Hotel Las Americas

Hotels
7.7 (418 reviews)
Avenida Las Americas 9-08 zona 13 , Guatemala , gt

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Attentive staff
Good location
Delicious food
Cons:
Cleanliness issues
Outdated room facilities
Lack of amenities

Categories

Cleanliness
6.63
Multiple mentions of poor cleanliness and maintenance issues across various rooms. Significant room for improvement.
Service
8.6
Generally positive feedback about attentive staff, with some reports of impatience in reception.
Location
8.64
Guests appreciated the location, especially its proximity to the airport.
Room Quality
6.59
Issues with outdated furniture, small bathrooms, and general maintenance noted.
Amenities
7.62
Facilities like the pool and gym were appreciated, but some amenities were lacking.
Value for Money
7.58
Fair pricing mentioned but overshadowed by complaints about the quality of services and facilities.
Food and Beverage
8.13
Food received positive remarks, though some had mixed feelings about breakfast options.
Overall Experience
7.8
Guests had varied experiences; some enjoyed their stay, while others faced notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:41

Property Description

Luxurious Accommodation
Hotel Las Americas in Guatemala offers 5-star accommodation with air-conditioned rooms, free WiFi, and stunning city views. Guests can relax in the sauna, hot tub, or outdoor swimming pool, ensuring a comfortable stay.

Dining and Fitness Options
Indulge in delicious buffet, à la carte, or continental breakfast options at the hotel's restaurant. Stay active at the fitness centre and unwind at the bar with your favorite drink after a long day of sightseeing.

Convenient Amenities
With free private parking, a paid airport shuttle service, and a helpful reception providing local information, Hotel Las Americas ensures a hassle-free stay for guests exploring the area. Book now to experience luxury and convenience in Guatemala City.

Important information:

Please note that the pool will not be heated until the end of February.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GUA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.7
Based on 418 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.64
Room Quality: 6.59
Amenities: 7.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 7.8
D
Daisy • family_with_children • cl
10
2026-02-12 • via Nuitee
R
Rosa Yanira • family_with_children • cr
9
Pros:

La ubicación

Cons:

N/A

2026-02-12 • via Nuitee
R
Reyes • couple • gt
10
Mejor opción
Pros:

Ubicación, instalaciones

Cons:

Todo está increíble

2026-02-11 • via Nuitee
A
Ana Lucia • family_with_children • gt
8
Pros:

La comodidad de la cama y sus almohadas

Cons:

Que se escucha mucho el ruido externo o de los pasillos

2026-02-10 • via Nuitee
M
Mariela • family_with_children • cr
9
Me pareció muy bien
Pros:

El hotel es hermoso y seguro

Cons:

En la noche hicieron mucho escándalo, era como una mujer riéndose muy fuerte. No cuenta con ayuda de maletas tienes que jugartela solo

2026-02-10 • via Nuitee
M
Myryam • solo_traveller • ca
4
Not worth what they charge. At all. Wouldn’t stay there again.
Pros:

The gym is surprisingly big and has a lot of equipment. But 3 out of 4 treadmills didn’t work.

Cons:

Old, worn out, strong persistent smell of humidity (not sure how else to describe this…) in the room. Horrible shower… try turning on the garden hose to the jet / pressure wash option and you’ll know how the shower was.

2026-02-09 • via Nuitee
P
PATRICK • solo_traveller • jm
7
Pleasant stay because of the great staff
Pros:

Warm friendly and helpful staff

Cons:

It’s age is showing

2026-02-09 • via Nuitee
K
Knops • family_with_children • gt
8
Pros:

Bien dans l'ensemble

2026-02-09 • via Nuitee
M
Mayte • family_with_children • gt
10
2026-02-08 • via Nuitee
D
De Orozco • couple • gt
9
Exelente
2026-02-01 • via Nuitee
E
Elias 2 • couple • sv
9
2026-01-31 • via Nuitee
W
William • couple • gt
3
Pros:

No es como aparecen las fotos, el parqueo está demasiado lejos, y el servicio regular

2026-01-31 • via Nuitee
S
Silvia • family_with_children • gt
8
2026-01-30 • via Nuitee
P
Pablo • couple • gt
9
Excelente
Pros:

El desayuno de calidad y excelente Atencion del persona.

Cons:

Ampliar alimentos a la carta.

2026-01-29 • via Nuitee
T
teo • family_with_children • gt
2
2026-01-28 • via Nuitee
B
Bernardo Billcar • solo_traveller • gt
9
Calidad y precio
Pros:

Todo

Cons:

Nada

2026-01-27 • via Nuitee
J
jose • solo_traveller • gt
5
2026-01-27 • via Nuitee
V
Victor • family_with_children • gt
10
Pros:

muy bonito lugar

2026-01-26 • via Nuitee
A
alfredo • solo_traveller • gt
9
2026-01-26 • via Nuitee
W
William • solo_traveller • us
9
Excellent, reliable hotel in close proximity to the airport.
Pros:

The buffet was excellent both in quality and variety. The menu items are not quite as reliable. This stay and the last, the chicken filet was a little over-cooked and tough, though the vegetable items were excellent.

2026-01-26 • via Nuitee