Holiday Inn Express Indianapolis - Fishers by IHG

Hotels
•
Holiday Inn Express
7 (430 reviews)
9791 North by Northeast Boulevard , Fishers , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Nice staff
Great breakfast
Good location
Cons:
Cleanliness issues
Unfriendly staff
Noisy environment

Categories

Cleanliness
5.5
Multiple reviews indicated issues with cleanliness, including hair and unemptied trash.
Service
8
Some positive mentions of friendly staff, though issues with staff efficiency noted.
Location
8.5
Many reviews praised the location, making it a strong point for the hotel.
Room Quality
6.5
Comments on worn rooms and issues with amenities, but also mentions of comfort.
Amenities
6
Some recognized amenities like breakfast, but noted dissatisfaction with availability.
Value for Money
7
Perceived as okay, but several comments suggest value is lacking compared to other hotels.
Food and Beverage
7
Breakfast received mixed reviews, described as just okay, but breakfast buffet praised.
Overall Experience
7.5
Overall feedback was mixed, but many found aspects to appreciate despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:41

Property Description

Modern Amenities and Convenient Location
Situated just off Interstate 69, Holiday Inn Express Indianapolis - Fishers offers a contemporary stay with an indoor pool, 24-hour fitness center, and complimentary Wi-Fi. The bright rooms feature wood floors, cable TV, and coffee facilities for a comfortable stay.

Delicious Breakfast and Fitness Options
Start your day right with a complimentary hot breakfast and make use of the well-equipped fitness center with individual TVs for entertainment while working out. Additionally, a business center with computers is available for your convenience.

Nearby Attractions
Conveniently located 9 miles from the Verizon Wireless Music Center and within driving distance of the Indianapolis Zoo and Hoosier Park Racing & Casino, this hotel provides easy access to popular attractions. Book now for a memorable stay in Fishers, Indiana!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 430 reviews
Cleanliness: 5.5
Service: 8
Location: 8.5
Room Quality: 6.5
Amenities: 6
Value for Money: 7
Food and Beverage: 7
Overall Experience: 7.5
D
Denice • family_with_children • us
10
Pros:

Overall the stay was great! The room was very clean! It was very quiet and the room was comfortable. The AC worked great. We enjoyed the breakfast, also.

2026-01-19 • via Nuitee
J
James • couple • us
2
Trapped in the elevator
Cons:

When we arrived at the hotel on Friday 5/30 there was only 1 elevator working. (We were in town for my grandsons first birthday. )This made for a very long walk to our room 235 as the elevator closer to our room was not working.I requested an room close to an elevator when I made our reservations as my husband has neuropathy and can’t walk far. On Saturday when we returned to the hotel around. 8 pm we proceeded to the elevator me my husband and another couple. As soon as we pressed the buttons for our floors the elevator shut down . We were trapped .we proceeded to try the open button it didn’t work then we pressed the staff button and all the panel lights shut down.I the called the hotel on my cell phone got to reservation line told them we were trapped in the elevator. Was placed on hold for 10 minutes then the gentleman told me he could not reach the staff at the hotel . I then called 911 myself spoke to 911 told them we were trapped I. The elevator they asked for the elevator identification number which we could not find anywhere. The elevator was very hot I have asthma and found it difficult to breath . We were trapped in The elevator for 40 minutes. The fire department arrived and they were able to open the doors. This was a terrifying experience. The staff was not prepared for this emergency at all. The stay was not pleasant and it cost us over 430 dollars for 2 nights. When we checked out Sunday 6/1 the elevators were still not working. It was very difficult for us to get our luggage to the car we are not young. I also was told by the couple that was trapped with us in the elevator the it was not working earlier I the day why would staff allow an elevator to remain open if it was previously malfunctions. I don’t understand how you can have no function elevators in a hotel facility. Terrible customer service . This issue needs to be addressed I feel your facility put us in danger and your staff was not prepared for this .

2026-01-19 • via Nuitee
R
Rene • family_with_children • us
4
Disappointed in this stay.
Pros:

Same breakfast every other day. Gets boring.

