Gran Meliá Jakarta

Hotels
•
Gran Melia Hotels & Resorts
9 (525 reviews)
Jalan H.R. Rasuna Said Kav. X-O, Kuningan , Jakarta , ID

Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Food quality could be improved
Value for money at higher prices

Categories

Cleanliness
8.83
Rooms were immaculately clean, but one review mentioned a soap issue.
Service
9.3
Friendly and professional staff across multiple reviews.
Location
9.34
Location is described positively with good access to amenities.
Room Quality
9.29
Spacious and well-decorated rooms as noted by guests.
Amenities
9.32
Excellent facilities including gym, pool, and restaurant.
Value for Money
8.28
Some comments suggest higher prices could be improved.
Food and Beverage
8.33
Breakfast is praised, but one review mentions food quality issues.
Overall Experience
9.3
Overall, guests express high satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:42

Property Description

Luxurious Accommodation
Gran Melia Jakarta, nestled in the bustling business district of Kuningan, offers elegantly decorated rooms with top-notch amenities including cable TV, minibar, and en suite bathrooms with a bathtub.

Relaxation and Indulgence
Guests can unwind in the outdoor pool or pamper themselves at the onsite spa, ensuring a rejuvenating stay. Free parking adds to the convenience of your visit.

Culinary Delights
Indulge in a diverse culinary experience with 4 restaurants serving Japanese, Indonesian, Chinese, and international cuisine. Don't miss out on the buffet breakfast and delightful drinks at the Lobby Lounge.

Book your stay at Gran Melia Jakarta for an unforgettable luxury experience.

Important information:

All cots are subject to availability.

Please note that the children under 16 years old are not allowed in the spa area.

Please note that the credit card used to make the booking must be presented upon check-in, otherwise the property might request that payment is settled immediately using an alternative method. Any deposit paid will be refunded to the original card.

When booking 9 rooms or more, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

9
Based on 525 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 9.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 9.3
S
Stuart • solo_traveller • gb
8
2026-09-15 • via Nuitee
S
Seckin • family_with_children • tr
10
2026-09-13 • via Nuitee
P
PAUL • solo_traveller • nl
9
2026-09-07 • via Nuitee
P
PAUL • solo_traveller • nl
9
Pros:

De rode verdieping met zijn eigen incheckbalie en cocktail bar

Cons:

De wasserij. Ik had bij het inchecken meteen de twee suites en een premium kamer betaald en had afgesproken dat ik bij het uitchecken alle andere kleinere kosten zoals bijvoorbeeld de minibar zou betalen. Ik wilde 1 overhemd laten persen. Toen ik mijn suite binnenkwam op het eind van de dag lag er een briefje van de wasserij dat omdat er geen down payment was gedaan (ik had alles al meteen betaald) ik eerst IDR 102.000 (€4,96) moest betalen ander kreeg ik mijn shirt niet terug. Daar heb ik meteen over geklaagd omdat ik dat absurd vond zeker in dit 5 sterren hotel

2026-09-07 • via Nuitee
R
Richard • couple • gb
10
Pros:

Convenient location, staff friendly and professional

2026-09-06 • via Nuitee
M
Mahdi • extended_group • bh
10
2026-09-01 • via Nuitee
I
Isabelle • extended_group • fr
8
2026-08-31 • via Nuitee
I
Iuculano • family_with_children • it
8
2026-08-30 • via Nuitee
W
Wahyu • solo_traveller • id
9
2026-08-28 • via Nuitee
P
Paul • couple • de
9
2026-08-27 • via Nuitee
M
Murad • solo_traveller • us
8
Pros:

Ambience

Cons:

Good hotel

2026-08-27 • via Nuitee
R
Rianne • solo_traveller • nl
10
Worth it!
Pros:

Fantastic hotel! Really good food (wide range of variety), great service and nice room. Would definitly recommend!

Cons:

Nothing!

2026-08-26 • via Nuitee
P
Paola • family_with_children • it
9
2026-08-23 • via Nuitee
S
Stevano Sipahutar • solo_traveller • id
3
Pros:

Location

Cons:

1. AC not working midnight
2. Low stream shower water
3. Bedsheet awfully smell

2026-08-21 • via Nuitee
R
Richard • couple • gb
8
Pros:

Location

2026-08-20 • via Nuitee
Y
Yuji • family_with_children • jp
8
2026-08-18 • via Nuitee
D
Daniel • solo_traveller • au
10
Great comfortable stay in well appointed room. Friendly staff and great restaurants for breakfast & dinner
Pros:

Lovely hotel in nice central location. Staff were all very friendly & helpful. Room was very comfortable & well appointed. Great value including breakfast & dinner. Well worth upgrading to red lounge for more intimate setting for breakfast & complimentary evening happy hour.
Pool was lovely & poolside bar a nice bonus

Cons:

None

2026-08-12 • via Nuitee
K
Kai • couple • de
10
Hervorragendes 5* City Hotel mit Top Service
Pros:

Das Hotel bietet ein umfangreiches Bufett von hervorragender Qualität sowohl zum Frühstück, als auch zum Dinner. In verschiedenen Varianten kann man zwischen den verschiedenen Kontinenten wählen, ob japanisches oder asiatisches oder europäisches Essen, alles ist von herausragender Qualität.

Cons:

Es gibt nichts zu verbessern, der Service ist hervorragend, das Personal sehr freundlich und aufmerksam.

2026-08-11 • via Nuitee
P
patrick • solo_traveller • it
10
Patrick Gran Melia Jakarta
Pros:

Exceptional stay, highly recomended, a perfect 10/10 experience. An absolutle gem! I will definitely will back. The staff went above and beyond to make your stay perfect, world class hospitality from a fantastic team. The room are comfortable , the atmosphere is peacefull and pleasant, very relaxing.
Special thanks to the General Director Mr. Jeronimo Molina Agullo, Mr. David Marteau executive chef, Mr.Alejandro Garcia Martin Head chef restaurant Erre & Urrecchu, Ms. Madina, Ms. Rina. When i arrived there was live music with amazing singers and musicianas.I will definitely come back to this hotel and it will my go-tohotel in Jakarta.
Thanj you
Dr. Patrick Papagni
Milano
Italy

Cons:

All perfect 10/10

2026-08-10 • via Nuitee
O
Olivia • solo_traveller • id
9
2026-07-23 • via Nuitee