Hotel Las Americas

Hotels
7.7 (655 reviews)
Avenida Las Americas 9-08 zona 13 , Guatemala , GT
+502 2422 5000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Attentive staff
Good location
Delicious food
Cons:
Cleanliness issues
Outdated room facilities
Lack of amenities

Categories

Cleanliness
6.63
Multiple mentions of poor cleanliness and maintenance issues across various rooms. Significant room for improvement.
Service
8.6
Generally positive feedback about attentive staff, with some reports of impatience in reception.
Location
8.64
Guests appreciated the location, especially its proximity to the airport.
Room Quality
6.59
Issues with outdated furniture, small bathrooms, and general maintenance noted.
Amenities
7.62
Facilities like the pool and gym were appreciated, but some amenities were lacking.
Value for Money
7.58
Fair pricing mentioned but overshadowed by complaints about the quality of services and facilities.
Food and Beverage
8.13
Food received positive remarks, though some had mixed feelings about breakfast options.
Overall Experience
7.8
Guests had varied experiences; some enjoyed their stay, while others faced notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:41

Property Description

Luxurious Accommodation
Hotel Las Americas in Guatemala offers 5-star accommodation with air-conditioned rooms, free WiFi, and stunning city views. Guests can relax in the sauna, hot tub, or outdoor swimming pool, ensuring a comfortable stay.

Dining and Fitness Options
Indulge in delicious buffet, à la carte, or continental breakfast options at the hotel's restaurant. Stay active at the fitness centre and unwind at the bar with your favorite drink after a long day of sightseeing.

Convenient Amenities
With free private parking, a paid airport shuttle service, and a helpful reception providing local information, Hotel Las Americas ensures a hassle-free stay for guests exploring the area. Book now to experience luxury and convenience in Guatemala City.

Important information:

Please note that the pool will not be heated until the end of February.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GUA

Location

Guest Reviews

7.7
Based on 655 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.64
Room Quality: 6.59
Amenities: 7.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 7.8
Štěpán • couple • cz
7
2026-10-23 • via Nuitee
V
Victor • family_with_children • ca
8
Pros:

Clean large room ,comfy beds. Excellent buffet breakfast

2026-10-22 • via Nuitee
M
Martin • family_with_children • gb
7
Pros:

Great staff. Great breakfasts.

Cons:

Everything is very dated but it does the job. Long waits for lifts. WiFi not possible in my room on 8th floor unless literally stood by door. I had esim so didn't moan

2026-10-22 • via Nuitee
R
Rosa • family_with_children • cr
10
La vista hermosa
Pros:

La cercanía con la ciudad! El check out es bastante conveniente ya que lo hacen tipo 1pm, y en otros lugares es tipo 11am.
La vista desde la habitación era muy linda.

Cons:

El aire acondicionado es viejo, suena muchísimo, la tina tenía manchas de óxido (parecía), el TV fue difícil de usar, las instrucciones de uso no coincidían con el control de tv, la piscina esta ubicada en un lugar extraño, hay que pasar por todo el lobby para poder usarla, súper incómodo.

2026-10-20 • via Nuitee
E
Elizabeth • couple • au
6
2026-10-20 • via Nuitee
L
Luis • family_with_children • gt
8
2026-10-19 • via Nuitee
J
Juan Alfredo • couple • cr
10
Pros:

Las atenciones

Cons:

Nada

2026-10-18 • via Nuitee
V
Valladares • couple • hn
10
2026-10-17 • via Nuitee
Y
Yenifer • solo_traveller • gt
10
2026-10-17 • via Nuitee
L
Lisa • solo_traveller • gb
8
Good location and fab breakfast
Pros:

The hotel is nice. Room was large, clean and good air con. Good location and friendly staff. Great breakfast.

Cons:

I wouldn’t class this as a five star hotel as it requires updating and it’s looking a little tired in some areas eg Corridors.

2026-10-14 • via Nuitee
M
Maria Eugenia • extended_group • cl
4
Mal experiencia
Pros:

Buena ubicación para ir al Aeropuerto

Cons:

Olor a polvo, humedad y falta de aseo.
Lo peor fue el servicio de los ascensores. Mal coordinados y no funcionaban

2026-10-14 • via Nuitee
E
Edgar Jesús • solo_traveller • ve
4
Incómodo
Pros:

La ubicación

Cons:

De 3 elevadores, 2 estaban fuera de servicio
La habitación olía a cigarro
Sales del desayuno oliendo a comida
No hay adecuada ventilación
Pésimo trato del personal

2026-10-12 • via Nuitee
P
Paz Paguada • solo_traveller • hn
5
Pros:

La ubicacion y la bañera

Cons:

El personal no fue tan atento es especial la chica ,llame por que olvide mi abrigo ,y pasaron 2 horas y no me dieron una rwspuesta tuve que regreaarme al Hotel 1 hora de atraso para mi ya que no me pudieron avisar que no lo habian "encontrado " pesima atencion al cliente ,cero seguimiento y los desayunos los niños comieron conmigo igual me cobraron por la comida del niño por que el.desayuno no los comotempla a pesar que hice la reserca para 4

2026-10-11 • via Nuitee
L
Leonor • solo_traveller • co
10
Pros:

Personal maravilloso. Gente calida y empatica.

2026-10-10 • via Nuitee
H
Hugo Fernando • couple • gt
8
2026-10-09 • via Nuitee
D
David • couple • co
8
Pros:

El desayuno fue lo mejor, abundante y de buena calidad

Cons:

El baño emitía un olor a cañería. Creemos que es porque el edificio es viejo

2026-10-09 • via Nuitee
V
Vasilis • extended_group • gr
7
2026-10-09 • via Nuitee
F
flores lopez • extended_group • gt
10
Excelente
Pros:

El desayuno

Cons:

No tiene cargador de teléfono

2026-10-08 • via Nuitee
• family_with_children • gt
10
2026-10-08 • via Nuitee
E
Estibaliz • family_with_children • es
9
100% recomendable
Pros:

Muy buen desayuno y personal muy amable.

2026-10-08 • via Nuitee