TownePlace Suites Houston Northwest

Hotels
TownePlace Suites by Marriott
8 (237 reviews)
11040 Louetta Road , Houston , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Some maintenance needs

Categories

Cleanliness
6.96
Some reviews mentioned cleanliness issues, including a dirty pool and maintenance needs.
Service
8.93
Numerous mentions of staff being friendly and accommodating.
Location
8.47
Positive sentiments about the hotel's convenient location near amenities.
Room Quality
7.42
Mixed reviews; some rooms had issues, but others were comfortable.
Amenities
8.45
Positive mentions of fitness center and good breakfast offerings.
Value for Money
7.91
Overall perceived as good value for the services provided.
Food and Beverage
7.96
Breakfast received good remarks but had some critiques.
Overall Experience
7.93
General sentiment was positive, with some reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:23

Property Description

Luxurious Self-Catering Accommodation

Located just a stone's throw away from Willowbrook Mall and Sam Houston Race Park, TownePlace Suites Houston Northwest offers a luxurious self-catering experience. The colourfully decorated rooms feature fully equipped kitchens, cosy seating areas, and free WiFi, providing the perfect home away from home.

Relaxing Outdoor Pool and Fitness Center

Unwind by the outdoor pool with provided towels for a refreshing swim or maintain your workout routine at the gym equipped with cardio machines and free weights. Whether you prefer a leisurely dip or an invigorating exercise session, our facilities cater to your relaxation and fitness needs.

Delicious Dining Options and Nearby Attractions

Indulge in American breakfast and dinner at Courtyard Bistro, conveniently located on-site. Explore the nearby historic Old Town Spring or enjoy a shopping spree at Trader’s Village flea market, both just a short drive away.

Experience comfort, convenience, and relaxation at TownePlace Suites Houston Northwest. Book your stay now for a memorable getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 237 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
T
Teara extended_group us
3
The stay was nice besides people coming on spring break being loud . The staff was cool but it’s like everyone was doing
Pros:

The kitchen

Cons:

The staff was rude and they scammed me

2026-04-14 via Nuitee
C
Clarice family_with_children us
10
2026-04-05 via Nuitee
E
Esmeralda family_with_children us
9
Pros:

Location and size of room was great.

Cons:

Bathroom could have been better. No hot water would only get kinda of warm and lights flickered like they may have a short.

2026-03-24 via Nuitee
M
Manahan extended_group us
4
We didn’t have hot water and the house keeper didn’t come and clean the rooms when asked them to we find a lizard in the
Pros:

Nothing at all

Cons:

Everything

2026-03-22 via Nuitee
J
Janelle solo_traveller us
1
I wouldn’t stay there again. If u plan to book. Ask not to stay in buildings B. Seems like everyone didn’t have hot wate
Pros:

The room was big

Cons:

What I didn’t like was, that we never had hot water at one point they couldn’t give us any towels due to housekeeping not washing any before they left. My children’s tv didn’t work the 1st night we stayed there.

2026-03-19 via Nuitee
M
Morgado couple us
10
2026-03-18 via Nuitee
L
Lupe family_with_children us
10
2026-03-16 via Nuitee
K
Kaylin couple us
6
It was fine. It was a good price, clean rooms, and good for just a two night stay.
Pros:

I enjoyed the staff as all of them were very kind. It was also a nice stay for the price.

Cons:

It was a bit outdated and had some wear in the hallways such as torn carpet, water stained ceilings, and it was a bit dim.

2026-03-02 via Nuitee
L
Leyva couple us
9
Pros:

It was very nice

Cons:

They didn’t accept cash

2026-03-01 via Nuitee
A
Adekunle family_with_children ng
4
Facility needs.a major upgrade
Pros:

Space was adequate

Cons:

* Broken boiler, you get hot water some hours of the day but not in the morning.
* Cooking utensils not adequate. I had to supplement with 1 mid sized pot, cooking spoon, peeler, plastic bowls, etc.
* Fairly old furniture.

2026-02-22 via Nuitee
J
Jamie couple us
10
2026-02-08 via Nuitee
D
DaVon couple us
9
So upon arrival I was informed that my room had no hot water and that it was a deposit I knew nothing about. Which due t
Pros:

I like the room set up the communication from staff

Cons:

My room had no hot water

2026-02-08 via Nuitee
M
Mary couple us
10
Excellent stay very comfortable
Pros:

Very comfortable, had everything we needed, Deja at the front desk was wonderful, great customer service, great location & the breakfast was good.

2026-01-31 via Nuitee
G
Gilberto family_with_children us
10
2026-01-19 via Nuitee
D
Donny extended_group us
8
2026-01-19 via Nuitee
N
Norma solo_traveller us
1
Horrible experience
Pros:

Nothing

Cons:

It smelled and was loud. I had to pay for my dog which smells a great better than the entire place. It smelled like weed and cigarettes.

2026-01-15 via Nuitee
P
Paterson solo_traveller us
5
Pros:

The sink needed to be cleaned more around the water spot and the outlet in restroom the outlet didn't work

Cons:

The outside door always slams from people coming and going

2026-01-12 via Nuitee
T
Twin solo_traveller us
1
They kick me and my four kids out in the cold nowhere to go. I paid my payment for four nights to only stay one night. T
Pros:

The area

Cons:

It’s ghetto the staff didn’t give me a discount I booked a Suite 2 of my TV wasn’t working. They didn’t even offer me a discount.

2026-01-11 via Nuitee
M
Maria Fernanda family_with_children gt
8
Cons:

no tuvimos servicio de limpieza al cuarto en los 5 días que estuvimos, unicamente 1 día y porque lo solicitamos en el front desck

2026-01-07 via Nuitee
R
Raymond extended_group us
9
2025-11-10 via Nuitee