Meliá Hanoi

Hotels
•
Meliá Hotels & Resorts
9 (1766 reviews)
44B Ly Thuong Kiet Street , Hanoi , vn

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Prime location
Cons:
Issues with showers
Initial room assignment on smoking floor

Categories

Cleanliness
8.21
Rooms were clean; some complaints about initial room assignment.
Service
9.68
Staff were very helpful and accommodating.
Location
9.22
Prime location, near restaurants and attractions.
Room Quality
8.67
Rooms were comfortable and well-appointed.
Amenities
9.2
Great amenities including a gym and good breakfast.
Value for Money
8.66
Good value considering location and amenities.
Food and Beverage
9.21
Breakfast was well-received and food quality was good.
Overall Experience
9.18
Overall delightful experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:28

Property Description

Luxurious Accommodations

Melia Hanoi, situated in Hanoi’s City Centre, offers modern rooms equipped with flat-screen TVs and 24-hour room service. Guests can enjoy amenities like a safety deposit box, tea/coffee facilities, an outdoor pool, and a spa.

Dining Experiences

Indulge in a culinary journey at Melia Hanoi's diverse dining options. From the elegant and sophisticated Garbo Bar serving classic cocktails to Mosaico Restaurant offering Mediterranean cuisine and live cooking stations, to Cham Restaurant elevating Asian street food with skilled techniques and quality ingredients.

Relaxation and Entertainment

Unwind at the casino, fitness centre, massage services, or sauna. With a prime location near Hoan Kiem Lake and attractions like Thang Long Water Puppet Theatre, make Melia Hanoi your next destination for a memorable stay.

Book now to experience luxury and convenience at Melia Hanoi!

Important information:

All cots are subject to availability.

Please note that children under 16 years old are not allowed in the spa zone.

The property is well-equipped with medical supplies, a qualified doctor and nurses for in-house guests in case of emergency during the day time.

Please note that the Cham restaurant is only open Thursday, Friday and Saturday until further notice.

Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.

Please note that parking available at charge and subject to availability - parking does not under hotel management.

When booking 9 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 11 years old and over stay for VND 1,339,800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1766 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
L
Luu • solo_traveller • vn
10
Definitely will stay here in my next Hanoi trip
Pros:

Everything is perfect. Staff are so nice and the location is in the center of the city.

2026-05-09 • via Nuitee
J
JOHN • couple • us
7
DISAPPOINTING - NOT WHAT WE EXPECTED
Pros:

Cleanliness and friendliness of Housekeeping staff.

Cons:

Extremely HIGH prices in the bar for a water bottle ($6), cocktails, etc. compared to local prices. NOT ENOUGH tables set up for cocktail reception for people to stand and eat. Also, banquet food and lunch buffet food had very BLAND TASTE. Front Desk EXTREMELY SLOW service for check-in, questions, and check-out. They also will not exchange money BUY BACK FROM Vietnamese Dong to original currency, even though they sold it to you.

2026-05-08 • via Nuitee
P
Philip • family_with_children • gb
10
2026-05-06 • via Nuitee
A
Anna (Thi) • couple • au
10
Really enjoyed our stay.
Pros:

It’s a proper international standard hotel in the city centre. Location’s great, everything was perfect.

Cons:

Sound proofing is poor, can hear the slamming door next door and above.
TV is old, not a smart TV.

2026-05-03 • via Nuitee
K
Krishna • family_with_children • in
9
2026-05-03 • via Nuitee
S
Sarah • couple • ch
8
2026-05-02 • via Nuitee
M
Marion • couple • at
10
Pros:

Top Service, sehr sauber und gut gelegen, reichhaltiges Frühstück, bequeme Betten

Cons:

-

2026-05-01 • via Nuitee
A
Avishag • family_with_children • il
10
רמה גהוהה
Pros:

מלון יפהפה, חדר מעוצב נפלא
ארוחת בוקר עשירה, מגוונת, מפנקת
הצוות אדיב מאוד
חדר כושר מאובזר היטב

Cons:

כמה דק הליכה מהאגם ומשוק הלילה

2026-04-27 • via Nuitee
X
xu • solo_traveller • vn
8
Cons:

浴室洗完澡有积水

2026-04-27 • via Nuitee
J
Julia • couple • gb
10
Excellent service comfort and location
Pros:

Comfort and attention to detail

Cons:

Some construction noise during preparation for a conference/ event during last day of my stay

2026-04-25 • via Nuitee
B
baoshu • family_with_children • ph
10
不可取消条款应该给我们一个小时的后悔期限。
Pros:

地点很好

Cons:

booking 不是个好的平台，越南盾的金额数字我们一开始以为是九十多万越南盾还可以，没想到订下后发觉是九百多万，我们发觉超出预算，可惜退不了。我们希望在预订界面除了当地货币，还有我们熟悉的菲律宾比索直接对应的金额。以做对比。不可取消的条款应该有给我们半小时到一小时的后悔期限。

2026-04-25 • via Nuitee
N
Nicola • solo_traveller • it
8
2026-04-24 • via Nuitee
Y
Yen • family_with_children • jp
9
2026-04-23 • via Nuitee
H
Henner • couple • de
10
1a, sehr zu empfehlen
Pros:

Sehr gute Lage und sehr gutes Frühstück! Sehr netter Manager für food und beverage, Herr Tomas Bohaboj.

Cons:

Alles war toll

2026-04-22 • via Nuitee
D
Daniel • solo_traveller • lu
10
2026-04-20 • via Nuitee
M
Merwane • family_with_children • fr
8
2026-04-20 • via Nuitee
D
Daniel • solo_traveller • lu
9
2026-04-20 • via Nuitee
H
Hani • family_with_children • sa
10
2026-04-20 • via Nuitee
M
Minh Van • solo_traveller • ca
9
très bien aimé
Pros:

le bar

Cons:

dans le sauna homme est bordel

2026-04-19 • via Nuitee
S
Stéphane • family_with_children • ch
9
2026-04-17 • via Nuitee