Hotel Las Americas

Hotels
7.7 (463 reviews)
Avenida Las Americas 9-08 zona 13 , Guatemala , gt

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Attentive staff
Good location
Delicious food
Cons:
Cleanliness issues
Outdated room facilities
Lack of amenities

Categories

Cleanliness
6.63
Multiple mentions of poor cleanliness and maintenance issues across various rooms. Significant room for improvement.
Service
8.6
Generally positive feedback about attentive staff, with some reports of impatience in reception.
Location
8.64
Guests appreciated the location, especially its proximity to the airport.
Room Quality
6.59
Issues with outdated furniture, small bathrooms, and general maintenance noted.
Amenities
7.62
Facilities like the pool and gym were appreciated, but some amenities were lacking.
Value for Money
7.58
Fair pricing mentioned but overshadowed by complaints about the quality of services and facilities.
Food and Beverage
8.13
Food received positive remarks, though some had mixed feelings about breakfast options.
Overall Experience
7.8
Guests had varied experiences; some enjoyed their stay, while others faced notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:41

Property Description

Luxurious Accommodation
Hotel Las Americas in Guatemala offers 5-star accommodation with air-conditioned rooms, free WiFi, and stunning city views. Guests can relax in the sauna, hot tub, or outdoor swimming pool, ensuring a comfortable stay.

Dining and Fitness Options
Indulge in delicious buffet, à la carte, or continental breakfast options at the hotel's restaurant. Stay active at the fitness centre and unwind at the bar with your favorite drink after a long day of sightseeing.

Convenient Amenities
With free private parking, a paid airport shuttle service, and a helpful reception providing local information, Hotel Las Americas ensures a hassle-free stay for guests exploring the area. Book now to experience luxury and convenience in Guatemala City.

Important information:

Please note that the pool will not be heated until the end of February.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GUA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.7
Based on 463 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.64
Room Quality: 6.59
Amenities: 7.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 7.8
M
Manrique Rivera • solo_traveller • co
7
2026-03-28 • via Nuitee
F
Fabiam Leonardo • family_with_children • co
9
Pros:

La amabilidad de los que nos atendieron, el desayuno delicioso y variado, el gimnasio SI es un gimnasio y es un buen punto para ir a todo lado en la capital y muy cerca del aeropuerto. Nos guardaron maletas después de entrenar la habitación.

Cons:

En realidad no tengo queja, solo que no nos dieron las toallas completas.

2026-03-28 • via Nuitee
A
Aninder • couple • ae
9
2026-03-27 • via Nuitee
J
Joseph • couple • pa
10
2026-03-26 • via Nuitee
G
Gerardo • couple • cr
6
Fui con varios amigos reservamos por Booking y ellos tuvieron que pagar cosas adicionales, como por ejemplo que se había
Pros:

Está cerca del aeropuerto!!!

Cons:

Qué muchas veces me he quedado ahí y no había que pagar nada de Transfer para el aeropuerto y esta última vez están cobrando $10 por persona.

2026-03-26 • via Nuitee
F
Fabio • couple • co
6
Bien ubicado pero necesita ser renovado
Pros:

La ubicación y el desayuno

Cons:

Las instalaciones. Antiguas, un ascensor no funciona; en la habitación, el aire acondicionado ruidoso, la llave de agua caliente del lavamanos no abre, la fría de la ducha tampoco; la cajilla de seguridad no funciona bien.

2026-03-25 • via Nuitee
B
Bee The Traveler • family_with_children • us
9
2 nights
Pros:

Room, very comfortable bed, pillows, breakfast, restaurant staff.

Cons:

Bathroom is too small. Elevators extremely slow and warm.

2026-03-25 • via Nuitee
A
Amieke • family_with_children • no
8
2026-03-23 • via Nuitee
P
Patricia • family_with_children • gt
9
2026-03-22 • via Nuitee
J
juan camilo • family_with_children • co
10
2026-03-22 • via Nuitee
S
Sandra • couple • co
10
Me encantó estar allí alojada
Pros:

La atención de las personas y la comida

Cons:

Nos faltó una manta adicional para el frío

2026-03-22 • via Nuitee
A
Aide • solo_traveller • co
10
Nos gustó mucho
Pros:

La atención

Cons:

Todo estuvo muy bien

2026-03-22 • via Nuitee
F
Fernanda • family_with_children • cr
10
2026-03-21 • via Nuitee
E
EDUARDO • couple • es
8
Agradable
Pros:

Parking,ubicación y atención

Cons:

Animalillos en dormitorio y manillas ventana estropeadas

2026-03-20 • via Nuitee
L
Ludwig Roberto • family_with_children • gt
10
Pros:

Excelente ubicación, comida deliciosa, personal amable

2026-03-20 • via Nuitee
G
garcia carolina • family_with_children • gt
10
2026-03-19 • via Nuitee
L
Luis Enrique • couple • sv
8
2026-03-18 • via Nuitee
N
Natalia • couple • gt
9
Buena
Cons:

el sistema de aire acondicionado hace mucho ruido

2026-03-18 • via Nuitee
G
Geraldine • solo_traveller • gb
8
2026-03-18 • via Nuitee
A
Alexander • couple • ni
9
Bune lugar para estar
Pros:

Todo

Cons:

Todo

2026-03-17 • via Nuitee