Numa Berlin Novela

Hotels
numa
8.6 (3830 reviews)
1 Konstanzer Straße , Berlin , de

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent central location, close to transport and many restaurants
Generally clean rooms and building
Modern/comfortable room design in many cases
Useful amenities (washer/dryer system, PIN entry, secure lockers when functional)
Some staff were helpful and responsive in specific instances
Cons:
Service reliability: chat-only/WhatsApp, slow or no human response, language barriers
Noise and thin walls (very light-sounding rooms)
Room inconsistencies: very small rooms for some, poor A/C placement
Maintenance issues: leaking fridge, TV/flush not working, locker PIN access failure
Breakfast described as poor/sparse by some guests

Categories

Cleanliness
9.4
Multiple reviewers explicitly noted cleanliness and 'Pulizia' / 'Temizliği' — rooms and building generally clean; one report of an initial odor that dissipated after airing.
Service
6.8
Service is inconsistent: several guests reported slow or no human response (chat-only/WhatsApp, language issues, unresolved requests and locker access failure), though a few noted helpful/responsive staff in isolated cases.
Location
9.6
Location repeatedly praised (central, near transport and many restaurants); consistently a strong positive across reviews.
Room Quality
8.6
Mixed: some rooms described as spacious, well-equipped and nicely designed; others complained of very small rooms, poor A/C placement blowing onto bed, leaking fridge, or malfunctioning TV/toilet.
Amenities
9.6
Amenities like laundry/washer-dryer system and secure PIN-based access are highlighted positively; occasional issues with lockers/fridge but overall amenities considered modern and useful.
Value for Money
7.8
Mixed perceptions of value: some guests felt it offered good value and design, while at least one guest found it too expensive for a very small room.
Food and Beverage
7.5
Breakfast criticized as sparse by at least one reviewer (very limited selection); no strong positives on F&B across reviews.
Overall Experience
9.5
Overall stays described as pleasant and stylish with good location and generally comfortable rooms, tempered by notable service and occasional maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-29 06:34

Property Description

Luxurious Accommodations

The recently renovated numa I Novela Rooms & Apartments in Berlin offers modern and comfortable accommodations near popular attractions. The units are equipped with air conditioning, flat-screen TVs, and fully equipped kitchens in some rooms, ensuring a convenient stay for guests.

Convenient Location

Situated near Kurfürstendamm and Zoologischer Garten underground station, this aparthotel provides easy access to key landmarks and transportation hubs. Whether you're in Berlin for business or leisure, the central location of the property makes it a prime choice for travelers.

Top-Notch Amenities

Enjoy complimentary WiFi, a lift, and luggage storage during your stay at numa I Novela. The family rooms, coffee machines, and free toiletries add a touch of convenience and luxury to your experience in Berlin.

Experience the best of Berlin at numa I Novela Rooms & Apartments. Book your stay now for a memorable trip!

Important information:

Please note that your room will be cleaned only before and after you stay.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TXL

Location

Guest Reviews

8.6
Based on 3830 reviews
Cleanliness: 9.4
Service: 6.8
Location: 9.6
Room Quality: 8.6
Amenities: 9.6
Value for Money: 7.8
Food and Beverage: 7.5
Overall Experience: 9.5
G
Gideon couple de
7
2026-07-11 via Nuitee
M
Mohammad solo_traveller il
10
Pros:

Very cool apartment . The bed wascomfortable. Nice balcony. Staff were kind.
Just a walking restaurants, coffees bus station and u/s bahn.

2026-07-10 via Nuitee
A
Ameera family_with_children tr
8
suitable for a long stay, clean, and location is good
Pros:

I would say my stay was very good. The room was clean and bed and pillows are comfortable. The room was good inside, but the overall building is a bit old. Supplies were available most of the time in the facility. Most of the time, I would say the sound isolation is good except for the last night as I heard everything in the other guest room so I could not sleep. But I would book there again for a long stay as it is clean and the location is convenient. The staff are amazing as well. Immeditae response and support.

