unhelpful and rude.
Location
10
Multiple reviews appreciated the convenient location close to various attractions.
Room Quality
7.2
Some rooms were spacious but had issues like broken furniture and unpleasant odors.
Amenities
8.7
Amenities were basic but sufficient; breakfast could be better with more variety.
Value for Money
8.2
Given the price range, some guests felt the quality didn’t meet expectations due to cleanliness issues.
Food and Beverage
7.7
Breakfast options were limited and not consistently replenished, leading to dissatisfaction.
Overall Experience
9.7
Despite significant issues, some guests enjoyed their stay and the location; however, many expressed hesitance about returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:12

Property Description

Convenient Location
Located near New Roc City Entertainment Complex and a short drive from the Bronx Zoo, Residence Inn New Rochelle offers a prime location for entertainment and exploration.

Comfortable Suites with Kitchen
Enjoy spacious suites with free Wi-Fi, a kitchen equipped with modern appliances, and a cozy living area with a sofabed and cable TV.

Great Amenities
Take advantage of the outdoor pool, fitness centre, business centre, and barbeque area during your stay. Additionally, benefit from laundry services, a delicious continental breakfast, and easy access to popular NYC attractions.

Experience comfort and convenience at Residence Inn New Rochelle. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

8.3
Based on 352 reviews
Cleanliness: 6.2
Service: 8.7
Location: 10
Room Quality: 7.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 9.7
D
Donna • couple • us
9
2026-02-12 • via Nuitee
A
Alexander • solo_traveller • us
9
2026-01-24 • via Nuitee
G
gregory • couple • us
7
2026-01-20 • via Nuitee
I
Isabelle • extended_group • us
8
Pros:

We only stayed here for one night. Our suite was spacious and comfortable -- the water pressure in the shower was especially nice. Staff were courteous. Breakfast was fine.

2026-01-19 • via Nuitee
D
Diane • extended_group • us
9
2026-01-19 • via Nuitee
A
Allysia • couple • us
2
One of the dirtiest places I have stayed in this price range
Pros:

Location

Cons:

Dirty, broken furniture, bad food, bad attitude at the desk (night), day person was nice. My duvet cover was dirty. Pull out couch in the suite was very uncomfortable and cheap.

2026-01-01 • via Nuitee
B
Beatrice • couple • us
10
Pros:

The staff was very pleasant and attentive to my needs and concerns.

Cons:

During breakfast, I was not happy because I got there at 9 and asked if more bacon would be coming out and they said no because breakfast was over at 10. They should serve and refill food stations so that no matter what time guests arrive for breakfast, they can still get something to eat.

2025-12-21 • via Nuitee
F
federico • couple • it
8
2025-12-15 • via Nuitee
T
Tiana • family_with_children • us
10
2025-12-12 • via Nuitee
L
Luis • family_with_children • us
10
Outstanding!
Pros:

Location and proximity to everything we needed

Cons:

Nothing

2025-12-05 • via Nuitee
T
Tiana • couple • us
10
2025-11-10 • via Nuitee
M
Majlinda • couple • us
1
2025-11-10 • via Nuitee
S
Stephen • couple • gb
8
2025-10-14 • via Nuitee
E
Emily • partner
6
Pros:

Cleaning service never cleaned room

2025-10-11 • via Nuitee
R
Raquel • partner
10
Pros:

Stayed overnight. Property was very good. Did not get to explore the area.

2025-10-09 • via Nuitee
F
Forest • family
10
Pros:

Very accommodating staff and large clean rooms. Very quiet as the street it’s on is not heavily trafficked. Breakfast was ok. Love the waffles. Have stayed before will stay again.

2025-10-06 • via Nuitee
J
James • family
8
Pros:

Don't know

2025-10-01 • via Nuitee
D
Dashun • family_with_children • us
10
Very relaxing
Pros:

Room was great

Cons:

Pool

2025-09-18 • via Nuitee
I
Ivan Gianesini • family_with_children • it
7
Basico
Pros:

La posizione, il confort

Cons:

Il prezzo

2025-09-16 • via Nuitee
J
janel
10
Pros:

Staff

2025-09-10 • via Nuitee