Gran Meliá Jakarta

Hotels
•
Gran Melia Hotels & Resorts
9 (501 reviews)
Jalan H.R. Rasuna Said Kav. X-O, Kuningan , Jakarta , id

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Food quality could be improved
Value for money at higher prices

Categories

Cleanliness
8.83
Rooms were immaculately clean, but one review mentioned a soap issue.
Service
9.3
Friendly and professional staff across multiple reviews.
Location
9.34
Location is described positively with good access to amenities.
Room Quality
9.29
Spacious and well-decorated rooms as noted by guests.
Amenities
9.32
Excellent facilities including gym, pool, and restaurant.
Value for Money
8.28
Some comments suggest higher prices could be improved.
Food and Beverage
8.33
Breakfast is praised, but one review mentions food quality issues.
Overall Experience
9.3
Overall, guests express high satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:42

Property Description

Luxurious Accommodation
Gran Melia Jakarta, nestled in the bustling business district of Kuningan, offers elegantly decorated rooms with top-notch amenities including cable TV, minibar, and en suite bathrooms with a bathtub.

Relaxation and Indulgence
Guests can unwind in the outdoor pool or pamper themselves at the onsite spa, ensuring a rejuvenating stay. Free parking adds to the convenience of your visit.

Culinary Delights
Indulge in a diverse culinary experience with 4 restaurants serving Japanese, Indonesian, Chinese, and international cuisine. Don't miss out on the buffet breakfast and delightful drinks at the Lobby Lounge.

Book your stay at Gran Melia Jakarta for an unforgettable luxury experience.

Important information:

All cots are subject to availability.

Please note that the children under 16 years old are not allowed in the spa area.

Please note that the credit card used to make the booking must be presented upon check-in, otherwise the property might request that payment is settled immediately using an alternative method. Any deposit paid will be refunded to the original card.

When booking 9 rooms or more, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: CGK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rp 665,500 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 501 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 9.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 9.3
H
Hans • couple • nl
9
Zeer goede service en sfeer
Pros:

Service en ruime kamer

Cons:

Met creditcard ingecheckt en toch problemen met drankjes etc op de kamer te zetten

2026-05-26 • via Nuitee
I
Inga • couple • id
10
Pros:

Very comfortable place, and the staff was incredibly helpful!

2026-05-25 • via Nuitee
S
Syasya • solo_traveller • my
9
2026-05-24 • via Nuitee
K
karl • couple • nl
9
top tier
Pros:

it’s a great hotel with exceptional staff and facilities

2026-05-24 • via Nuitee
P
Pramana • couple • id
10
2026-05-23 • via Nuitee
H
Helmut • solo_traveller • de
9
2026-05-21 • via Nuitee
M
MOHAMMED • couple • sa
10
Pros:

كل شي

2026-05-19 • via Nuitee
A
Auri Filho • solo_traveller • br
10
2026-04-27 • via Nuitee
T
Toshiaki • couple • sg
10
素晴らしかった
Pros:

部屋が大変きれいだった。

Cons:

無し

2026-04-24 • via Nuitee
A
Alexander • solo_traveller • de
10
Man ist in Gedanken schon beim nächsten Besuch in dieser Wohlfühl-Oase in Jakarta!
Pros:

Jeder Wunsch wurde von den Lippen abgelesen! Die Club Lounge ist bestens eingerichtet und bietet zu jeder Tageszeit eine Möglichkeit in Ruhe zu arbeiten oder einfach dort zu relaxen. Mitarbeiter in der Lounge sind sehr aufmerksam!

2026-04-19 • via Nuitee
Y
Yeo • solo_traveller • sg
2
Pros:

Comfortable stay

Cons:

Breakfast not much choice

2026-04-18 • via Nuitee
N
Nicholas • couple • id
10
An Idyllic Stay in Jakarta
Pros:

Doni and Resta on the Red Level made our stay, but to be fair to all the staff in Gran Melia, absolutely every interaction was a joy, from the turndown chap who left extra chocolates for my wife, to the manager who greeted us on the first day. We felt more than valued, we felt like we were part of a family. And everything else was world-class too, the rooms, the food, the views, etc.

Cons:

Nothing at all, this was just about the perfect hotel.

2026-04-13 • via Nuitee
M
Manuel • couple • de
10
Perfekt
Pros:

Das beste Frühstück was ich vielleicht jemals hatte und ich war schon in so vielen Unterkünften weltweit. Zudem noch 2 h länger Aufenthalt bekommen, gratis!

2026-04-11 • via Nuitee
W
Winny Nurhayati • family_with_children • my
10
Pros:

Nice staffs, nice breakfast clean hotel..

2026-04-06 • via Nuitee
H
Henrik • solo_traveller • de
8
Pros:

All good, but a strange room configuration. I booked a suite, and the bedroom was separate, but the living area had only a work desk and a dining table. No sofa arrangement, chairs or sofa table, etc. If you want to watch TV, then you must sit at the dining table. Last time I stayed in a standard room, which was better equipped. Staff are very friendly and service-minded.

2026-04-03 • via Nuitee
D
Dwi Ratnawati • solo_traveller • de
10
2026-04-03 • via Nuitee
T
Tom • couple • nl
10
2026-04-01 • via Nuitee
M
Mohd • family_with_children • my
10
Overall best experience.
Pros:

Overall, I had a pleasant stay at Gran Meliá Jakarta. Although the air conditioning in the room wasn’t very cold, the hotel itself was comfortable, cozy, and well-maintained.

I’d also like to give special praise to Kathrince at the reception. She was extremely helpful throughout my stay, especially in assisting with my late check-out. Truly appreciated her excellent service!

2026-03-27 • via Nuitee
I
I. Harjanto • family_with_children • id
10
2026-03-12 • via Nuitee
N
Nazrin • couple • my
10
BEST STAY EVER
Pros:

Comfort, clean, high class, beautiful hotel and definitely will come again

2026-03-09 • via Nuitee