Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good amenities
Cons:
Hidden charges
Cleanliness issues
Service responsiveness

Categories

Cleanliness
7.66
Some cleanliness issues reported, including dirty dishes and bathroom leakage.
Service
8.63
Overall friendly service, though there were some issues with staff responsiveness.
Location
9.17
Amazing views and a great location near attractions.
Room Quality
8.12
Rooms are generally spacious and comfortable, though not always meeting requests.
Amenities
8.65
Good amenities including the waterpark and sauna.
Value for Money
7.61
Concerns over hidden charges and additional fees.
Food and Beverage
7.16
Breakfast quality was deemed okay, but issues with cleanliness were noted.
Overall Experience
8.63
Enjoyable stay, with a beautiful view despite some service and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:37

Property Description

Luxurious Accommodations with Spectacular Views

Unmatched Dining and Shopping Experience

Convenient Amenities and Services for a Seamless Stay

Experience breathtaking views of Niagara Falls from each room at Sheraton Fallsview Hotel. Indulge in exquisite dining options at Fallsview Restaurant and enjoy a shopping spree without leaving the hotel premises. Unwind with spa treatments and take advantage of 24-hour concierge services. With a prime location near Clifton Hill and top attractions, your perfect Niagara Falls getaway awaits at Sheraton Fallsview Hotel. Book now for an unforgettable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the mandatory resort fee includes WiFi, unlimited calls to Canada, admission to Fallsview Rooftop Pool & Bar (seasonal), Beer tasting for 2 at Niagara Brewing Company and tasting for 2 at Niagara Distillery, 2 Bottles of Water, discounts at several retail shops.

Local Fees and Taxes includes the Municipal Accommodations Tax.In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Mon, Oct 12, 2026 until Thu, May 13, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Guest Reviews

8.2
Based on 6545 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 7.61
Food and Beverage: 7.16
Overall Experience: 8.63
D
Duncan • solo_traveller • gb
10
Brilliant
Pros:

The view of both Falls was amazing
Staff were lovely
The breakfast and dinner buffet were really great and an amazing range of choice. 2 of our 3 meals we had window tables overlooking the Falls which was pretty cool
The restaurant was excellent.
The pool and bar are quiet and nice. Good for watching the fireworks

Cons:

Nothing.

2026-08-22 • via Nuitee
A
Aethele • solo_traveller • gb
6
Pros:

Location

Cons:

Staff at breakfast

2026-08-22 • via Nuitee
M
MA BICHE • solo_traveller • gp
10
Pros:

Hôtel exceptionnel, avec un magnifique vue.
Le petit déjeuner est parfait.
Je recommande vivement cet hôtel

Cons:

Je n'ai ai aucun commentaire négatif à partager.

2026-08-22 • via Nuitee
L
Laura • family_with_children • gb
10
Amazing places, worth it for the views alone!
Pros:

Incredible views and just a generally fun atmosphere! We loved the pools available and despite it being July and hot they weren’t too busy! Stayed in a few places during our visit to Canada, but this was our favourite!

Cons:

The lifts take quite a long time!

2026-08-22 • via Nuitee
S
shiri • solo_traveller • il
7
Pros:

חדר מרווח, נקי, מאובזר, נוף מדהים למפלים.

Cons:

מעליות, מחכים באזור 10 דקות למעלית. ביום האחרון עם על המזוודות לקח לנו חצי שעה לרדת מקומה 15 לעשות צ'ק אאוט.

2026-08-22 • via Nuitee
W
Watson • solo_traveller • ca
10
2026-08-22 • via Nuitee
L
Layne • couple • us
8
Cons:

A little run down. Change hallway carpets

2026-08-22 • via Nuitee
I
Ivan • couple • us
10
2026-08-22 • via Nuitee
C
Chan • family_with_children • ca
8
2026-08-21 • via Nuitee
C
Chris • couple • us
10
Great view and location was great.
Pros:

THE VIEW !!!!!!! Close proximity to everything.

Cons:

Leaving

2026-08-21 • via Nuitee
L
Lindsey • family_with_children • ca
10
Pros:

Close to most attractions, awesome rooftop pool.

Cons:

No hot tub

2026-08-21 • via Nuitee
C
Contzius • family_with_children • us
10
2026-08-21 • via Nuitee
V
Vojsava • family_with_children • us
9
Pros:

Convient location, clean, great staff

Cons:

Elevators were extremely slow and a lot were not working.

2026-08-21 • via Nuitee
J
JASON PAUL P • couple • ph
6
2026-08-21 • via Nuitee
K
Katarzyna • family_with_children • gb
9
Pros:

Fall view

2026-08-21 • via Nuitee
K
Kimberly • family_with_children • us
7
2026-08-21 • via Nuitee
N
N • family_with_children • de
7
2026-08-21 • via Nuitee
A
Alicia • couple • us
10
2026-08-21 • via Nuitee
J
Javier • family_with_children • es
8
Cons:

Concierge transport advise

2026-08-20 • via Nuitee
C
Christine • family_with_children • gb
10
2026-08-20 • via Nuitee