Staybridge Suites Irving Las Colinas by IHG

Hotels
Staybridge Suites
8.8 (517 reviews)
1201 Executive Circle , Irving , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great breakfast options
Convenient location
Cons:
Dirty rooms
Poor service quality
Broken amenities

Categories

Cleanliness
6.4
Several reviews cite issues of mold and dirt, indicating a low level of cleanliness.
Service
8.4
Some guests reported poor management and lack of responsiveness to issues.
Location
10
Many reviews mention a good location with easy access to local amenities.
Room Quality
8.4
Mixed reviews on room quality; some rooms are well-suited while others had issues.
Amenities
7.4
Issues reported with broken amenities affecting the stay.
Value for Money
9.9
Guests feel some aspects are worth the price despite significant issues.
Food and Beverage
10
Breakfast quality received positive remarks from guests.
Overall Experience
9.9
Guests have mixed feelings but some plan to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:11

Property Description

Luxurious Suites with Fully-Equipped Kitchens
Indulge in spacious suites at Sonesta ES Suites Dallas - Las Colinas, complete with free Wi-Fi and fully-equipped kitchens. Enjoy the convenience of having a refrigerator, stove, and dishwasher at your disposal during your stay.

Outdoor Pool and Courtyard with Barbecue Facilities
Unwind by the outdoor pool or gather with friends and family at the courtyard area with barbecue facilities. Whether you're looking to relax poolside or host a fun barbecue, this hotel offers the perfect setting for your leisure time.

Fitness Center and Sport Court
Stay active during your stay with access to the fitness center and on-site sport court. Challenge yourself to a workout session or engage in a friendly game of basketball. Plus, keep the little ones entertained with games available at the front desk.

Book now to experience the perfect blend of comfort and convenience at Sonesta ES Suites Dallas - Las Colinas.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note that a maximum of 2 dogs per room is allowed. Charges are applicable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 517 reviews
Cleanliness: 6.4
Service: 8.4
Location: 10
Room Quality: 8.4
Amenities: 7.4
Value for Money: 9.9
Food and Beverage: 10
Overall Experience: 9.9
T
Thurman solo_traveller us
10
2026-08-27 via Nuitee
J
Jodee Raeleen couple us
7
Overall, our stay was worth what we paid for.
Pros:

The quality of the room, and overall the hotel stay, was worth what we paid for two nights. Considering some of the room furniture appeared to be quite old, the overall room was fairly clean. Although the room wasn't as pictured, there were things included in the room that made up for it: dinnerware, ice maker, coffee maker, tv, air conditioner, toiletries, etc. Additionally, the breakfast buffet was also good; including waffle makers, cereal, drinks, coffee, etc.

Cons:

The hotel room furniture was quite old and the common areas appeared quite outdated. It was also quite warm in the common areas, even hotter in some areas considering we are in Texas, that definitely affect the area in general. However, this was NOT a deal breaker.

2026-08-17 via Nuitee
K
Keonna couple us
4
If you can spare the extra dollars go somewhere else!
Pros:

I like the location of the hotel. The housekeeping staff were absolutely pleasant! The free laundry was most certainly a convenience.

Cons:

The lack of reasonable care after my room was flooded from the sprinkler system twice. A huge roach popped out of the blanket as he housekeeper was changing my bedding. I also seen several roaches in the hallways. The lack of hospitality and accountability from the front desk staff. The price gouging of the hotel extra fees for like checking in early or late and the overpriced snacks in their convenience store. The lack of variety for breakfast and lack of integrity to be fair and just to everyone no matter the race. The hotel truly lacks good management and is in much much need of several detoured maintenance issues.

2026-08-16 via Nuitee
P
Pennie couple us
10
Pros:

I was here for surgery. It was an excelllent place to stay

2026-08-16 via Nuitee
G
Gabel solo_traveller us
10
Pros:

Clean, kitchen stocked. Breakfast far and above the competition. Roomy, it has everything you need for long term stay. The maid even did my dishes, I don't know if thats normal so I gave a nice gratuity for it. I stay long term and the price was great.

Cons:

N/A

2026-08-15 via Nuitee
S
Salwan Ali Abed solo_traveller iq
10
2026-08-02 via Nuitee
J
Juanetta solo_traveller us
6
Pros:

It was clean, breakfast was good.

Cons:

This is not a Staybridge, they took an older hotel and gave it some lipstick! It was the little things painted over, doors that stuck, lightswitchs to nothing. I have never seen a regular door in front of the elevator doors. I accidentally hit it with my wheel chair and without my son I would have trapped in elevator. Also I booked 5 days earlier and was told I had a roll in shower. I did not! Major problem for me. I do understand that the FIFA was there that night....but.

2026-07-09 via Nuitee
R
Rebecca couple us
9
It was a good experience.
Pros:

Location was good. Breakfast was decent. Room was nice.

Cons:

N/A

2026-06-26 via Nuitee
C
Crystal family_with_children us
3
Cons:

The room had a bad smell and the lights when out multiple times

2026-06-20 via Nuitee
J
John couple us
10
2026-05-23 via Nuitee
R
Ryan solo_traveller ie
6
A little run down
Pros:

The receptionist was awesome.

Cons:

The shower hardware was broken

2026-05-22 via Nuitee
C
CORINA solo_traveller us
10
We loved it. We'll stay there again anytime for any future soccer tournaments.
Pros:

We were there for a soccer tournament and decided that time we had a tournament in Dallas or Irving. We would stay there. They had a beautiful set up barbecue grill swimming pool basketball court for the boys. It was very nice. Very very nice. I must admit.

2026-05-21 via Nuitee
A
Adilen couple us
7
Pros:

Clean and decent breakfast

Cons:

Poor air condition

2026-05-17 via Nuitee
M
Mobile28954 Solo travel
2
Ghetto hotel!
Pros:

Ghetto hotel - absolutely horrible! TV doesn’t work - elevator barely operational. Not safe. When my toilet overflowed, they had me come down to get a plunger because they have no maintenance people on site. So many other places to stay. Avoid at all costs!

2026-05-13 via Tripadvisor
B
Brian solo_traveller us
9
2026-05-07 via Nuitee
O
ogbulu couple ng
8
2026-05-03 via Nuitee
C
Chris family_with_children us
10
2026-05-02 via Nuitee
V
Victoria couple us
9
2026-04-27 via Nuitee
V
Victoria extended_group us
9
2026-04-27 via Nuitee
D
David couple us
7
It was a great experience will be back soon
Pros:

How big the rooms are

Cons:

The hallways had a very bad smell and we didn’t receive no room service the days we stayed there.

2026-04-10 via Nuitee