Cons:

However, I was just expecting the room to be a bit bigger. Also, the doors are heavy so I woke several times to people slamming doors and it was a bit annyoing. The value for money was not that good as I felt I paid a higher amount than what I should have paid. Also, the doors are heavy so I woke up several times to people slamming doors and it was a bit annyoing. The facility should also put a garbage disposal site other than the recycle bins avaialble in the supplies room. Doing laundry was a bit expensive.

2026-07-09 via Nuitee
L
Lind family_with_children se
7
2026-07-09 via Nuitee
G
Ghulam Hussain solo_traveller de
1
Pros:

Das war eine scheiß hotel wir sind eine 7 Person Familie sie hate für uns eine Zimmer in der 1 Etage
Und eine Zimmer in der 5 Etage gegeben
Wir macht das ?????

2026-07-09 via Nuitee
D
Daniel solo_traveller at
10
Toller Aufenthalt
Pros:

Schönes Appartment

Cons:

Sehr eng.

2026-07-07 via Nuitee
A
Alexandra extended_group de
6
Pros:

Zimmer war sauber und in einer sehr guten Größe
Küche vorhanden Kaffee und Tee incl
Nähe zum Potsdamer Platz
Personal per WhatsApp sehr sehr nett

Cons:

Kein persönliches Personal , alles nur per WhatsApp/email , deshalb konnten die Probleme erst nach Wartezeit gelöst werden

2026-07-06 via Nuitee
E
Elias couple de
10
2026-07-05 via Nuitee
P
Palumets solo_traveller ee
3
2026-07-05 via Nuitee
S
sharon couple us
10
overall great
Pros:

Air conditioning
linens

Cons:

no staff

2026-07-05 via Nuitee
S
Saskia couple de
7
Schönes Hotel mit Verbessererungspotential
Pros:

Die Lage war super, wir hatten ein Zimmer im fünften Stock, so dass wir eine tolle Aussicht genießen konnten. Das ein und auschecken ganz ohne Personal hat auch einwandfrei funktioniert.

Cons:

Ich hätte für den Preis ein besseres Zimmer erwartet. An einigen Stellen sah man, dass eine Renovierung notwendig war. Leider war das Bett viel zu weich, so dass man sich unweigerlich in der Mitte des Bettes in einer Kuhle getroffen hat..

2026-07-05 via Nuitee
Y
York solo_traveller de
9
2026-07-04 via Nuitee
S
Stanislav solo_traveller de
9
2026-07-04 via Nuitee
C
Christina family_with_children dk
8
2026-07-04 via Nuitee
M
Matteo solo_traveller it
8
2026-07-03 via Nuitee
P
Petra solo_traveller de
7
All in all a good hotel, great app for self check-in
Pros:

Good location and comfortable bed. My room had a coffee machine and fridge.

Cons:

The breakfast, facilities a bit damaged, not working properly.

2026-07-02 via Nuitee
R
radqqq couple pl
9
Pros:

Świetna lokalizacji w Zachodnim Berlinie (Ku-dam). Miejsce ciche i spokojne.

2026-07-02 via Nuitee
W
Wiktoria extended_group pl
9
Udany pobyt! :)
Pros:

Wielkość i czystość apartamentu, klimatyzacja

2026-07-01 via Nuitee
S
Skup solo_traveller us
8
Ok
Pros:

Convenience

Cons:

No air conditioning and Berlin was in the midst of a heat wave

2026-07-01 via Nuitee
W
Wietske extended_group nl
1
Hier niet boeken! Is niet betrouwbaar.
Pros:

///

Cons:

Op de dag zelf werd ik via mail geinformeerd dat ze mijn boeking eenzijdig hadden geannuleerd!
Ik was al onderweg en stond al bijna bij hen voor de deur met 3 kinderen/jong volwassenen.
Doordat ik op zoek was naar een bericht van hen met de pincode om binnen te komen, zag ik deze mail. Schandalig!
Zelfs niet eens een telefoontje of samen op zoek naar een oplossing. Ik werd ijskoud teruggestuurd naar booking.com met de melding dat zij het voor me moesten oplossen. Dat is gelukkig netjes en goed gedaan maar niet dankzij deze onpersoonlijke Numa Berlin Novela.

2026-06-30 via Nuitee