Hotel Las Americas

Hotels
7.7 (427 reviews)
Avenida Las Americas 9-08 zona 13 , Guatemala , gt

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Attentive staff
Good location
Delicious food
Cons:
Cleanliness issues
Outdated room facilities
Lack of amenities

Categories

Cleanliness
6.63
Multiple mentions of poor cleanliness and maintenance issues across various rooms. Significant room for improvement.
Service
8.6
Generally positive feedback about attentive staff, with some reports of impatience in reception.
Location
8.64
Guests appreciated the location, especially its proximity to the airport.
Room Quality
6.59
Issues with outdated furniture, small bathrooms, and general maintenance noted.
Amenities
7.62
Facilities like the pool and gym were appreciated, but some amenities were lacking.
Value for Money
7.58
Fair pricing mentioned but overshadowed by complaints about the quality of services and facilities.
Food and Beverage
8.13
Food received positive remarks, though some had mixed feelings about breakfast options.
Overall Experience
7.8
Guests had varied experiences; some enjoyed their stay, while others faced notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:41

Property Description

Luxurious Accommodation
Hotel Las Americas in Guatemala offers 5-star accommodation with air-conditioned rooms, free WiFi, and stunning city views. Guests can relax in the sauna, hot tub, or outdoor swimming pool, ensuring a comfortable stay.

Dining and Fitness Options
Indulge in delicious buffet, à la carte, or continental breakfast options at the hotel's restaurant. Stay active at the fitness centre and unwind at the bar with your favorite drink after a long day of sightseeing.

Convenient Amenities
With free private parking, a paid airport shuttle service, and a helpful reception providing local information, Hotel Las Americas ensures a hassle-free stay for guests exploring the area. Book now to experience luxury and convenience in Guatemala City.

Important information:

Please note that the pool will not be heated until the end of February.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GUA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.7
Based on 427 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.64
Room Quality: 6.59
Amenities: 7.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 7.8
L
Loth solo_traveller co
8
Muy buena ubicación
Pros:

Ubicación

Cons:

Precio

2026-03-06 via Nuitee
J
José Armando couple gt
9
Calidad-Precio
Pros:

Calidad-Precio, el desayuno muy bueno

Cons:

La chica que atiende en recepción no fue amable,

2026-03-06 via Nuitee
E
Edwin solo_traveller co
10
Exactamente atención
Pros:

Lo recogen en el aeropuerto y regresan al aeropuerto facilitando el transporte para uno. Gracias

Cons:

N/A

2026-03-06 via Nuitee
A
ali ihsan solo_traveller br
7
2026-03-05 via Nuitee
J
Jorge family_with_children gt
5
2026-03-05 via Nuitee
R
Ronny family_with_children cr
10
2026-03-04 via Nuitee
R
Rubens solo_traveller br
8
2026-03-03 via Nuitee
G
Guilmar couple gt
8
Muy limpias las instalaciones el desayuno muy bueno
Pros:

Muy limpio

2026-03-02 via Nuitee
M
Miklos solo_traveller hu
10
An excellent choice for your stay, absolutely good value for your money.
Pros:

Bőséges reggeli, nagy választékkal, a hölgy, aki tojásételeket a vendég szeme láttára készíti, ő egy igazi chef, bravúros gyorsasággal kezel egyszerre négy serpenyőt, és közben még mosolyogni és a vendéggel beszélgetni is van ideje. A pincérek kedvesek, gyorsak, figyelmesek.
A kilátás, különösen a reptéri oldalon, háttérben a vulkánokkal akonyatkor mesés! A parkolás ingyenes, zárt parkoló, bőséges hely van akár nagyobb méretű autóknak is, a lift közvetlenül felvisz a szobákhoz, jobb nem is lehetne. A szobák csendesek, legalábbis a reptéri oldalon.

Cons:

The "Hotel" sign might be marked more brightly or more definitely, at night it is not so easy to find the building for the first time.

2026-03-02 via Nuitee
J
Jeannine solo_traveller us
8
Pros:

The staff was excellent and went out of their way to help us get something to eat even after the kitchen had closed.

Cons:

There was quite a bit of sound from the busy street below but the location was near the airport, which we had requested.

2026-03-01 via Nuitee
C
CARLOS ARTURO family_with_children ca
6
Mi experiencia en Guatema City con este Hotel.
Pros:

Mi habitación 806 estaba fría, me pregunté por que? Si apague el Aire acondicionado, pues los ventanales tenían abajo unas protecciones de láminas de madera, por allí siendo un piso tan alto, se filtro aire de la calle toda la noche y los fuertes vientos que golpeaban el edificio salvaba toda la noche y movía la madera, asi que dormir fue difícil, en el baño el agua se sale de control y con tanta fuerza, que al no tener una buena regadera toda el agua se sale fuera de la tina hacia el inodoro.

Cons:

La habitación y el baño, aunque las camas y sus tendidos estaban bien y todo muy limpio, pero con los daños que mencione, No se si por haber reservado con Bookin nos dieron el 8 piso y esa mala habitación.

2026-03-01 via Nuitee
P
Pedro family_with_children cr
10
2026-02-28 via Nuitee
A
Amaya Torres family_with_children gt
9
Pros:

El servicio y la limpieza

Cons:

Que el sauna y jacuzzi no estuviera disponible para el fin de semana

2026-02-27 via Nuitee
J
Jaime family_with_children es
9
2026-02-26 via Nuitee
N
Noriega couple gt
9
2026-02-26 via Nuitee
B
Blanca M couple us
10
Pros:

Everything Excellent

2026-02-26 via Nuitee
M
Martin couple sv
8
Bien , podría mejorar .
Pros:

Ubicación

Cons:

En mi baño encontré cabello rizado y largo.

2026-02-26 via Nuitee
I
IURII solo_traveller ua
8
2026-02-25 via Nuitee
I
IURII solo_traveller ua
8
2026-02-25 via Nuitee
C
CATALINA solo_traveller mx
9
2026-02-24 via Nuitee