Hotel Las Americas

Hotels
7.7 (655 reviews)
Avenida Las Americas 9-08 zona 13 , Guatemala , gt
+502 2422 5000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Attentive staff
Good location
Delicious food
Cons:
Cleanliness issues
Outdated room facilities
Lack of amenities

Categories

Cleanliness
6.63
Multiple mentions of poor cleanliness and maintenance issues across various rooms. Significant room for improvement.
Service
8.6
Generally positive feedback about attentive staff, with some reports of impatience in reception.
Location
8.64
Guests appreciated the location, especially its proximity to the airport.
Room Quality
6.59
Issues with outdated furniture, small bathrooms, and general maintenance noted.
Amenities
7.62
Facilities like the pool and gym were appreciated, but some amenities were lacking.
Value for Money
7.58
Fair pricing mentioned but overshadowed by complaints about the quality of services and facilities.
Food and Beverage
8.13
Food received positive remarks, though some had mixed feelings about breakfast options.
Overall Experience
7.8
Guests had varied experiences; some enjoyed their stay, while others faced notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:41

Property Description

Luxurious Accommodation
Hotel Las Americas in Guatemala offers 5-star accommodation with air-conditioned rooms, free WiFi, and stunning city views. Guests can relax in the sauna, hot tub, or outdoor swimming pool, ensuring a comfortable stay.

Dining and Fitness Options
Indulge in delicious buffet, à la carte, or continental breakfast options at the hotel's restaurant. Stay active at the fitness centre and unwind at the bar with your favorite drink after a long day of sightseeing.

Convenient Amenities
With free private parking, a paid airport shuttle service, and a helpful reception providing local information, Hotel Las Americas ensures a hassle-free stay for guests exploring the area. Book now to experience luxury and convenience in Guatemala City.

Important information:

Please note that the pool will not be heated until the end of February.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GUA

Location

Guest Reviews

7.7
Based on 655 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.64
Room Quality: 6.59
Amenities: 7.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 7.8
M
Mendieta Otalora • solo_traveller • co
10
Pros:

Excelente atención y muy buena ubicación.

2026-08-29 • via Nuitee
A
Antonio • extended_group • gt
6
2026-08-29 • via Nuitee
G
Guillermo • solo_traveller • sv
9
2026-08-24 • via Nuitee
I
Ivent • solo_traveller • gt
9
Pros:

Personal muy amable

2026-08-23 • via Nuitee
M
Marcelo • extended_group • sv
10
2026-08-20 • via Nuitee
N
Natalia • couple • gt
9
Buena
Pros:

La actitud de ayuda de los empleados

Cons:

El internet no es Buena la senal

2026-08-20 • via Nuitee
K
Karla • couple • gt
5
2026-08-20 • via Nuitee
O
Orellana • couple • gt
10
2026-08-19 • via Nuitee
S
Suzanne • family_with_children • nl
8
Comfortable
Pros:

Spacious rooms, they gave as two en suite rooms upon request, comfortable beds, hot shower, very strong. Employees were very kind, Breakfast buffet nice. Buffet for diner reasonable price. Close to airport. Cold spacious swimmingpool.
Tip: Absolutely great Italian restaurant in the office building next door

Cons:

A bit outdated. Airconditioning made a lot of noise. We found it a bit weird that some of the services for guests were very expensive. The airport transfer costs 5 US dollars per person, while a taxi charges 10 US dollars in total and an Uber 5 US dollars. Good coffee costs 4 US dollars, while somewhere else in Guatemala you expect to pay 1 or 2 US dollars.
Wifi and other internet services hardly work inside the hotel, we suspect because of the structure of the building.
You can't walk to the airport, because you have to go all the way around it.

2026-08-18 • via Nuitee
E
elvis neftali • family_with_children • gt
8
2026-08-18 • via Nuitee
J
Javier • couple • gt
8
2026-08-18 • via Nuitee
C
Catharina • couple • be
9
2026-08-18 • via Nuitee
S
Samir • family_with_children • us
4
Disappointed
Pros:

Well located for airport

Cons:

Very dated rooms and small bathroom. For airport ride, staff had booked shuttle for 3:15 am for us and then when we came down, there was no shuttle there at the time

2026-08-17 • via Nuitee
E
Etéreo Armando • extended_group • pa
9
2026-08-14 • via Nuitee
E
Etéreo Armando • extended_group • pa
8
2026-08-14 • via Nuitee
P
parralkd • solo_traveller • cr
2
Pros:

Location

Cons:

Room, bed, food

2026-08-13 • via Nuitee
V
Vasquez • family_with_children • sv
9
2026-08-13 • via Nuitee
M
Maria Elsa • couple • sv
8
2026-08-12 • via Nuitee
P
Polly • solo_traveller • gb
7
2026-08-12 • via Nuitee
S
SERGIO ANDRES • solo_traveller • co
10
Pros:

La ubicación y el restaurante.

Cons:

El olor en las habitaciones quizas la alfombra.

2026-08-12 • via Nuitee