Gran Melia Jakarta

Hotels
Gran Melia Hotels & Resorts
9 (476 reviews)
Jalan H.R. Rasuna Said Kav. X-O, Kuningan , Jakarta , id

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Food quality could be improved
Value for money at higher prices

Categories

Cleanliness
8.83
Rooms were immaculately clean, but one review mentioned a soap issue.
Service
9.3
Friendly and professional staff across multiple reviews.
Location
9.34
Location is described positively with good access to amenities.
Room Quality
9.29
Spacious and well-decorated rooms as noted by guests.
Amenities
9.32
Excellent facilities including gym, pool, and restaurant.
Value for Money
8.28
Some comments suggest higher prices could be improved.
Food and Beverage
8.33
Breakfast is praised, but one review mentions food quality issues.
Overall Experience
9.3
Overall, guests express high satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:42

Property Description

Luxurious Accommodation
Gran Melia Jakarta, nestled in the bustling business district of Kuningan, offers elegantly decorated rooms with top-notch amenities including cable TV, minibar, and en suite bathrooms with a bathtub.

Relaxation and Indulgence
Guests can unwind in the outdoor pool or pamper themselves at the onsite spa, ensuring a rejuvenating stay. Free parking adds to the convenience of your visit.

Culinary Delights
Indulge in a diverse culinary experience with 4 restaurants serving Japanese, Indonesian, Chinese, and international cuisine. Don't miss out on the buffet breakfast and delightful drinks at the Lobby Lounge.

Book your stay at Gran Melia Jakarta for an unforgettable luxury experience.

Important information:

All cots are subject to availability.

Please note that the children under 16 years old are not allowed in the spa area.

Please note that the credit card used to make the booking must be presented upon check-in, otherwise the property might request that payment is settled immediately using an alternative method. Any deposit paid will be refunded to the original card.

When booking 9 rooms or more, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: CGK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rp 665,500 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 476 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 9.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 9.3
K
KI JOO family_with_children kr
9
2026-02-14 via Nuitee
B
Bachtiar solo_traveller sg
5
Pros:

The central location & staffs

Cons:

Old room with unpleasant smell, sprayed parfumed and still the bad odour remains

2026-02-13 via Nuitee
E
Esty family_with_children au
9
Pros:

Amazing staff member. This is my second time to stay at the Gran Melia Jakarta. Their staff, treated me like a long lost aunt, so sweet in particularlybest Aulia is lovely. I will definitely come back again.

2026-02-12 via Nuitee
H
Hans solo_traveller nl
8
2026-01-29 via Nuitee
M
Matteo solo_traveller it
9
2026-01-20 via Nuitee
J
Johan solo_traveller be
8
2026-01-20 via Nuitee
J
Jung Hyun solo_traveller kr
9
Pros:

종류가 다양하고 맛있습니다.
무엇보다 현지식과 더불어 다양한 문화권의 음식들이 구비되어 있어서 좋았습니다.
스프류가 잘 구비되어 있습니다.
다른분들에게도 충분히 추천하고 싶습니다.

Cons:

아무래도 오래된 호텔이다보니 시설면에서 리모델링을 하긴 했지만 아쉬운 부분이 조금 있으나 청결도와 룸서비스등에서 좋은 점수를 줄 수 있기 때문에 크게 아쉬웠다고 하기는 어려습니다.

2026-01-19 via Nuitee
A
Anintyas Wulandari extended_group gb
10
Excellent staff and place
Pros:

Need more dessert such as pudding for breakfast.
Excellent service, I left my jeans in the closet and the cleaner staff give it to lost n found so I could get it back the day after through Mr Agus. Appreciated🙏🏻

2026-01-19 via Nuitee
A
Abdulkarim couple sa
10
2026-01-19 via Nuitee
R
Rizana couple id
9
Pros:

free dinner

2026-01-02 via Nuitee
H
Herrerosp family_with_children es
10
Pros:

Personal agradable, nos recibieron en español
Desayuno y cena muy completos
Vistas desde la habitación
Piscina tranquila y con agua templada

Cons:

Llegamos pronto y tuvimos que pagar un suplemento de 30 eur para entrar antes. Hay hoteles que son más flexibles con estas cosas

2026-01-01 via Nuitee
S
Shaji couple au
9
2025-12-31 via Nuitee
L
LIN family_with_children au
10
2025-12-31 via Nuitee
L
LIN extended_group au
10
2025-12-31 via Nuitee
A
asbar family_with_children id
8
2025-12-30 via Nuitee
H
Hiroyuki family_with_children id
9
Pros:

5つ星ホテルだけあって、静観で落ちつた雰囲気があり、とてもストレスなく過ごせました。
部屋も広く、清潔感があり、スタッフの皆さんもきちんと挨拶してくださり、良い滞在が楽しめました。

Cons:

浴槽側のお風呂のボディーソープが🈳だったのが、残念。

2025-12-27 via Nuitee
S
Salisu Idris family_with_children ae
9
2025-12-27 via Nuitee
R
Roswita Budhiharto couple id
8
A peaceful stay at the business center
Pros:

I like the breakfast. It was great.

Cons:

The smell of the corridor and the room.

2025-12-26 via Nuitee
W
whizvyx family_with_children ph
9
We enjoyed our stay and the hotel services exceeded expectations.
Pros:

Large room, very delicious breakfast and friendly staff

Cons:

None

2025-12-23 via Nuitee
S
SAAD extended_group sa
7
2025-12-19 via Nuitee