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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Currency exchange
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Solarium
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Steam room
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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ATM/banking
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Shopping on site
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Concerts/live shows
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Wine release events
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Reception hall
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Exercise/lap pool
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Casino nearby
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Swimming nearby
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Bicycle-friendly property
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Sheraton Santo Domingo offers elegant rooms with modern amenities including air conditioning, laptop safe, and flat-screen cable TV. Enjoy breathtaking views of the Caribbean Sea from the floor-to-ceiling windows.
Relaxation and Recreation
Unwind by the swimming pool or indulge in a rejuvenating spa treatment. The hotel's furnished terrace, garden, fitness center, and sauna provide ample opportunities for relaxation and leisure activities.
Convenient Location
Located in the George Washington seafront, just 2 km from the historic Colonial City Centre, Sheraton Santo Domingo offers easy access to popular attractions like the National Aquarium and The Columbus Lighthouse. With Las Americas International Airport only a 30-minute drive away, your tropical getaway awaits.
Book your stay at Sheraton Santo Domingo now for an unforgettable experience!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Was a 5 star stay because the following personnel performance was stell: Ana Santos in concierge in the 10th floor, Jose Enrique, Wil kindly, Jacinto in Front desk, the concierge 10th floor in the afternoon shift and all the personnel in the frontal security and bell personnel. Thanks for making my stay secure and comfortable.
Las alfombras de las habitaciones están viejas y extremadamente sucias, lo que se traduce en una cantidad enorme de ácaros. Esto me produjo una reacción alérgica muy severa, lo que hizo de mi estadía en Santo Domingo bastante inconfortable.
Me registré con una tarifa que decía que el desayuno estaba incluido. Al llegar al hotel me informan que no lo estaba. tuve que pagarlo adicionalmente. Mal.
La limpieza de las alfombras o, mejor aún, cambiarlas por nuevas o, quizá, reemplazar alfombras por pisos cerámicos. Permiten una higienización perfecta.
Nothing
The refrigerator did not work . They gave us a second frig .
The water in the bathroom was brown both days of my stay .
The pool water was murky. I added pictures of the murky pool and the brown bathroom that I noticed after I was in the water . I added the room view also of the ocean .
The manager excused her self and never offered another room . She said a spa massage would be free for the bad experience. I never did it . If the water was brown imagine the spa . This say was Monday to Wednesday. I’m going to review this hotel on all platforms.
Instalaciones muy cómodas y el trato del personal
El estacionamiento
Letti comodi, colazione ottima
Nulla
Las camas super comodas
La ducha no tiene mango y el regulador es incómodo no puedes regular que salga poca agua y que salga caliente.
El WiFi sólo es en el loby y no en habitaciones.
La comida y la amabilidad del.personal
Que los precios de la barra donde merendamos algo eran excesicamente caros
Muy lindo el hotel, las instalaciones y la atención del personal. Muy atentos. Todo muy limpio y el resto excelente comida y atención
Si bien la habitación era muy limpia, espaciosa y a gusto, la publicación decía frente al mar, y en realidad daba hacia un lateral, la verdad que desconozco si tenía un costo extra.
Excelente me encantó vuelvo pronto
Lol los pankey jajaja pero se pasaba porque lo demás excelente
That is a great place to be accommodated in Santo Domingo.
I stay in this hotel for more than 18 years. It is a well organized and clean facility. The staff is very nice and friendly.
I appreciate the excellent service and taking an exceptional care to guests by:
Margarita Guzman
Nelsi Montas
Ana
Nelson Gomez
Santo Sena
Melanio Valdepina
Argenis
I’m staying at Sheraton Santo Domingo in average over 100 nights per year since 1988. During last 20 years had privilege to meet so many wonderful persons like Margarita Guzman , Nelson Gomez, Nelson Montas, Argenys Mercedes, Ana, Santo Sena, Melanio Valdepina and many others. Please continue to be what you are last +38 years.
Best,
Claudio
Ubicación
Todos los extras que te venden al llegar
Tutto
Niente
Não havia quarto disponível as 15h. Muitas pessoas para fazer o check-in e poucas pessoas para atender.
All good thanks for all the attentions, we have an amazing night
Spacious rooms, lovely lobby and bar, very friendly but professional staff.
meal is the best
Las habitaciones con vistas al mar
Las bañeras muy peligrosas, resbalan
Great hotel. Great location and tremendous service. From Rafael as part of the welcome team, Fran with food service Teresa in the spa and Ana in the concierge lounge!
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