Sercotel Arenal Bilbao

Hotels
•
Sercotel Hoteles
8.8 (4117 reviews)
Los Fueros, 2 , Bilbao , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and comfortable rooms
Cons:
Noise from outside
Limited parking
Small room sizes

Categories

Cleanliness
8.76
General consensus indicates the hotel was clean with mentions of good hygiene.
Service
9.23
Guests appreciated the helpful and friendly staff, contributing positively to service sentiment.
Location
9.27
The location received consistent praise across multiple reviews for being central and convenient.
Room Quality
8.22
Mixed reviews regarding room quality, with some mentioning noise and small sizes.
Amenities
8.75
General sentiment indicates good amenities, but some complain about specific issues like parking.
Value for Money
8.71
Overall good value expressed, though some mention room size as a limitation.
Food and Beverage
8.76
Positive remarks about breakfast and overall food quality.
Overall Experience
8.73
Most guests had a positive experience despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:53

Property Description

Prime Location in Bilbao City Centre
Located just steps away from major attractions such as Arriaga Theatre, Catedral de Santiago, and Casco Viejo Metro Station, Sercotel Arenal Bilbao offers a convenient stay in the heart of Bilbao.

Comfortable Rooms with Modern Amenities
Enjoy air-conditioned rooms with free WiFi, private bathrooms, Smart TVs, and minibars, ensuring a comfortable and relaxing stay at the 3-star Sercotel Arenal Bilbao.

Delicious Buffet Breakfast and Nearby Attractions
Start your day right with a delicious buffet breakfast and explore nearby attractions like Funicular de Artxanda, Bilbao Fine Arts Museum, and Guggenheim Museum Bilbao during your stay at Sercotel Arenal Bilbao.

Book now for an unforgettable experience at Sercotel Arenal Bilbao!

Important information:

The hotel offers discounted public parking nearby. When booking 5 or more rooms, different policies and additional charges might apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 19.50 per day.

Location

Guest Reviews

8.8
Based on 4117 reviews
Cleanliness: 8.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
L
Lee • family_with_children • gb
7
2026-03-21 • via Nuitee
J
Juan Manuel • family_with_children • es
9
Good value for money
Pros:

Everything was wonderful. Excellent location, very attentive staff, and a very comfortable room with a magnificent view. Breakfast far exceeded my expectations.

2026-03-21 • via Nuitee
E
Eva • couple • es
8
2026-03-21 • via Nuitee
P
Paola Elena • solo_traveller • it
8
Pros:

Posizione

Cons:

Stanza rumorosa, accanto a stanzino pulizie

2026-03-21 • via Nuitee
C
cediel reig • family_with_children • es
8
2026-03-20 • via Nuitee
F
Font • family_with_children • es
9
2026-03-20 • via Nuitee
D
Diogo Filipe • couple • pt
8
Hotel com boa localização, arrumado e limpo.
Pros:

Hotel bastante bem localizado, com recepção 24h. Quarto limpo, com cama confortável.

Cons:

Algum ruído vindo da rua, mas nada de realmente incomodativo.

2026-03-20 • via Nuitee
D
Don • couple • ch
8
2026-03-19 • via Nuitee
N
Nivelka • couple • do
9
Muy recomendable
Pros:

La habitación agradable, la cama muy cómoda, el baño amplio y muy limpio. Además, estaba muy bien aislada del ruido: nos alojamos justo el día de Santo Tomás, con la fiesta en la calle debajo de la ventana, y apenas se escuchaba nada. Sin duda, una estancia muy agradable.

2026-03-19 • via Nuitee
C
Coranti • family_with_children • es
9
Pros:

La ubicación del hotel es excelente, la limpieza también. El personal es muy amable y el desayuno correcto. 100% recomendable.

2026-03-15 • via Nuitee
N
Nuria • couple • es
7
2026-03-15 • via Nuitee
J
jesus • couple • es
9
2026-03-13 • via Nuitee
N
Nina • family_with_children • gb
8
Good value for room size and location
Pros:

Spacious room with a large, comfy bed. Excellent location on the edge of the old town and 5 mins walk from regional and national rail stations. Tea making facilities in the room.

Cons:

Breakfast was poor value, choice limited even half way through the time slots. Limited choice of coffee & milk in the room

2026-03-12 • via Nuitee
L
Lapo • family_with_children • it
10
2026-03-12 • via Nuitee
A
Anabela • couple • pt
10
2026-03-12 • via Nuitee
D
David • family_with_children • gb
9
Pros:

Location, cleanliness

Cons:

No coffee making facilities

2026-03-12 • via Nuitee
T
Toshiyuki • extended_group • jp
8
サンセバスチャンから戻る途中、飛行機の都合で前泊したけど想定以上によかった
Pros:

清潔だった

Cons:

体重計あればよかったです。スーツケースの重さはかりたかった

2026-03-12 • via Nuitee
C
Carlos • couple • es
10
2026-03-10 • via Nuitee
J
juan jose • family_with_children • es
6
2026-03-10 • via Nuitee
W
Wilson • couple • es
10
2026-03-09 • via Nuitee