Quality Inn & Suites Victorville - Hesperia

Hotels
•
SureStay Plus Hotel by Best Western
7.2 (593 reviews)
12033 Oakwood Avenue , Hesperia , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Private check-in/check-out
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Noise from street
Service inconsistencies
Room cleanliness issues

Categories

Cleanliness
6.6
The room was clean, but issues with some stained towels and couches were reported.
Service
8.06
The staff was very friendly and accommodating, though there were some service issues.
Location
6.11
Issues with navigation to the hotel; the surrounding area is perceived as less desirable.
Room Quality
7.06
Large rooms reported, but some issues with TV size and room amenities noted.
Amenities
7.59
Basic amenities provided, though breakfast situation was inconvenient for some.
Value for Money
7.55
The overall value is average given the issues faced during the stay.
Food and Beverage
7.6
Breakfast was generally good, but guests had issues regarding food takeaway.
Overall Experience
7.07
A mixed experience with some highlights but significant issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:52

Property Description

Luxurious Spa and Wellness Centre
Indulge in relaxation at our spa and wellness centre, perfect for unwinding after a long day of travel or work.

Modern Amenities and Comfortable Rooms
Experience comfort in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and complimentary toiletries.

Convenient Location and Services
Located near popular attractions like Glen Helen Amphitheater and offering a continental breakfast, our hotel provides a convenient stay for both leisure and business travelers.

Book your stay at SureStay Plus Hotel by Best Western Hesperia for a rejuvenating and hassle-free experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    Children 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.2
Based on 593 reviews
Cleanliness: 6.6
Service: 8.06
Location: 6.11
Room Quality: 7.06
Amenities: 7.59
Value for Money: 7.55
Food and Beverage: 7.6
Overall Experience: 7.07
C
Curtina • solo_traveller • us
10
2026-05-09 • via Nuitee
G
Gilberto • couple • us
10
2026-05-09 • via Nuitee
J
Jaime • solo_traveller • us
10
FABULOSO
Pros:

Atención, y comodidad

Cons:

Todo es excelente

2026-05-08 • via Nuitee
J
Jeka1187 • solo_traveller • us
8
2026-05-05 • via Nuitee
J
Jeka1187 • solo_traveller • us
8
2026-05-05 • via Nuitee
A
Armando • couple • us
7
Pros:

I like this property because of how many restaurants and stores are walking distance. And the pool area was nice! Staff were friendly.

Cons:

Sunday morning around 3am my partner and I heard a loud knock. They were trying to open our hotel room. It kind of scared us. It went on for 3-5 mins. We heard voices outside our hotel room as well.

2026-05-05 • via Nuitee
H
Hayden • couple • us
8
Everything was just fine.
Pros:

Better than expected.

Cons:

Missed the fruit you usually find at a breakfast.

2026-05-05 • via Nuitee
N
Nayeli • couple • us
9
Pros:

the staff they where really welcoming and nice, and the breakfast was really good

Cons:

maybe the restroom could use a bigger shower head

2026-05-04 • via Nuitee
R
Rosa • solo_traveller • us
10
2026-05-01 • via Nuitee
M
Moises • couple • us
4
2026-04-28 • via Nuitee
T
Thomas • solo_traveller • us
8
2026-04-28 • via Nuitee
R
rabanes • solo_traveller • us
10
Relaxing vaction
Pros:

Loved everything from the location. Staff was very helpful, especially breakfast was great 👍 I will recommend you guys to friends and family. Keep up the good job 👏 👍 💖🙏🏻

2026-04-26 • via Nuitee
A
Aaron • couple • us
6
Clean and serviceable
Pros:

Staff was nice

Cons:

Aged.

2026-04-24 • via Nuitee
G
Guillermo • family_with_children • us
10
2026-04-23 • via Nuitee
C
Contreras • solo_traveller • us
9
2026-04-20 • via Nuitee
L
Lynda • couple • us
1
2026-04-20 • via Nuitee
R
Rigoberto • couple • us
5
2026-04-19 • via Nuitee
L
Lisa • couple • us
1
2026-04-19 • via Nuitee
L
Lisa 86404 • solo_traveller • us
10
Pros:

Good customer service, clean facility

2026-04-19 • via Nuitee
D
Diana • extended_group • us
8
2026-04-18 • via Nuitee