Garner Hotel Frederick Southeast by IHG

Hotels
•
Garner
7.4 (358 reviews)
5361 Spectrum Dr , Frederick , US
+1 301-668-2003

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Convenient/great location
Many rooms described as clean and renovated
Good shower pressure
Reasonable pricing / good value
Spacious and comfortable rooms (in several reviews)
Cons:
Pest problems reported (ants, stink bugs)
Breakfast selection limited/needs improvement
Noise (slamming doors, hallway noise) and noisy AC
Maintenance issues (broken shower door, bathroom door not closing, missing remotes)
Occasional rude or slow front-desk service
Amenities shortcomings (no microwave in-room, dirty ice maker)

Categories

Cleanliness
4.8
Multiple reviews report pests (ants, stink bugs) and rooms that weren’t thoroughly cleaned; some guests explicitly described unacceptable cleanliness issues.
Service
9.6
Most guests praised staff as very friendly, helpful and accommodating; a few reports of slow service or a rude front-desk interaction were noted but outweighed by positive comments.
Location
9.2
Repeated positive mentions: convenient, great location with many places to eat and shop, and generally quiet for sleeping.
Room Quality
7.2
Rooms described as renovated, clean and comfortable by many, with good shower pressure; some maintenance issues (hard bed, bathroom door that doesn’t shut, noisy AC) reduced the score.
Amenities
6.6
Amenities had mixed feedback: limited breakfast variety, no in-room microwave in some rooms, missing remotes, complaints about ice maker and coffee/tea availability; shower pressure was a positive amenity note.
Value for Money
8
Several guests explicitly called out good pricing/value; at least one guest felt the experience didn’t justify the price, but overall value comments skew positive.
Food and Beverage
6
Repeated requests to improve the breakfast selection (more variety beyond eggs/waffles suggested); breakfast repeatedly noted as an area needing improvement.
Overall Experience
7.8
Mixed overall: many guests said they would stay again and highlighted helpful staff and location, while a minority reported severe issues (pests, rude staff, maintenance) that lowered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location and Nearby Attractions
The Sleep Inn hotel is ideally situated near Hood College, Frederick County Fairgrounds, and other key attractions such as Gettysburg College and Antietam National Battlefield. Guests can easily explore the Francis Scott Key Mall, historic downtown Frederick, and a variety of dining options.

Amenities for a Comfortable Stay
Enjoy a range of complimentary amenities including a Free Hot Breakfast, high-speed Internet access, local calls, weekday newspaper, and 24-hour coffee. Stay active in the on-site exercise room and take advantage of services like copy and fax facilities.

Cozy Rooms and Additional Features
Relax in well-equipped guest rooms featuring hair dryers, irons, coffee makers, and spacious showers. Some rooms offer microwaves and refrigerators for added convenience. Request a non-smoking room and take advantage of motorcoach parking on the property.

Book your stay at Sleep Inn for a relaxing and convenient experience.

Important information:

Children under 18 years old must be accompanied by an adult who is at least 21 years of age. Any child under 10 years old must be accompanied by an adult in the same room.

Please contact the hotel directly if you have any questions or concerns regarding your booking prior to your arrival. Contact details can be found on your booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Location

Guest Reviews

7.4
Based on 358 reviews
Cleanliness: 4.8
Service: 9.6
Location: 9.2
Room Quality: 7.2
Amenities: 6.6
Value for Money: 8
Food and Beverage: 6
Overall Experience: 7.8
J
James • couple • us
7
Cons:

The shower door was broke. Water got all over the bathroom. The bed was hard to rock other than that. It wasn’t bad.

2026-10-26 • via Nuitee
A
Artrisa • couple • us
7
It was a good stay. I would stay again.
Pros:

Pricing and staffing

Cons:

Breakfast

2026-10-19 • via Nuitee
A
Artrisa • couple • us
7
I would stay again
Pros:

Staffing and very accommodating

Cons:

Breakfast section

2026-10-19 • via Nuitee
P
Phil • solo_traveller • us
10
Pros:

Real fast was ok but waffles would be great. Not everyone eats eggs. Thanks for considering.

