Hotel Metropol Basel

Hotels
8 (1524 reviews)
Elisabethenanlage 5 , Basel , CH

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Good value for money
Cons:
Outdated rooms
Issues with comfort

Categories

Cleanliness
7.83
Overall reviews indicated cleanliness but also mentioned issues with some rooms being outdated.
Service
8.3
Reviews reflect positive interactions with staff, though some complaints were noted.
Location
8.84
The location is highlighted positively, being convenient for transport.
Room Quality
7.29
Mixed reviews about room comfort and design; some expressed dissatisfaction.
Amenities
7.82
Amenities mentioned positively, though some needed improvement.
Value for Money
8.28
Affordability and value were generally well-regarded.
Food and Beverage
7.83
Breakfast and food quality received positive mentions.
Overall Experience
7.8
A solid experience noted, with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:39

Property Description

Modern & Convenient Location
Located just 150 metres from Basel Main Train Station, Metropol Hotel offers a modern stay in the heart of Basel. With easy access to the airport shuttle bus and a short ride to Basel Messe convention centre, our non-smoking hotel is the perfect choice for both business and leisure travelers.

Comfortable & Well-Equipped Rooms
Experience comfort in our bright and soundproof rooms equipped with a flat-screen TV, minibar, free coffee/tea maker, and a modern bathroom with toiletries and a hairdryer. Stay connected with free wired internet access in select rooms, all connected to a central ventilation system for a pleasant stay.

Convenient Amenities & Services
Enjoy a 24-hour reception, on-site private parking garage, and complimentary internet station in the lounge room for your convenience. Whether for business meetings or leisure stays, Metropol Hotel ensures a seamless experience for all guests.

Book your stay at Metropol Hotel now for a memorable experience in Basel.

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BSL

Location

Guest Reviews

8
Based on 1524 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 7.8
M
Markus-Emmanuel • solo_traveller • ch
8
Genau richtig für einen kurzen Zwischenhalt
Pros:

Lage und Preis

Cons:

Alles einfach, zweckdienlich, aber sauber

2026-09-19 • via Nuitee
S
Simon • couple • au
7
2026-09-18 • via Nuitee
G
Gian Diego • solo_traveller • ch
10
Gesammt war alles prima
Pros:

Sehr sauber, gute Lage. Badewanne habe ich geschätzt.

Cons:

332.- für 2 Übernachtungen fand ich für mich teuer.

2026-09-16 • via Nuitee
D
DANIELA • couple • it
9
Location perfetta per visitare Basilea.
Pros:

Posizione comodissima per raggiungere il centro sia a piedi che con tram gratuito.Colazione con molta scelta.

2026-09-15 • via Nuitee
V
vladimir • solo_traveller • ch
5
Retour vers le futur X
Pros:

L: emplacement est parfait.Le personnel (On est arrivé malheureusement très tard donc je peux pas trop faire de critique la dessus)Mais la personne que j'ai croisé a fait sont travail et elle était sympathique.

Cons:

La chambre était comme un retour aux années 80..Mais propre, confortable avec des WC au sol a Carreaux noire et blanc.

2026-09-15 • via Nuitee
P
Petra • solo_traveller • de
8
2026-09-14 • via Nuitee
G
Gloria • couple • us
10
Pros:

Staff was awesome!

Cons:

Rooms were very small

2026-09-14 • via Nuitee
G
Gabi aus HH • solo_traveller • de
9
Gut für einen Kurzaufenthalt
Pros:

Lage super dicht am SBB , Busse und Straßenbahn.

Cons:

Zimmer zum Hinterhof war okay, aber dass ein Kompressor oder ähnliches alle paar Minuten laut ansprang war etwas lästig. Besonders wenn es warm ist, keine Klimaanlage da ist und man das Fenster nachts auflässt.

2026-09-14 • via Nuitee
I
Ibro • solo_traveller • de
9
2026-09-14 • via Nuitee
A
Alexandre • couple • pt
7
2026-09-14 • via Nuitee
N
Neil • couple • us
9
Pros:

Close to the train station

2026-09-13 • via Nuitee
S
SevL85 • solo_traveller • nl
6
Pros:

Dichtbij treinstation, goede koffie.

Cons:

Airco hing er voor de sier, het was veel te warm op de kamer.

2026-09-12 • via Nuitee
S
Sandra • couple • nl
6
Pros:

Dichtbij het SBB basel

Cons:

De prijs voor de kamer was echt te hoog voor wat je krijgt

2026-09-12 • via Nuitee
J
Janice • couple • gb
7
Good location for train helpful staff
Pros:

Friendly helpful reception

Cons:

Lots of stairs up to reception as we are a bit older

2026-09-11 • via Nuitee
C
Christopher • solo_traveller • au
8
2026-09-11 • via Nuitee
F
Frank • couple • be
9
Pros:

Dagtickets voor gebruik openbaar vervoer waren inbegrepen in de kamerprijs.

2026-09-10 • via Nuitee
V
Viktória Tóth • solo_traveller • hu
9
2026-09-07 • via Nuitee
N
Nazaket • couple • az
10
Pros:

Останавливаюсь в этом отеле не в первый раз и с удовольствием вернусь опять. Персонал делает все для того, чтобы ваше времяпровождение было комфортным. Все работники невероятно приветливы, встречают отдыхающих непременной улыбкой, терпеливо отвечают на все вопросы. Есть русскоговорящие. Особо хочу поблагодарить Геннадия, который в первый день помог решить нам некоторые проблемы.
Завтрак очень хороший, но однообразный. Уборка производится ежедневно.

Cons:

Для меня единственным минусом было наличие ступенек при входе в отель, с багажом подниматься сложно.

2026-09-06 • via Nuitee
A
alice • solo_traveller • ie
6
Pros:

Clean. Comfortable beds and pillows

Cons:

No soap or shower gel in containers

2026-09-03 • via Nuitee
K
Kate • couple • nl
10
2026-08-30 • via Nuitee