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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Valet parking
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Solarium
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Casino
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Shared lounge/TV area
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Kid meals
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Snack bar
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ATM/cash machine on site
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Pool with view
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Kid-friendly buffet
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Pool bar
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Kids' pool
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Steam room
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Beauty Services
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Live music/performance
Review Highlights
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Property Description
Luxurious Accommodations
Sheraton Santo Domingo offers elegant rooms with modern amenities including air conditioning, laptop safe, and flat-screen cable TV. Enjoy breathtaking views of the Caribbean Sea from the floor-to-ceiling windows.
Relaxation and Recreation
Unwind by the swimming pool or indulge in a rejuvenating spa treatment. The hotel's furnished terrace, garden, fitness center, and sauna provide ample opportunities for relaxation and leisure activities.
Convenient Location
Located in the George Washington seafront, just 2 km from the historic Colonial City Centre, Sheraton Santo Domingo offers easy access to popular attractions like the National Aquarium and The Columbus Lighthouse. With Las Americas International Airport only a 30-minute drive away, your tropical getaway awaits.
Book your stay at Sheraton Santo Domingo now for an unforgettable experience!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.
Location
Guest Reviews
El servicio es lento y deficiente, no responden a tus necesidades
El servicio pésimo
El hotel muy lujoso y espacioso
Nada, todo bien
I booked Sheraton Santo Domingo because of it's high rating and reviews on Tripadvisor. But after arriving, I really began to question why the reviews were so positive as it didn't match my experience. The room had a 'stuffy' smell, the bathroom was small and had a bathtub which you couldn't get in unless you closes the bathroom door.
On my third night, I had dinner at the hotel restaurant and one of the servers presented me with a small Tripadvisor card with a QR code and asked me to write a review. He stayed over my shoulder to ensure I did it there and then, asking me to title the review "Excellent service" and give 5 stars. I immediately realised this was what they were doing to guests to give the online impression of a great hotel.
In reality, I would rate the hotel 3/5. It has a dated feel to it, like from the 90s, and it could do with a refresh.
The experience was excellent and the people were very helpful and friendly especially Anita Santos and Nelson at the lounge on the 10th floor.
Restaurante was great. Roman Méndez and Jose Upoa were great.
Great location. Everything you need is close by. The bar and restaurant staff were great and friendly. During my stay over few days. Roman, Maximiliano, Juan, Esmeralda and Angelo were very attentive and friendly. I highly recommend this hotel.
This is a beautiful and clean place. The staff is very friendly and accommodating. From the moment I walked in the bellmen, the front desk clerk and Nelsy( the reward conceirge) made me feel truly welcomed. I travel extensively but the treatment that you get from the lounge on the 10th floor is exceptional. Ana Santos is so very nice, friendly and accommodating. She is very attentive to the customers needs. It is great to see her and Nelson every time I visit. I truly recommend the Sheraton.
No me gusto para nada
Es sucia, vieja el baño da asco la bañera tiene oxido
Perfectly located right on "malecón " and only minutes from Colonial zone. Rooms and all hotel area very clean. Large pool and gym.
Le petit déjeuner.
La salle de sport
Le s repas le soir
Le spa.
Les employés étaient très aimable..
La femme de ménage qui nettoyait ma chambre était d'une grande gentillesse.
Aucune chaîne française dans leur application ou forfait télé.
La salle de bain ( le mécanisme de la douche est usé. La baignoire problème d'évacuation d'eau.)
My stay at the Sheraton was awesome. Great location, staff and accommodation. The ambiance of the lobby was fantastic. I plan on staying here again in the future.
La literie le petit déjeuner
Aucun prix sur la carte du restaurant la nourriture du restaurant
nous avions réservé pour 3 adultes malgré notre demande les serviettes de bain supplémentaires ont transmises ĺe lendemain après-midi
Excellent customer service. Delicious food, clean environment.
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