Cons:

Nothing

2026-10-18 • via Nuitee
M
Mosley • couple • us
1
bad
Pros:

to many stink bugs in room

Cons:

the tv with no remote to many stink bug and no avalible room

2026-10-14 • via Nuitee
A
allison • solo_traveller • us
9
Pros:

Loved the location, the room was clean ans super comfy. Staff was very nice

Cons:

Air conditioner was a little loud when came on.

2026-10-12 • via Nuitee
A
Andrea • couple • us
8
We would stay again.
Pros:

Staff were very friendly. Everything was clean and looked renovated. Shower pressure was very good. Plenty of places to eat and shop in the area.

Cons:

The breakfast selection could definitely use a little help…

2026-10-11 • via Nuitee
G
Gabriela • couple • us
3
2026-10-07 • via Nuitee
T
Thiru • family_with_children • us
1
The room could have been cleaner and better maintained. * The service was slower than expected.
Cons:

The room could have been cleaner and better maintained.
* The service was slower than expected.
* Some facilities appeared old or outdated.
* Noise from other guests was a little disturbing.
* The breakfast/food options could be improved.
* Overall, the experience didn’t feel worth the price paid.

2026-09-09 • via Nuitee
G
gonzalez • solo_traveller • us
1
Pros:

The air conditioning system—I couldn't sleep either of the two nights.

Cons:

Nothing

2026-08-24 • via Nuitee
A
Amy • solo_traveller • us
10
2026-08-03 • via Nuitee
M
Megan • couple • us
8
A good value at a great location with everything we needed in the lovely room!
Pros:

The location we needed … the room was lovely and the staff very helpful!!

2026-08-03 • via Nuitee
R
Rebecca • solo_traveller • us
6
It was ok.
Pros:

Staff was great…room was spacious

Cons:

Could use a microwave in room…there was constant noise of slamming doors and loudness in the hall room…the bathroom door in 412 didn’t shut all the way..it needs fixed…had to ask for washcloths and towels so maybe have room prepared a lil more. Would like to have a room with a bathtub as well.

2026-07-21 • via Nuitee
M
Mehasin • extended_group • us
1
Terrible
Cons:

I had a very disappointing experience at this hotel. When I checked into my room, I noticed ants in several areas, which was both unpleasant and unacceptable. A clean and pest-free room should be a basic expectation for any hotel.
What made the situation even worse was the customer service. When I brought the issue to the attention of the front desk, the lady working there was very rude and unprofessional. Instead of trying to help resolve the problem, she seemed annoyed and dismissive of my concerns.
Between the ant problem and the poor treatment from staff, my stay was far from enjoyable. I would not recommend this hotel and will not be returning.

2026-06-14 • via Nuitee
S
Susan • couple • us
3
Was like staying in a post WWII Soviet Union Collective Apartment.
Pros:

It was in a quiet location. Sleeping was sound.

Cons:

Staff at Reception desk not friendly. Pointed out that reservation was made through a 3rd Party. Insisted on a $150.00 deposit for potential damages. That was a 1st.
Coffee or Tea only available in the lobby. Ice maker was disgusting. I have pictures

2026-06-07 • via Nuitee
W
Wallace • family_with_children • us
7
2026-05-28 • via Nuitee
P
philstephenrichards • Solo travel • Haringey, Greater London, England
8
Transitioning from Choice chain to IHG
Pros:

Ideal location if taking the MARC Commuter Rail from or to Washington. Monocacy station is 15 minutes walk. On arrival I had a bit of a shock as it is changing hands from Choice Sleep Inn to IHG. However no issues with my reservation. A lot of the rooms are out of use pending refurbishment for the new chain. My room was a newly refurbished one so could well have been better. Two double beds. Everything else fine Bathroom was good. WiFi worked well. Breakfast was basic grab and go with coffee. The small area for sitting down has all the chairs put upon the tables so not really providing a facility to sit down. Again maybe part of the transition from Choice to IHG.

2026-05-05 • via Tripadvisor
J
Jennifer • solo_traveller • us
10
2026-05-02 • via Nuitee
K
Kerr • family_with_children • us
7
2026-04-22 • via Nuitee
H
Hood • solo_traveller • us
10
2026-04-20 • via Nuitee