Hotel Metropol Basel

Hotels
8 (1429 reviews)
Elisabethenanlage 5 , Basel , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Ironing service
Non-smoking throughout
Public transport tickets
See all facilities

Review Highlights

Pros:
Convenient location
Good value for money
Cons:
Outdated rooms
Issues with comfort

Categories

Cleanliness
7.83
Overall reviews indicated cleanliness but also mentioned issues with some rooms being outdated.
Service
8.3
Reviews reflect positive interactions with staff, though some complaints were noted.
Location
8.84
The location is highlighted positively, being convenient for transport.
Room Quality
7.29
Mixed reviews about room comfort and design; some expressed dissatisfaction.
Amenities
7.82
Amenities mentioned positively, though some needed improvement.
Value for Money
8.28
Affordability and value were generally well-regarded.
Food and Beverage
7.83
Breakfast and food quality received positive mentions.
Overall Experience
7.8
A solid experience noted, with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:39

Property Description

Modern & Convenient Location
Located just 150 metres from Basel Main Train Station, Metropol Hotel offers a modern stay in the heart of Basel. With easy access to the airport shuttle bus and a short ride to Basel Messe convention centre, our non-smoking hotel is the perfect choice for both business and leisure travelers.

Comfortable & Well-Equipped Rooms
Experience comfort in our bright and soundproof rooms equipped with a flat-screen TV, minibar, free coffee/tea maker, and a modern bathroom with toiletries and a hairdryer. Stay connected with free wired internet access in select rooms, all connected to a central ventilation system for a pleasant stay.

Convenient Amenities & Services
Enjoy a 24-hour reception, on-site private parking garage, and complimentary internet station in the lounge room for your convenience. Whether for business meetings or leisure stays, Metropol Hotel ensures a seamless experience for all guests.

Book your stay at Metropol Hotel now for a memorable experience in Basel.

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 1429 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 7.8
L
Lisa • couple • se
10
Pros:

Skönt säng och en god frukost. Helt okej pris för att vara i Schweiz. Trevligt och smidigt att kollektivtrafiken ingick!

Cons:

Persiennerna i frukostrestaurangen. Synd att inte få se utsikten när man är så högt uppe i huset.

2026-05-02 • via Nuitee
Y
yücel • couple • tr
9
Herşeyiyle tekrar net tercih edilir.
Pros:

Konumu i Na nıl maz. Tren istasyonuna yürüyerek 2 dk, tramvaya 2 dk, hava limanı otobüslerine 2 dk (zaten tren istasyonu önünden kalkıyor) ulaşım nefis, odalar güzel ilgi alaka çok iyi. Tramvay a binip 3 durak sonra şehrin merkezindesin yani toplam 7-8 dk da. Ulaşım ücretsiz zaten (oteller Basel kart verdiği için) herşeyiyle çok güzeldi.

Cons:

Odayı havalandırmak için camı açmanız lazım havalandırma sistemi olabilirdi, çok büyük bir sorun değil ama bana göre

2026-04-30 • via Nuitee
F
Franczak • solo_traveller • pl
8
2026-04-30 • via Nuitee
S
Simone • solo_traveller • it
7
Pros:

Location and affordability.

Cons:

No one at the reception. Shampoo and shower gel dispensers were empty.

2026-04-29 • via Nuitee
A
Anne • couple • se
8
Pros:

Trevligt hotell mycket nära tågstationen och ganska nära centrala staden.

2026-04-28 • via Nuitee
D
Daniela • solo_traveller • ch
9
Pros:

Die Lage, das Zimmer und Checkout 12 Uhr. Frühstück bis 11.30 Uhr.

Cons:

Das Frühstücksbuffet wurde nicht mehr aufgefüllt. Wer spät kam, hatte nicht mehr von allem.

2026-04-27 • via Nuitee
A
Angelika • solo_traveller • de
10
2026-04-26 • via Nuitee
T
TESTARD • solo_traveller • fr
8
2026-04-23 • via Nuitee
Y
Yahor • solo_traveller • pl
7
2026-04-21 • via Nuitee
P
Poul • couple • dk
5
God beliggenhed - elendig morgenmad
Pros:

Beliggenheden

Cons:

Morgenmaden var ringe og halvdelen af tiden var der intet personale. Når vandet i kaffemaskinen slap op, var der ingen kaffe før der efter 10-20. Minutter kom personale. Der blev heller ikke fyldt op af pålæg etc. Der blev heller ikke ryddet af bordene før der kom personale. Generelt var morgenmaden som et kun tostjernet hotel

2026-04-20 • via Nuitee
J
Joost • couple • nl
7
Aangenaam voor tussenstop in Basel
Pros:

Zeer gunstig gelegen bij Basel SBB en ook ten opzichte van de binnenstad was het prima te doen. Kamer was netjes, prima voor een nacht.

Cons:

Het was erg warm en de temperatuur was niet zelf te regelen.

2026-04-19 • via Nuitee
K
karl • couple • fr
10
Dans l'ensemble du séjour, bon rapport qualité-prix.
Pros:

Bon rapport qualité-prix.

2026-04-19 • via Nuitee
S
Susana • solo_traveller • gb
9
2026-04-18 • via Nuitee
B
Boris • solo_traveller • me
8
2026-04-18 • via Nuitee
L
Laurence • couple • ch
8
2026-04-13 • via Nuitee
R
Reinhardt • couple • de
8
Pros:

Die Lage des Hotels ist optimal in der Nähe des Schweizer Bahnhofs und aller Verkehrsmittel. Das Personal war sehr freundlich und hilfsbereit. Das Frühstück war in Ordnung, entsprach dem Preis-Leistungsverhältnis.

Cons:

Der zugesagte Matratzen-Topper fehlte. In den unteren Etagen gibt es keine Klimaanlage, was im Sommer bestimmt nicht angenehm ist.

2026-04-13 • via Nuitee
I
Iveta • solo_traveller • de
10
2026-04-13 • via Nuitee
C
Corinna • family_with_children • de
8
2026-04-12 • via Nuitee
N
Norbinagy90 • couple • hu
8
Pros:

Minden

Cons:

Hiányoltam a klímát vagy ahogy látom van a szobábam se kezelő egység így nem lehetett használni.

2026-04-07 • via Nuitee
F
Florin • couple • ro
8
2026-04-07 • via Nuitee