Cons:

To much noise late at night. Elevators not working

2026-01-19 • via Nuitee
P
Pamela • solo_traveller • us
10
2026-01-19 • via Nuitee
A
Audrey • solo_traveller • us
8
2026-01-19 • via Nuitee
K
Karla • family_with_children • us
10
2026-01-19 • via Nuitee
C
Crystal • solo_traveller • us
10
Pros:

Nice staff
Clean
Great breakfast!

2025-12-31 • via Nuitee
J
Jeff • couple • us
4
2025-12-29 • via Nuitee
B
Beaumont • couple • us
5
Mediocre at best
Pros:

The rooms were clean. The bed was comfortable.

Cons:

The staff couldn’t figure out why I was charged before our stay. I’m trying to figure out why I was overcharged.

2025-12-29 • via Nuitee
K
Kinsley • extended_group • us
10
It was definitely a great stay.
Pros:

A great location to the Fishers Event Center and to shopping. The breakfast was amazing

Cons:

Nothing

2025-11-18 • via Nuitee
B
Beaumont • couple • us
9
Pros:

The breakfast buffet was delicious. Stephanie, was wonderful!! Thank you

2025-11-16 • via Nuitee
T
Theresa • solo_traveller • us
10
Nice quiet relaxing
Pros:

Location

Cons:

Length of walk to elevator

2025-11-11 • via Nuitee
8
833kobes • Business
4
Nasty
Pros:

This hotel did not having a working elevator forcing people to take stairs without any help with their luggage. Once I got to my room I found strands of hair on the bed, the sink, the toilet and shower. Then I found that the bathroom trash was never emptied from whomever stayed before me; the contents of the trash were nicotine chewing pouches. This hotel does NOT take housekeeping seriously.

2025-11-05 • via Tripadvisor
C
Curtsinger • couple • us
9
2025-10-20 • via Nuitee
L
Lara • couple • us
7
All in all it was an okay stay, the staff was nice and the room was clean and the bed was comfortable
Pros:

It was close to where we needed to go and the bed was comfortable

Cons:

It smelled like someone had been smoking marijuana in the hotel lobby and on the second floor and the breakfast was just okay.

2025-10-20 • via Nuitee
L
Larry
6
Pros:

The front desk staff was great. Very friendly, professional, and helpful. The hotel is located in a very convenient area with lots of food options close by. The breakfast at the hotel was meh, and the hallway on the first floor smelled musty, possibly because the indoor pool was near our room. We didn’t notice the shower head was pointed out into the bathroom so we flooded the bathroom floor the first night. The hotel could use a little TLC on the furniture and doors. Unfortunately, the towels felt like sandpaper.

2025-10-11 • via Nuitee
N
Nancy
8
Pros:

Coffee maker in room did not work
Good selection at breakfast

2025-10-10 • via Nuitee
M
Michael • family
10
Pros:

Nice breakfast bar. Room was clean. Great for the price. Restaurants in walking distance

2025-10-09 • via Nuitee
B
Barb • couple • us
5
Would not stay here again.
Pros:

The location was good.

Cons:

Handle on the shower broke off, no ice machine on the first floor, breakfast was not good-oatmeal very watery, eggs were just OK, shower made for wheelchair but water went everywhere on the floor. Sister-in-law mistakenly given wrong room number as there was another party in room assigned to her.

2025-10-06 • via Nuitee
T
timothy
8
Pros:

the room was clean and comfortable. The blinds were not correct for the room, since half the blinds were floor length even though they needed to be above the heating/A/C structure. You could see holes in the blinds where people had obviously used safety pins to pull the blinds together so that you would not have all kinds of light coming into the room during the day and especially at night. Also, the dresser had nicks and gouges in it, which was low class. The waste baskets were under size, so inadequate. The room did not get cleaned. We could easily hear the people in the floor above walking around and some talking. The facility was clean and neat and the bed and breakfast selection was very good. Just seemed like the room was not being maintained to the same level as the hotel overall.

2025-10-06 • via Nuitee