Hyatt Place Philadelphia/ King of Prussia

Hotels
•
Hyatt Place
7.4 (1898 reviews)
440 American Avenue , King of Prussia , US
+1 484-690-3000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff interaction
Cons:
Poor cleanliness standards
Uncomfortable room conditions

Categories

Cleanliness
5.23
Numerous comments highlighted very poor cleanliness standards in rooms and common areas.
Service
8.2
Some guests mentioned friendly staff, but others noted a lack of response to cleanliness complaints.
Location
9.24
Multiple reviews appreciated the convenient location of the hotel.
Room Quality
7.69
Rooms were either dirty or not as advertised, with reports of issues like uncomfortable beds.
Amenities
7.22
Comments indicated a lack of key amenities and poor conditions at the pool.
Value for Money
7.18
Guests felt they got what they paid for but expressed disappointment at overall service.
Food and Beverage
6.23
Breakfast options were described as insufficient and unappetizing, with cleanliness issues.
Overall Experience
8.2
Overall reviews suggest a disappointing experience, but some guests found positives in the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:39

Property Description

Modern Comforts and Convenience
Experience modern comforts and convenience at Hyatt Place King of Prussia. Each room is equipped with air conditioning, pay-per-view channels, a refrigerator, and a cozy seating area. The private bathrooms feature complimentary toiletries and a hairdryer for your convenience.

Relaxation and Services
Unwind in the hot tub, take advantage of the free shuttle service, and enjoy the 24-hour front desk assistance at Hyatt Place King of Prussia. Additionally, guests can make use of the shared lounge, luggage storage, and complimentary parking during their stay.

Convenient Location
Situated in King of Prussia, the hotel is just a short distance from Philadelphia International Airport, making it a convenient choice for travelers. Book your stay now and enjoy a seamless blend of comfort and convenience at Hyatt Place King of Prussia.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Location

Guest Reviews

7.4
Based on 1898 reviews
Cleanliness: 5.23
Service: 8.2
Location: 9.24
Room Quality: 7.69
Amenities: 7.22
Value for Money: 7.18
Food and Beverage: 6.23
Overall Experience: 8.2
L
Lennox • solo_traveller • us
1
Pros:

Nothing

Cons:

It was dirty

2026-10-16 • via Nuitee
S
Sarah • couple • us
7
2026-10-16 • via Nuitee
R
Robert • solo_traveller • us
10
2026-10-16 • via Nuitee
R
Roxana • couple • us
8
2026-10-14 • via Nuitee
C
Carlos mofor • solo_traveller • us
10
2026-10-14 • via Nuitee
J
Jonetta • couple • us
10
Great stay. First time in this area.
Pros:

Clean and well kept

Cons:

Nothing

2026-10-13 • via Nuitee
M
montfort • solo_traveller • au
10
Good Value
Pros:

Clean and great room
Good value

Cons:

All good

2026-10-13 • via Nuitee
R
Roger • family_with_children • us
5
Pros:

Affordable.

Cons:

Staff didn’t seem professional, breakfast could have been better. When I asked for an extra pillow and blankets there were none available.

2026-10-12 • via Nuitee
O
odari • family_with_children • us
5
2026-10-12 • via Nuitee
K
Kim • couple • us
4
It was a very uncomfortable day due to medical reasons. I had no choice, but to stay until my checkout.
Pros:

It was close to a doctor I had an appointment with

Cons:

There is a road in my room,
Was moved to another room there is trash underneath the bed. Very uncomfortable stay,

2026-10-11 • via Nuitee
A
Alice • couple • us
10
Excellent service
Pros:

Everything

Cons:

Nothing

2026-10-10 • via Nuitee
N
Nigel • couple • us
1
Didn't stay walked in the room seen the sheet, and smelt the room , and turned around
Cons:

Facility smelt bad sheets was dirty , and room smelt moldy

2026-10-10 • via Nuitee
B
Brenda • couple • us
10
Overall, a pleasant stay, but the front desk check-in experience needs improvement.
Pros:

The property was nice, and overall, I enjoyed my stay.

Cons:

My only complaint was the front desk service. I have stayed at this property twice, and both times there was no one available at the front desk when I arrived to check in. I had to wait for someone to assist me. This seems to be an ongoing issue and should be addressed to ensure guests receive prompt service upon arrival.

2026-10-10 • via Nuitee
P
Parmanto • family_with_children • us
3
Pros:

The AC was extremely noisy

2026-10-09 • via Nuitee
T
Takoda • couple • us
1
Unacceptable
Pros:

Leaving

Cons:

Them stealing my money, telling me they would call me to resolve the issue and never did

2026-10-08 • via Nuitee
J
Jessica • family_with_children • us
1
Pros:

The concierge was not helpful and rude .

2026-10-08 • via Nuitee
V
Victoria • solo_traveller • us
1
2026-10-07 • via Nuitee
I
Israel • couple • us
8
2026-10-07 • via Nuitee
A
Amanda • family_with_children • us
8
Pros:

Breakfast was good, staff was friendly location and price was great

Cons:

The shower was totally clean, there were hairs in the corner.

2026-09-19 • via Nuitee
J
Jose • solo_traveller • us
6
Enjoyable place on good location right outside Philadelphia.
Pros:

Good location and friendly staff. The room we got was very spacious.

Cons:

One of the elevator lights kept going off making it very scary and uncomfortable. The pool was nice but there were no towels. It also needed some cleaning as it had tissues inside. Our tv remote had its lead broken.

2026-09-19 • via Nuitee