Garner Hotel Frederick Southeast by IHG

Hotels
•
Garner
7.4 (490 reviews)
5361 Spectrum Dr , Frederick , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean and comfortable room
Great location
Good coffee
Cons:
Noisy environment
Limited breakfast choices
Poor customer service

Categories

Cleanliness
6.85
Consistent complaints about cleanliness and maintenance issues in rooms.
Service
7.85
Mixed feedback; though some found staff helpful, others noted poor service responses.
Location
8.85
Convenient location for events and travel, perceived positively.
Room Quality
6.35
Rooms reported as outdated and poorly maintained, impacting comfort.
Amenities
7.35
Basic amenities available; however, complaints about breakfast options.
Value for Money
7.85
Considered decent value, though some felt pricing did not match the experience.
Food and Beverage
6.35
Breakfast offerings described as limited and unsatisfactory.
Overall Experience
7.75
Mixed overall sentiment, with significant noise complaints overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:23

Property Description

Convenient Location and Nearby Attractions
The Sleep Inn hotel is ideally situated near Hood College, Frederick County Fairgrounds, and other key attractions such as Gettysburg College and Antietam National Battlefield. Guests can easily explore the Francis Scott Key Mall, historic downtown Frederick, and a variety of dining options.

Amenities for a Comfortable Stay
Enjoy a range of complimentary amenities including a Free Hot Breakfast, high-speed Internet access, local calls, weekday newspaper, and 24-hour coffee. Stay active in the on-site exercise room and take advantage of services like copy and fax facilities.

Cozy Rooms and Additional Features
Relax in well-equipped guest rooms featuring hair dryers, irons, coffee makers, and spacious showers. Some rooms offer microwaves and refrigerators for added convenience. Request a non-smoking room and take advantage of motorcoach parking on the property.

Book your stay at Sleep Inn for a relaxing and convenient experience.

Important information:

Children under 18 years old must be accompanied by an adult who is at least 21 years of age. Any child under 10 years old must be accompanied by an adult in the same room.

Please contact the hotel directly if you have any questions or concerns regarding your booking prior to your arrival. Contact details can be found on your booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.4
Based on 490 reviews
Cleanliness: 6.85
Service: 7.85
Location: 8.85
Room Quality: 6.35
Amenities: 7.35
Value for Money: 7.85
Food and Beverage: 6.35
Overall Experience: 7.75
M
Mehasin • extended_group • us
1
Terrible
Cons:

I had a very disappointing experience at this hotel. When I checked into my room, I noticed ants in several areas, which was both unpleasant and unacceptable. A clean and pest-free room should be a basic expectation for any hotel.
What made the situation even worse was the customer service. When I brought the issue to the attention of the front desk, the lady working there was very rude and unprofessional. Instead of trying to help resolve the problem, she seemed annoyed and dismissive of my concerns.
Between the ant problem and the poor treatment from staff, my stay was far from enjoyable. I would not recommend this hotel and will not be returning.

2026-06-14 • via Nuitee
S
Susan • couple • us
3
Was like staying in a post WWII Soviet Union Collective Apartment.
Pros:

It was in a quiet location. Sleeping was sound.

Cons:

Staff at Reception desk not friendly. Pointed out that reservation was made through a 3rd Party. Insisted on a $150.00 deposit for potential damages. That was a 1st.
Coffee or Tea only available in the lobby. Ice maker was disgusting. I have pictures

2026-06-07 • via Nuitee
W
Wallace • family_with_children • us
7
2026-05-28 • via Nuitee
P
philstephenrichards • Solo travel • Haringey, Greater London, England
8
Transitioning from Choice chain to IHG
Pros:

Ideal location if taking the MARC Commuter Rail from or to Washington. Monocacy station is 15 minutes walk. On arrival I had a bit of a shock as it is changing hands from Choice Sleep Inn to IHG. However no issues with my reservation. A lot of the rooms are out of use pending refurbishment for the new chain. My room was a newly refurbished one so could well have been better. Two double beds. Everything else fine Bathroom was good. WiFi worked well. Breakfast was basic grab and go with coffee. The small area for sitting down has all the chairs put upon the tables so not really providing a facility to sit down. Again maybe part of the transition from Choice to IHG.

2026-05-05 • via Tripadvisor
J
Jennifer • solo_traveller • us
10
2026-05-02 • via Nuitee
K
Kerr • family_with_children • us
7
2026-04-22 • via Nuitee
H
Hood • solo_traveller • us
10
2026-04-20 • via Nuitee
N
Norma • solo_traveller • us
5
2026-04-18 • via Nuitee
E
Emily • family_with_children • us
10
2026-04-15 • via Nuitee
L
L2327QZjudyo • Couples
4
disappointed
Pros:

The hotel is currently under construction and we should have been told at time of reservation. Upon arriving in room there was a bug on the wall and in the morning in the bathroom. You could tell the room was old and needed to be replaced and bedding was very low quality. We didn’t stay for breakfast as we felt if the hotel and room wasn’t discounted or discussed with us, then quality of breakfast would also be under par. Very disappointed and will not stay again.

2026-04-07 • via Tripadvisor
R
Relax645322 • Business
6
Breakfast left me wanting
Pros:

Decent for a Sleep Inn. They are undergoing renovations, so don't expect perfection yet. The breakfast was cold cereal and a carafe of milk, bagels, english muffins, and mini muffins wrapped in Saran wrap, a few raspberry yogurts, and a waffle maker. No protein, no variety of yogurt, and the tables and counters were dirty. I hope this improves with the renovations.

2026-04-02 • via Tripadvisor
S
skillsnacksyt • NONE • Las Vegas, Nevada
10
Excellent Stay with Outstanding Staff and Clean, Modern Touches
Pros:

I recently stayed at the Sleep Inn in the Frederick, Maryland area and checked out early Monday morning, March 30th, around 1:00 AM to catch an Uber to the airport.
From start to finish, my experience was excellent. The front desk staff across all shifts—morning, evening, and night, Sunday through Saturday—were consistently exceptional. Everyone I encountered was professional, welcoming, and helpful. The housekeeping team was also outstanding and maintained a very clean and comfortable environment throughout my stay.
One feature I truly appreciated was the flooring. I’m not a fan of carpet due to hygiene concerns, so the wood-style floors were a huge plus for me and made the room feel even cleaner and more modern.
This stay was especially memorable for me because I became a Titanium Choice Privileges member during my visit, which made the experience even more special.
I will definitely be staying here again and highly recommend this hotel to anyone visiting the Frederick area.
Diane Anderson, MSN-ED, RN

2026-04-02 • via Tripadvisor
M
Myrna • couple • us
8
2026-03-25 • via Nuitee
H
Hepner • solo_traveller • us
1
Cons:

Loud slamming doors dogs barking

2026-03-22 • via Nuitee
S
Sondra • solo_traveller • us
5
Pros:

Front desk staff - phenomenal service

2026-03-20 • via Nuitee
E
Erika • solo_traveller • us
10
2026-03-01 • via Nuitee
S
Siarhei • family_with_children • us
8
2026-02-26 • via Nuitee
M
Maria • family_with_children • us
8
Pros:

Clean, friendly staff

Cons:

The breakfast did not include protein like eggs at the least.😔

2026-02-22 • via Nuitee
K
Keith • couple • us
5
2026-02-09 • via Nuitee
P
Patricia • family_with_children • us
10
2026-01-26 • via Nuitee