Hotel Le Châtelain

Hotels
8.5 (2152 reviews)
17 Rue du Châtelain , Brussels , be

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Comfort
Cons:
Value for Money
Food Quality
Amenities

Categories

Cleanliness
8.64
Several mentions of cleanliness but some concerns about outdated decor and maintenance.
Service
9.61
Consistently positive remarks about staff friendliness and service quality.
Location
9.65
Multiple reviews highlight the excellent location, especially in terms of access to local attractions.
Room Quality
8.1
Mixed sentiments; spaciousness praised but mentions of outdated furnishings.
Amenities
7.63
Amenities like breakfast received criticism, and no pool was noted as a downside.
Value for Money
8.09
Concerns about high breakfast prices and perceived lack of value.
Food and Beverage
7.64
Criticism aimed at breakfast quality and options.
Overall Experience
8.61
Generally positive experiences highlighted with minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:35

Property Description

Luxurious 5-Star Stay Near Avenue Louise

Peaceful Garden Courtyard and Top-Floor Fitness Centre
Indulge in the tranquility of a peaceful garden courtyard and stay active at the modern top-floor fitness centre during your stay at Hotel Le Châtelain.

Elegant Rooms with Modern Amenities
Experience comfort in sound-proofed rooms with flat-screen satellite TV, air conditioning, and luxurious bathrobes. Enjoy pay-per-view TV channels and unwind in style at Le Châtelain Hotel.

Gourmet Dining and Relaxation
Savor gourmet cuisine at La Maison du Châtelain and unwind in the relaxed setting of Bartist. Treat yourself to tea and cakes in the courtyard during warmer months, adding a touch of charm to your stay.

Book now to experience the epitome of luxury at Hotel Le Châtelain.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2152 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.61
A
Andy couple ch
9
2026-04-11 via Nuitee
X
Xavier solo_traveller es
9
2026-04-11 via Nuitee
F
Frédéric solo_traveller fr
10
Excellent séjour !!!
Pros:

Bel établissement. Silencieux. Très bien équipé dont une très bonne literie.

2026-04-11 via Nuitee
M
masironi solo_traveller it
10
bella
Pros:

tutto

Cons:

niente

2026-04-11 via Nuitee
S
Salvatore couple it
9
Pros:

Il nostro secondo soggiorno in questo Hotel. Posizione ottima. Personale molto gentile e disponibile. Buona colazione. Ci è stata assegnata una junior suite al prezzo di una matrimoniale senza che la richiedessimo.. .. Mai successo prima e ringraziamo per questo bel trattamento.
Per il resto tutto molto bene. Ci torneremo.

Cons:

Unica nota: abbiamo lamentato al check in la trattenuta sulla carta di credito di € 200 a garanzia. Anche se viene sbloccata subito dopo il check out ci è parsa immotivata e penalizzante. Dopo tutto le camere vengono controllate ogni giorno, anche per eventuali danni.
È un peccato per l'hotel e dovrebbero eliminarla.

2026-04-10 via Nuitee
T
Thomas solo_traveller de
9
2026-04-10 via Nuitee
couple fr
8
2026-04-10 via Nuitee
J
Julia-Marie couple de
8
Sehr angenehmer Aufenthalt wenn auch für ein 5 Sterne Hotel ein wenig zu kaputt bzw unsauber. Trotzdem toll!
Pros:

Die Ausstattung

Cons:

Sauberkeit, kaputte Gegenstände (Seifen Spender, Schrank, Handtücher wurden vergessen)

2026-04-10 via Nuitee
P
pradeepkumar family_with_children in
8
Comfortable stay closer to Tram station
Pros:

Staff cooperation and politeness.

Cons:

Room service was for certain hours. Small gym with machine not functional

2026-04-09 via Nuitee
I
Isabelle couple fr
10
2026-04-09 via Nuitee
V
Victoria extended_group us
10
Had a great short stay at this hotel and rooms were perfect. Staff was excellent. Would highly recommend.
Pros:

Easy parking

Cons:

Nothing

2026-04-09 via Nuitee
M
Marie couple fr
8
Fait le job, sans plus, dans un quartier agréable néanmoins.
Pros:

Hôtel confortable et plutôt calme, situé à une distance raisonnable du centre de Bruxelles , correctement desservi par les transports.
Quartier très agréable et très calme.

Cons:

Un peu vieillot et désuet...
Mauvaise insonorisation des portes : on entend les bruits et conversations du couloir comme si c'était dans la chambre...
(heureusement qu'il n'y en avait pas trop).
Ah! La balayette dans les WC, c'est démodé ou c'est un "oubli"??? Un peu de respect pour les personnes qui font le ménage!
Le prix du petit déjeuner est prohibitif...

2026-04-09 via Nuitee
C
Cassandra couple gb
8
2026-04-08 via Nuitee
M
Matthias solo_traveller at
8
Virtual trip to the "good old times"
Pros:

Nice rooms, very friendly staff, excellent breakfast, interior in my room looked a bit used but nevertheless clean and proper!

2026-04-08 via Nuitee
A
A.Agaj solo_traveller us
10
Pros:

Every thing and also bathroom essential occitaine products very good choice

Cons:

I had to leave!!!!!😭

2026-04-08 via Nuitee
Y
yankov extended_group bg
10
2026-04-08 via Nuitee
F
Franziska couple at
9
Gerne wieder!
Pros:

Schönes, sauberes Hotel im Herzen von Brüssel. Liebevolle Ausstattung, nettes Personal.

2026-04-07 via Nuitee
W
Willem couple be
9
2026-04-07 via Nuitee
L
Lorena family_with_children ch
10
Super.
Pros:

La propreté.

Cons:

Les restos et magasin à proximité.

2026-04-07 via Nuitee
B
Bruna santana couple de
10
Pros:

Conforto e atendimento e limpeza

2026-04-06 via Nuitee