SureStay by Best Western Summerville Flowertown

Hotels
•
Choice Hotels International
6.6 (171 reviews)
115 Holiday Dr, Summerville, South Carolina, 29483-7305 , Summerville , US
+1 843-851-9595

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Facilities

Gift shops or newsstand
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
RV, bus, truck parking
Self parking (surcharge)
Free RV, bus, truck parking
See all facilities

Review Highlights

Pros:
Friendly, helpful and accommodating staff (multiple mentions)
Good breakfast service
Convenient access to interstate and nearby restaurants
Some recently renovated and very clean rooms
Generally quiet and well maintained for many guests
Cons:
Serious cleanliness issues reported (roaches, uncleaned bathrooms)
Worn/outdated room elements (mattresses, lighting, fixtures)
Noise related to renovations and a nightclub next door
Broken amenities (ice machines), no elevator
Perceived poor value for the price by several guests

Categories

Cleanliness
3
Mixed but overall poor: several reports of very dirty rooms (roaches, uncleaned toilets, bathrooms not mopped) outweigh positive mentions of recently renovated/clean rooms.
Service
9.8
Strong positive sentiment: multiple mentions of exceptionally helpful, friendly and accommodating front desk and breakfast staff; staff praised repeatedly.
Location
8.5
Generally convenient: easy interstate access and many nearby restaurants, but some negative impact from a loud nightclub next door and on-site renovation noise.
Room Quality
4
Mixed to negative: several reports of worn mattresses, poor lighting, broken fixtures, shower/door issues and one severe incident with an unclean/unsafe room; some rooms noted as recently renovated and comfortable.
Amenities
8.2
Mixed: breakfast service is praised and helpful staff noted, but broken ice machines, no elevator and ongoing renovations reduce the score.
Value for Money
4.5
Perceived as poor by several guests who felt the condition did not justify the price; some guests found it acceptable for basic needs.
Food and Beverage
8
Generally positive breakfast comments (described as great), though an isolated report of roaches in a refrigerator strongly negative but not the dominant sentiment.
Overall Experience
6.8
Mixed overall: many guests praise staff and some renovated rooms, while multiple severe cleanliness and room-quality incidents led others to have very negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Recreational Opportunities: Enjoy the seasonal outdoor pool and complimentary wireless internet access.

Complimentary Breakfast: Start your day with a delicious buffet breakfast.

Convenient Amenities: Benefit from amenities such as a 24-hour front desk and luggage storage.

Centrally located in Summerville, within a 10-minute drive of Charleston Southern University and North Main Market, Sleep Inn Summerville - Charleston offers a comfortable stay. Book now to experience our welcoming hospitality.

Important information:

  • The seasonal pool will be open from March to October.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHS

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.6
Based on 171 reviews
Cleanliness: 3
Service: 9.8
Location: 8.5
Room Quality: 4
Amenities: 8.2
Value for Money: 4.5
Food and Beverage: 8
Overall Experience: 6.8
D
David
10
Pros:

Yes everything went well

2025-10-12 • via Nuitee
J
Joe
10
Pros:

Breakfast was great. Staff, as always was friendly, and helpful as usual. The hotel is usually quiet, and very clean. Never had any problems. Knock on wood.

2025-10-09 • via Nuitee
M
Mark
10
Pros:

The staff that checked us in was amazing.

2025-10-04 • via Nuitee
F
Freddy
10
Excellent staff
Pros:

The front desk staff was more than helpful and hospitable. She was nothing short of amazing

2025-10-01 • via Nuitee
J
JEROME • family
10
Pros:

The morning clerk who set out the breakfast during my stay was the best part of my stay she gave amazing customer service

2025-09-26 • via Nuitee
C
Carol
2
Pros:

Worse hotel I’ve ever seen. We only stayed a few minutes and checked out to find another hotel. Staff wouldn’t check us out but still sent a payment even though we never stayed. Seems fraudulent to me.

2025-09-22 • via Nuitee
M
Margaret • family_with_children
2
Pros:

This has to be the worst hotel experience I’ve ever had. First, when we got to our room, the door was wedged open with the top safety lock, then the toilet had not only not been cleaned but someone had destroyed it. They put us in another room, then that bathroom had not been mopped, the bathroom door wouldn’t close, the shower door didn’t close and with all these rooms that dirty I bet the sheets weren’t even washed between guests, but the beds just made. With the price of this room, I am so disgusted. I would have expected this from a $50-60 room. Not over $100.

2025-09-13 • via Nuitee
C
Cameron
10
Pros:

Comfort

2025-09-07 • via Nuitee
M
Marshall • family
8
Pros:

It is a decent hotel.

2025-08-31 • via Nuitee
K
Kaiden
8
Pros:

The cooperation of staff to make sure you have what you need.

2025-08-24 • via Nuitee
B
Beverly
8
Pros:

Easy access off interstate.
Several restaurants nearby.

2025-08-10 • via Nuitee
N
Natasha
8
Pros:

Hotel is undergoing renovations, so it’s noisy outside. Overall the place was clean. Only issue was walking downstairs to get ice because machine on 2nd floor was broken.

2025-07-30 • via Nuitee
G
Glenda
10
Pros:

My room had been recently renovated. Was extremely clean, the bed felt like one could melt into it extra fluffy pillows.The entire staff from check in to check out were all amazing and extra kind, helpful and accommodating!

2025-07-29 • via Nuitee
J
Jeffrey
2
Pros:

There was a nightclub next door that blaster music until after 2am. The room lighting was poor, shower stall was too small, no elevator and was under renovations.

2025-07-22 • via Nuitee
L
Lisa • family
10
Pros:

Staff was very personable and accommodating. Only reason for having some 4's is property currently undergoing refurbishing.

2025-07-21 • via Nuitee
J
Joy
2
Pros:

Overall experience was terrible. There was roaches in the refrigerator the bathroom all over the room. I immediately left the hotel.

2025-07-15 • via Nuitee
A
Amanda • partner
8
Pros:

Served its purpose. Nothing to overly great

2025-07-13 • via Nuitee
J
Jason
6
Definitely needs an upgrade!
Pros:

Light over the sink didnt work. Half of the lights in the main part of the room didnt work. The a/c was barely keeping up and it wasnt even that hot. The mattresses were wore out (you could feel the springswhen you lay on the bed)!

2025-07-12 • via Nuitee
V
Veronica
10
Pros:

I enjoyed the staff Keita was very polite and helpful. I loved her great customer service.

2025-07-09 • via Nuitee
K
Kedeivera
6
Pros:

Wish it had more updated lights and tvs

2025-07-08 • via Nuitee