Quality Inn Conway Northwest

Hair dryer did not work, light bulb out and AC did not appear to be working properly and noises

Na

I honestly don't know where to begin. Check in took an hour because the Hotels.com reservation didn't come over. There were literally 4 other couples in the same predicament. We had to call India and try and find someone who could speak just enough English. Had to make 3 separate calls for that... now the room. Shower floor was stained, no door locks, the bed should have been replaced 10 years ago, room had a dingy smell, etc. Now breakfast was the best - literally had hard boiled eggs, 5-6 yogurt cups, waffle maker and that was it. No salt or pepper. It was like they did the minimal effort possible both for the infrastructure, the food and the overall look.

Some of the staff was very nice, some were not. I reported a leak in my room to two different staff members none of which mentioned it to maintenance until i did, two days after i initially reported it. Check in was also not great. Me, and at least 5 other people that i am aware of booked through expedia or hotels.com. that information was not received by the hotel. Not sure if it was a n internet thing or a hotel thing. The "what do you want me to do about it" attitude in regard to both check in and the leaking celling were rather disheartening.

Air conditioner was very noisy. Walls had lots of patchwork. Shower curtain rod was not a proper fit with the shower curtain. Breakfast was a joke. Only positive I can say is the bed was decent

Good property for price

In all i didnt have a problem the hotel staff was nice and friendly. The building was clean and also the room. I enjoyed my stay.

It was a very basic hotel. It had an empty outdoor pool. Breakfast was unInviting. The hotel is definitely old and is in need of renovation.

Everything was cleaned and peaceful

Nice stay no problems

Very expensive outdated motel. Bed was comfy other than that it’s run down. Pool was closed. Staff was very friendly. Breakfast was disappointing. I’ll stay elsewhere next time.

Friendly and professional staff they were also quick and checking in quiet and super clean. I would recommend this hotel and stay here again. Thank you for your hospitality.

Very clean. The only problem we had was that by 8:30 when we went for breakfast, there was nothing left to choose from. We went to a local restaurant. It might have been a problem if we had a large family to feed.

Very clean

Location was key but this property has areas to improve

Just one night stay, but centrally located convenient and well upkeeps

Very noisy didn’t sleep well.

This hotel removed all of the interior locks. The only lock was the electronic lock that anyone with the right equipment could break into. Traveling alone, I could not stay there. The greedy property owners refused to refund my stay even though it was graduation weekend at the local university and it was a sell-out weekend. Shame on you!

What l didn’t like we had Roaches in the bathroom and in the beds! Our lights had to stay on all night cause the switches weren’t working! The towels wash clothes were dingy and so were the sheets looking yellow! I would not recommend for stay!!

We checked in. Went to our room and it smelled of smoke. We cannot stay in such a room due to health reasons. We went to the desk and told them we couldn’t stay and asked to check out. Since it was beyond “cancellation” window, they charged us for the stay anyway! We spent a total of 5 minutes in the room. We are at a loss of $ for a 5 minute stay and haven’t heard from the manager as the desk clerk said. This was our first and last attempt to stay in a Quaiity Inn.