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Facilities
Property facilities
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Health or beauty spa nearby
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Guest education on local ecosystems and culture
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Fruits
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Fence around pool
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Beauty Services
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Happy hour
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Supervised childcare/activities
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby outdoor pool
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Playground on site
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Self parking (surcharge)
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Casino nearby
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Health or beauty spa nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Guest education on local ecosystems and culture
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Melia Hanoi, situated in Hanoi’s City Centre, offers modern rooms equipped with flat-screen TVs and 24-hour room service. Guests can enjoy amenities like a safety deposit box, tea/coffee facilities, an outdoor pool, and a spa.
Dining Experiences
Indulge in a culinary journey at Melia Hanoi's diverse dining options. From the elegant and sophisticated Garbo Bar serving classic cocktails to Mosaico Restaurant offering Mediterranean cuisine and live cooking stations, to Cham Restaurant elevating Asian street food with skilled techniques and quality ingredients.
Relaxation and Entertainment
Unwind at the casino, fitness centre, massage services, or sauna. With a prime location near Hoan Kiem Lake and attractions like Thang Long Water Puppet Theatre, make Melia Hanoi your next destination for a memorable stay.
Book now to experience luxury and convenience at Melia Hanoi!
All cots are subject to availability.
Please note that children under 16 years old are not allowed in the spa zone.
The property is well-equipped with medical supplies, a qualified doctor and nurses for in-house guests in case of emergency during the day time.
Please note that the Cham restaurant is only open Thursday, Friday and Saturday until further notice.
Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.
Please note that parking available at charge and subject to availability - parking does not under hotel management.
When booking 9 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People 11 years old and over stay for VND 1,339,800 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The staff was extremely helpful in all ways proactively helping out with whatever questions I had
Pretty much everything was good, so no complain. If I must mention something, then that would be- maybe the Night dining menu could be expanded a bit more to include sandwiches for a quick night snack.
Legjobb döntés volt! Hanoiban ha szereted a biztos minőséget, nem szabad helyi névtelen hotelbe menni, mert a bookingon prémiumnak hirdetett névből a helyszínen már nem lesz sem a nevében sem a valóságban Prémium! Válaszd a Mélia Hotelt ez biztos minőseg!
Jo helyen!
Genuinely 5 star. Excellent customer service and friendly, helpful staff.
A few cases of staffs’ poor English led to confusion.
Hieu is the best! She gave us lots of good advice, so friendly, attentive and professional. Our time was made better because of her. She deserves the best!
Truong was simply amazing! From the moment I arrived to the hotel to the day I left. He is so kind and he went over beyond to make sure I was taking care of. Thank you for your kindness and unforgettable experience and great customer service!
Good decoration, comfortable room, love te view in this hotel, will be back if have an opportunity
Heu is the best very attentive person made sure our entire group of 15 was taken care of. We love HEU!!!!! THANK YOU FROM The states!!!
Had a wonderful stay! Location was central but much quieter than old quarter… only a 7 minute walk to ho kiểm lake. Breakfast buffet was nice and Heiu was amazing and very accommodating to us!
We had very lovely stay and i really enjoyed the breakfast. Professional staff always willing to help. Thank Tung Do for the gift 👍🏻
This was the first time of us in Vietnam and Melia, everything was absolutely amazing! Did not expect a hotel that big in central of the city and i really enjoyed it, everyone was so helpful, we met Tung Do at check out and he was very kind to us, asking about our experience and gave us some lovely gifts. I’d recommend this hotel.
Great location facilities and vibe. Brilliant staff and a special thanks to Nguyen Trong Tuan who went over and above to make sure my son got his letter from Vietnam! Thank you
One of the best hotel in our Southeast Asia trip. The customer service made us overwhelmed. Special thank to Tung Do for giving my partner all the local shopping stores. Also thanks Huy, Thao, Quynh for great hospitality.
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