Quality Inn & Suites Hesperia-Victorville

Hotels
•
Quality Inn
7.2 (664 reviews)
12033 Oakwood Avenue , Hesperia , us
+1 760-949-3231

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Noise from street
Service inconsistencies
Room cleanliness issues

Categories

Cleanliness
6.6
The room was clean, but issues with some stained towels and couches were reported.
Service
8.06
The staff was very friendly and accommodating, though there were some service issues.
Location
6.11
Issues with navigation to the hotel; the surrounding area is perceived as less desirable.
Room Quality
7.06
Large rooms reported, but some issues with TV size and room amenities noted.
Amenities
7.59
Basic amenities provided, though breakfast situation was inconvenient for some.
Value for Money
7.55
The overall value is average given the issues faced during the stay.
Food and Beverage
7.6
Breakfast was generally good, but guests had issues regarding food takeaway.
Overall Experience
7.07
A mixed experience with some highlights but significant issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:52

Property Description

Luxurious Spa and Wellness Centre
Indulge in relaxation at our spa and wellness centre, perfect for unwinding after a long day of travel or work.

Modern Amenities and Comfortable Rooms
Experience comfort in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and complimentary toiletries.

Convenient Location and Services
Located near popular attractions like Glen Helen Amphitheater and offering a continental breakfast, our hotel provides a convenient stay for both leisure and business travelers.

Book your stay at SureStay Plus Hotel by Best Western Hesperia for a rejuvenating and hassle-free experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Location

Guest Reviews

7.2
Based on 664 reviews
Cleanliness: 6.6
Service: 8.06
Location: 6.11
Room Quality: 7.06
Amenities: 7.59
Value for Money: 7.55
Food and Beverage: 7.6
Overall Experience: 7.07
S
Silvia • family_with_children • us
5
Cons:

Maintenance was an issue even had to change rooms, the doors don’t lock from inside, the phone to call front desk did not work I had to walk to it 3’times, the tv remote did not work even after walking to the front desk twice to change batteries.

2026-09-03 • via Nuitee
C
Crystal • couple • us
10
2026-09-02 • via Nuitee
C
Crystal • couple • us
1
2026-09-01 • via Nuitee
S
Sonja • couple • us
3
I wish I'd spent the extra couple of dollars to stay somewhere else.
Cons:

The towels were stained and thin. There was a strip from the room to the vanity that wasn't tacked down and I tripped and almost face planted onto the tile floor. The bed had an aluminum base board that creaked. The bathroom door and wall had water damage.

2026-08-31 • via Nuitee
T
Tasha • couple • us
10
2026-08-31 • via Nuitee
T
Tasha • solo_traveller • us
10
2026-08-31 • via Nuitee
J
Jean-luc • solo_traveller • us
10
Great location, comfortable, clean, and good price.
Pros:

Location

Cons:

Nothing

2026-08-27 • via Nuitee
D
Dominic • couple • us
10
Perfect and nice staff
Pros:

Had a issue with a room before and staff made sure I like the room I got and made sure I was satisfied with everything

Cons:

Small parking

2026-08-27 • via Nuitee
H
Hilda • family_with_children • us
10
2026-08-24 • via Nuitee
G
Gustavo • couple • us
10
2026-08-22 • via Nuitee
N
Nancy Candelaria • solo_traveller • us
10
Pros:

Great parking, the breakfast was delicious, and check out was easy.

2026-08-21 • via Nuitee
S
Samantha • family_with_children • us
5
Overall we liked the location as it was close to where we needed to be.
Pros:

Location was great.

Cons:

The remote in our room did not work. The room needed much cleaning as some items were grey from how dirty they were. Stains on walls. The smell once we entered the room was not pleasant. One of the outlets did not work. WiFi kept disconnecting and overall very slow. Having two kids with me, I did expect it to be a little more clean.

2026-08-17 • via Nuitee
J
Janet • couple • us
9
2026-08-16 • via Nuitee
D
Diana • couple • us
5
2026-08-14 • via Nuitee
A
Angela • couple • us
10
2026-08-12 • via Nuitee
D
Deanna • family_with_children • us
10
Very good
Pros:

Clean

Cons:

Nice

2026-08-11 • via Nuitee
R
Ravy • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-08-04 • via Nuitee
H
Hans • couple • nl
9
uitstekend
Pros:

alles wel.

Cons:

n.a.

2026-08-04 • via Nuitee
S
Sadie • couple • us
10
2026-08-03 • via Nuitee
A
Azucena • solo_traveller • us
10
2026-08-03 • via Nuitee