Hotel Metropol Basel

Hotels
8 (1344 reviews)
Elisabethenanlage 5 , Basel , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Ironing service
Non-smoking throughout
Public transport tickets
See all facilities

Review Highlights

Pros:
Convenient location
Good value for money
Cons:
Outdated rooms
Issues with comfort

Categories

Cleanliness
7.83
Overall reviews indicated cleanliness but also mentioned issues with some rooms being outdated.
Service
8.3
Reviews reflect positive interactions with staff, though some complaints were noted.
Location
8.84
The location is highlighted positively, being convenient for transport.
Room Quality
7.29
Mixed reviews about room comfort and design; some expressed dissatisfaction.
Amenities
7.82
Amenities mentioned positively, though some needed improvement.
Value for Money
8.28
Affordability and value were generally well-regarded.
Food and Beverage
7.83
Breakfast and food quality received positive mentions.
Overall Experience
7.8
A solid experience noted, with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:39

Property Description

Modern & Convenient Location
Located just 150 metres from Basel Main Train Station, Metropol Hotel offers a modern stay in the heart of Basel. With easy access to the airport shuttle bus and a short ride to Basel Messe convention centre, our non-smoking hotel is the perfect choice for both business and leisure travelers.

Comfortable & Well-Equipped Rooms
Experience comfort in our bright and soundproof rooms equipped with a flat-screen TV, minibar, free coffee/tea maker, and a modern bathroom with toiletries and a hairdryer. Stay connected with free wired internet access in select rooms, all connected to a central ventilation system for a pleasant stay.

Convenient Amenities & Services
Enjoy a 24-hour reception, on-site private parking garage, and complimentary internet station in the lounge room for your convenience. Whether for business meetings or leisure stays, Metropol Hotel ensures a seamless experience for all guests.

Book your stay at Metropol Hotel now for a memorable experience in Basel.

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 1344 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 7.8
I
Iuliana • couple • ro
8
Pros:

Faptul ca este aproape de gară și faptul ca am avut aparat de cafea în cameră.

Cons:

Este un hotel vechi și scump pentru ceea ce oferă.

2026-02-12 • via Nuitee
G
G.P. • couple • nl
8
2026-02-11 • via Nuitee
P
Pasquale • couple • it
7
Non ha soddisfatto le aspettative
Pros:

Posizione centralissima a due passi dalla stazione. In centro si arriva tranquillamente a piedi in 10 minuti.
Letti davvero comodi e stanza spaziosa.

Cons:

La stanza non è stata pulita tutti i giorni.
Assenza di reception, per fare il check in abbiamo dovuto rivolgerci all'hotel di fianco.
Non sembra assolutamente un 4 stelle, prezzo eccessivo.

2026-02-11 • via Nuitee
C
Cristian Dorin • solo_traveller • ro
10
2026-02-09 • via Nuitee
C
Corina Cristina • solo_traveller • ro
5
2026-02-09 • via Nuitee
E
Emmanuelle • family_with_children • ch
8
Pros:

.

Cons:

.

2026-02-08 • via Nuitee
C
Cihan • couple • tr
9
Kısa süreli konaklama için ideal
Pros:

Konumu ve kahvaltısı

Cons:

Yok

2026-02-08 • via Nuitee
S
Selen • solo_traveller • tr
10
Üç günlük konaklamamızdan çok memnun kaldık.
Pros:

Tesisin konumu çok iyi. Hem havaalanına hem merkeze yakın. Tramvay veya otobüsler her yere ulaşım kolay. Oda temiz ve konforluydu. Kahvaltısı yeterliydi. Çalışanlar güleryüzlü ve yardımcıydı.

2026-01-31 • via Nuitee
E
Ee Lyn • solo_traveller • my
7
Pros:

Very close to the train station, good for catching an early train. Very quiet.

Cons:

The hotel sent me a message a few days before my booking saying that their reception closes at 10.30pm and to check in via a neighbouring hotel after that time. I arrived at 8.30pm, assuming that I would be able to check in at the hotel itself. But no, reception was unstaffed. I had to detour back to the neighbouring hotel, where the receptionist told me she alone was staffing the counters for 3 hotels. Terrible understaffing aside, the management can't even send accurate messages about their hours?

2026-01-31 • via Nuitee
M
Malak • extended_group • ca
8
2026-01-28 • via Nuitee
S
Sviatlana • couple • by
8
2026-01-25 • via Nuitee
M
MAURA • solo_traveller • it
6
2026-01-22 • via Nuitee
K
Kateryna • couple • ua
10
2026-01-22 • via Nuitee
C
Cindy • extended_group • fr
2
Je ne reviendrai pas
Pros:

Emplacement

Cons:

Verre à dents sale
L’eau qui sort entre le flexible de douche et la douchette à main
Odeur de la cigarette dans la salle de bain chambre 203 odeur irrespirable
Déception complète

2026-01-22 • via Nuitee
H
Hans • solo_traveller • nl
9
2026-01-21 • via Nuitee
A
Akram • family_with_children • de
10
2026-01-21 • via Nuitee
M
Monica • couple • es
9
2026-01-20 • via Nuitee
R
RABİA • couple • tr
7
2026-01-19 • via Nuitee
D
Dean • couple • au
9
2026-01-19 • via Nuitee
K
Kadir Hakan • family_with_children • tr
8
Great location and a good stay for short trips
2026-01-19 • via Nuitee