Econo Lodge Inn & Suites

Hotels
Choice Hotels International
3.7 (100 reviews)
380 SW Cutoff , Northborough , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
24-hour front desk
Continental breakfast
Designated smoking area
Fitness facilities
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
N/A
Cons:
Drywall on beds and floor

Categories

Cleanliness
3
Guests expressed concerns about cleanliness due to drywall on the beds and floor.
Service
5
No specific mentions of service in the review provided.
Location
5
No specific mentions of location in the review provided.
Room Quality
4
Room quality received a lower rating due to cleanliness issues with drywall.
Amenities
5
No specific mentions of amenities in the review provided.
Value for Money
5
No specific mentions of value for money in the review provided.
Food and Beverage
5
No specific mentions of food and beverage in the review provided.
Overall Experience
4
Overall experience was impacted by cleanliness issues with drywall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 00:33

Property Description

Stay Active and Connected
Unwind in the fitness center and stay connected with wireless internet access.

Dine and Socialize
Enjoy a meal at the on-site restaurant or grab a drink at the bar/lounge.

Convenient Amenities
Benefit from complimentary breakfast, a 24-hour front desk, and an airport shuttle service.

Book your stay now at Econo Lodge Inn & Suites for a delightful experience in Northborough, just a short distance from popular attractions!

Important information:

* One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
* The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Staff wears personal protective equipment

See all policies

Location

Guest Reviews

3.7
Based on 100 reviews
Cleanliness: 3
Service: 5
Location: 5
Room Quality: 4
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 4
T
Tyler friends
2
Pros:

There was drywall on the beds and all over the floor.

2025-03-08 via Nuitee
N
nora
10
Pros:

Very clean great location

2025-01-06 via Nuitee
S
Silis
10
Pros:

Good

2024-12-19 via Nuitee
A
Amanda
2
Pros:

It looked like the bathroom had not been cleaned in months. It was disgusting. There was dirt on top of the bed. It was a non-smoking room but it smelled like straight up cigarettes. There was dust on the desk and night stand and dirty finger prints on the walls and bathroom door. I think it was a dirty plant pot that was on the counter too. I only needed a room for the night and it would have been a convenient stay, but I just couldn’t bring myself to even stay for an hour. The staff was very nice and the guy at the desk did try to accommodate me by getting me a new room but I was already skeeved out.

2024-11-22 via Nuitee
J
Jeffrey
2
Pros:

To many roaches

2024-11-09 via Nuitee
L
Laura
10
Pros:

Ty

2024-11-07 via Nuitee
G
Gregory
4
Pros:

You get what you pay for, very little. There was no light in the bedroom. There were no drinking cups anywhere, « Breakfast » was coffee, bagels, and some juice. Despite paying in advance for two nights, the staff maid entered the room in my absence and saw that I had left a key copy in the room but no clothes or suitcase (I had taken them with to avoid possible theft). She assumed I had checked out and her bosses apparently didn’t verify. I dîd leave my shaving/toiletry kit in the bathroom. I returned that evening. The electronic key had been cancelled. I got a new one from the desk. Once entering the room, I saw that the toiletry kit was missing and the bed made. I returned to the reception for an explanation and lost and found. The man at the desk did not understand my English. Finally, an older man appeared, and he seemed to understand me. He said I had checked out, at the least maid had said do. I told him, that I had checked in for two nights, and prepaid as well. As for the toiletry kit, he opened up the maid’s room and searched the trash bag. There it was, intact. No explanation, no apology. Poor service, poor maintenance. A welfare motel as well. Noise all night. Thin walls and ceiling.

2024-10-20 via Nuitee
D
David friends
8
Pros:

Was ok

2024-10-20 via Nuitee
L
Lakeisha
4
Pros:

The order in the room was horrible. The place is infested with rodents. Never again .....

2024-10-20 via Nuitee
C
Crystal
2
Worst hotel
Pros:

My room smell like you’re in the walls were horrendously dirty. The floor was dirty, and I had cockroaches in the bureau. I asked for a refund and the gentleman at the desk told me I can go ahead and call corporate. He wasn’t doing it, even though there was cockroaches all over the room.

2024-10-14 via Nuitee
P
philip
2
Pros:

The staff had nothing but a smoking room left even though we had booked a non smoking. The room cleanliness was awful. Cigarette burns on the furniture and the bathtub looked like it hadn't been cleaned in awhile. The hotel looked to be old and was in need of a major upgrade.

2024-10-13 via Nuitee
R
Robert
10
Pros:

Nice

2024-10-13 via Nuitee
S
Sheila partner
2
Pros:

Horrible

2024-10-12 via Nuitee
L
Leo
2
Dont stay here
Pros:

There are a bunch of con artist

2024-10-11 via Nuitee
J
John
2
Pros:

Did not change the sheets

2024-10-08 via Nuitee
J
Jeffrey
2
Pros:

This is absolutely the worst place I've stayed. Staff was fine, but the room was in shambles. Tiles in the bathroom coming up with dirt on the floor. Unclean bathroom. Bug and mouse traps in the room, and the carpet was dirty (not stained--actual dirt) and had full pieces of gum on it (new, not old). It can't have ever been cleaned. Left after the first night. A friend and I needed a spot for the night and we tried to go inexpensive in the area, and I certainly have stayed in places with an "acceptable" amount of grime or stains. This was criminally dirty. They should not be renting rooms to people.

2024-09-29 via Nuitee
K
KAYANN family
2
Pros:

Place was not clean, burnt outlets, dirty refrigerator, holes in blanket on bed

2024-09-28 via Nuitee
S
Steve
2
Pros:

Roaches

2024-09-21 via Nuitee
D
David family
2
Pros:

It was a nasty prostitute hotel looking place smelled like a dirty molded basement right when u walk in the room dirty sheets and stained carpets dirty bathroom. Just gross!!!!

2024-09-16 via Nuitee
J
Jonathan
2
Pros:

As soon as we saw the cockroaches in the room that smelled like cigarettes and had broken ac and no bedside lights, we went back to cancel the room. Had to wait in line behind another couple that was canceling too. Take this place out of your system. It’s too gross

2024-09-15 via Nuitee