Sheraton Chengdu Lido Hotel

Hotels
Sheraton
8.8 (394 reviews)
No. 15, Section 1, Ren Min Zhong Road , Chengdu , cn

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly and polite staff
Clean and comfortable rooms
Cons:
Issues with housekeeping
Breakfast variety lacking
Miscommunication regarding room arrangements

Categories

Cleanliness
8.44
Cleanliness was mentioned positively in most reviews, but some reviews highlighted issues such as a lack of attention from housekeeping.
Service
9.41
Service received very positive feedback, especially from concierge and reception staff, although there was one negative experience with housekeeping.
Location
9.45
Location was consistently praised as excellent for accessibility to local attractions and transport.
Room Quality
8.9
Rooms were generally described as clean and comfortable, with some miscommunication regarding room configurations.
Amenities
8.93
Amenities were described positively but there were some concerns regarding the breakfast offerings.
Value for Money
8.39
Value for Money was seen as good, but there were issues with room configurations charged at extra fees.
Food and Beverage
7.94
Mixed reviews received for breakfast variety, indicating room for improvement.
Overall Experience
8.91
Overall experience was mostly positive with a few significant issues that impacted certain guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:06

Property Description

Luxurious Accommodation and Convenient Location
Sheraton Chengdu Lido Hotel, just a 2-minute walk from Luomashi metro station, offers a fitness center, a sunny swimming pool, and 4 dining options. Free WiFi is available throughout the property.

Modern Amenities and Comfortable Rooms
Each air-conditioned room features a TV with satellite channels, a fridge, minibar, and electric kettle. Enjoy the private bathroom with bathrobes, slippers, and free toiletries for ultimate comfort.

Relaxation and Dining Options
Guests can unwind in the spa and sauna rooms, work out in the fitness center, or enjoy fine dining at Celestial Court for Cantonese cuisine. Don't miss the buffet breakfast served daily at Sheraton Chengdu Lido Hotel.

Book now for a luxurious stay in Chengdu!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that each room type can accommodate 2 adult guests and 1 child under 12 years old using existing beds as per the policy. For guests who ask for an extra bed, additional charges will apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTU

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for CNY 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 394 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.91
D
Dmitrijs family_with_children lv
8
Pros:

Ok

Cons:

Ok

2026-02-13 via Nuitee
A
AMARA solo_traveller fr
9
2026-01-24 via Nuitee
A
Andrei family_with_children ru
7
Не вернусь
Pros:

Большой отель. Вкусный завтрак

Cons:

При заезде попросили залог 1000 юаней. Не понятно за что. Нигде в отелях не встречали такого. Прошла неделя. Залог пока не вернули. На троих человек была только одна кровать. Дополнительную раскладушку так и не дали. На ресепшен персонал не говорит по английски, что считаю не допустимо для такого отеля.

2026-01-23 via Nuitee
V
Vanessa family_with_children fr
8
2026-01-20 via Nuitee
A
Akihiko couple jp
8
室内快適、周辺寂しい。
Pros:

ホテル自体の建物は古いが、内装、設備は新しくされていて快適であった。
駅からは、近くて便利は良い。

Cons:

近くに店があまり無かった。レストランやコンビニに行くのに少し歩く必要があった。

2026-01-15 via Nuitee
M
Mathieu solo_traveller fr
6
2026-01-14 via Nuitee
靖弦 extended_group tw
8
2026-01-09 via Nuitee
F
Fil extended_group pl
10
2026-01-06 via Nuitee
A
Aimac family_with_children ca
8
Would recommend and stay again
Pros:

The staff are very helpful and friendly . Very accommodating

Cons:

I think the only thing would be the pillows in the room. It was very soft and not much support

2026-01-06 via Nuitee
S
Sergei family_with_children ru
10
2026-01-05 via Nuitee
C
catherine family_with_children hk
5
Good location and nice staff but poor English.
Pros:

Rooms are very clean and good beds

Cons:

No map in English, staff hardly speaks English either. Not normal for a Sheraton group hotel. Should be more tourist oriented!

2026-01-05 via Nuitee
V
Vladimír family_with_children sk
10
2026-01-02 via Nuitee
W
WING MAN couple hk
8
2025-12-31 via Nuitee
C
Caterina extended_group it
9
Amazing breakfast
Pros:

New rooms, clean and comfortable

2025-12-29 via Nuitee
G
GauravKumar7590 solo_traveller in
8
Pros:

It was ok

Cons:

Rooms

2025-12-27 via Nuitee
S
Sebastian family_with_children cl
10
2025-12-24 via Nuitee
X
XUEFENG solo_traveller au
9
2025-12-21 via Nuitee
H
Ha Son Thuy Que Chi solo_traveller vn
9
2025-12-15 via Nuitee
Борис couple kg
9
2025-12-07 via Nuitee
V
Victor extended_group es
9
2025-12-03 via Nuitee