Hotel Le Châtelain

Hotels
8.5 (2152 reviews)
17 Rue du Châtelain , Brussels , be

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Comfort
Cons:
Value for Money
Food Quality
Amenities

Categories

Cleanliness
8.64
Several mentions of cleanliness but some concerns about outdated decor and maintenance.
Service
9.61
Consistently positive remarks about staff friendliness and service quality.
Location
9.65
Multiple reviews highlight the excellent location, especially in terms of access to local attractions.
Room Quality
8.1
Mixed sentiments; spaciousness praised but mentions of outdated furnishings.
Amenities
7.63
Amenities like breakfast received criticism, and no pool was noted as a downside.
Value for Money
8.09
Concerns about high breakfast prices and perceived lack of value.
Food and Beverage
7.64
Criticism aimed at breakfast quality and options.
Overall Experience
8.61
Generally positive experiences highlighted with minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:35

Property Description

Luxurious 5-Star Stay Near Avenue Louise

Peaceful Garden Courtyard and Top-Floor Fitness Centre
Indulge in the tranquility of a peaceful garden courtyard and stay active at the modern top-floor fitness centre during your stay at Hotel Le Châtelain.

Elegant Rooms with Modern Amenities
Experience comfort in sound-proofed rooms with flat-screen satellite TV, air conditioning, and luxurious bathrobes. Enjoy pay-per-view TV channels and unwind in style at Le Châtelain Hotel.

Gourmet Dining and Relaxation
Savor gourmet cuisine at La Maison du Châtelain and unwind in the relaxed setting of Bartist. Treat yourself to tea and cakes in the courtyard during warmer months, adding a touch of charm to your stay.

Book now to experience the epitome of luxury at Hotel Le Châtelain.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2152 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.61
T
TOM • extended_group • be
8
2026-03-14 • via Nuitee
M
Meneghetti • couple • be
4
2026-03-14 • via Nuitee
L
lise • couple • fr
9
2026-03-14 • via Nuitee
F
Fatima Zahra • solo_traveller • de
10
2026-03-14 • via Nuitee
V
Vasiliki • couple • gr
7
Wonderful stat overall!
Pros:

Greta breakfast, amazing location, great bed!

Cons:

The bathroom requires enhanced cleaning

2026-03-13 • via Nuitee
D
Dusan • solo_traveller • es
8
2026-03-13 • via Nuitee
A
Ahmed Rishath • solo_traveller • sa
9
2026-03-13 • via Nuitee
L
Lucia • couple • ro
9
2026-03-13 • via Nuitee
C
Claretta • solo_traveller • gb
9
Welcoming staff, lovely hotel. Luxurious, comfortable room. The breakfast was superb.
Pros:

Very clean, comfortable room with toiletries and amenities provided.

Cons:

Could have provided body lotion as part of toiletries.

2026-03-11 • via Nuitee
D
Deborah • family_with_children • nl
9
2026-03-11 • via Nuitee
S
SHIHO • solo_traveller • jp
9
また宿泊したいです。
Pros:

朝食が美味しく、24時間フロントが空いているので安心してチェックインできる。
フロントの人が親切。

Cons:

電源プラグの位置が悪い。
もう少し価格が安いと、更に最高。

2026-03-11 • via Nuitee
S
SHIHO • solo_traveller • jp
9
また、宿泊したいです！
Pros:

朝食が美味しい。受付の人が親切。
部屋が広々している

Cons:

電源の位置が、イマイチだった

2026-03-11 • via Nuitee
J
JennyRee • Business • Copenhagen, Zealand
6
Bor der ikke igen
Pros:

The cleanes of the room was very good, but I do have som objections to the hotel as a hole:
The wifi requires a code despite the hotel stating that you just log in.
You must pay close attention to making sure that the room door closes properly it isn't given.
The light on the fire escape only came on every 2nd/3rd floor, so you had to feel your way down, I'm glad I didn't have to do that during a fire. Similarly, the fire door to the street was difficult to open.

2026-03-09 • via Tripadvisor
S
Spyridon • couple • gr
10
2026-03-09 • via Nuitee
N
nathalie • couple • fr
10
Pros:

Excellente literie, confortable, chambre silencieuse
accueil souriant et chaleureux
disponible

Cons:

cheveux dans baignoire

2026-03-09 • via Nuitee
E
Emanuela • couple • it
8
Hotel elegante, ottima posizione, personale molto gentile, qualche servizio migliorabile.
Pros:

camera suite bolto bella, bagno grande pulito

Cons:

il servizio lounge dopo cena. Alle 22 (nonostante l'area fose ancora formalmente aperta) hanno iniziato a spegnere delle luci, e poco dopo a ritirare l'allestimento per il bar, nonostante la presenza dei clienti ancora seduti a conversare

2026-03-09 • via Nuitee
Y
Yvan Steeve • couple • fr
8
2026-03-09 • via Nuitee
Z
Zhuka • couple • de
9
Pros:

Super freundlich, leckeres Frühstück. Gerne wieder

2026-03-09 • via Nuitee
I
Igor' • couple • ua
10
2026-03-09 • via Nuitee
M
MPJA1953 • Solo travel • New York City, New York
4
Not a luxury property
Pros:

This is apparently a five star hotel, if the year was still 1990.
Upon arrival, the welcome was cold at best. The bathroom for guests to use before they check in is on the lower level, in a room that is permanently dark with the lights off. The bathroom itself has not been updated in decades. None of the property has been updated in decades, seemingly.

My room faced another building with about the length of an arm between. Everything is dated-- the decor, the phone, everything. In the morning, as I was rushing to an appointment, the old-fashioned hair dryer attached to the wall was not working. I tried to call down to reception but none of the ancient telephones in the room were working either, so I called on my cell and had to try three times before someone at reception answered. I asked for a regular hair dryer (the kind that is not attached to the wall) which they do not have on hand. I was told someone would come to look at it in about 10 minutes otherwise I'd be let into a different room in order to dry my hair. Nobody came.

When I went downstairs to leave for my appointment, no one asked if everything was okay. I told the gentleman at the desk that I had banged it around until it worked. I suggested it was about time to upgrade the hair dryers, considering this is a luxury property. He gave me a good deal of passive-aggressive attitude.

I also went down in the morning for hot water, because the cheap plastic kettle in the room was broken. I asked for a lemon slice and was given it in in my hand, not even on a plate or a bowl which is slightly unsanitary and again not what you would expect from a luxury property.

When I checked out, 3 gentlemen standing at reception watched me with my bags, did not offer to help me get them outside, did not ask if I needed a taxi or how I was leaving, nothing. Just stood there and watched.

Positives, the bed was comfortable and the room was quiet. Location great.

2026-03-08 • via Tripadvisor