Hyatt Place Philadelphia/ King of Prussia

Hotels
•
Hyatt Place
7.4 (1820 reviews)
440 American Avenue , King of Prussia , us
+1 484-690-3000

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff interaction
Cons:
Poor cleanliness standards
Uncomfortable room conditions

Categories

Cleanliness
5.23
Numerous comments highlighted very poor cleanliness standards in rooms and common areas.
Service
8.2
Some guests mentioned friendly staff, but others noted a lack of response to cleanliness complaints.
Location
9.24
Multiple reviews appreciated the convenient location of the hotel.
Room Quality
7.69
Rooms were either dirty or not as advertised, with reports of issues like uncomfortable beds.
Amenities
7.22
Comments indicated a lack of key amenities and poor conditions at the pool.
Value for Money
7.18
Guests felt they got what they paid for but expressed disappointment at overall service.
Food and Beverage
6.23
Breakfast options were described as insufficient and unappetizing, with cleanliness issues.
Overall Experience
8.2
Overall reviews suggest a disappointing experience, but some guests found positives in the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:39

Property Description

Modern Comforts and Convenience
Experience modern comforts and convenience at Hyatt Place King of Prussia. Each room is equipped with air conditioning, pay-per-view channels, a refrigerator, and a cozy seating area. The private bathrooms feature complimentary toiletries and a hairdryer for your convenience.

Relaxation and Services
Unwind in the hot tub, take advantage of the free shuttle service, and enjoy the 24-hour front desk assistance at Hyatt Place King of Prussia. Additionally, guests can make use of the shared lounge, luggage storage, and complimentary parking during their stay.

Convenient Location
Situated in King of Prussia, the hotel is just a short distance from Philadelphia International Airport, making it a convenient choice for travelers. Book your stay now and enjoy a seamless blend of comfort and convenience at Hyatt Place King of Prussia.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.4
Based on 1820 reviews
Cleanliness: 5.23
Service: 8.2
Location: 9.24
Room Quality: 7.69
Amenities: 7.22
Value for Money: 7.18
Food and Beverage: 6.23
Overall Experience: 8.2
J
Jennie • solo_traveller • us
4
2026-07-25 • via Nuitee
A
Ayanda • couple • us
10
2026-07-25 • via Nuitee
A
ashley • couple • us
1
2026-07-24 • via Nuitee
G
Guid • couple • br
5
I wouldn't recommend it.
Pros:

I only liked the breakfast.

Cons:

I didn’t like that the staff never cleaned my room or offered to clean it during my stay. However, I really liked one of the front desk employees who works the night shift. He is very polite, attentive, and helpful, and he is always willing to assist.

Another thing that really bothered me is that they have not returned my security deposit. They charged me a $100 security deposit, but I still have not received it back, even though I did not damage anything in the hotel.

2026-07-24 • via Nuitee
L
Lonneke • solo_traveller • nl
6
Pros:

Mooie grote kamer

Cons:

Veel lawaai van de weg en het ontbijt was erg vroeg

2026-07-23 • via Nuitee
E
Emily • family_with_children • us
8
Good place to stay for a quick overnight trip.
Pros:

Great location. Clean room. Friendly staff.

Cons:

The breakfast selection was lacking and there was no coffee available even when requesting it we were told “it’s coming”

2026-07-23 • via Nuitee
K
Kennedy • solo_traveller • us
2
Cons:

Room wasn’t very clean
They barely had linen to give out
Pool and pool area was dirty

2026-07-22 • via Nuitee
J
Jimmy • couple • us
8
Clean amenities, seamless service, great value.
Pros:

Clean and neat.

Cons:

Smell of marijuana in the hallway.

2026-07-21 • via Nuitee
S
Stephanie • family_with_children • us
10
2026-07-20 • via Nuitee
K
Karen • family_with_children • us
5
Disappointing
Pros:

The location was good.

Cons:

I had a king with a pull-out sofa. I was told by staff that there was not a blanket for my sofa bed due to large parties of guests at the hotel. I was also a paying guest. This was very disappointing.

2026-07-20 • via Nuitee
S
Schneider • solo_traveller • us
10
2026-07-20 • via Nuitee
V
Volodymyr • extended_group • us
10
2026-07-20 • via Nuitee
K
Kimberly • family_with_children • us
9
2026-07-20 • via Nuitee
J
Jessica Torrante • solo_traveller • us
10
2026-07-19 • via Nuitee
C
Cheyanne • extended_group • us
3
Below expectations.
Pros:

Convenient location to the mall.

Cons:

Poop was green and spelled very bad.Always a constant stench on the main level. No free live tv and no breakfast options.

2026-07-19 • via Nuitee
S
Sheridan • couple • us
10
Will book again
Pros:

Proximity to phoenixville. Also casino nearby was a bonus

2026-07-18 • via Nuitee
H
Heather • couple • us
9
Pretty decent place
Pros:

I love the location, the staff the breakfast and the comfortable beds

Cons:

My room was a little dirty this trip

2026-07-17 • via Nuitee
F
Faik • family_with_children • us
5
2026-07-16 • via Nuitee
D
Donica • couple • us
10
2026-07-16 • via Nuitee
S
Shannon • couple • us
1
Horrible
Pros:

The location

Cons:

The whole property needs to be shut down .The rooms is dirty and smell like moldy water .The front desk is very incompetent.This place is a health hazard

2026-07-16 • via Nuitee