Meliá Hanoi

Hotels
•
Meliá Hotels & Resorts
9 (1814 reviews)
44B Ly Thuong Kiet Street , Hanoi , vn

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Prime location
Cons:
Issues with showers
Initial room assignment on smoking floor

Categories

Cleanliness
8.21
Rooms were clean; some complaints about initial room assignment.
Service
9.68
Staff were very helpful and accommodating.
Location
9.22
Prime location, near restaurants and attractions.
Room Quality
8.67
Rooms were comfortable and well-appointed.
Amenities
9.2
Great amenities including a gym and good breakfast.
Value for Money
8.66
Good value considering location and amenities.
Food and Beverage
9.21
Breakfast was well-received and food quality was good.
Overall Experience
9.18
Overall delightful experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:28

Property Description

Luxurious Accommodations

Melia Hanoi, situated in Hanoi’s City Centre, offers modern rooms equipped with flat-screen TVs and 24-hour room service. Guests can enjoy amenities like a safety deposit box, tea/coffee facilities, an outdoor pool, and a spa.

Dining Experiences

Indulge in a culinary journey at Melia Hanoi's diverse dining options. From the elegant and sophisticated Garbo Bar serving classic cocktails to Mosaico Restaurant offering Mediterranean cuisine and live cooking stations, to Cham Restaurant elevating Asian street food with skilled techniques and quality ingredients.

Relaxation and Entertainment

Unwind at the casino, fitness centre, massage services, or sauna. With a prime location near Hoan Kiem Lake and attractions like Thang Long Water Puppet Theatre, make Melia Hanoi your next destination for a memorable stay.

Book now to experience luxury and convenience at Melia Hanoi!

Important information:

All cots are subject to availability.

Please note that children under 16 years old are not allowed in the spa zone.

The property is well-equipped with medical supplies, a qualified doctor and nurses for in-house guests in case of emergency during the day time.

Please note that the Cham restaurant is only open Thursday, Friday and Saturday until further notice.

Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.

Please note that parking available at charge and subject to availability - parking does not under hotel management.

When booking 9 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 11 years old and over stay for VND 1,339,800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1814 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
A
Andrew • couple • gb
8
2026-06-06 • via Nuitee
T
Thomas • solo_traveller • us
10
Excellent stay - convenient for my conference plus excellent breakfast!
Pros:

Excellent breakfast, location was perfect for my conference.

2026-06-03 • via Nuitee
Q
Quý Hợi • couple • vn
10
2026-06-01 • via Nuitee
M
Michael • couple • us
10
2026-06-01 • via Nuitee
M
Mohammad Shakaib • family_with_children • in
8
2026-05-31 • via Nuitee
M
mohammed • couple • sa
10
2026-05-28 • via Nuitee
S
Sultan • couple • ae
10
Amazing
Pros:

Everything

Cons:

Nothing

2026-05-28 • via Nuitee
F
friday • solo_traveller • ae
8
2026-05-27 • via Nuitee
P
Paolo • extended_group • it
10
2026-05-26 • via Nuitee
J
Jarroyd • extended_group • au
9
2026-05-25 • via Nuitee
Z
Zaidan • couple • qa
10
Best place to stay in Ha Noi
Pros:

Staff friendliness

Cons:

Non

2026-05-25 • via Nuitee
M
Marco • solo_traveller • de
10
2026-05-23 • via Nuitee
S
Simone • couple • au
10
Recommend this hotel. We had a great stay for four nights. Spacious, friendly and good restaurants.
Pros:

Large, clean light filled room with a great view. Comfortable bed. Really helpful and friendly staff. Restaurants had good food and a good range.

Cons:

Nil

2026-05-22 • via Nuitee
S
Sieni • family_with_children • ws
4
Need aome improvement
Pros:

The rooms were clean.

Cons:

Coffee was terrible at breakfast

2026-05-21 • via Nuitee
S
Shivam • couple • in
9
2026-05-18 • via Nuitee
P
PW Lim • extended_group • hk
8
2026-05-18 • via Nuitee
E
Ephrem Kelem • couple • et
1
2026-05-17 • via Nuitee
A
Amarie • solo_traveller • gb
7
2026-05-17 • via Nuitee
A
Amarie • extended_group • gb
9
Pretty hotel with 5-star feel
Pros:

Pretty hotel with 5-star feel :)

Loved the gym and the whole decor!

Cons:

Staff on check-in not so great, and inability to fulfil booking request

2026-05-16 • via Nuitee
K
kHALID • couple • sa
9
اقامه رائعه وفندق ممتاز واداره فوق الممتازه شكراً للجميع 💐
Pros:

مكان رائع ونظيف ومرتب

Cons:

سكنت سويت جيد تعامل الموظفين والعاملين ممتاز حتى ف الإفطار الأكل لذيذ والخدمه جيده
اشكر جميع العاملين ف الفندق خصوصاً السيده Ngoc Anh تحياتي لها لحسن تعاملها وخدمتها الاخويه لي ✋

2026-05-15 • via Nuitee